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Neighbourgood Sutter Mansion

5.0 star property

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Front of property
Lobby
Staircase
Front of property - evening/night
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
1409 Sutter St, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪2 min walk‬
  • Place, The Regency Ballroom
    ‪3 min walk‬
  • Place, Lombard Street
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite with Spa Bath

Suite with Spa Bath | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite with Spa Bath

  • 386 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with City View

Suite with City View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite with City View

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior King Suite

Superior King Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior King Suite

  • 486 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for King Suite

King Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

King Suite

8.0 out of 10
Very good
(1 review)
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Executive Suite

10.0 out of 10
Exceptional
(1 review)
  • 641 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Queen Room

Superior Queen Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Queen Room

9.4 out of 10
Exceptional
(3 reviews)
  • 415 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite Plus

King Suite Plus | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

King Suite Plus

9.6 out of 10
Exceptional
(4 reviews)
  • 475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room

Deluxe King Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room 2

Deluxe King Room 2 | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe King Room 2

  • 264 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium King Room

Premium King Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premium King Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Royal Suite

  • City view
  • 1039 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the neighborhood

San Francisco

Located in Western Addition within 2 miles (3 km) of Lombard Street, Neighbourgood Sutter Mansion is within a few miles (5 km) of other popular sights such as Oracle Park. This 12-room, 5-star hotel welcomes guests with conveniences like a 24-hour gym, a conference center, and coffee/tea in a common area.

What's nearby

  • Van Ness Avenue - 2 min walk - 0.1 miles
  • CPMC Van Ness Campus - 3 min walk - 0.2 miles
  • The Regency Ballroom - 3 min walk - 0.2 miles
  • SF Masonic Auditorium - 13 min walk - 0.7 miles
  • Lombard Street - 3 min drive - 1.2 miles

Getting around

  • San Francisco Station - 5 min drive
  • California St & Van Ness Ave Stop - 6 min walk
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪The Emerald Lounge - ‬6 min walk
  • ‪Haraz Coffee House - ‬1 min walk
  • ‪Tommy's Joynt - ‬5 min walk
  • ‪Taisho - ‬4 min walk
  • ‪Lush Lounge - ‬4 min walk

About this property

Neighbourgood Sutter Mansion

Neighbourgood Sutter Mansion offers a 24-hour gym, a conference center, and a business center. Self parking is offered for USD 65 per day. Helpful staff can provide concierge services, luggage storage, and a safe deposit box at the front desk. Other amenities at this luxury hotel include coffee/tea in a common area, express check-out, and a terrace.
Guests can expect to find 47-inch flat-screen TVs with cable channels. Pillowtop beds sport Frette Italian sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include safes, phones, and ironing boards.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Restaurant
  • Air conditioning
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Apr 19 - Apr 20
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Property amenities

Parking and transportation

  • Secured self parking on site (USD 65 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 3 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (48 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Banquet hall
  • Built in 1881
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • 1 total (85 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 300.00 per stay
  • A damage deposit of USD 300.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Leader House Hotel
Leader House Hotel San Francisco
Leader House San Francisco
Payne Mansion Hotel San Francisco
Mansion Sutter Hotel San Francisco
Payne Mansion San Francisco
Payne Mansion
Mansion Sutter Hotel
Mansion Sutter San Francisco
Mansion Sutter
Mansion on Sutter Hotel
Mansion on Sutter San Francisco
Mansion on Sutter Hotel San Francisco

Frequently asked questions

Are free cancellation options available at Neighbourgood Sutter Mansion?

Neighbourgood Sutter Mansion provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Neighbourgood Sutter Mansion?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Neighbourgood Sutter Mansion on Apr 26, 2026 start from $407, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Neighbourgood Sutter Mansion?

This hotel is situated in Western Addition, just steps from Van Ness Avenue and The Regency Ballroom, and within a short walk of Great American Music Hall. You'll also find Golden Gate Park and Oracle Park within a short drive.

Is parking available on site at Neighbourgood Sutter Mansion?

Yes, secured parking is offered for USD 65 per day with in/out privileges.

Does Neighbourgood Sutter Mansion include a casino on the premises?

No, Neighbourgood Sutter Mansion doesn't have a casino.

Will I find an indoor pool at Neighbourgood Sutter Mansion?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Neighbourgood Sutter Mansion?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a turndown service, and bathrobes.

Does Neighbourgood Sutter Mansion have a hot tub?

No, this hotel doesn't have a spa tub.

Does Neighbourgood Sutter Mansion have a restaurant that serves breakfast?

No, Neighbourgood Sutter Mansion doesn't have a restaurant that serves breakfast.

Will Neighbourgood Sutter Mansion allow pets to stay for free?

Although they can't stay for free, pets are welcome at Neighbourgood Sutter Mansion for a fee of USD 150 per pet, per stay.

Are there connecting rooms at Neighbourgood Sutter Mansion?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Neighbourgood Sutter Mansion?

The closest major airport to Neighbourgood Sutter Mansion is San Francisco Intl. Airport (SFO), which is 14.9 mi away (31 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 20.5 mi away (43-minute drive).

Can I book a room with a balcony at Neighbourgood Sutter Mansion?

Yes, some guestrooms at Neighbourgood Sutter Mansion offer a furnished balcony and may feature city views.

Neighbourgood Sutter Mansion Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 197 out of 237 reviews
Rating 8 - Good. 20 out of 237 reviews
Rating 6 - Okay. 11 out of 237 reviews
Rating 4 - Poor. 3 out of 237 reviews
Rating 2 - Terrible. 6 out of 237 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Bonnie

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Yu

Liked: Cleanliness, amenities, property conditions & facilities
The service was truly 5-star, and the check-in process was seamless. We loved the room and the beautiful interior of the hotel. It made our stay feel very special.
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Such a beautiful place, great location and super nice staff! We also loved the location and the quiet of our room. The staff needs to learn to make a proper espresso, truly. They could up their game on the atmosphere with music in the downstairs and maybe some live greenery. We were there at Christmas and the decorations were dismal. It is just short of how spectacular it could be. It wouldn't take much.
Stayed 2 nights in Dec 2025

10/10 Excellent

Wright

Liked: Cleanliness, staff & service, amenities
Great hotel. Staff was kind and attentive. Room was clean and comfortable. The hotel has so much personality. We will definitely be coming back.
Stayed 1 night in Dec 2025

10/10 Excellent

Landon

Traveled with group
Liked: Cleanliness, staff & service, amenities
Incredible decor, very clean rooms, excellent staff. 10/10 would recommend, I will definitely be coming back!
Stayed 1 night in Dec 2025

8/10 Good

Jananne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Sutter Mansion is gorgeous, historic and filled with original artwork. The bed was very comfortable. We had a few issues which were quickly rectified. Service is extraordinary.
Stayed 4 nights in Dec 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, staff excellent, free breakfast great.. only complaint .. we were in suite 201… the only mirrors were in the bathroom.. my cousin was in suite 205… she had several mirrors in the suite and bathroom
Stayed 4 nights in Oct 2025

10/10 Excellent

Kash

Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully restored property with very tasteful furnishings. Staff very helpful and polite. A real pleasure to stay in. Top quality stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kiersten

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some of of the most comfortable beds/pillows/sheets I've ever slept in! Service was great, rooms are spacious.
Stayed 1 night in Sep 2025

10/10 Excellent

Desiree

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

yiftach

Stayed 1 night in Sep 2025

10/10 Excellent

Hillery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at the Neighbourgood Sutter Mansion. The room was very comfortable, surprisingly quiet, the bed was was heavenly and the bathroom was ‘spa’ like. We did not have the breakfast but the staff offered us espresso drinks and pastries. The entire team was outstanding, very welcoming but not over bearing. If I have anything to wish for more is an elevator for transportation of luggage’s.
Stayed 3 nights in Aug 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Place in Lower Pacific Heights

The great staff will attend to your every need. Lovely renovated property. Nice full breakfast menu. Comfortable rooms. Quiet. We will stay here whenever we are in San Francisco.
Stayed 10 nights in Aug 2025

6/10 Okay

Michael

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Beautiful common space and very friendly staff. Rooms have seen better days. Carpets and furniture are worn. Most furnishings are cheap; not inline with the overall "mansion" atmosphere. No hot water (staff checked and the same situation in other rooms when I was trying to take a bath/shower). The gym is not much of a gym.
Stayed 1 night in Aug 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
The masion is beautiful. The staff is wonderful. Some maintenance on our room is needed. The towel hook on bathroom door is broken. Just little things but it would be nice to have a place to hang a towel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome staff, old-fashioned building, spacious
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful property and staff. The room was beautiful and the staff was very accommodating. I can only say positive things about this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lilian

Stayed 1 night in Jul 2025

10/10 Excellent

Virginia

Stayed 2 nights in Jun 2025

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful! The service was impeccable in every way.
Stayed 3 nights in Jun 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Probably the nicest place I have stayed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and comfort!
Stayed 1 night in Jun 2025

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