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JW Marriott San Francisco Union Square

4.5 star property
Luxury hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for JW Marriott San Francisco Union Square

Exterior
Reception
Rooftop terrace
Presidential Suite, 1 Bedroom, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe
Studio Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Housekeeping
  • Bar
  • Room service
  • Free WiFi

Explore the area

View in a map
515 Mason Street, San Francisco, CA, 94102
  • Place, Union Square
    ‪2 min walk‬
  • Place, Moscone Convention Center
    ‪14 min walk‬
  • Place, Oracle Park
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 1 King Bed

  • 360 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • 460 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(37 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(49 reviews)
  • 360 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, City View

9.6 out of 10
Exceptional
(13 reviews)
  • 360 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, City View

9.6 out of 10
Exceptional
(8 reviews)
  • 360 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 2 Queen Beds

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 460 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, City View (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, City View (Hearing Accessible)

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking | Living area | 55-inch flat-screen TV with cable channels, Smart TV, Netflix

Presidential Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

San Francisco

Located in Union Square, JW Marriott San Francisco Union Square is adjacent to Union Square and within a 15-minute walk of popular sights like San Francisco Museum of Modern Art. This 344-room, 4.5-star hotel has conveniences like a restaurant, a bar/lounge, and a 24-hour gym.

What's nearby

  • Union Square - 2 min walk - 0.1 miles
  • Moscone Convention Center - 14 min walk - 0.8 miles
  • Oracle Park - 3 min drive - 1.6 miles
  • Lombard Street - 3 min drive - 1.4 miles
  • Pier 39 - 3 min drive - 1.8 miles

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Post St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪Pacific Cocktail Haven - ‬2 min walk
  • ‪7-Eleven - ‬2 min walk
  • ‪Lost Cat Bar & Bites - ‬2 min walk
  • ‪Level III - ‬1 min walk
  • ‪Persona - ‬2 min walk

About this property

JW Marriott San Francisco Union Square

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
At JW Marriott San Francisco Union Square, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 79 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include conference space, express check-in, and express check-out.
55-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with WiFi and wired internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Coffee makers, free weekday newspapers, and laptop-compatible safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior

The Westin St. Francis San Francisco on Union Square

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 2,453 reviews
$204 nightly
The price is $240
Oct 17 - Oct 18
Total with taxes and fees
The Westin St. Francis San Francisco on Union Square

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 79 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Level III Bar
  • Level III Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage

Family friendly

  • Grocery/convenience store
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 4,352 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 21 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100.00 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Pet weight must not exceed 25 lbs per pet
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 41.13 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 17.95 per day (rates may vary)
  • Valet parking fee: USD 79 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Hotel San Francisco Union Square
JW Marriott San Francisco Union Square
Jw Marriott San Francisco Union Square Hotel San Francisco
Marriott San Francisco
Pan Pacific Hotel San Francisco
San Francisco Jw Marriott
JW Marriott San Francisco Union Square Hotel
JW Marriott San Francisco Union Square Hotel
JW Marriott San Francisco Union Square San Francisco
JW Marriott San Francisco Union Square Hotel San Francisco

Frequently asked questions

Is a free cancellation option available at JW Marriott San Francisco Union Square?

JW Marriott San Francisco Union Square offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at JW Marriott San Francisco Union Square?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at JW Marriott San Francisco Union Square on Oct 31, 2025 start from $186.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to JW Marriott San Francisco Union Square?

This hotel is situated in Union Square within a short 2-minute walk of Union Square and also 13 minutes on foot from San Francisco Museum of Modern Art. You'll also find Bill Graham Civic Auditorium and Embarcadero Center less than a mile away.

Is there parking available at JW Marriott San Francisco Union Square?

Yes, valet parking is offered for USD 79 per night with in/out privileges. Electric car charging and bicycle parking are also available.

Does JW Marriott San Francisco Union Square have a casino?

No, JW Marriott San Francisco Union Square doesn't have a casino.

Is there an indoor pool at JW Marriott San Francisco Union Square?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at JW Marriott San Francisco Union Square?

Amenities that appeal to couples at this hotel include a pillowtop mattress, Netflix, and a turndown service.

Are there hot tubs at JW Marriott San Francisco Union Square?

No, this hotel doesn't have a spa tub.

Does JW Marriott San Francisco Union Square have a restaurant that serves breakfast?

Yes, JW Marriott San Francisco Union Square serves breakfast for a surcharge each morning at Level III Restaurant.

Does JW Marriott San Francisco Union Square allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at JW Marriott San Francisco Union Square for a fee of USD 100.00 per accommodation, per stay. A deposit of USD 100 per stay is collected.

Does JW Marriott San Francisco Union Square have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to JW Marriott San Francisco Union Square?

The closest major airport to JW Marriott San Francisco Union Square is Oakland Intl. Airport (OAK), which is 19 mi away (26 minutes by car). Another top airport is San Francisco Intl. Airport (SFO), which is located 14.4 mi away (19-minute drive).

Are there rooms with balconies at JW Marriott San Francisco Union Square?

No, there aren't any guestrooms with balconies at JW Marriott San Francisco Union Square.

Does JW Marriott San Francisco Union Square have a wedding venue on site?

There are wedding services available at JW Marriott San Francisco Union Square if that's in your vacation plans.

JW Marriott San Francisco Union Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 645 out of 1000 reviews
Rating 8 - Good. 200 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

RURONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica De La

Stayed 4 nights in Jul 2025

10/10 Excellent

Patricia

Stayed 1 night in Jul 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service
Great location!
Stayed 3 nights in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, quiet, great location and service!
Stayed 1 night in Jun 2025

10/10 Excellent

Wen

Liked: Cleanliness, amenities, property conditions & facilities
Most wonderful and memorable
Stayed 3 nights in Jun 2025

10/10 Excellent

Sondra

Liked: Cleanliness, staff & service, property conditions & facilities
My days at the JW were excellent The staff was very friendly. The hotel smelled good and clean.
Stayed 3 nights in Jun 2025

8/10 Good

Robert

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Jeri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The room was clean. We were put in a room right next to the gym and constantly heard weights banging, especially EARLY in the morning. I told the front desk and they didn’t seem to care.
Stayed 1 night in May 2025

10/10 Excellent

Daishawn Nathaniel

Liked: Cleanliness, property conditions & facilities
The property was amazing and the staff there was incredible. I lost my phone in my car and the valet staff turned over every stone to assist. And all with a smile too!
Stayed 2 nights in May 2025

6/10 Okay

Marianne

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Aliu Waheed

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
All good just o eight
Stayed 1 night in Apr 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Shiva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

John Dale R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Samir, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Express lifts that were away from rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Drexel W

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property will stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 3 nights in Mar 2025

10/10 Excellent

CATHERINE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

I stayed here during Christmas time and now a second time. Lovely hotel with great staff. Great location.
Stayed 4 nights in Mar 2025

10/10 Excellent

Vivi

Traveled with family
Liked: Cleanliness, staff & service, amenities
The Valet is inside the building. And Lobby 3rd floor.
Stayed 2 nights in Mar 2025

10/10 Excellent

LENNON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Stayed 1 night in Mar 2025

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