Love it!
The staff and location is great, and the lobby appealing. Room was fine, though not very well appointed: Only one large and two small towels for two people; no pen/notepads; missing tv remote; and no mini-fridge. (The latter is available only on request; it was literally brought to the room on a dolly and plunked down!). Pretty odd!
While staying at the San Francisco Hilton, my experience was mixed. Initially assigned a small, noisy room next to the elevator shaftway, I requested a change. The reception promptly accommodated my request, which I appreciated. However, the second room fell short in terms of cleanliness and maintenance. Addressing these issues would significantly enhance the overall guest experience.
Area is good for walking
The hotel is very good but it was very sad to see SF so unsafe we had a brocked window and a backpack stoled in our car, we witnessed 2 more roberies in the area
Super comfortable rooms. Nice breakfast and perks for Hilton Honors members as far as discounted food and parking. Thank you!
Very nice. We can walking around in Chinatown
my room was tiny and right against the elevator shaft. all night long, all i could hear was the elevators rushing by
The property is close to lots of tourist places. Awesime view!
I don't usually do orbitz reviews, but I had such a great stay at the SF FiDi Hilton that I will make an exception. First of all the location is one of the absolute best for a major hotel anywhere in SF. So much more fun and better to stay in Chinatown/North Beach than Union Square or Fishermans' Wharf, for example. You walk outside and you are immediately in a neighborhood. Yes there's plenty of tourist stuff around, but there's also thriving real SF life and culture all around you. The room and service were great. Had a spectacular view.
Got a room on the 17th floor with great view of the city. Smooth check in, clean hotel and room, gym excellent and the location is superb - a stone throw from both Chinatown and North Beach.
Hotel is very old and run down.
Restaurant was terrible food. Hotel desk staff was great
Located in Downtown San Francisco, Hilton San Francisco Financial District is within a mile (2 km) of popular sights such as Ferry Building and Pier 39. This 544-room hotel welcomes guests with a restaurant and conveniences like a gym and a 24-hour business center.
This hotel is home to a restaurant and a bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 11:30 AM and on weekends from 6:30 AM to 12:30 PM.
55-inch LCD TVs come with digital channels and Netflix, and guests can stay connected with WiFi and wired internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Coffee makers, free weekday newspapers, and free local calls are also available. Housekeeping is available on request.
At Hilton San Francisco Financial District, guests have access to a gym, WiFi in public areas, and meeting rooms. If you drive, self parking is USD 68.40 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a microwave in a common area.
Love it!
The staff and location is great, and the lobby appealing. Room was fine, though not very well appointed: Only one large and two small towels for two people; no pen/notepads; missing tv remote; and no mini-fridge. (The latter is available only on request; it was literally brought to the room on a dolly and plunked down!). Pretty odd!
Birgitte, it's good to know you appreciated the location of our hotel and the services provided by our team. We're sorry to hear about the issues you encountered with the amenities in your room, especially the unexpected delivery of your mini-fridge. We assure you we are constantly working to upgrade our services based on guests' feedback. Please know your comments have been noted and taken to heart. We hope to have the pleasure of your company again on your future visits.
While staying at the San Francisco Hilton, my experience was mixed. Initially assigned a small, noisy room next to the elevator shaftway, I requested a change. The reception promptly accommodated my request, which I appreciated. However, the second room fell short in terms of cleanliness and maintenance. Addressing these issues would significantly enhance the overall guest experience.
Salih, your feedback is invaluable and we appreciate you for taking the time to share it. It's gratifying to learn that our team members were swift in accommodating your room change request. However, we regret to hear about the condition of your second room. Rest assured that cleanliness and maintenance are areas we take very seriously and we will strive to improve for our future guests. We value your observations as they help us to enhance our service.
Area is good for walking
Thank you for this excellent rating, John!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hilton San Francisco Financial District! We'd love to host you again someday for yet another unforgettable visit.
The hotel is very good but it was very sad to see SF so unsafe we had a brocked window and a backpack stoled in our car, we witnessed 2 more roberies in the area
It's great to hear you had a positive experience at the Hilton San Francisco Financial District. Your safety and comfort are very important to us and we deeply regret hearing about the unexpected situation with the vehicle. We're genuinely disheartened this marred your stay. We hope to provide exceptional service for your future stays, ensuring a better overall experience.
Alexander, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Hilton San Francisco Financial District!
Thank you for the 5/5 rating, Allan!It's excellent you enjoyed your time at Hilton San Francisco Financial District so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
Super comfortable rooms. Nice breakfast and perks for Hilton Honors members as far as discounted food and parking. Thank you!
Thank you for the excellent review, John!It's lovely you had such a pleasant experience at Hilton San Francisco Financial District! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our comfortable accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding!We look forward to hosting you again soon for another amazing experience!
Very nice. We can walking around in Chinatown
Thank you for leaving us this fabulous review, Marcella!We're so glad you had such an enjoyable time with us at Hilton San Francisco Financial District! We care deeply about the comfort and satisfaction of our guests so it's wonderful you appreciated our central location. We love seeing our guests take advantage of our proximity to so many excellent attractions.We look forward to hosting you again for yet another unforgettable stay!
Thanks for sharing this perfect rating, Boris!We're thrilled to hear you enjoyed your stay at Hilton San Francisco Financial District! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!
Jeffrey, we're overjoyed to hear your stay at Hilton San Francisco Financial District was enjoyable. Thank you for taking the time to share your thoughts. We hope to welcome you back in the future!