Didn't like to pay extra for parking. Everything else was great.
Water pressure in the shower was low, and there was NO HOT WATER on the Saturday morning of our event, so we all had to take COLD showers.
Nice having restaurant on property.
every nice at the property
Good overnight accommodations before an appointment at Stanford.
Outlets not working. Bath tub water would drain slowly
It is an older property but renovated nicely.
The lady at the reception was nice but gave us a room which its window would open to the roof of the other building. The AC wouldn’t work and the room was so hot. I went down and asked her to send some one to fix it while we were out. Five hours later we came back, and the AC still wouldn’t work and the room was as hot as an oven. I went to the receptionist again, there was someone else she offered to change our room. She moved us to a room with the lake view, which was very nice. When I looked at the other rooms, at night I noticed that among so many rooms that their windows had the lake view only a few of them had their lights on and more than ninety percent of them were empty (because it was middle of the week) But then I asked myself while all these rooms are empty and available why wouldn’t the first receptionist care to give us a room with a nice view and let us to have a great memory from our trip ?! She rather gave us a room with broken AC and terrible view of another building’s roof. Anyway, my experience from staying at this hotel was not very good. It could be much better if their receptionist would care a bit more!
We like this hotel very much. Great location. Nice service. Light modern design. We will come to Pullman San Francisco Bay again. With best wishes Tetyana Tidy
I love this hotel because is very nice and has a perfect view .I love the lake
Very clean and quiet. Was very comforting and welcoming.
Very nicely laid out hotel with the lake views Wish there were two bottles of water. We stayed only one night and were here for a wedding reception , so didn’t have much time to check out the property
Everything was smooth and great. Pet owner know the hassle of traveling with their little family. We had no trouble and staff were very helpful.
Great atmosphere. Pricing was high for food and drink though.
Located in Redwood Shores, Grand Bay Hotel San Francisco is within a 10-minute drive of popular attractions such as San Mateo County Event Center and Kaiser Permanente Redwood City Medical Center. This 421-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.
In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:00 AM to 11:00 AM.
Guests can expect 32-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include sitting areas, coffee makers, and safes. Housekeeping is available on request.
Guests of Grand Bay Hotel San Francisco have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 35 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
Didn't like to pay extra for parking. Everything else was great.
Water pressure in the shower was low, and there was NO HOT WATER on the Saturday morning of our event, so we all had to take COLD showers.
Thank you for your review, Ariana. We are sorry to hear that we failed to meet your expectations during your recent stay. We truly appreciate your feedback as we are always looking for opportunities to improve. We hope to have the chance to welcome you back in the future for a more enjoyable stay.
Nice having restaurant on property.
every nice at the property
Good overnight accommodations before an appointment at Stanford.
Outlets not working. Bath tub water would drain slowly
Greetings! Thank you so much feedback. Look forward to seeing you again! -Justin
It is an older property but renovated nicely.
Thank you for sharing your experience with us and with your fellow travelers! We really appreciate all of your feedback and we're elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!
Thank you for taking the time to share your experience with us, Sharon. It was a pleasure to welcome you as our guest and we are happy to know we were able to make the majority of your stay enjoyable. We look forward to welcoming you back soon!