Grand Bay Hotel San Francisco

4.0 star property
Waterfront hotel with a 24-hour fitness center and a 24-hour business center

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Photo gallery for Grand Bay Hotel San Francisco

Terrace/patio
Creator video
Garden
Exterior
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Parking available

Explore the area

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223 Twin Dolphin Dr, Redwood City, CA, 94065
  • Place, San Mateo County Event Center
    ‪5 min drive‬
  • Place, Filoli
    ‪16 min drive‬
  • Place, Stanford University
    ‪17 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪14 min drive‬

Room options

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Redwood City

Located in Redwood Shores, Grand Bay Hotel San Francisco is within a 10-minute drive of popular attractions such as San Mateo County Event Center and Kaiser Permanente Redwood City Medical Center. This 421-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Hiller Aviation Museum - 18 min walk - 1.0 mile
  • San Mateo County Event Center - 5 min drive - 3.8 miles
  • Kaiser Permanente Redwood City Medical Center - 5 min drive - 4.4 miles
  • Filoli - 16 min drive - 8.9 miles
  • Stanford University - 17 min drive - 9.7 miles

Getting around

  • Belmont Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 15 min drive

Restaurants

  • ‪Local Kitchens - ‬13 min walk
  • ‪Redwood Shores Branch Library - ‬17 min walk
  • ‪Hobee's - ‬15 min walk
  • ‪Mistral Restaurant and Bar - ‬15 min walk
  • ‪Bay Bar - ‬4 min walk

About this property

Grand Bay Hotel San Francisco

Waterfront hotel with a 24-hour fitness center and a 24-hour business center
Guests of Grand Bay Hotel San Francisco have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for USD 30 per night. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Guests can expect 55-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include sitting areas, coffee makers, and safes.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Waterside Grill & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On the waterfront
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in hallways (34 inches high)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Raised toilet seat (17 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (32 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 20 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 29 per person
  • Covered self parking fee: USD 30 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Hotel
Sofitel Hotel San Bay Francisco
Sofitel San Francisco Bay
Redwood City Sofitel
Sofitel Hotel Redwood City
Sofitel Redwood City
Sofitel San Francisco Bay Hotel Redwood City
Sofitel San Francisco Bay Hotel
Sofitel San Francisco Bay Redwood City
Pullman San Francisco Bay Hotel Redwood City
Pullman San Francisco Bay Hotel
Pullman San Francisco Bay Redwood City

Frequently asked questions

Is free cancellation available at Grand Bay Hotel San Francisco?

Grand Bay Hotel San Francisco offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do around Grand Bay Hotel San Francisco?

This hotel is situated in Redwood Shores within a short 13-minute walk of Marlin Park. You'll also find San Mateo County Event Center and Fox Theatre within a short drive.

Is there parking available at Grand Bay Hotel San Francisco?

Yes, secured parking is offered for USD 30 per night. Wheelchair-accessible van parking is also available for guests.

Does Grand Bay Hotel San Francisco have a casino on the premises?

No, Grand Bay Hotel San Francisco doesn't have a casino.

Will I find an indoor pool at Grand Bay Hotel San Francisco?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Grand Bay Hotel San Francisco good for couples?

This waterfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Grand Bay Hotel San Francisco?

No, there isn't a spa tub at this hotel.

Does Grand Bay Hotel San Francisco have a restaurant that serves breakfast?

Yes, Grand Bay Hotel San Francisco serves a cooked-to-order breakfast for a surcharge each morning at Waterside Grill & Lounge.

Will Grand Bay Hotel San Francisco allow pets to stay for free?

Although they can't stay for free, pets are welcome at Grand Bay Hotel San Francisco for a fee of USD 50 per pet, per stay.

Does Grand Bay Hotel San Francisco have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Grand Bay Hotel San Francisco?

The closest major airport to Grand Bay Hotel San Francisco is San Carlos, CA (SQL), which is within a mile. Another top airport is San Francisco Intl. Airport (SFO), which is located 11.5 mi away (15-minute drive).

Are there rooms with balconies that I can book at Grand Bay Hotel San Francisco?

No, there aren't any guestrooms with balconies at Grand Bay Hotel San Francisco.

Does Grand Bay Hotel San Francisco have a wedding venue?

There are wedding services available at Grand Bay Hotel San Francisco if that's in your vacation plans.

Grand Bay Hotel San Francisco Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 539 out of 1001 reviews
Rating 8 - Good. 191 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cecile

Business traveler
Liked: Cleanliness, staff & service, amenities
Location is great and the staff are friendly and very personable. This is truly a benefit as the hotel has undergone several ownership transitions since I started visiting about a decade ago. Facilities are undergoing renovation a floor at a time, so some rooms are better than others. However the restaurant is great, with seasonal menu changes, and the location adjacent to the lagoon has wildlife and nice walkability.
Stayed 2 nights in Sep 2025

10/10 Excellent

mkrtich

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Cecile

Stayed 3 nights in Jun 2025

8/10 Good

Maeresa Ann

the hotel was beautiful, it’s pretty clean
Stayed 4 nights in Jun 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a corporate park however there are not a lot of options in the immediate area to stay somewhere with a walkable downtown which makes this property attractive since it is in a good location but not up against 101 like many of the hotels. On a weekend the area is dead so it's very quiet other than the small airport and at times single engine propeller planes take off over the hotel every 90 seconds (we noticed this but the pool in particular. The staff was adequate but not friendly per se and the place is nice. The e-bike rentals, while expensive, are convenient is you want to go to San Mateo where there is more of a downtown and streetside dining options. I don't think it says in Expedia that parking is $30/night, but it is.
Stayed 5 nights in Jun 2025

6/10 Okay

Kiana

Liked: Staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Juliana

Traveled with family and small children, Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
They charge you for fees that they never tell you about. Staff is so rude and the room mostly the bathroom are not what they look like. It doesn’t have ventilation and it’s old.
Stayed 3 nights in Jun 2025

6/10 Okay

jose

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant and bar works service ever not friendlys bartenders ignoring me all night
Stayed 3 nights in Jun 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Jun 2025

10/10 Excellent

Pallavi

Stayed 2 nights in Jun 2025

10/10 Excellent

Jun

Stayed 3 nights in Jun 2025

6/10 Okay

PAULA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, amenities
Just enjoyed another fine stay at this hotel. Rooms are nice and roomy, would like comfier pillows, but a great hotel.
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice place and the view is awesome on the water side of the building. The city views are not bad either
Stayed 2 nights in Jun 2025

10/10 Excellent

Yang

Stayed 4 nights in Mar 2025

8/10 Good

Huma

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everything was ok but bed was very uncomfortable. Mattress was in bad condition and gave us backache.
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Full-Service Hotel Close to SFO

The Grand Bay Hotel offers spacious rooms with comfortable chairs for reading or watching TV and ample desks for working. I particularly appreciated the restaurant, which offered a variety of dinner options so I didn't have to venture out. The service was good, the staff friendly. The hotel is close to SFO, convenient for catching a flight.
Stayed 2 nights in Jun 2025

10/10 Excellent

Diego

Stayed 1 night in Jun 2025

10/10 Excellent

Susan, Tualatin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were there for a family wedding- we liked that there were areas to gather to sit with family. The dining options were a bit limited by time and menu. The staff were mostly unwilling to offer separate checks to our party. The wedding itself was wonderful.
Stayed 3 nights in Apr 2025

2/10 Terrible

Jaclyn, Lapeer

Business traveler
Disliked: Property conditions & facilities
When I checked in, I walked into a room that appeared to be occupied with shoes, a bag and towels on the ground. When I went back to the front desk, I was told "oh that's weird". I was given another room down the hall, but it was a terrible experience overall, and I was shocked there wasn't more empathy or at least an apology for such a shocking and poor experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Beautiful hotel. Nice views. Very quiet area. The complimentary room upgrade was so sweet. The room was so spacious and the bed was super comfortable. Good food at the restaurant too.
Stayed 2 nights in Jun 2025

6/10 Okay

Austin

Stayed 1 night in Jun 2025

10/10 Excellent

Julian, Stockton

Stayed 3 nights in Jun 2025

10/10 Excellent

Theophile

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and staff were so kind
Stayed 3 nights in Jun 2025