4/10 Poor
Victoria
Traveled with partner
Dec 29, 2025
My partner and I checked in the night before our wedding with high hopes of having a memorable stay at the Fairmont. After waiting in a long line to check-in, we received no acknowledgement of this occasion or were not asked if we were celebrating something special, despite our note at booking. There were a stack of dirty plates left outside the room when we checked in and were not picked up until 10pm that night. We also called shortly after arriving in our room to receive an ETA on when our bags would be brought up, and received a very ambiguous and unprofessional response. The shower was also backing up with water. Overall, we are very disappointed in our stay. We have had better stays at 2 and 3 star hotels.
Victoria
Stayed 1 night in Dec 2025

























































