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Hilton San Francisco Union Square

4.0 star property
Hotel with bars, a quick walk to Westfield San Francisco Centre

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Photo gallery for Hilton San Francisco Union Square

Exterior detail
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Hiking
View 2 Beds Mobility/Hearing Access Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Restaurant

Reviews

8.2

Very good

Popular amenities

  • Pool
    PoolPool
  • Bar
    BarBar
  • Housekeeping
    HousekeepingHousekeeping
  • Parking available
    Parking availableParking available
  • Pet friendly
    Pet friendlyPet friendly
  • Breakfast available
    Breakfast availableBreakfast available

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
333 O'Farrell St., San Francisco, CA, 94102
  • Popular LocationWarfield Theatre6 min walk
  • Popular LocationMoscone Convention Center14 min walk
  • Popular LocationOracle Park3 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)18 min drive

Room options

View all photos for Room, 3 Double Beds

Room, 3 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 3 Double Beds

  • Sleeps 5
  • 3 Double Beds

View all photos for View 1 Bed Junior Suite Mobility/Hearing Access Tub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

View 1 Bed Junior Suite Mobility/Hearing Access Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Junior Suite, 1 King Bed

Skyline View Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Skyline View Junior Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite 1 Bed Mobility/Hearing Access Roll-in Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Skyline View - Corner King 1 Bedroom Suite

Skyline View - Corner King 1 Bedroom Suite | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Skyline View - Corner King 1 Bedroom Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for View 2 Beds Mobility/Hearing Access Tub

View 2 Beds Mobility/Hearing Access Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

View 2 Beds Mobility/Hearing Access Tub

  • Sleeps 4
  • 2 Double Beds

View all photos for View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

View 1 Bed Suite Mobility/Hearing Access Roll-in Shower | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

View 1 Bed Suite Mobility/Hearing Access Roll-in Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Corner 1 Bedroom Suite 2 Beds Tower 1

Corner 1 Bedroom Suite 2 Beds Tower 1 | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Corner 1 Bedroom Suite 2 Beds Tower 1

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Double Beds

Deluxe 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Pool View with Terrace - 1 King Bed

Pool View with Terrace - 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Pool View with Terrace - 1 King Bed

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite 2 Beds Mobility/Hearing Access Roll-in Shower

  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 King Bed 1 Bedroom Suite

1 King Bed 1 Bedroom Suite | Living area | 37-inch flat-screen TV with satellite channels, TV

1 King Bed 1 Bedroom Suite

  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Suite with Parlor

2 Bedroom Suite with Parlor | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

2 Bedroom Suite with Parlor

  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe 2 Bed Mobility/Hearing Access Roll-in Shower

  • Sleeps 4
  • 2 Queen Beds

View all photos for Balcony Skyline View - 2 Double Beds

Balcony Skyline View - 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Balcony Skyline View - 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe 2 Beds Mobility/Hearing Access Tub

Deluxe 2 Beds Mobility/Hearing Access Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe 2 Beds Mobility/Hearing Access Tub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Balcony Skyline View - 1 King Bed

Balcony Skyline View - 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Balcony Skyline View - 1 King Bed

  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (with Parlor)

Suite, 1 Bedroom (with Parlor) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom (with Parlor)

  • Sleeps 5
  • 1 King Bed

View all photos for View 1 Bed Mobility/Hearing Access Tub

View 1 Bed Mobility/Hearing Access Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

View 1 Bed Mobility/Hearing Access Tub

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bed Mobility/Hearing Access Roll-in Shower

1 Bed Mobility/Hearing Access Roll-in Shower | Living area | 37-inch flat-screen TV with satellite channels, TV

1 Bed Mobility/Hearing Access Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bed Mobility/Hearing Access Tub

1 Bed Mobility/Hearing Access Tub | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

1 Bed Mobility/Hearing Access Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Corner King Junior Suite

Deluxe Corner King Junior Suite | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Corner King Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Queen Beds

Deluxe 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe 1 King Bed

Deluxe 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for 1 Queen Bed

1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

1 Queen Bed

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, View (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Floors 20-44)

Room, 1 King Bed, City View (Floors 20-44) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View (Floors 20-44)

  • 320 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Room, 2 Double Beds (Floors 20-44)

Skyline View Room, 2 Double Beds (Floors 20-44) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Skyline View Room, 2 Double Beds (Floors 20-44)

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Parc 55 San Francisco - A Hilton Hotel
Pet friendly
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (1121)
The price is $209
includes taxes & fees
$179 per night
Aug 10 - Aug 11
Parc 55 San Francisco - A Hilton Hotel

About the neighborhood

San Francisco

Located in Downtown San Francisco within a short walk of Westfield San Francisco Centre, Hilton San Francisco Union Square is within 2 miles (3 km) of other popular sights such as Lombard Street. This 1921-room hotel welcomes guests with a restaurant and conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • Union Square - 4 min walk
  • Warfield Theatre - 6 min walk
  • Moscone Convention Center - 14 min walk
  • Embarcadero Center - 19 min walk
  • Oracle Park - 3 min drive

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & O'Farrell St Stop - 2 min walk
  • The nearest major airports are:<br />San Francisco Intl. Airport (SFO): 19-min drive, 14 mi/22.5 km<br /> Oakland Intl. Airport (OAK): 26-min drive, 19.1 mi/30.8 km<br /> San Carlos, CA (SQL): 28-min drive, 24.9 mi/40 km<br /> Concord, CA (CCR-Buchanan Field): 35-min drive, 29.4 mi/47.3 km<br /> <p>The preferred airport is San Francisco Intl. Airport (SFO). </p>

Restaurants

  • ‪Pinecrest Diner - ‬1 min walk
  • ‪Cityscape Bar and Restaurant - ‬3 min walk
  • ‪Hinodeya - ‬2 min walk
  • ‪Redwood Room - ‬2 min walk
  • ‪The Halal Guys - ‬1 min walk

About this property

Hilton San Francisco Union Square

Hotel with bars, a quick walk to Westfield San Francisco Centre
At Hilton San Francisco Union Square, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 74.10 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include meeting rooms, conference space, and a business center.
37-inch flat-screen TVs come with satellite channels, and guests can stay connected with WiFi and wired internet. Bathrooms offer hair dryers and designer toiletries. Other standard amenities include refrigerators, coffee makers, and laptop-compatible safes.
Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hungarian, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Thai, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Covered self parking on site (USD 74.10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 59.97 for adults and USD 34.98 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cityscape Sky Bar
  • Herb N' Kitchen
  • Poached
  • The Lobby Bar

Things to do

  • 24-hour health club
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 150,293 square feet of conference space
  • 73 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 46 floors
  • Ballroom
  • Built in 1964
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per accommodation, per stay
  • Dogs only
  • Pet weight must not exceed 75 lbs per pet
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 40.78 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 59.97 for adults and USD 34.98 for children
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per day (rates may vary)
  • Covered self parking fee: USD 74.10 per night (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Contactless check-out is available.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel San Francisco Union Square
Hilton San Francisco Union Square
San Francisco Union Square Hilton
Hilton Hotel San Francisco
Hilton San Francisco Union Square Hotel San Francisco
San Francisco Hilton
Hilton San Francisco Union Square Hotel
Hilton Francisco Union Square
Hilton San Francisco Union Square Hotel
Hilton San Francisco Union Square San Francisco
Hilton San Francisco Union Square Hotel San Francisco

Frequently asked questions

Is free cancellation available at Hilton San Francisco Union Square?

Hilton San Francisco Union Square offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Hilton San Francisco Union Square?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Hilton San Francisco Union Square on Aug 2, 2024 start from $131.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hilton San Francisco Union Square?

This hotel is situated in Downtown San Francisco within a short 4-minute walk of Union Square and also 11 minutes on foot from San Francisco Museum of Modern Art. You'll also find Oracle Park and San Francisco Bay within a short drive.

Will I be able to park at Hilton San Francisco Union Square?

Yes, covered parking is offered for USD 74.10 per night with in/out privileges. Accessible parking and electric car charging are also available for guests.

Does Hilton San Francisco Union Square include a casino?

No, Hilton San Francisco Union Square doesn't have a casino.

Will I find an indoor pool at Hilton San Francisco Union Square?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Hilton San Francisco Union Square?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and a restaurant.

Does Hilton San Francisco Union Square have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hilton San Francisco Union Square have a restaurant that serves breakfast?

Yes, Hilton San Francisco Union Square serves a full breakfast for a surcharge each morning at Poached.

Will Hilton San Francisco Union Square allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hilton San Francisco Union Square for a fee of USD 50.00 per accommodation, per stay.

Are there connecting rooms at Hilton San Francisco Union Square?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hilton San Francisco Union Square?

The closest major airport to Hilton San Francisco Union Square is San Francisco Intl. Airport (SFO), which is 14 mi away (19 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 19.1 mi away (26-minute drive).

Are there rooms with balconies at Hilton San Francisco Union Square?

Yes, some guestrooms at this hotel offer either a furnished balcony or a furnished patio where guests can enjoy city views.

Does Hilton San Francisco Union Square have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hilton San Francisco Union Square.

Hilton San Francisco Union Square Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 617 out of 1201 reviews" "
Rating 8 - Good. 297 out of 1201 reviews" "
Rating 6 - Okay. 148 out of 1201 reviews" "
Rating 4 - Poor. 67 out of 1201 reviews" "
Rating 2 - Terrible. 72 out of 1201 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and stuff. All you need in SF for buisiness or leisure. At reasonable price you get high end experience
Stayed 1 night in Jul 2024

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

GLADYS

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El parqueadero en el hotel es muy caro y no te informan de los parqueos a rededor que resultan muy económicos con igual seguridad
Stayed 4 nights in Jul 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location close to cable cars, Muni and Bart for transportation throughout the city and Oracle park as well as to the airport.. Good choices to eat within a short walk of a block or two. The attached parking garage was a huge plus, although expensive. Staff was outstanding and friendly.
Stayed 4 nights in Jun 2024

10/10 Excellent

Priscilla

Traveled with partner
It was amazing clean and comfortable!
Stayed 2 nights in Jun 2024

10/10 Excellent

Marbella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Sharareh Sherry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food around is limitation but the hotel staff were nice and kind.
Stayed 2 nights in May 2024

4/10 Poor

Luis

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dissapointed
The toliet had a pubic hair. No usb port anywhere in the room. No valet parking
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
There are better places
The facility is very nice. We had a late check in (we called to let them know) and the hotel representative was rude treating us like kids. The room was clean and the restroom small with not much toiletries. Prices at the local restaurant and deli were outrageous, but that’s SF. Also the doorman told us to get the ‘hotel taxi’ which was a huge black car for the same price of a taxi to the the airport. It turned out it was $65 to go to the airport, much more than the quote from a taxi. Oh well…
Stayed 2 nights in Apr 2024

6/10 Okay

Gabriele

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

4/10 Poor

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Dystopia
The inside of the hotel itself was fine, although there were extra fees such as $75 parking and $29 miscellaneous hotel fee that were not disclosed until AFTER we booked. Everything at the shops was outrageously expensive. Every one of the staff we interacted with looked and acted like they didn't want to be there. The worst part of all was the area. I've never seen such dystopian filth in my life. Open hard drug selling and use, human feces and urine all over the place, loads of garbage, human zombies. San Francisco has really fallen far. I do not recommend leaving the hotel. It's outright shocking and dangerous!
Stayed 1 night in Apr 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is exceptional! Staff is great and rooms are chic. No complains there ever. The only improvement would be to install some kind of foot light for night bathroom trips.
Stayed 1 night in Apr 2024

8/10 Good

Whitney

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were very kind and always at point. As far as the room goes, the bathroom seem to have red stains and also hair in the bathtub.
Stayed 2 nights in Apr 2024

10/10 Excellent

Luis

Stayed 3 nights in Apr 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The area around the hotel was very noisy. There are many unhoused individuals. The night we spent there was filled with lots of police activity and ambulances.
Stayed 1 night in Apr 2024

10/10 Excellent

Ioana

Stayed 2 nights in Apr 2024

10/10 Excellent

Eddie

Stayed 1 night in Apr 2024

10/10 Excellent

Carlton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Daughters Birthday Celebration!!!
Great experience! Jojo at check in was the best ever! He handled all of our needs and made my daughter’s birthday celebration even better!
Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s situated in a strategic place, downtown san fo and close to so many stores
Stayed 1 night in Apr 2024

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Allen

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated, quiet n comfy, staff were so helpful
Stayed 2 nights in Mar 2024

10/10 Excellent

Karen

Traveled with family
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2024

8/10 Good

mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff… this is a convention hotel and SF was packed… usually a 200 a night… but now 600…. But I needed a place next to UCSF. At 2/300 range it’s the right price… the staff at every turn was great… which only made me cringe at 600, a little
Stayed 2 nights in Mar 2024