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Hilton San Francisco Union Square

4.0 out of 5.0

Hilton San Francisco Union Square

4.0 out of 5.0

Recent guest reviews

Nice convenient location , close to union square. Parking actually behind hotel on different street though, so gps takes you to front which is only passenger drop off

I had paid for a deluxe King room with a view and got a very small room with no view to the city. The staff member advised us it was 40.00 per night to upgrade and could not give us a room because I had purchased it thru a 3rd party website. Our family members stayed at the same hotel with a standard double room got there later that evening and got a free upgrade to a junior suite with a city view for free. Very disappointed we were only there for a couple of nights on a getaway for my husband and I.

Great stay! Did have an issue with the room key not working when I tried to get back into my room. Was resolved with a trip down to the front desk but it did delay me in the morning by about 15-20 minutes.

Nice hotel but no parking was avaiualble when we arrived on Saturday evening. Eventually found parking after 1 hour. Parking is also $62 overnight which is a little expensive

It was ok, nothing too special, but comfortable and good location.

Highrise in heart of Union Square. Everything you need/want nearby. In room coffee pretty good. Anything you want to eat within blocks. Clean, nice sheets and fluffy towels. Free WiFi if you're Hilton Honors member. Parking is tight. Was forced to valet park as available parking spaces were too small for our small SUV. If you have one bag, park across O'Farrell at public parking, cheaper and very convenient to lobby.

Great location in downtown in union square. Lots of activities in and around the hotel.

Great place! Easy walk to numerous eateries, shops and attractions.

Very central! Easy walk to Chinatown and plenty of sights to see. Hotel was very nice and the staff was professional. Would go back.

Staff was helpful and hotel had everything you could want inside.

Overall very nice, bathroom too small. Great walking location to Union Square.

Very nice hotel. Friendly staff. Would highly recommend. Walking distance near most attractions.

Wonderful room with view of the Golden Gate Bridge! Check in was easy and the receptionist was very nice!

Hotel was very close to everything. The only issue was the small restroom. We were staying in a suite and the bathroom looked we were staying in a studio.

Great convenient location-though area is a little ‘fringey’ with a lot of street people. No problems however. Hotel staff were helpful & friendly. However, we found it annoying to have to pay between $12/$20 day for decent WiFi access in what’s supposed to be a 4 Star hotel...apparently, to be expected in a Hilton?

Large and busy hotel with many grades of rooms. Our King room looked into an inner rooftop. However, the 46 floor lounge has the most amazing views of the city. If you want a view, go to the Cityscape Lounge on the 46th floor. Hotel staff were very friendly and efficient.

333 O'Farrell St. San Francisco CA

Hotel highlights

  • Walking distance to Westfield San Francisco Centre and San Francisco Museum of Modern Art
  • Onsite dining
  • Outdoor pool
  • Health club

Located in Downtown San Francisco, Hilton San Francisco Union Square is a leisurely stroll from popular sights such as Westfield San Francisco Centre and San Francisco Museum of Modern Art. This 4-star hotel has 1919 rooms and welcomes guests with 2 restaurants, an outdoor pool, and a health club. It's in central San Francisco and also close to Lombard Street and Pier 39.


Dining

Enjoy dining at one of 2 onsite restaurants including Urban Tavern, which specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 10 AM.


Rooms

A 37-inch flat-screen TV comes with satellite channels, and guests can stay connected with WiFi and wired Internet. The bathroom offers hair dryers and designer toiletries. Other standard amenities include a coffee maker, a safe, and a phone.


Property features

At Hilton San Francisco Union Square, guests enjoy features like an outdoor pool, a health club, and WiFi in public areas. Parking is available for USD 62.7 per night (USD 76.38 per night for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include 50 meeting rooms, conference space, and a business center.

Room options

1 Bed Mobility/Hearing Access Tub

King 1 | Sleeps 2

Skyline View - 2 Double Beds - Floors 20-44

Full 2 | Sleeps 4

View 2 Beds Mobility/Hearing Access Tub

Full 2 | Sleeps 4

Room, 1 King Bed, City View (Floors 20-44)

King 1 | Sleeps 3

Guest reviews for Hilton San Francisco Union Square

Everyone (66) Business (78) Couples (200) Family (95) Friends (79) Other (33)
4
Everyone

Nice convenient location , close to union square. Parking actually behind hotel on different street though, so gps takes you to front which is only passenger drop off

By on Dec 16, 2018

5
Everyone

By on Dec 13, 2018

Review comment responded on Dec 13, 2018

We're thrilled that you enjoyed your stay, and we hope to welcome you back in the future!

2
Everyone

I had paid for a deluxe King room with a view and got a very small room with no view to the city. The staff member advised us it was 40.00 per night to upgrade and could not give us a room because I had purchased it thru a 3rd party website. Our family members stayed at the same hotel with a standard double room got there later that evening and got a free upgrade to a junior suite with a city view for free. Very disappointed we were only there for a couple of nights on a getaway for my husband and I.

By on Dec 11, 2018

Review comment responded on Dec 14, 2018

We sincerely apologize for the mishap with your room, and we hope to have the opportunity to Make it Right in the future.

4
Everyone

Great stay! Did have an issue with the room key not working when I tried to get back into my room. Was resolved with a trip down to the front desk but it did delay me in the morning by about 15-20 minutes.

By on Dec 11, 2018

Review comment responded on Dec 11, 2018

We're happy that you had a great stay, but we're so sorry for the inconvenience! We hope to have the chance to welcome you back in the future.

4
Everyone

Nice hotel but no parking was avaiualble when we arrived on Saturday evening. Eventually found parking after 1 hour. Parking is also $62 overnight which is a little expensive

By on Dec 10, 2018

Review comment responded on Dec 10, 2018

We're happy that you enjoyed your stay, but we apologize for the inconvenience you experienced while trying to find parking. While our parking fees are in line with the other downtown hotels, we absolutely understand your frustration and are sorry for the time you lost. We hope that the rest of your stay was pleasant.

3
Everyone

It was ok, nothing too special, but comfortable and good location.

By , from Bay Area on Dec 7, 2018

Review comment responded on Dec 7, 2018

We're happy that you enjoyed our comfortable rooms and convenient location, Reese. We hope to have the chance to provide you with an even more positive experience in the future!

5
Everyone

By on Dec 6, 2018

Review comment responded on Dec 6, 2018

We're thrilled that you enjoyed your stay with us!

4
Everyone

Highrise in heart of Union Square. Everything you need/want nearby. In room coffee pretty good. Anything you want to eat within blocks. Clean, nice sheets and fluffy towels. Free WiFi if you're Hilton Honors member. Parking is tight. Was forced to valet park as available parking spaces were too small for our small SUV. If you have one bag, park across O'Farrell at public parking, cheaper and very convenient to lobby.

By , from Eureka on Nov 26, 2018

Review comment responded on Nov 29, 2018

We're so happy that you enjoyed our convenient location, clean rooms, and free WiFi for Hilton Honors members. We hope to welcome you back in the future.

5
Everyone

Great location in downtown in union square. Lots of activities in and around the hotel.

By , from Seattle on Nov 23, 2018

Review comment responded on Nov 29, 2018

Thank you so much for your review, Soo! We're happy that the hotel's convenient location made your stay a memorable one.

5
Everyone

Great place! Easy walk to numerous eateries, shops and attractions.

By , from Philadelphia, PA on Nov 22, 2018

Review comment responded on Nov 29, 2018

We're thrilled that you enjoyed our central location, Chuck!

Hilton San Francisco Union Square

333 O'Farrell St., San Francisco, CA 94102