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InterContinental Mark Hopkins

4.0 out of 5.0

InterContinental Mark Hopkins

4.0 out of 5.0
Overview Reviews Amenities & Policies
California Street, San Francisco, CA
1-844-663-2276
4.2
out of 5
"Good!"
See all 272 reviews
Room cleanliness 4.5
Service & staff 4.0
Room comfort 4.0
Hotel condition 3.5

This hotel is most popular for:

  • Couples
  • Family
  • Everyone

Recent guest reviews

Great location. Upgraded to a bigger room on the 12th floor, which was nice. The hotel restaurant is closed on Sunday and Monday nights, which is weird. The menu at the restaurant and at the Top Of The Mark is pretty limited. Quality of the food is okay, which is a little sad at a 4 star hotel. 7 dollars for a bottle of water in the room is a little much. Needless to say it went unopened. Again, it is the location and the Top Of The Mark that make this hotel.

Beautiful hotel. Take advantage of Top of the Mark!

This is an older hotel located in an excellent location. The water pressure in the shower was not strong enough but I am happy with my overall stay.

It was right between the wedding ceremony, rehersal party, and reception venues. The staff was eager to be helpful and curtious.

Beautiful, historic hotel on Nob Hill. Excellent service by everyone. We thoroughly enjoyed our stay and will definitely return in the future

The Mark needs some serious updating. The rooms looked really tired like they were last redone in the 90’s.

We loved the staff as they were always able to accommodate the exact features we wanted.

After an elongated hospital stay, I knees is a sanctuary to recover in. The staff and the chef were amazing. I will be returning again and again.

Hotel has great views, difficult to walk back to hotel since it sits at the top of SF. Rooms and bathrooms are small. Had bad experience with breakfast. ehen we went to have breakfast they would only accommodate members of Intercontinental Club but not hotel guests.

I love staying at the Mark whenever I'm in SF. It's as though I'm being cared for by a good friend.

Excellent staff that accommodates all of our requests and provided fabulous service. Would definitely stay again!

It is a beautiful traditional hotel. Lobby and restaurants are very pleasing to the eye. Although, the rooms decoration and carpet is OUT DATED.

There was no night light in the room. The bed pillows were uncomfortable. The fridge was prestocked with stuff, leaving no room for our own stuff. There's only one affordable restaurant nearby. I regret staying there.

It was a beautiful hotel and in a perfect location to take advantage of the amenities that the city has to offer. We were greeted by very friendly hotel staff and the accommodations were very comfortable. The view from the lounge on the top floor was worth taking the elevator ride to the 17 floor.

The hotel is beautiful and conveniently located within walking distance of many attractions and next to a cable car stop to keep from having to walk back up the hill. The staff was very friendly and helpful. The highlight of the hotelis the Top of the Mark, which is a true gem and one of my favorite places in San Francisco.

This hotel rip me off. Don’t stay here. They overcharge me and pay for night that I don’t need.

Room size was fine, but the room and the bath were quite dated. The blackout curtains didn’t close all the way. The safe didn’t work.

Enjoyed our stay. Doorman at top of the hill restaurant tried to make me look stupid but besides that, i had a good stay there

Rooms look tired and smell musty. Great views but sad that it has such a prime location and yet it looks like rooms haven't been updated in quite some time.

999 California Street San Francisco CA

Hotel highlights

  • Walking distance to SHN Curran Theatre and Westfield San Francisco Centre
  • Onsite dining
  • Fitness center
  • WiFi in rooms and public areas (fees apply)

InterContinental Mark Hopkins places you in Downtown San Francisco, within a leisurely stroll of popular sights such as SHN Curran Theatre and Westfield San Francisco Centre. This 382-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and a fitness center. It's in central San Francisco and also a short walk from Van Ness Avenue and Embarcadero Center.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, breakfast is available for a fee.


Rooms

Guests can expect to find WiFi, wired Internet, and cable TV. The bathroom offers hair dryers and bathrobes. Other standard amenities include a minibar, a coffee maker, and free weekday newspapers.


Property features

At InterContinental Mark Hopkins, guests have access to a fitness center, WiFi in public areas, and a business center. Valet parking is available for USD 54 per day. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Other amenities at this historic hotel include free newspapers, an ATM, and a porter/bellhop.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 3
from $144

Deluxe Room

Full 1 | King 1 | Sleeps 3

Room, 2 Double Beds, View

Full 2 | Sleeps 4

Room, 1 King Bed, View

King 1 | Sleeps 3

Executive Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for InterContinental Mark Hopkins

Everyone (38) Business (38) Couples (121) Family (40) Friends (20) Other (14)
3
Everyone

Great location. Upgraded to a bigger room on the 12th floor, which was nice. The hotel restaurant is closed on Sunday and Monday nights, which is weird. The menu at the restaurant and at the Top Of The Mark is pretty limited. Quality of the food is okay, which is a little sad at a 4 star hotel. 7 dollars for a bottle of water in the room is a little much. Needless to say it went unopened. Again, it is the location and the Top Of The Mark that make this hotel.

By on Jan 8, 2019

5
Everyone

Beautiful hotel. Take advantage of Top of the Mark!

By on Jan 1, 2019

5
Everyone

By on Dec 8, 2018

3
Everyone

This is an older hotel located in an excellent location. The water pressure in the shower was not strong enough but I am happy with my overall stay.

By , from Washington DC on Oct 29, 2018

5

first rate nob hill hotel

Everyone

It was right between the wedding ceremony, rehersal party, and reception venues. The staff was eager to be helpful and curtious.

By , from South Carolina on Sep 5, 2018

5
Everyone

Beautiful, historic hotel on Nob Hill. Excellent service by everyone. We thoroughly enjoyed our stay and will definitely return in the future

By on Aug 11, 2018

3

needs some tlc

Everyone

The Mark needs some serious updating. The rooms looked really tired like they were last redone in the 90’s.

By , from new jersey on Jul 14, 2018

5

love the views and staff accommodations concerns

Everyone

We loved the staff as they were always able to accommodate the exact features we wanted.

By , from Washington on Jun 28, 2018

5

ps....special care

Business Travelers

After an elongated hospital stay, I knees is a sanctuary to recover in. The staff and the chef were amazing. I will be returning again and again.

By , from La Jolla on May 16, 2018

2

great views, needs renovation

Everyone

Hotel has great views, difficult to walk back to hotel since it sits at the top of SF. Rooms and bathrooms are small. Had bad experience with breakfast. ehen we went to have breakfast they would only accommodate members of Intercontinental Club but not hotel guests.

By , from NY on May 11, 2018

InterContinental Mark Hopkins

999 California Street, San Francisco, CA 94108

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