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Recent guest reviews

Beautiful hotel with friendly staff. We were given 40$ credit for my fiance's birthday. What a nice surprise. We will be staying here anytime we visit San Francisco from now on!

Great place , friendly, attentions to guests . Ill recommend

Great location. Very attentive staff. Walking distance to museum

Centrally located. Nice place to stay. Upgraded to suite. Great decision

The property is dated and way over priced for the condition that the rooms are in.

The best hotel I've stayed at in terms of service at SF and it's at a convenient location! Exceptional customer service from start to end. Makes me want to stay at other W's as well. This is not a paid review at all...

Great place to stay if you want to truly experience downtown San Francisco. Close to everything!~

The level of excellence is consistent across the departments, each time. For such a big city all the staff have a small town attitude and are really friendly.

Overall was ok, employees were nice and friendly, very courteous. However the hotel itself had probably seen better days, everything is old, well used, worn out. Expectations were a lot higher based on the amounts they charged.

Hotel is very cool and staff very nice and accomodating. My only complaint is that I could here everything going on in my neighbors room. The room was connected with a door and prefer rooms without that so next time I'll make sure to request an independent and seperate room. Otherwise the room was big, clean and I loved the nespresso machine.

Everything was great except the long wait for our rooms. It was already pre-assigned and confirmed the day before. I checked in at 12:30pm and was told it should be ready by 3pm but they couldn’t get anyone to finish cleaning until past 4:30pm. We had a birthday and Halloween party to get ready for.

This hotel in particular does not meet the W standards I'm accustomed to. My room was not available when we checked in. We were asked to wait and politely obliged. We returned after an hour and the room was still not available. We were finally offered a room which was a downgrade from the one I booked. The staff did not offer any compensation and I had to ask for one. All I asked for was a rate adjustment to the cost of what the room I ended with. Orbitz helped arrange this. The lobby is extremely busy, appeared to be in disarray, with too many people sitting around with luggages and laptops. Hard to say if these were guests.

Visiting the youngest daughter for a few days. This was close to her apartment.

Check in and check out was easy. Nice car and good food.

Good location. Festive lobby. I didn't care for the fitness center at the hotel. Bad design! No sauna or steam room was a big let down. Rooms are average.

Overall a good stay at another W property, although there was a strange (and prominent) "smell" inside the entry of the room.

Deeply dissapointed of my stay in this W hotel. The room was not far to stay in a Holiday Inn or less. The staff is not friendly (with one exception) . Our car was left in the valet and in the night was tried to be opened. The Reservation was not found at first place and all of our stay was dissapointing. Rey to choose another hotel.

Nice lobby, lounge style, with DJ and atmosphere at night, good for drinks, dinner or grabbing a byte; Valet parking $64 per day, very expensive since you are already paying a lot for a room. hotel in good condition, very clean. Was expecting more for the hotel bathroom, a better tile or modern look, for me should be more updated for a W. no black-outs in the room so its very clear in the morning. the staff is really helpful and attentive. beds are comfortable. walking distance to union square, and next to moma museum. love the decor on the elevator.

3rd St San Francisco CA

Hotel highlights

  • Steps from Moscone Convention Center and San Francisco Museum of Modern Art
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown San Francisco, W San Francisco is next to popular attractions like Moscone Convention Center and San Francisco Museum of Modern Art. This 4-star hotel has 401 rooms and welcomes guests with a restaurant, a 24-hour fitness center, and a conference center.


Dining

For your convenience, a full breakfast is served each morning for a fee. Order from 24-hour room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

All of W San Francisco's 401 rooms are heated and have an array of amenities, including MP3 docks, minibars, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Free newspapers, laptop-compatible safes, and phones are also available.


Property features

Renovated in 2019, W San Francisco offers a 24-hour fitness center, free WiFi in public areas, and a conference center. Valet parking is offered for USD 65.00 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.

Room options

Wonderful Room, Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Wonderful Room, Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Spectacular Room, Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Spectacular Room, Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for W San Francisco

Everyone (18) Business (2) Couples (5) Family (5) Friends (2)
5
Partner Couples

Beautiful hotel with friendly staff. We were given 40$ credit for my fiance's birthday. What a nice surprise. We will be staying here anytime we visit San Francisco from now on!

By , from Seattle on Feb 26, 2020

4
Everyone

Great place , friendly, attentions to guests . Ill recommend

By on Feb 3, 2020

5
Partner Couples Business Business

Great location. Very attentive staff. Walking distance to museum

By on Dec 9, 2019

4
Family Family

Centrally located. Nice place to stay. Upgraded to suite. Great decision

By on Nov 25, 2019

5
Everyone

By on Sep 3, 2019

3
Everyone

The property is dated and way over priced for the condition that the rooms are in.

By on May 6, 2019

4
Everyone

By on Mar 18, 2019

5
Everyone

The best hotel I've stayed at in terms of service at SF and it's at a convenient location! Exceptional customer service from start to end. Makes me want to stay at other W's as well. This is not a paid review at all...

By on Mar 4, 2019

4
Everyone

Great place to stay if you want to truly experience downtown San Francisco. Close to everything!~

By , from New York on Oct 1, 2018

5

bar none.

Everyone

The level of excellence is consistent across the departments, each time. For such a big city all the staff have a small town attitude and are really friendly.

By , from DFW on Aug 24, 2018

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