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W San Francisco

4.0 out of 5.0

Recent guest reviews

Hotel is very cool and staff very nice and accomodating. My only complaint is that I could here everything going on in my neighbors room. The room was connected with a door and prefer rooms without that so next time I'll make sure to request an independent and seperate room. Otherwise the room was big, clean and I loved the nespresso machine.

Everything was great except the long wait for our rooms. It was already pre-assigned and confirmed the day before. I checked in at 12:30pm and was told it should be ready by 3pm but they couldn’t get anyone to finish cleaning until past 4:30pm. We had a birthday and Halloween party to get ready for.

This hotel in particular does not meet the W standards I'm accustomed to. My room was not available when we checked in. We were asked to wait and politely obliged. We returned after an hour and the room was still not available. We were finally offered a room which was a downgrade from the one I booked. The staff did not offer any compensation and I had to ask for one. All I asked for was a rate adjustment to the cost of what the room I ended with. Orbitz helped arrange this. The lobby is extremely busy, appeared to be in disarray, with too many people sitting around with luggages and laptops. Hard to say if these were guests.

Visiting the youngest daughter for a few days. This was close to her apartment.

Check in and check out was easy. Nice car and good food.

Good location. Festive lobby. I didn't care for the fitness center at the hotel. Bad design! No sauna or steam room was a big let down. Rooms are average.

Overall a good stay at another W property, although there was a strange (and prominent) "smell" inside the entry of the room.

Deeply dissapointed of my stay in this W hotel. The room was not far to stay in a Holiday Inn or less. The staff is not friendly (with one exception) . Our car was left in the valet and in the night was tried to be opened. The Reservation was not found at first place and all of our stay was dissapointing. Rey to choose another hotel.

Nice lobby, lounge style, with DJ and atmosphere at night, good for drinks, dinner or grabbing a byte; Valet parking $64 per day, very expensive since you are already paying a lot for a room. hotel in good condition, very clean. Was expecting more for the hotel bathroom, a better tile or modern look, for me should be more updated for a W. no black-outs in the room so its very clear in the morning. the staff is really helpful and attentive. beds are comfortable. walking distance to union square, and next to moma museum. love the decor on the elevator.

Loved it! We live in San Francisco and my husband and I decided to take staycation at the W hotel we got upgraded to a corner room with a beautiful view of mascone center and Yerba buena gardens . The room was beautifully designed spacious and was very comfortable ! A great place for Valentine's Day!

Staff are nice and everything, but everything takes forever. 2 stations only for check in, 30 minutes to get a drink in lobby bar.

It was my first time staying at a W. I went to SF to celebrate my 30th and decided it was appropriate to splurge a bit. The staff was incredibly friendly and helpful. Since I was with 3 other girls we always needed extra towels and amenities. When I called the Whenever Whateverline, they always showed up within 10 mins. I won't say too much here because there are a few cute surprises to the hotel throughout the day but I definitely enjoyed my stay. The hotel was located near other hotels, Walgreens, Sushiritto, and other restaurants. Whenever we wanted to go somewhere, we took an Uber and between the 4 of us, we spent no more than $6/person.

The hotel was very modern, the lounge was cool, the food in the in house restaurant was excellent, we could walk to all the places we wanted, they got us a nice crib for our baby, and the price was good for SF. The room was a little small and there was no pool, but that is what we expected in SF. The gym was kinda futuristic looking and had good options for my workout. Noise was low from other rooms and streets.

Location is awesome. Staff is great, but they were a little light at the bell desk. Room was a bit on the small side- understood for SF- but cluttered. Tons of food and knick-knacks for sale all over the place and a clock that is more kitsch than function.

I enjoyed everything in this hotel, location, room, common areas and the staff.

Close to hop on hop off bus. Walking distance to everything. Room is ok. Could have had a nicer view. My room was facing a bridge thats being renovated, so theres really nothing to look at. The bed was comfortable but it ouch deb better for the price were paying. Decor is hip and modern. There's a DJ for brunch! Where else can you find that? Only in SAN FRANCISCO!

Great Price, hotel is clean and modern. was more suitable for adults than children, rooms are clean and updated, mini bar has full size bottles and not locked up, did not like that for the teenagers with me. Ice machine broken on floor 23. Be advised the lobby area is more like a party every night so careful with the young kids.

Classy, trendy, & perfect spot for 20-30 something's. Amazing Bar and staff make you feel more than welcomed.

Came to San Fran for the Labor Day Weekend. The staff were friendly immediately and our room was ready when we got there in the late morning. The room is cute with all the usual stuff including Bliss spa products. I love the glowing Buddha in the room with the metaphysical message of good will. My complaints are that our view was a post apocalyptic scene (construction site), we could clearly hear our neighbors music playing in the morning, there is no coffee in the room, you have to pay for WiFi (!!!) and the bathroom door is a frosted glass sliding door, whereas I prefer a regular old fashioned door that one can actually shut and have a minute of privacy. I don't know why so many hotels are doing this with the bathrooms these days, but when you're traveling with an acquaintance rather than an intimate partner, it's kind of uncomfortable.

The room I was in was very clean and the staff was courteous.

181 3rd St San Francisco CA

Hotel highlights

  • Walking distance to San Francisco Museum of Modern Art and Westfield San Francisco Centre
  • Onsite dining
  • Spa
  • 24-hour fitness center

Located in Downtown San Francisco, W San Francisco is next to popular attractions like San Francisco Museum of Modern Art and Moscone Convention Center. This 404-room, 4-star hotel has a restaurant, a full-service spa, and a 24-hour fitness center. Yerba Buena Gardens is 0.2 mi (0.3 km) from this centrally located San Francisco hotel.


Dining

For your convenience, a full breakfast is served each morning for a fee. Order from 24-hour room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

All 404 air-conditioned rooms feature MP3 docks, minibars, and free newspapers. Guests can expect WiFi, wired Internet, and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Laptop-compatible safes, phones, and ironing boards are also available.


Property features

Guests staying at W San Francisco enjoy access to a full-service spa, a 24-hour fitness center, and WiFi in public areas. Valet parking is available for USD 63.84 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include 6 meeting rooms, a conference center, and a business center.

Room options

Fantastic Suite

King 1 | Sleeps 4

Wonderful Room, 1 King Bed

King 1 | Sleeps 2

Cool Corner Room, 1 King Bed

King 1 | Sleeps 3

Spectacular Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for W San Francisco

Everyone (10) Couples (25) Business (14) Family (10) Friends (10) Other (6)
5

location works

Everyone

Hotel is very cool and staff very nice and accomodating. My only complaint is that I could here everything going on in my neighbors room. The room was connected with a door and prefer rooms without that so next time I'll make sure to request an independent and seperate room. Otherwise the room was big, clean and I loved the nespresso machine.

By on Dec 11, 2017

5
Everyone

Everything was great except the long wait for our rooms. It was already pre-assigned and confirmed the day before. I checked in at 12:30pm and was told it should be ready by 3pm but they couldn’t get anyone to finish cleaning until past 4:30pm. We had a birthday and Halloween party to get ready for.

By on Oct 30, 2017

3

average at best

Everyone

This hotel in particular does not meet the W standards I'm accustomed to. My room was not available when we checked in. We were asked to wait and politely obliged. We returned after an hour and the room was still not available. We were finally offered a room which was a downgrade from the one I booked. The staff did not offer any compensation and I had to ask for one. All I asked for was a rate adjustment to the cost of what the room I ended with. Orbitz helped arrange this. The lobby is extremely busy, appeared to be in disarray, with too many people sitting around with luggages and laptops. Hard to say if these were guests.

By , from Los Angeles CA on Aug 23, 2017

5

short but sweet

Everyone

Visiting the youngest daughter for a few days. This was close to her apartment.

By on Jun 28, 2017

4

located near museums and shopping.

Everyone

Check in and check out was easy. Nice car and good food.

By on May 22, 2017

3
Everyone

Good location. Festive lobby. I didn't care for the fitness center at the hotel. Bad design! No sauna or steam room was a big let down. Rooms are average.

By on Dec 13, 2016

4
Everyone

Overall a good stay at another W property, although there was a strange (and prominent) "smell" inside the entry of the room.

By on Nov 29, 2016

2

dissapointed

Everyone

Deeply dissapointed of my stay in this W hotel. The room was not far to stay in a Holiday Inn or less. The staff is not friendly (with one exception) . Our car was left in the valet and in the night was tried to be opened. The Reservation was not found at first place and all of our stay was dissapointing. Rey to choose another hotel.

By , from Mexico City on Nov 26, 2016

4

chic hotel near union square.

Everyone

Nice lobby, lounge style, with DJ and atmosphere at night, good for drinks, dinner or grabbing a byte; Valet parking $64 per day, very expensive since you are already paying a lot for a room. hotel in good condition, very clean. Was expecting more for the hotel bathroom, a better tile or modern look, for me should be more updated for a W. no black-outs in the room so its very clear in the morning. the staff is really helpful and attentive. beds are comfortable. walking distance to union square, and next to moma museum. love the decor on the elevator.

By , from Miami on Jun 8, 2016

5

excellent right at the hub of sf loungee and cool

Everyone

Loved it! We live in San Francisco and my husband and I decided to take staycation at the W hotel we got upgraded to a corner room with a beautiful view of mascone center and Yerba buena gardens . The room was beautifully designed spacious and was very comfortable ! A great place for Valentine's Day!

By , from san francisco on Feb 17, 2016