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Recent guest reviews

This is one of the best locations when staying in Fisherman's Wharf. It is within walking distance of everything. Pier 39 was right beside us as well as restaurants and shopping. Will stay here again if we go back to San Francisco.

Great for tourists.

Great hotel and location!!!

Walking distance to Pier39, Lombard street and easy access to cable car and trolleys. Property is a little outdated, A/C is a little loud. But in general good service and location.

Awesome location just a few steps from Pier 39. Great staff and fantastic breakfast choices. Loved the outside fire pits. Will come here again.

I like that it near the pier

I liked it was close to many attractions. I didn't like the lack of ammenities, the service and the noise from the floor above.

This property has excellent location and good breakfast.

Convenient location. Friendly staff. The free breakfast every morning was a plus too.

Perfect location, nice rooms, great breakfast, lovely outdoor pool! Staff super helpful and friendly!!!

Pretty average, great location but as with most hotels they are understaffed. Long lines for check in and breakfast. Shampoo and conditioner are not great- the conditioner was so hard to get out of the bottle. We had a suite and no microwave, cork screw, no anything except extra room. It was big though. The seating-chair and couch - were not comfortable either. It was super clean. Friendly staff and pool is nice.

We liked it

Very lower water pressure at the sink. I get that conservation is important, but in this case, the pressure was almost nil. Having to stand in line to be handed my free coffee and grab and go breakfast is ridiculous. Couldn’t even get my own coffee cream; it was poured into my coffee by the attendant. The view of the city from my room was fantastic.

Great hotel!! Room was clean. Felt safe. Beautiful hotel. LOVED the location!

The room itself was clean and comfortable. The bathrooms need to be about 3-4 inches wider - I shouldn’t have to strap into the tub to close the bathroom door. I don’t know if the heating element for the pool was broken, but it definitely wasn’t heated. Bring a pair of nose plugs if you step outside - the stench from the sidewalk toilets as you walk down to the peer I s no joke (admittedly not the hotel’s fault,)

Great location and a pretty, clean hotel. The staff is poorly trained and doesn't provide a luxurious service. Check in was a disaster. They had a huge line (50 people) waiting to check in. There seemed to be a constant line for the elevator.

The place is good but I’m expecting more for

Mason St San Francisco CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Located in North Beach, Hotel Riu Plaza Fisherman's Wharf is within a 10-minute walk of popular sights such as Aquarium of the Bay and Pier 39. This 531-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. To-go breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

The 531 accommodations feature sitting areas. 50-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard.


Property features

Guests of Hotel Riu Plaza Fisherman's Wharf have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is offered for USD 51.30 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Deluxe Room (Hotwire ROH)

2 Queen Beds | 1 Queen Bed | Sleeps 2

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Hotel Riu Plaza Fisherman's Wharf

Everyone (57) Couples (18) Family (45)
5
Partner Couples

This is one of the best locations when staying in Fisherman's Wharf. It is within walking distance of everything. Pier 39 was right beside us as well as restaurants and shopping. Will stay here again if we go back to San Francisco.

By on Oct 18, 2021

5
Family

Great for tourists.

By , from El Paso on Oct 7, 2021

5
Family

Great hotel and location!!!

By on Oct 1, 2021

4
Family

Walking distance to Pier39, Lombard street and easy access to cable car and trolleys. Property is a little outdated, A/C is a little loud. But in general good service and location.

By on Sep 22, 2021

5
Partner Couples

Awesome location just a few steps from Pier 39. Great staff and fantastic breakfast choices. Loved the outside fire pits. Will come here again.

By on Sep 17, 2021

4
Partner Couples

I like that it near the pier

By on Sep 3, 2021

3
Family

I liked it was close to many attractions. I didn't like the lack of ammenities, the service and the noise from the floor above.

By on Aug 23, 2021

Review comment responded on Sep 3, 2021

Dear Carrie, Thank you for taking the time to share your review with us. Although you enjoyed our central location, we are disappointed to hear about the experience you felt you had during your stay with us. It would be our wish that we would have been able to give you the wonderful memories we know our team can provide. We regret that is not the experience you felt you had and wanted to take a moment to express our sincerest apologies. Please know, we hold a higher standard than what you experienced. Certainly, this has been shared with the appropriate department to ensure we use them to improve for the future so we can better serve our guests We hope you will afford us a future opportunity to regain your confidence. Kind Regards Hotel Riu Plaza Fisherman's Wharf Online Reputation Manager

5
Friends

This property has excellent location and good breakfast.

By on Aug 23, 2021

5
Everyone

Convenient location. Friendly staff. The free breakfast every morning was a plus too.

By on Aug 23, 2021

5
Family

Perfect location, nice rooms, great breakfast, lovely outdoor pool! Staff super helpful and friendly!!!

By on Aug 22, 2021

Hotel Riu Plaza Fisherman's Wharf

2500 Mason St, San Francisco, CA 94133
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