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The Donatello

Property class: 3.5

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Photo gallery for The Donatello

A spacious lobby with a large chandelier, a sofa set, two armchairs, a glass-top coffee table, and a view through a large window.
A rooftop terrace with round tables and chairs, potted plants, and a view of the city skyline.
A large, multi-story hotel with a prominent entrance and a series of balconies.
A lobby with a fireplace, seating area, and large windows offering a view.
A formal dining room with long tables, leather chairs, and wall-mounted mirrors.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
501 Post St, San Francisco, CA, 94102
  • Place, Union Square
    ‪2 min walk‬
  • Place, SF Masonic Auditorium
    ‪5 min walk‬
  • Place, Grace Cathedral
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

A hotel room with a large bed, a sofa, a desk, and a coffee table.

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

9.4 out of 10
Exceptional
(197 reviews)
  • City view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio

A hotel room with a bed, sofa, desk, and a view of a building.

Studio

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Accessible King Roll In

A hotel room with a bed, a sofa, a desk, and a chair.

Accessible King Roll In

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Accessible King Combo

A hotel room with a bed, a sofa, a desk, and a chair.

Accessible King Combo

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed
  • Free WiFi

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The price is $559
Sep 19 - Sep 20
Total with taxes and fees
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About the neighborhood

San Francisco

Located in Union Square, The Donatello is adjacent to Union Square and within a 15-minute walk of popular sights like Moscone Convention Center. This 94-room, 3.5-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Union Square - 2 min walk - 0.1 miles
  • 450 Sutter Building - 3 min walk - 0.2 miles
  • SF Masonic Auditorium - 5 min walk - 0.3 miles
  • Grace Cathedral - 6 min walk - 0.4 miles
  • Moscone Convention Center - 13 min walk - 0.7 miles

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Post St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪Pinecrest Diner - ‬2 min walk
  • ‪Zingari Ristorante + Jazz Bar - ‬1 min walk
  • ‪Cocobang - ‬2 min walk
  • ‪Level III - ‬1 min walk
  • ‪King George Hotel - ‬2 min walk

About this property

The Donatello

Guests staying at The Donatello enjoy a gym, a sauna, and free WiFi in public areas. Valet parking is available for USD 65 per night. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Additional amenities include express check-out, a terrace, and a porter/bellhop.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Kitchenettes, sitting areas, and microwaves are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zingari

Things to do

  • Billiards/pool table
  • Gym
  • Sauna

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • Built in 1959
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: USD 65 per night (in/out privileges)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Donatello Hotel
Donatello Hotel San Francisco
Donatello San Francisco
Hotel Donatello
The Donatello Hotel
The Donatello San Francisco
The Donatello Hotel San Francisco

Frequently asked questions

Is free cancellation available at The Donatello?

The Donatello offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What can I see near The Donatello?

This hotel is situated in Union Square within a short 2-minute walk of Union Square and also 13 minutes on foot from San Francisco Museum of Modern Art. You'll also find Bill Graham Civic Auditorium and San Francisco City Hall less than a mile away.

Will I be able to park at The Donatello?

Yes, covered valet parking is offered for USD 65 per night with in/out privileges. Wheelchair-accessible van parking is also available for guests.

Does The Donatello feature a casino on the premises?

No, The Donatello doesn't have a casino.

Will I find an indoor pool at The Donatello?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Donatello?

Couples staying at this hotel will appreciate amenities like premium bedding and a kitchenette as well as a restaurant.

Are there hot tubs at The Donatello?

No, but this hotel does have a sauna.

Does The Donatello feature a restaurant that includes a breakfast menu?

No, The Donatello doesn't have a restaurant that serves breakfast.

Will The Donatello allow pets to stay free of charge?

No, pets aren't allowed at The Donatello though service animals are welcome.

Are there connecting rooms at The Donatello?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Donatello?

The closest major airport to The Donatello is San Francisco Intl. Airport (SFO), which is 14.4 mi away (31 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 19.5 mi away (38-minute drive).

Can I book a room with a balcony at The Donatello?

No, there aren't any guestrooms with balconies at The Donatello.

The Donatello Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1000 reviews
Rating 8 - Good. 188 out of 1000 reviews
Rating 6 - Okay. 47 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, room was clean and very spacious. Great location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Thera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and personal welcomes. Made me feel as if I had returned home.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and helpful staff, always willing to go an extra mile for you at any time. Great location with easy access to everything downtown. Rooms were surprisingly large and had a kitchenette which was nice, but very clean and comfortable.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and great location!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying here. Staff is very nice and helpful. There's lots of restaurants around. Valet parking and very clean rooms. Highly recommend this hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Esther

Liked: Cleanliness
Great room and amnenities.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The room was spacious and had great amenities. The locker room area was really nice. All the staff were very friendly. The location overall is good. It is downtown so can be sketchy nearby but we would definitely stay here again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tanveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is courteous
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Aleksandra

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and amazing staff. Thank you for a lovely stay!
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Lizeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Zaki

Average Hotel, the parking is very expensive
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ciaran

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were big, clean, and comfortable. I loved the rooftop lounge which felt like a peaceful oasis. The jacuzzi was very unique and tasteful. Every staff member we interacted with was very genuine and friendly and we felt that they really did care about guest experience. One thing to note is that the building is a bit older so the bathroom in my room was a bit smaller than you'd get in a newer hotel.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely kind. You rarely see that in the US. They are willing to help in any way. By far the standout feature.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, club lounge and locker rooms are great.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent staff.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good. Staff are very friendly and helpful. Very clean. The property neat union square in the middle of downtown. I liked the early pre-check and quick room preparation. Thanks guys!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Darian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! Beautiful property
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Bryanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thr ammenities were fabulous and thr staff was very nice!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Large, nicely appointed room with kitchenette appliances. great location
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for a weekend but I would definitely return for a longer stay.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Raluca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and really nice hotel, close to everything I needed.
Stayed 4 nights in Mar 2024