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Union Square Plaza Hotel

2.0 star property

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Photo gallery for Union Square Plaza Hotel

Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Property entrance
Room, 2 Double Beds | View from room
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
432 Geary St, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, SF Masonic Auditorium
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Queen Room

  • Sleeps 2

View all photos for Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 2

View all photos for Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2

View all photos for Double Room with 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Double Room with 2 Double Beds

  • Sleeps 4

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed

7.2 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

7.0 out of 10
Good
(21 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

San Francisco

Located in Union Square, Union Square Plaza Hotel is within a 5-minute walk of Union Square and within 15 minutes of other popular attractions like Moscone Convention Center. This 72-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a 24-hour front desk.

What's nearby

  • Westin St Francis Hotel Glass Elevators - 2 min walk - 0.1 miles
  • Union Square - 3 min walk - 0.2 miles
  • SF Masonic Auditorium - 6 min walk - 0.4 miles
  • San Francisco Museum of Modern Art - 11 min walk - 0.6 miles
  • Moscone Convention Center - 13 min walk - 0.7 miles

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Geary Blvd Stop - 3 min walk
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪Pinecrest Diner - ‬1 min walk
  • ‪Level III - ‬2 min walk
  • ‪Lost Cat Bar & Bites - ‬3 min walk
  • ‪Jack in the Box - ‬1 min walk
  • ‪Cocobang - ‬3 min walk

About this property

Union Square Plaza Hotel

At Union Square Plaza Hotel, guests have access to free WiFi in public areas. The 24-hour front desk has staff standing by to help with concierge services and luggage storage.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Portable fans, phones, and ironing boards are also standard. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 45 per day)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1913
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Breakage deposit: USD 150 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 45 per day (528 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Union Square Plaza
Union Square Plaza
Union Square Plaza Hotel
Union Square Plaza San Francisco
Union Square Plaza Hotel Hotel
Union Square Plaza Hotel San Francisco
Union Square Plaza Hotel Hotel San Francisco

Frequently asked questions

Are free cancellation options available at Union Square Plaza Hotel?

Union Square Plaza Hotel provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Union Square Plaza Hotel?

As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at Union Square Plaza Hotel on Mar 6, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Union Square Plaza Hotel?

This hotel is situated in Union Square within a short 3-minute walk of Union Square and also 13 minutes on foot from San Francisco Museum of Modern Art. You'll also find Oracle Park and Pier 39 within a short drive.

Will I be able to park at Union Square Plaza Hotel?

No, this hotel doesn't offer parking.

Does Union Square Plaza Hotel include a casino on the premises?

No, Union Square Plaza Hotel doesn't have a casino.

Will I find an indoor pool at Union Square Plaza Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Union Square Plaza Hotel?

Couples staying at this hotel will appreciate amenities like concierge services plus some guestrooms include a city view and free WiFi.

Are there hot tubs at Union Square Plaza Hotel?

No, this hotel doesn't have a spa tub.

Does Union Square Plaza Hotel have a restaurant with a breakfast menu?

No, Union Square Plaza Hotel doesn't have a restaurant that serves breakfast.

Will Union Square Plaza Hotel allow pets to stay for free?

No, pets aren't allowed at Union Square Plaza Hotel though service animals are welcome.

Are there connecting rooms at Union Square Plaza Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Union Square Plaza Hotel?

The closest major airport to Union Square Plaza Hotel is San Francisco Intl. Airport (SFO), which is 14.3 mi away (28 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 19.7 mi away (38-minute drive).

Can I book a room with a balcony at Union Square Plaza Hotel?

No, you won't find guestrooms with balconies at Union Square Plaza Hotel.

Union Square Plaza Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 258 out of 1000 reviews
Rating 8 - Good. 317 out of 1000 reviews
Rating 6 - Okay. 226 out of 1000 reviews
Rating 4 - Poor. 110 out of 1000 reviews
Rating 2 - Terrible. 89 out of 1000 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Casey

Stayed 1 night in Nov 2025

8/10 Good

Luis, Menlo Park

Business traveler
Liked: Cleanliness, property conditions & facilities
Very convenient for one night out in the center of San Francisco.
Stayed 1 night in Nov 2025

2/10 Terrible

Bryen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was literally the worst experience I’ve ever had in a hotel ever. My sheets had a stain on them that was not small. It was not good at all. I asked to be moved and our next room had hairs on back of toilet and in and around the tub. You can not control the heat in your room. I went downstairs and the front desk said it’s 1 thermostat for the whole building. Also, someone, staff was cooking and the whole hotel wreaked of food. We were forced to stay that night but checked out 1st thing next day. I complained to Expedia and they tried to get me a refund. I did not want a refund from the night I stayed only not be charged for the remaining part of my trip. But seriously, I do not complain but this hotel was bad.
Stayed 3 nights in Nov 2025

4/10 Poor

Tamba

Stayed 1 night in Nov 2025

4/10 Poor

Tamba

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at this hotel, and unfortunately, it wasn’t ideal for a business trip. The room had only three hangers in the closet, and there was no desk or workspace available anywhere on the property. There was also no lounge or common area where one could sit and work. The building itself feels outdated and could use some upgrades. My room was cold, with no thermostat or extra blankets provided, which made it uncomfortable. Being on the top floor, I also found it concerning that the window opened all the way without any safety features in place. Overall, not an excellent choice for business travelers.
Stayed 5 nights in Nov 2025

2/10 Terrible

Toomi

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Union Square Plaza Hotel – 10-Night Stay (11/07/25–11/17/25) Total Paid: $1,255.10 My stay at this hotel was one of the most disappointing and unnecessarily stressful experiences I’ve had. To begin with, housekeeping never cleaned our room a single time during our 10-night stay. The only time the housekeepers entered was unannounced while we were asleep, which is a serious safety and privacy concern. But the biggest issue came from a senior staff member, whose behavior was shockingly unprofessional. When we requested a late checkout, this person loudly announced to us that they had “told everyone not to grant you a late checkout,” speaking in a hostile and confrontational tone. As we were packing to leave, they even had housekeeping waiting outside our door, creating an extremely uncomfortable and pressured environment. This wasn’t a misunderstanding — it was deliberate and unnecessary rudeness from someone who clearly should not be in a customer-facing role. It’s unfortunate, because most of the staff were kind. But one person in a position of authority created an atmosphere of hostility that overshadowed the entire stay. Between the lack of housekeeping, the privacy violation, and the dismissive treatment at checkout, I cannot recommend this hotel. Management seriously needs to address how guests are being treated by those representing them.
Stayed 5 nights in Nov 2025

8/10 Good

Anne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is conveniently located, with clean bedrooms and bathrooms. The staff provides parking information, thank you.
Stayed 2 nights in Nov 2025

2/10 Terrible

Ryan

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room was small and old… like a budget studio apartment
Stayed 4 nights in Oct 2025

10/10 Excellent

Glenn

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 1 night in Oct 2025

4/10 Poor

Leinel

Traveled with group
Disliked: Amenities, property conditions & facilities
Unsafe area too much homeless people. At night they poop and pee everywhere. Even experienced getting followed. The hotel is old. Very tight space for bathroom but the bed was alright. The staff was nice at least to help us with technical issues. The full bed room was really tight but the two beds bigger room had a decent space to move around. I wouldn't come back again but it was a decent experience. Wouldn't recommend for safety issues.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is pricey
Stayed 1 night in Oct 2025

8/10 Good

Robert

Stayed 3 nights in Oct 2025

10/10 Excellent

Antionette

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Close to venue
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Stayed 2 nights in Oct 2025

6/10 Okay

Alexis

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Taylor

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was nice! The room was a bit dirty, one of the rooms had something like sugar or salt under the glass part of a table that just wasn’t cleaned up. It seemed like the only thing regularly cleaned was the bed which was nice. The parking is terrible, the place they say they is the wrong address!!! I would choose a better option if i was staying in SF again.
Stayed 1 night in Oct 2025

4/10 Poor

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a stay......

When we checked in the key the desk clerk provided us to a room that was not cleaned. Then we were given another room only to find out that when you sat on the toilet your knees hit the wall in front of you, and you basically had to step around/over the toilet to get into the shower. We complained to desk clerk and were told it is what it is, and I insisted that the hotel needs to clean the dirty room and re-assogn that room to us. Also, when we got the re-assigned room, we discovered there is no drain plug in the bathroom sink, so I had to plug the drain with a few tissues, to prevent my contact lenses from being lost down the drain when I cleaned them daily. The hotel DOES NOT provide tissues in their rooms, so we had to purchase tissues at Walgreens. The hotel DOES NOT provide wash cloths so we had to purchase a shower scrunche so we could lather up in the shower. We came into the room agter our day out only to discover there were NO replacement bath or hand towels. Again, I had to go to the desk clerck to get towels. The bed in the hotel was OK to sleep in. The hotel is located near the Union Square Plaza and that was convienent. Would I stay again at this hotel in the future. NO.....
Stayed 4 nights in Oct 2025

4/10 Poor

Kristen

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Tough week to stay as it was Dreamforce and rooms were expensive but I wouldn't stay again. Very old, stale smelling, nothing luxury about it including the sheets, towels, pillows or comforter. But, did the job if you need something in a pinch.
Stayed 1 night in Oct 2025

6/10 Okay

Douglas, Seven Hills

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Kimberly

Stayed 4 nights in Sep 2025

4/10 Poor

Fred, Dacula

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front desk staff were friendly and helpful. The room was so filthy, we didn’t even use the shower. They were stains on the sheets and unrecognizable things on the nightstand. We stayed one night and left.
Stayed 1 night in Jul 2025

6/10 Okay

Olena

Traveled with family and small children
Liked: Staff & service
Clean room, parking available.
Stayed 3 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Although the location itself made this hotel very convenient, it was noisy at times. Refuge collection at 2am?? The hotel itself needs serious money spending on it to get it up to today’s standards.
Stayed 4 nights in Sep 2025

10/10 Excellent

Darius

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Janet

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old dirty and unsafe
Stayed 1 night in Sep 2025

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