I got it for the location and for a place to spend the night in SF for NYE. It's an old building that's pretty run down. Room was small, but the bed was comfortable. Checkout is early at 11AM, but they gave me an extra half hour to 11:30AM. They also gave me a room on the top 7th floor like I requested. Had a great breakfast the next day at a diner around the corner.
Excellent
Convenience to transportation eating places
They don’t clean you room well everyday. There are bed bugs too
This hotel is in a great location. Very close to public transportation, shops, and restaurants. I thought that the staff was very nice and friendly and helpful.
People talking loud on the street until 2:00 am. No on site parking. Room and bathroom are small.
Nice staff . Good price for what you get
The staff was ok. No air conditioner at the room. Just a fan. Room was very small. Even though the location is pretty good, there was a lot of noise and homeless in the area.
Very old, dirty, bad smell lingered in the rooms. But staff was friendly.
Very clean and everything is great! Thank you so much I will be back✅
The hotel is old. It does seem to have been upgraded and as such the room is nice but no better than any other room. But there is virtually no lobby, no bell service, no luggage cart, tiny elevator, no services available from the front desk. No AC or heat unit in the room, just a standing fan. Not even the customary box of kleenex in the bathroom. Only one washcloth for 2 people and rough towels. The coffee in the lobby ran out in the morning and no one restocked the cream and sugar. Parking is at a garage 2 blocks up the street which is supposed to be $30/night for guests. We were charged $35/night. Then since we couldn't check our bags after checkout while we attended a game, we took our luggage to the car at the garage only to find that the windows were open and the doors were unlocked. We had to "request" that they lock our car and keep the keys in their office. The location across from the Curran theater is good and Uber picks up 2 doors away. But for the rate, I've had more comfort at a Travelodge for less money. I wont stay there again.
It was very clean and quiet. Nice staff. They were very helpful with directions and suggestions.
Paid for the room with a queen bed, got a full bed instead. Very noisy outside. Old windows even closed doesn’t exclude the noise from the street and San Francisco is the city which never sleeps so all night you hear a lot of noise outside from people, cars, garbage trucks. Location is great everything is in walking distance, a lot of food options.
Close to J P Morgan Conference and related activities.
Located in Union Square, Union Square Plaza Hotel is within 2 miles (3 km) of popular attractions such as Oracle Park and Pier 39. This 72-room hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and a 24-hour front desk.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Portable fans, phones, and ironing boards are also standard. Housekeeping is available on request.
At Union Square Plaza Hotel, guests have access to free WiFi in public areas. The 24-hour front desk has staff standing by to help with luggage storage and concierge services.
I got it for the location and for a place to spend the night in SF for NYE. It's an old building that's pretty run down. Room was small, but the bed was comfortable. Checkout is early at 11AM, but they gave me an extra half hour to 11:30AM. They also gave me a room on the top 7th floor like I requested. Had a great breakfast the next day at a diner around the corner.
Excellent
Convenience to transportation eating places
Hi kevin,Thank you for your wonderful ratings and positive comments regarding our location. We're glad that you found it all apt for your stay. We hope to get another chance to host you!Best Regards,Union Square Plaza HotelCustomer Care Team
They don’t clean you room well everyday. There are bed bugs too
stop posting false reviews there is no bed bug only bed bug is you. Due to covid restriction rooms are not cleaned you should read the fine print only if you knew how to read. We have a zero-tolerance for people like you posting false reviews
This hotel is in a great location. Very close to public transportation, shops, and restaurants. I thought that the staff was very nice and friendly and helpful.
Dear Guest, Thank you for your compliments on our staff and high standards of service and hospitality. It is so rewarding to learn of your five-star experience at our hotel! On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area! Best Regards, Union Square Plaza Hotel Customer Care Team
People talking loud on the street until 2:00 am. No on site parking. Room and bathroom are small.
Dear Guest, Thank you for taking the time to write this review and share your experience. We are dedicated to ensuring that you receive the highest level of service and your feedback will help us to correct and improve our accommodations, services, and amenities to better achieve this determined goal. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience! We will leave no stone unturned to cater successfully to your future travel needs. Best Regards, Union Square Plaza Hotel Customer Care Team
Nice staff . Good price for what you get
Dear Guest, We are thrilled to hear you took a chance at our property and loved it! We will definitely be sharing this positive feedback with our staff. Looking forward to welcoming you back in the future with us for another exciting stay! Best Regards, Union Square Plaza Hotel Customer Care Team
Dear guest, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards, Customer Care Team
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future. Best Regards, Customer Care Team
Hi Enrico,Thank you so much for the gracious and concise review. It was a pleasure having you as a guest and we hope to have you the next time you're back in town! Take care!Best Regards,Union Square Plaza HotelCustomer Care Team