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Villa Florence San Francisco on Union Square

4.0 out of 5.0

Recent guest reviews

Overall, the hotel is great, however I was taken by surprise when charged around $30 for a "resort fee". I understand that many hotels charge these extra fees now, this should be taken into account as TOTAL cost and not just what Orbitz charges. The staff was excellent, I give them a 5+

They are remodeling the lobby and restaurant so there was no place to eat in the hotel.i would have liked stronger water pressure in the shower. Overall good experience and I would definitely stay there again. Love the location.

Very convenient location in the heart of Union Square. Walking distance to Nob Hill, Chinatown, BART station, cable car station and all the nightlife you can think of. Pick a courtyard facing room for a peaceful night rest, otherwise you'll experience the energy from the street in your room all night. I had the opportunity to experience both a courtyard facing room and a street facing room.

For a first overnight visit to the downtown area this is an excellent location from which to find your bearings and if you don't intend to spend much time in your room it is an otherwise acceptable option. But be warned some rooms are so small there is no space for even a desk. Also, everything is extra so if you need parking, wifi, water or anything else, bring your own. Also, don't fail to notice the daily resort fee - I think it was $38 - which makes it a bit less of a good deal than it otherwise seems to be

Old , thin walls, backed up shower. Would never stay there again.

The room was small, but cozy, comfortable, and clean. The lobby bar was under construction. Air-conditioning wall unit is a little loud. However, the location was perfect for me, as I was in town for a conference at Moscone West.

Nice hotel but the room kinda small and bathroom also. But still nice

Nice stay. We were given a nice quiet room. Very close to Union Square and trolley goes right by the front door. Excellent bakery/cafe next door with very friendly staff.

The photos the Villa Florence show online and reality are 2 different things. Unfortunately, that is a bad thing. The rooms and bathroom were overwhelmingly small. The air conditioner continued to not work properly throughout my stay. Everything looks great online but the hotel could use some upgrading. The painting on the walls are chipped. I felt I was in New York crammed apartment instead of a upscale San Francisco hotel. Also, the hotel and rooms smelt bad too.

This hotel was a poor experience, from beginning to end. Pros: Someone has tried to make an old building into a nice hotel. Cons: 1. There is no parking lot, and the valet parking service is almost unavailable. There is a small parking spot in front of the hotel which was fully occupied for our entire stay. You cannot double park without blocking the cable car tracks. We waited 40 minutes for someone to leave, so we could stop our car in front of the hotel. 2. When we left, it took them 45 minutes to retrieve the car. 3. Good luck figuring out the heating/air conditioning unit in the room. 4. We asked for a couple extra towels, which took them an hour and a half to deliver. 5. We ordered room service breakfast by leaving the order form on the doorknob outside the room. A hotel employee picked up the form at night, but no breakfast ever arrived. 6. A circuit breaker tripped somewhere (or someone flipped the switch down the hall), turning off our bathroom lights and other lights in the room. 7. The hotel, including the valet parking, appears understaffed. Thing don't get done promptly, or at all. This is a 3-star hotel at best. If they're having a bad day, you may be better off at Motel 6.

Dolce La Vida, sweet italian life in muddle of San Francisco. Convenient, clean, friendly staff. Love the restaurant and coffee shop onsite.

Lack of driveway is somewhat of a problem, but great service makes up for it. The rooms are very clean and comfortable--great value. Close to shopping and dining at the heart of SF.

Had a great stay. Rooms were just like in the pictures online and had bathtubs. Very nice Boutique setup, it's been a while since I've stayed in a room with an actual mini-bar/fridge. Decor all fit into the style and was tasteful if not a little flamboyant. Staff were all extremely friendly welcoming and helpful.

We stayed there 5 days the last week of August 2016 and couldn't have asked for a better hotel. We booked a package deal through Orbitz and selected this one based on reviews/price. Don't hesitate to stay here! All the staff from house keeping to the dozen or more we encountered working the desk and door always greeted us with a smile and great attitude. The room was a little smaller than the usual modern size, (like every other hotel in the area), but was spotless, well laid out, well furnished with a comfortable bed. We where offered a choice of a street view or a quieter room to the side or rear but chose the street view. They did warn us that the street side would be somewhat nosier however being able to set the AC fan to continuous to sleep drowned out everything. During the day we kept the window open to enjoy the Cable cars passing every few minutes and all the activity However it was nice to be informed and have a choice. The Cable car stops on the corner, the Streetcars, buses, the Bart train to the airport are about three little city blocks south, plus several local restaurants, (Dinners, fast food, better food and better price), and several car rentals companys are all just one block behind the hotel on Mason Street. Being from Louisiana we where not impressed with the seafood at the pricey eaterys in the Fisherman's Warf area. We found the In and Out Burger or the I-hop across the street from the piers to be the most reliable and reasonable choice even though it w

All great staff and service first class , excelent location

Awesome very friendly and helpful staff! Location is amazing very close to union square, Bart, and starbucks

Hotel room & especially the bathroom is tiny!! Room was not as clean. Valet was awful as it took forever to get our car. We were greeted w/a front desk employee who was having a bad day which led me to get upset. Not worth over $300 per night that I had paid for the room...the room was a motel or a Inn level.

Staff was very friendly and welcoming. Room was clean and comfy...bathroom was a little small though. Overall good place to stay

This hotel is located in Union square which is close to all the shops and it is in the heart of downtown SF, that the only positive thing about this hotel. This facility is OLD, run down, dirty, rooms are not clean, my shower was clogged up and water would not drain. The bathtub was disgusting, I could see the the shaved hair of last guest in the bathtub which was not cleaned. The AC unit is very loud, and mixed with the noise from the street make falling sleep impossible.

Very nice! Great location and staff was very welcoming and accommodating.

225 Powell St San Francisco CA

Hotel highlights

  • Walking distance to Westfield San Francisco Centre and San Francisco Museum of Modern Art
  • Fitness center
  • 24-hour business center
  • WiFi in rooms and public areas (fees apply)

Located in Downtown San Francisco, Villa Florence San Francisco on Union Square is within a 5-minute walk of Westfield San Francisco Centre and within 15 minutes of other popular attractions like San Francisco Museum of Modern Art. Each of the 189 rooms at this 4-star hotel includes a refrigerator, a minibar, and a coffee maker. Located in central San Francisco, the hotel is also near Lombard Street and Pier 39.


Rooms

All 189 recently renovated rooms provide refrigerators, minibars, and coffee makers. Guests can expect WiFi and 55.00-inch LED TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Free local calls, safes, and ironing boards are other standard amenities.


Property features

Renovated in 2015, Villa Florence San Francisco on Union Square offers a fitness center, WiFi in public areas, and 3 meeting rooms. Valet parking is offered for USD 67.26 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include conference space, a 24-hour business center, and a computer station.

Room options

Deluxe Double Room, 2 Double Beds

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Junior Suite, 1 King Bed with Sofa bed

Full 1 | King 1 | Sleeps 4

Executive Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Villa Florence San Francisco on Union Square

Everyone (25) Couples (44) Business (21) Family (17) Friends (15) Other (10)
4

great location

Everyone

Overall, the hotel is great, however I was taken by surprise when charged around $30 for a "resort fee". I understand that many hotels charge these extra fees now, this should be taken into account as TOTAL cost and not just what Orbitz charges. The staff was excellent, I give them a 5+

By , from Eugene, OR on Jul 10, 2017

4
Everyone

They are remodeling the lobby and restaurant so there was no place to eat in the hotel.i would have liked stronger water pressure in the shower. Overall good experience and I would definitely stay there again. Love the location.

By on Jun 30, 2017

4

weekend at the villa florence

Couples

Very convenient location in the heart of Union Square. Walking distance to Nob Hill, Chinatown, BART station, cable car station and all the nightlife you can think of. Pick a courtyard facing room for a peaceful night rest, otherwise you'll experience the energy from the street in your room all night. I had the opportunity to experience both a courtyard facing room and a street facing room.

By , from Seattle on May 30, 2017

3

excellent location, nice staff, microscopic room

Everyone

For a first overnight visit to the downtown area this is an excellent location from which to find your bearings and if you don't intend to spend much time in your room it is an otherwise acceptable option. But be warned some rooms are so small there is no space for even a desk. Also, everything is extra so if you need parking, wifi, water or anything else, bring your own. Also, don't fail to notice the daily resort fee - I think it was $38 - which makes it a bit less of a good deal than it otherwise seems to be

By on May 24, 2017

2
Everyone

Old , thin walls, backed up shower. Would never stay there again.

By on May 18, 2017

4
BusinessTravelers

The room was small, but cozy, comfortable, and clean. The lobby bar was under construction. Air-conditioning wall unit is a little loud. However, the location was perfect for me, as I was in town for a conference at Moscone West.

By on May 4, 2017

4
Everyone

Nice hotel but the room kinda small and bathroom also. But still nice

By on Mar 31, 2017

4

nice hotel right near union square.

Everyone

Nice stay. We were given a nice quiet room. Very close to Union Square and trolley goes right by the front door. Excellent bakery/cafe next door with very friendly staff.

By , from upstate New York on Mar 13, 2017

Review comment responded on Mar 27, 2017

Thank you for taking the time to share your thoughts about your stay. We are very pleased that you had a great stay. We do hope that you keep us in mind next time you are in town.

2

deceived hotel

Everyone

The photos the Villa Florence show online and reality are 2 different things. Unfortunately, that is a bad thing. The rooms and bathroom were overwhelmingly small. The air conditioner continued to not work properly throughout my stay. Everything looks great online but the hotel could use some upgrading. The painting on the walls are chipped. I felt I was in New York crammed apartment instead of a upscale San Francisco hotel. Also, the hotel and rooms smelt bad too.

By , from Los Angeles on Feb 9, 2017

2

comedy of errors

Everyone

This hotel was a poor experience, from beginning to end. Pros: Someone has tried to make an old building into a nice hotel. Cons: 1. There is no parking lot, and the valet parking service is almost unavailable. There is a small parking spot in front of the hotel which was fully occupied for our entire stay. You cannot double park without blocking the cable car tracks. We waited 40 minutes for someone to leave, so we could stop our car in front of the hotel. 2. When we left, it took them 45 minutes to retrieve the car. 3. Good luck figuring out the heating/air conditioning unit in the room. 4. We asked for a couple extra towels, which took them an hour and a half to deliver. 5. We ordered room service breakfast by leaving the order form on the doorknob outside the room. A hotel employee picked up the form at night, but no breakfast ever arrived. 6. A circuit breaker tripped somewhere (or someone flipped the switch down the hall), turning off our bathroom lights and other lights in the room. 7. The hotel, including the valet parking, appears understaffed. Thing don't get done promptly, or at all. This is a 3-star hotel at best. If they're having a bad day, you may be better off at Motel 6.

By , from NY on Dec 19, 2016