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Comfort Inn by the Bay

2.5 out of 5.0

Recent guest reviews

Nice hotel; pleasant, helpful staff. -Will recommend to others.

Thin walls! Good location. Breakfast was good. I have to keep writing to submit this. I’m not sure why

Nice hotel walking distance to fisherman’s wharf , great staff very helpful, good breakfast.The hotel is not far from Golden Gate Bridge .

No fridge or microwave. Cold air blowing in hallway.

Our room was clean and comfortable. There were some signs of wear but we spent very little time in the room. It was within walking distance to the pier as well as the crooked part of Lombard Street.

It is an OK hotel, close to Fisherman's Wharf and within short distance of most other attractions you would want to visit while in San Francisco. It is clean, safe and quiet. They provide a free breakfast which is bellow average, but since it is free, you can't complain about it. It still saves you a buck if you are on a budget. One thing I would complain is that I paid extra money for a room with a view and got a view of a building next to the hotel. Not sure if it is hotel fault or Orbitz fault, but "city view" really means you are gonna get a view of an apartment building blocking your view. Lombard street side of the hotel has a "golden gate bridge" views and it is probably worth paying for, but "city view" is a rip-off. Be warned, double check with a hotel this aspect if view is important to you. Other than that, I had no complaints. Everything was very basic, nothing fancy, but it was exactly what I expected for the money I paid.

Great location in walking distance to the Marina boardwalk. Very helpful and attentive staff at this hotel.

Good location,within walking distance of the piers. And close Lombard famous street. Easy to catch a bus or taxi.

Nice hotel close to Fisherman's Warf. Hotel is clean, we stayed in a small no view room which was fine for our needs. Free breakfast included, was ok and about what we expected.

Location is very close to major travel locations like Fisherman's Warf, Ghirardelli Square, and Lombard Street. Short drive to the Golden Gate Bridge. "City View" not so much. We were on the 10th floor and still the major view came from the tall apartment building 20 feet away. Room is clean, but the bed was a standard spring mattress. Not so comfortable, especially after the 5th night. Breakfast was actually good, lots of food choices and waffles every morning!

First off the hotel we booked and paid over 600$ for was supposed to have a view of the Golden Gate Bridge. We revived a view of the other hotel and three windows that can view right into our room. The AC did not work. The room did not come with a shower curtain. I hated it. I asked if we can get another room around level 8-11 but didn't offer it to us. I wish we would have canceled but that would have been a waste of money. I just k is that if I visit SF again stay away from comfort inn.

Pleasant stay. Excellent location. No complaints. I would recommend staying here.

We were forced to cut our vacation short due to death in the family and the staff was awesome in allowing us to move our reservation forward and experience SF. View was good and hotel is within walking distance of a number of SF highlights - Russian Hill, Curviest Street, Fisherman's Wharf to name just a few. Check-in staff might be trained a bit on cross-selling as I asked about a higher floor room and was told that the 6th was as high as our package allowed - even though I would have been willing to pay extra for the view. Beds were a little on the old side and could use some updating but overall the room was clean and very nice. Would definitely stay here again if we come back to SF.

Parking expensive no gym breakfast so so although the rates are way up for this hotel

Hotel is close enough to Fisherman's Wharf at a fraction of the cost! Locating hotel if driving own vehicle was VERY easy! Hotel located on other side of the "crookiest street". Garage a little snug if you have a BIG SUV!

The staff was so helpful and friendly, Sharon at the front desk was great. Thank you

We were not told prior to check in that there was a $26.00 a night parking fee.

When we spend time in The City we always spend the night at the Comfort Inn By the Bay. It is a great location and a great value for the money. Within walking distance to many sites and easy access to public transportation.

I enjoyed my short stay at this hotel. The room and amenities were fine. Breakfast was very good and I noticed the staff was always on task keeping items clean and stocked.

2775 Van Ness Ave San Francisco CA

Hotel highlights

  • Walking distance to Van Ness Avenue and Ghirardelli Square
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Concierge services

Located in Marina District, Comfort Inn by the Bay is adjacent to Van Ness Avenue and within a 10-minute walk of other popular attractions like Fort Mason. This 138-room hotel welcomes guests with in-room amenities like iPod docks, coffee makers, and LCD TVs.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

Guests can expect to find free WiFi and 32-inch an LCD TV with digital channels. Pillowtop beds sport premium bedding and pillow menus, and the bathroom offers a hydromassage showerhead, a hair dryer, and designer toiletries. Other standard amenities include an iPod dock, a coffee maker, and free weekday newspapers.


Property features

Renovated in 2016, Comfort Inn by the Bay offers free WiFi in public areas, coffee in a common area, and a computer station. If you drive, self parking is USD 30.00 per night, or you can take advantage of the airport shuttle (available 24 hours) for USD 17.00 per person one way. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Traditional Room, 1 King Bed, Bay View

King 1 | Sleeps 2

Traditional Room, 2 Single Beds, No View

Twin 2 | Sleeps 2

Traditional Room, 2 Queen Beds, Bay View

Queen 2 | Sleeps 4

Traditional Room, 2 Queen Beds, Partial View

Queen 2 | Sleeps 4

Guest reviews for Comfort Inn by the Bay

Everyone (16) Couples (33) Business (5) Family (20) Friends (10) Other (5)
5
Friends Business Business Travelers

Nice hotel; pleasant, helpful staff. -Will recommend to others.

By on Feb 28, 2019

5
Everyone

Thin walls! Good location. Breakfast was good. I have to keep writing to submit this. I’m not sure why

By on Aug 6, 2018

Review comment responded on Aug 24, 2018

Thanks for staying with us. We appreciate your feedback!

5

very clean great staff .

Everyone

Nice hotel walking distance to fisherman’s wharf , great staff very helpful, good breakfast.The hotel is not far from Golden Gate Bridge .

By on May 19, 2018

Review comment responded on Jun 26, 2018

HOPE TO SEE YOU ALL AGAIN, THANK YOU!

2
Everyone

No fridge or microwave. Cold air blowing in hallway.

By on Mar 18, 2018

4
Everyone

Our room was clean and comfortable. There were some signs of wear but we spent very little time in the room. It was within walking distance to the pier as well as the crooked part of Lombard Street.

By on Mar 16, 2018

Review comment responded on May 10, 2018

Thanks for staying with us. We appreciate your feedback!

4

decent hotel, close to fisherman's wharf

Everyone

It is an OK hotel, close to Fisherman's Wharf and within short distance of most other attractions you would want to visit while in San Francisco. It is clean, safe and quiet. They provide a free breakfast which is bellow average, but since it is free, you can't complain about it. It still saves you a buck if you are on a budget. One thing I would complain is that I paid extra money for a room with a view and got a view of a building next to the hotel. Not sure if it is hotel fault or Orbitz fault, but "city view" really means you are gonna get a view of an apartment building blocking your view. Lombard street side of the hotel has a "golden gate bridge" views and it is probably worth paying for, but "city view" is a rip-off. Be warned, double check with a hotel this aspect if view is important to you. Other than that, I had no complaints. Everything was very basic, nothing fancy, but it was exactly what I expected for the money I paid.

By , from Washington, DC on Feb 9, 2018

4
Everyone

Great location in walking distance to the Marina boardwalk. Very helpful and attentive staff at this hotel.

By on Nov 27, 2017

4

good location

Everyone

Good location,within walking distance of the piers. And close Lombard famous street. Easy to catch a bus or taxi.

By , from Cornwall New york on May 21, 2017

Review comment responded on May 31, 2017

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Maria Aguilar Front Office Manager Comfort Inn By The Bay

4

nice hotel very close to fisherman's warf

Everyone

Nice hotel close to Fisherman's Warf. Hotel is clean, we stayed in a small no view room which was fine for our needs. Free breakfast included, was ok and about what we expected.

By , from Upstate, New York on May 17, 2017

Review comment responded on May 23, 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Maria Aguilar Front Office Manager Comfort Inn By The Bay

4

decent hotel for the price and location

Everyone

Location is very close to major travel locations like Fisherman's Warf, Ghirardelli Square, and Lombard Street. Short drive to the Golden Gate Bridge. "City View" not so much. We were on the 10th floor and still the major view came from the tall apartment building 20 feet away. Room is clean, but the bed was a standard spring mattress. Not so comfortable, especially after the 5th night. Breakfast was actually good, lots of food choices and waffles every morning!

By on Nov 6, 2016