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Comfort Inn by the Bay

2.5 star property
Hotel with free breakfast, a short walk to Lombard Street

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Traditional Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe
Traditional Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe
Traditional Room, 2 Queen Beds, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
2775 Van Ness Ave, San Francisco, CA, 94109
  • Lombard Street
    ‪7 min walk‬
  • Ghirardelli Square
    ‪8 min walk‬
  • Pier 39
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪30 min drive‬

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Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 329 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Non Smoking, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Non Smoking, Bay View

  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, No View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed, No View

  • 270 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed, City View

  • 270 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 2 Queen Beds, Lower Partial View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Lower Partial View

  • 300 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Partial View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Partial View

  • 300 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds, Bay View

  • 300 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Twin Beds, No View

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Twin Beds, No View

  • 270 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, 1 King Bed, Bay View

Traditional Room, 1 King Bed, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Bay View

  • 300 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Twin Beds, Accessible, Non Smoking

  • 270 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

San Francisco

Located in Marina District within a short walk of Lombard Street, Comfort Inn by the Bay is within a mile (2 km) of other popular sights such as Pier 39. The 138 rooms at this hotel include coffee makers and LCD TVs and guests can enjoy free breakfast.

What's nearby

  • Union Street - 6 min walk - 0.3 miles
  • Lombard Street - 7 min walk - 0.4 miles
  • Ghirardelli Square - 8 min walk - 0.5 miles
  • Pier 39 - 3 min drive - 1.4 miles
  • Moscone Convention Center - 5 min drive - 3.0 miles

Getting around

  • San Francisco Station - 6 min drive
  • Hyde St & Lombard St Stop - 6 min walk
  • San Francisco Intl. Airport (SFO) - 36 min drive

Restaurants

  • ‪Saint Frank - ‬7 min walk
  • ‪Philz Coffee - ‬8 min walk
  • ‪Black Horse London Pub - ‬4 min walk
  • ‪Roam Artisan Burgers - ‬9 min walk
  • ‪First Cup - ‬2 min walk

About this property

Comfort Inn by the Bay

Hotel with free breakfast, a short walk to Lombard Street
Renovated in 2016, Comfort Inn by the Bay offers free WiFi in public areas, coffee in a common area, and a computer station. Self parking is offered for USD 35.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include express check-in, express check-out, and a TV in a common area.
32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other amenities include coffee makers, free local calls, and safes. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Filipino, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (USD 35 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 11 floors
  • Renovated entire property - January 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids, 17 years old and younger stay free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for USD 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: USD 35.00 per night (in/out privileges)
  • In-room safe fee: USD 1.75 per day
  • Rollaway bed fee: USD 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Comfort Inn Bay
Comfort Inn Bay Hotel
Comfort Inn Bay Hotel San Francisco
Comfort Inn Bay San Francisco
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
San Francisco Comfort Inn
Comfort Inn by the Bay Hotel
Comfort Inn by the Bay San Francisco
Comfort Inn by the Bay Hotel San Francisco

Frequently asked questions

Is a free cancellation option available at Comfort Inn by the Bay?

Comfort Inn by the Bay provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Inn by the Bay?

As of May 16, 2025, prices found for a 1-night stay for 2 adults at Comfort Inn by the Bay on May 26, 2025 start from $112.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Comfort Inn by the Bay?

This hotel is situated in Marina District, just steps from Van Ness Avenue, and within a 10-minute walk of Lombard Street and Ghirardelli Square. You'll also find Alcatraz Island and Pier 39 within a short drive.

Is there parking available at Comfort Inn by the Bay?

Yes, secured parking is offered for USD 35.00 per night with in/out privileges.

Does Comfort Inn by the Bay include a casino at the property?

No, Comfort Inn by the Bay doesn't have a casino.

Will I find an indoor pool at Comfort Inn by the Bay?

No, there is no indoor pool at this hotel.

Is Comfort Inn by the Bay good for couples?

Couples will appreciate amenities at this hotel, including a pillowtop mattress and a hydromassage showerhead in each guestroom with some featuring bay views.

Does Comfort Inn by the Bay have a hot tub?

No, there isn't a spa tub at this hotel.

Does Comfort Inn by the Bay feature a restaurant that includes a breakfast menu?

Comfort Inn by the Bay offers free on-the-go breakfast each morning though there is no restaurant.

Does Comfort Inn by the Bay allow pets to stay for free?

No, pets aren't allowed at Comfort Inn by the Bay though service animals are welcome.

Are there connecting rooms at Comfort Inn by the Bay?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Comfort Inn by the Bay?

The closest major airport to Comfort Inn by the Bay is San Francisco Intl. Airport (SFO), which is 15.6 mi away (36 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 20.9 mi away (46-minute drive).

Can I book a room with a balcony at Comfort Inn by the Bay?

No, there aren't any guestrooms with balconies at Comfort Inn by the Bay.

Comfort Inn by the Bay Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 451 out of 1011 reviews
Rating 8 - Good. 307 out of 1011 reviews
Rating 6 - Okay. 159 out of 1011 reviews
Rating 4 - Poor. 50 out of 1011 reviews
Rating 2 - Terrible. 44 out of 1011 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yaryev

Stayed 1 night in Jan 2025

10/10 Excellent

Vincent

Stayed 7 nights in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

mania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, clean and conveniently located. Close to the city center, yet away from the crowd. Johnathan, the kind and professional receptionist was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Randall Richard, Palm Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Bruce

Liked: Cleanliness
Stayed 2 nights in Jan 2025

2/10 Terrible

Rosa

Traveled with family
Disliked: Cleanliness, amenities
Room was dirty upon arrival (trash, dirty bathroom) full of mold that you can’t even sleep or be in the room because of the smell, next to the elevator which was very annoying to hear all night the noise of the elevator and the people in and out.
Stayed 4 nights in Dec 2024

2/10 Terrible

Johnnie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia is not good to do business with as they refer you back to property for resolving differences. The property says their hands are tied because of Expedia and followed with an email that my issue is with Expedia. Expedia then tells me to get signed info from the hotel and they will review my refund request. Very unhappy customer, advice all to look elsewhere for their lodging needs.
Stayed 3 nights in Feb 2025

10/10 Excellent

adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing for our stay ! Breakfast wonderful and staff great especially Johnathon. Would recommend
Stayed 3 nights in Feb 2025

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, accommodating and helpful. Room was as expected and stay was enjoyable
Stayed 2 nights in Feb 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service
Such a good view on the 10th floor. Staff was fine no complaints
Stayed 2 nights in Jan 2025

10/10 Excellent

Ssu-Yu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is really nice. Clean and safe. And parking is easy too. We lost our key card, and the staff was so nice to help us without charging more. The breakfast is good and there are lots of dining option nearby.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sergio H

Stayed 1 night in Jan 2025

8/10 Good

Suzette

Traveled with group
Liked: Cleanliness
Great hotel for sightseeing, excellent transport links
Stayed 6 nights in Jan 2025

4/10 Poor

nimrat

Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn’t go again
Stayed 2 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
No, cements
Stayed 2 nights in Feb 2025

8/10 Good

George

Traveled with family
Stayed 3 nights in Jan 2025

8/10 Good

Tanmaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

8/10 Good

Banita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

ashley

Stayed 1 night in Jan 2025

10/10 Excellent

Kathrina

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Ada

Traveled with family
Excelent. Breakfast very good. Parking área kind of tight.
Stayed 2 nights in Jan 2025

10/10 Excellent

Krishna, Woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
It was good!
Stayed 6 nights in Jan 2025

10/10 Excellent

Judith, EDMONTON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable with a decent price
Stayed 1 night in Jan 2025

4/10 Poor

Karina

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff was unprofessional made me pay for two nights when I only stayed one and didn’t give me a refund because of “policy” even though it was their mistake.Also there where stains in our bed and front desk said there were no housekeeping for one nighters.
Stayed 1 night in Jan 2025

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