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Comfort Inn by the Bay

2.5 out of 5.0

Recent guest reviews

Great location in walking distance to the Marina boardwalk. Very helpful and attentive staff at this hotel.

Good location,within walking distance of the piers. And close Lombard famous street. Easy to catch a bus or taxi.

Nice hotel close to Fisherman's Warf. Hotel is clean, we stayed in a small no view room which was fine for our needs. Free breakfast included, was ok and about what we expected.

Location is very close to major travel locations like Fisherman's Warf, Ghirardelli Square, and Lombard Street. Short drive to the Golden Gate Bridge. "City View" not so much. We were on the 10th floor and still the major view came from the tall apartment building 20 feet away. Room is clean, but the bed was a standard spring mattress. Not so comfortable, especially after the 5th night. Breakfast was actually good, lots of food choices and waffles every morning!

First off the hotel we booked and paid over 600$ for was supposed to have a view of the Golden Gate Bridge. We revived a view of the other hotel and three windows that can view right into our room. The AC did not work. The room did not come with a shower curtain. I hated it. I asked if we can get another room around level 8-11 but didn't offer it to us. I wish we would have canceled but that would have been a waste of money. I just k is that if I visit SF again stay away from comfort inn.

Pleasant stay. Excellent location. No complaints. I would recommend staying here.

We were forced to cut our vacation short due to death in the family and the staff was awesome in allowing us to move our reservation forward and experience SF. View was good and hotel is within walking distance of a number of SF highlights - Russian Hill, Curviest Street, Fisherman's Wharf to name just a few. Check-in staff might be trained a bit on cross-selling as I asked about a higher floor room and was told that the 6th was as high as our package allowed - even though I would have been willing to pay extra for the view. Beds were a little on the old side and could use some updating but overall the room was clean and very nice. Would definitely stay here again if we come back to SF.

Parking expensive no gym breakfast so so although the rates are way up for this hotel

Hotel is close enough to Fisherman's Wharf at a fraction of the cost! Locating hotel if driving own vehicle was VERY easy! Hotel located on other side of the "crookiest street". Garage a little snug if you have a BIG SUV!

The staff was so helpful and friendly, Sharon at the front desk was great. Thank you

We were not told prior to check in that there was a $26.00 a night parking fee.

When we spend time in The City we always spend the night at the Comfort Inn By the Bay. It is a great location and a great value for the money. Within walking distance to many sites and easy access to public transportation.

I enjoyed my short stay at this hotel. The room and amenities were fine. Breakfast was very good and I noticed the staff was always on task keeping items clean and stocked.

Great staff, very accommodating! Friendly, courteous, and professional staff. They helped us get cabs, and suggested some local restaurants that were just what we were looking for. The hotel has a breakfast that goes with the room, eggs, waffles, cereal, potatoes, ham or sausage, all types of breads, coffee, juices, yogurts, fresh fruits, just a complete breakfast! Room was clean and roomy! Great price too! We will definitely stay again.

Family of 4 trip. Room was cramped and bathroom and vanity area very small. Stain on comforter. View was nice from top level. Breakfast was good. Distance from Wharf farther than other hotels. This on the very west side by the Fort and close to marina. Ok for us we don't mind the walk and there is a place to work out by the marina with rings, bars, step ups. Not much to eat close by. Overall good place.

Clean, perfectly adequate hotel. Parking $26 per night in cramped garage. Adequate breakfast. No room service and no delivery from restaurants. Staff very friendly and helpful. Room was comfortable, clean and well equipped.

hello, we really enjoy being on this hotel, great location, the personnel was very helpful, the breakfast it is really complete and good

Stayed 3 nights. Very good accommodation. No significant complaints. Very clean. Good breakfast with lots of choices Minor issues: - no view from our room - inadequate elevator service, particularly at busy times (and you can't use the stairs, because it would set off the fire alarm) - staff starts clearing breakfast shortly before the 9:30 end time (so don't come at 9:25 and expect to find all of the choices available)

We walked to Fisherman's Warf the first night. The second day we walked to Union square and shopped till we dropped! We found our way to China town and finally had a fantastic Italian dinner in North Beach. The. Hotel was very centrally located. The breakfast was pretty good too. Love the waffles!

2775 Van Ness Ave San Francisco CA

Hotel highlights

  • Walking distance to Lombard Street and Ghirardelli Square
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • 24-hour business center

Located in Cow Hollow, Comfort Inn by the Bay is a leisurely stroll from popular sights such as Lombard Street and Ghirardelli Square. This 138-room hotel has free breakfast along with conveniences like free in-room WiFi and a 24-hour business center. Pier 39 and Palace of Fine Arts are also near this San Francisco hotel.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM.


Rooms

All 138 recently renovated rooms feature iPod docks, coffee makers, and free weekday newspapers. 32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other amenities include free local calls, safes, and ironing boards.


Property features

Comfort Inn by the Bay features free WiFi in public areas, a 24-hour business center, and coffee in a common area. If you drive, self parking is USD 30.00 per night, or you can take advantage of the airport shuttle (available 24 hours) for USD 17.00 per person one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Traditional Room, 1 King Bed, Bay View

King 1 | Sleeps 2

Traditional Room, 1 Queen Bed, No View

Queen 1 | Sleeps 2

Traditional Room, 1 Queen Bed, City View

Queen 1 | Sleeps 2

Traditional Room, 2 Queen Beds, Lower Partial View

Queen 2 | Sleeps 4

Guest reviews for Comfort Inn by the Bay

Everyone (11) Couples (33) Business (5) Family (20) Friends (10) Other (5)
4
Everyone

Great location in walking distance to the Marina boardwalk. Very helpful and attentive staff at this hotel.

By on Nov 27, 2017

4

good location

Everyone

Good location,within walking distance of the piers. And close Lombard famous street. Easy to catch a bus or taxi.

By , from Cornwall New york on May 21, 2017

Review comment responded on May 31, 2017

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Maria Aguilar Front Office Manager Comfort Inn By The Bay

4

nice hotel very close to fisherman's warf

Everyone

Nice hotel close to Fisherman's Warf. Hotel is clean, we stayed in a small no view room which was fine for our needs. Free breakfast included, was ok and about what we expected.

By , from Upstate, New York on May 17, 2017

Review comment responded on May 23, 2017

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Maria Aguilar Front Office Manager Comfort Inn By The Bay

4

decent hotel for the price and location

Everyone

Location is very close to major travel locations like Fisherman's Warf, Ghirardelli Square, and Lombard Street. Short drive to the Golden Gate Bridge. "City View" not so much. We were on the 10th floor and still the major view came from the tall apartment building 20 feet away. Room is clean, but the bed was a standard spring mattress. Not so comfortable, especially after the 5th night. Breakfast was actually good, lots of food choices and waffles every morning!

By on Nov 6, 2016

2

not the best stay. ruined my stay in sf

Everyone

First off the hotel we booked and paid over 600$ for was supposed to have a view of the Golden Gate Bridge. We revived a view of the other hotel and three windows that can view right into our room. The AC did not work. The room did not come with a shower curtain. I hated it. I asked if we can get another room around level 8-11 but didn't offer it to us. I wish we would have canceled but that would have been a waste of money. I just k is that if I visit SF again stay away from comfort inn.

By on Oct 27, 2016

4
Everyone

By , from Oregon on Oct 8, 2016

4
Everyone

Pleasant stay. Excellent location. No complaints. I would recommend staying here.

By on Sep 17, 2016

5

great location & value for the money

Everyone

We were forced to cut our vacation short due to death in the family and the staff was awesome in allowing us to move our reservation forward and experience SF. View was good and hotel is within walking distance of a number of SF highlights - Russian Hill, Curviest Street, Fisherman's Wharf to name just a few. Check-in staff might be trained a bit on cross-selling as I asked about a higher floor room and was told that the 6th was as high as our package allowed - even though I would have been willing to pay extra for the view. Beds were a little on the old side and could use some updating but overall the room was clean and very nice. Would definitely stay here again if we come back to SF.

By , from Iowa on Sep 16, 2016

3

parking expensive

Everyone

Parking expensive no gym breakfast so so although the rates are way up for this hotel

By on Jul 15, 2016

4

location great!

Everyone

Hotel is close enough to Fisherman's Wharf at a fraction of the cost! Locating hotel if driving own vehicle was VERY easy! Hotel located on other side of the "crookiest street". Garage a little snug if you have a BIG SUV!

By on May 6, 2016