The Marker San Francisco, a Joie de Vivre Hotel
4.0 out of 5.0
4.2
out of 5
"Good!"
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Recent guest reviews
Good experience overall, just didn't like the amenities fee of 25 dollars a day. They charged you regardless , whether you used the gym or the other perks, The WiFi was not free. Great staff, very friendly and helpful.
Friendly staff, nice room, no hot water. Good location, though the neighborhood is a bit seedy.
The staff was friendly and communicative, although our request to get our two rooms close together proved an impossible task (a common hotel issue — why can’t they let you book a specific set of rooms?!) but overall, a decent hotel for the price.
Great hotel...the staff were very friendly and helpful!! The room could have been a little bigger..
The room was small but had character. Tastefully and comfortably furnished. On 2nd floor above gathering room but still quiet. While close to Union Square the hotel sits 1/2 block away from a very rough section of San Francisco- possibly the beginning of the tenderloin district. Very unsanitary conditions with lots of overt drug use. Not for kids. No coffee maker in the room. Really enjoy having that when available. There was a fridge we did not use. Valet Parking was outrageous. Used 5th and Mission garage. There was also a $22 fee tacked on at the end for wine tasting and internet use. We used neither. I always find it disheartening that, in San Francisco, the most wired city in the world, hotels charge for internet access. These hotels put out these low rates and then just keep tacking on charges until you wish you had just stayed at the Marriott.
We flew in early morning, way before check in. The staff was very helpful and since a room was available we were able to check in. We ate an amazing breakfast at Tratto. Which is attached to the hotel. You have to do dinner there. Their food is great. We then explored San Fransico. We started from The Marker to Chinatown. Kept walking to Coit tower, Crooked street/Lombard and then ate lunch at Fisherman's Wharf. We took the cable car back to union square to shop and walk back to our hotel for happy hour. The next day we rented a car down the street to go to Sonoma.
Pet friendly. Great hotel and very comfortable. Note Several block walk for grass for dog relief.
Enjoyed the hotel. The night clerk was very good at recommending places to eat. Hotel is fairly well located for the price paid
Queen bed was uncomfortable Room very small Decor was cute Valet took forever! No matter what time it was
Although there was a power outage in San Francisco when we arrived but were unable to check in. With all of that we still had to get dressed for a wedding. The hotel staff was very accommodating and helpful. Benji, the concierge, was extremely helpful and took our checked bags to our room, even before we returned from the wedding reception.
most important feature for a downtown hotel: It is quiet
The hotel rooms are outdated and our bed was the most uncomfortable bed I have ever slept on in my life.
Hotel a nice large boutique hotel. Offered free upgrade to me at check in. Room was very comfortable, clean and nicely decorated.
Nice hotel. There is a daily service fee, but they have a free wine hour and free wifi.
Shower was dirty, Fire alarm battery was low but staff didn't have replacements so it beeped all night long. Staff was nice.
Nice hotel close to union square. Dog friendly is a plus. It was raining during our trip and hotel provided complementary nice big umbrellas. Hotel staff are very helpful. Great restrurant on site.
Hotel is nice, but a bit worn and in need of attention in some areas (furniture in lounge/lobby). Staff were wonderful and I did enjoy my stay. Felt safe and well cared for in downtown SF.
Took the family couldn't have had a better stay. Morning Coffee in the Parlour a nice touch.
Location is right in the middle of where you want to be. Close to Union Square shopping and close enough to the other tourist attractions. Staff was very friendly and extremely helpful with suggestions on things to do. Highly recommended.
Nice location. Poor TV choices. Smoke alarm battery died late in the evening. Batteries in safe were dead. Housekeeping missed my room the first day. Nice towels and linens. Room clean. Staff VERY friendly
Hotel highlights
- Walking distance to Westfield San Francisco Centre and San Francisco Museum of Modern Art
- Free WiFi in rooms and public areas
- Onsite dining
- 24-hour fitness center
Located in Downtown San Francisco, The Marker San Francisco, a Joie de Vivre Hotel is a leisurely stroll from popular sights such as Westfield San Francisco Centre and San Francisco Museum of Modern Art. This 4-star hotel welcomes guests with 208 rooms and conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center. It's in central San Francisco and also close to Lombard Street and Pier 39.
Dining
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. For a nice break, mingle with other guests at the free daily manager's reception. For your convenience, a full breakfast is available for a fee.
Rooms
The 208 rooms are air-conditioned and have an array of amenities, including iPod docks, minibars, and free newspapers. Guests can expect free WiFi and LCD TVs with cable channels and DVD players. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Frette Italian sheets ensure a restful night. Free long-distance calls, free local calls, and laptop-compatible safes are also standard.
Property features
Guests of The Marker San Francisco, a Joie de Vivre Hotel enjoy a 24-hour fitness center, free WiFi in public areas, and 13 meeting rooms. Valet parking is offered for USD 58.00-69.00 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
Guest reviews for The Marker San Francisco
good location.
Everyone
Good experience overall, just didn't like the amenities fee of 25 dollars a day. They charged you regardless , whether you used the gym or the other perks, The WiFi was not free. Great staff, very friendly and helpful.
mostly fine, no hot water
Everyone
Friendly staff, nice room, no hot water. Good location, though the neighborhood is a bit seedy.
Review comment
NB responded on Feb 7, 2018
Thank you for sharing your experience! We are sorry to hear about the issues with the water and thank you for your feedback as this will help us improve guest experience and push us to reach our service goals.
comfortable hotel, good location
Everyone
The staff was friendly and communicative, although our request to get our two rooms close together proved an impossible task (a common hotel issue — why can’t they let you book a specific set of rooms?!) but overall, a decent hotel for the price.
Review comment
NB responded on Feb 7, 2018
Thank you for sharing your experience! We are thrilled to hear our staff left such a good impression on you! We also appreciate your feedback on room assignment. This information will help us improve guest experience and push us to reach our service goals.
Everyone
Great hotel...the staff were very friendly and helpful!! The room could have been a little bigger..
nice hotel close to,union square
Everyone
The room was small but had character. Tastefully and comfortably furnished. On 2nd floor above gathering room but still quiet. While close to Union Square the hotel sits 1/2 block away from a very rough section of San Francisco- possibly the beginning of the tenderloin district. Very unsanitary conditions with lots of overt drug use. Not for kids. No coffee maker in the room. Really enjoy having that when available. There was a fridge we did not use. Valet Parking was outrageous. Used 5th and Mission garage. There was also a $22 fee tacked on at the end for wine tasting and internet use. We used neither. I always find it disheartening that, in San Francisco, the most wired city in the world, hotels charge for internet access. These hotels put out these low rates and then just keep tacking on charges until you wish you had just stayed at the Marriott.
this hotel has a lot of character and convenience.
Everyone
We flew in early morning, way before check in. The staff was very helpful and since a room was available we were able to check in. We ate an amazing breakfast at Tratto. Which is attached to the hotel. You have to do dinner there. Their food is great. We then explored San Fransico. We started from The Marker to Chinatown. Kept walking to Coit tower, Crooked street/Lombard and then ate lunch at Fisherman's Wharf. We took the cable car back to union square to shop and walk back to our hotel for happy hour. The next day we rented a car down the street to go to Sonoma.
nice hotel
Everyone
Pet friendly. Great hotel and very comfortable. Note Several block walk for grass for dog relief.
decent hotel
Everyone
Enjoyed the hotel. The night clerk was very good at recommending places to eat. Hotel is fairly well located for the price paid
Review comment
Benjamin responded on Jun 28, 2017
Dear Richard, Thank you for staying with us and for the nice review. Please come back to visit us very soon! Safe travels, Benjamin Duverge - General Manager
ok stay
Everyone
Queen bed was uncomfortable Room very small Decor was cute Valet took forever! No matter what time it was
Everyone
Although there was a power outage in San Francisco when we arrived but were unable to check in. With all of that we still had to get dressed for a wedding. The hotel staff was very accommodating and helpful. Benji, the concierge, was extremely helpful and took our checked bags to our room, even before we returned from the wedding reception.
Review comment
Benjamin responded on Apr 28, 2017
Thank you for the great review! Benjie is a feature at The Marker and I am delighted that he left a lasting impression on your stay. I am sure that he will love to see his name in your review. Safe travels and please come back to visit us very soon! Benjamin Duverge - General Manager
Thank you for sharing your experience! We are thrilled to hear your enjoyed your time with us and that our staff left such a good impression on you! We will be sure to pass on your kind words to the rest of the team. We also value and thank you for your feedback. We use this information to help improve guest experience.