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Hyatt Regency San Francisco

4.0 out of 5.0

Recent guest reviews

I was given two keycards without instructions, so I couldn't get the elevator to take me to the floor, and one of the keycards wouldn't work. The receptionist told me he'd get the second keycard delivered, and that didn't happen. The hotel is outdated, boring and lifeless. They charged a resort fee but branded it a "destination fee" because the hotel does not have a pool or jacuzzi. I was told after the stay by Hyatt Customer Service that the so-called "destination fee" was supposed to provide me with free bottled water, discount at the hotel's restaurants and other SF attractions. Guess what? I got none of those. No one at the front desk informed me about these extras. I consider that cheating. This puts the Hyatt down to a Hilton. This hotel isn't worth any premium in the first place. This hotel is a disappointment. Try something else next time.

The location, it has an amazing buffet and great view of the bay as well

I loved everything except the parking price of $75-80 a night.

escalators not working have to climb up non moving escalatirs

Love the breakfast on the Roof Top with beautiful view of the bay. Room was very comfortable and service was awsome.

Staff was excellent. Location were great. Rooms were nice. Great balcony with views. Beds a little hard and our air vent needed to desperately be cleaned. Valet parking at the hotel is one of the most expensive in the city. We would stay again if what we were doing in San Francisco was conveniently located to the hotel.

Nice hotel. Only drawbacks for me were (1) lots of street noise on the bayview side (so much noise that the room came with a while noise machine that I found necessary to use in order to sleep), and (2) overpriced room rates (plus quite a few hidden fees).

Incredible! Everyone on the staff was perfect. Our experience has been far better than we ever imagined and we travel a lot. All hotels should be this great. Well done!

Fantastic stay. very convenient location. room was nice too. enjoyed delicious food at ferry terminal.

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • Business center

Located in Downtown San Francisco, Hyatt Regency San Francisco is within a 5-minute drive of popular attractions such as Exploratorium and San Francisco Bay. This 4-star hotel has 804 guestrooms and offers conveniences like a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11:30 AM.


Rooms

Guests can expect to find free WiFi and 47-inch a flat-screen TV with cable channels and pay movies. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an iPod dock, a refrigerator, and a coffee maker.


Property features

Renovated in 2015, Hyatt Regency San Francisco offers a 24-hour fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 72.96 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, a computer station, and express check-in.

Room options

Room, 2 Double Beds, Bay View

Full 2 | Sleeps 4

Club Room, 2 Double Beds (Regency Club Breakfast)

Full 2 | Sleeps 4

Club Room, 1 King Bed (Regency Club Breakfast)

King 1 | Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 4

Guest reviews for Hyatt Regency San Francisco

Everyone (90) Couples (61) Business (28) Family (23) Other (13) Friends (10)
1
Families

I was given two keycards without instructions, so I couldn't get the elevator to take me to the floor, and one of the keycards wouldn't work. The receptionist told me he'd get the second keycard delivered, and that didn't happen. The hotel is outdated, boring and lifeless. They charged a resort fee but branded it a "destination fee" because the hotel does not have a pool or jacuzzi. I was told after the stay by Hyatt Customer Service that the so-called "destination fee" was supposed to provide me with free bottled water, discount at the hotel's restaurants and other SF attractions. Guess what? I got none of those. No one at the front desk informed me about these extras. I consider that cheating. This puts the Hyatt down to a Hilton. This hotel isn't worth any premium in the first place. This hotel is a disappointment. Try something else next time.

By , from Cupertino, CA on Apr 1, 2019

2
Everyone

By on Apr 1, 2019

5
Everyone

By on Mar 31, 2019

5
Everyone

By on Mar 19, 2019

5
Everyone

By on Mar 19, 2019

5
Everyone

The location, it has an amazing buffet and great view of the bay as well

By on Mar 19, 2019

5
Everyone

By on Mar 5, 2019

5
Families Families

I loved everything except the parking price of $75-80 a night.

By , from Torrance, CA on Mar 5, 2019

4
Everyone

By on Mar 5, 2019

4
Everyone

By on Feb 25, 2019