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Hyatt Regency San Francisco

4.0 out of 5.0

Recent guest reviews

I researched the hotel and it states parking is available. However it does not say parking is available at a public garage a block away. I parked my motorcycle in the garage and checked in (15th floor, nice room with balcony). Then renturned to collect my motorcycle from the garage because I needed luggage and I didn’t like the fact that the garage close at midnight. So I opt to park in the front of the hotel or valet park my motorcycle at full rate . There was more than enough room in front of the hotel, my bike would have been out of the way and I would have left the key so they’re move it if they needed to, but valet wouldn’t allow it. Now here’s why I had to give it 2-stars: The price of the hotel room stay, the price of dining at the hotel and drinking at bar is not on par with the fact that my motorcycle had to be parked on the street. Great hotel, but if you’re traveling by motorcycle do not come here.

Stayed the night for our one year anniversary. Got a room with balcony and beautiful view of the ocean.

The lobby of the hotel was one of the more lavish ones I've seen and was hands down the main attraction. The staff was friendly throughout the establishment and the amenities were fair (though we barely used them). I thought their parking could've been a bit more accommodating as valet parking ran $70 for hotel guests but included in and out privileges. You can also self park 1 block down at Embarcadero Center 4 (make a right onto Clay Street) for $34 a night WITHOUT in and out access. We were fortunate enough to be upgraded to an ocean view room without having to request one so that was a plus! The room itself was nothing to be excited about; typical decor, carpeting, blinds, lamps etc. If anything, I felt the layout and decor were a bit dated and lacking exuberance since the colors consisted mainly of neutrals i.e. black, brown, beige etc. The bathroom was the usual tub and shower curtain set up; don't expect glass shower stalls and fancy backsplashes. The door hinges looked like they were beginning to rust or have rusted but painted over due to the condensation from shower steam. Overall, our experience was an OK one, the location was convenient and the staff was accommodating; I would recommend this hotel to others.

Clean and fast room service. Friendly and helpful staff.

This is a beautiful hotel with a very helpful staff. Also, the food in the restaurant was very good.

It was a nice stay close to the piers nice rooms greqt staff parking a little high though

The staff was friendly and attentive. The room was spacious in the bed very comfortable. I had a great view. Everything was in great condition. I would stay there again.

We enjoyed our stay and would definitely book a room at this hotel again.

Nice clean hotel in a good area by the ferry building. Its a very big hotel with over 15 floors. Nice staff, good service. We were just there in the room for maybe 5-6 hours in our entire 2 day trip, but the rooms were comfy, bed was comfy, it was clean and spacious. Just the outside area at night can be a bit sketchy but nothing to fret over. It is super close to the ferry building (5 min walk) and its steps away (literally) to the SF cable cars. Lots of shopping stores near by as well. Overall a good quailty hotel in a good area, would highly recommend it.

Business trip. Quiet for the city on higher floors. Very friendly and professional staff. Avoid the restaurant for breakfast as it is very pricy with substandard food. In house market and coffee shop is a good value.

noticed a smelly dirty sock left by someone else in the corner of the room

I booked this hotel knowing that it is strategically located in front of the SF Ferry Building. It is great for photos of the Embarcadero. Building's design and layout is somewhat stuck in the 70s/80s but once you get past that, rooms are clean and well kept and the staff is very friendly and accommodating. Please note that valet parking is $70/night!!!!!!! Self-parking is roughly around $34 but doesn't provide you with in and out privileges so you have to plan accordingly.

Hotel is just a few steps away from the Bart and taxi service is always readily available right outside the doors. We had a great view of the ice skating rink and a partial view of the Bay Bridge. Hotel restaurant menu is ok at best. There are plenty of shops and places to eat within walking distance. Overall great experience and would stay here again.

Arrived and parking prices were way over the top. The room smelled and was not what we booked. Changed rooms the next day and had to sit in the lobby for four hours to wait for the new room. Toilet seat was broken and the hotel is very dated. There was garbage on the floors that stayed there for two days throughout our stay.

Hotel is extraordinarily well located for business in the financial center, tourist attractions, and public transportation. The check-in was frictionless as well as the checkout process. The only negative was the noise from the street on the south side of the hotel made sleep difficult after 5 AM.

The hotel is stunning inside. The restaurant is overpriced and just mediocre at best. The servers are not very attentive and as with everything in San Francisco, it's EXPENSIVE! I highly recommend mapping out the closest parking deck and using it as the hotel charges $62 + 14% tax per day for valet parking. we were talked into "upgrading" our room for $40 per night so we could see the events at the ice rink, but the balcony was on the side of the building not the back so the view was another building and a sliver of the bay. Overall a nice hotel, but I wouldn't recommend staying in the dirty financial district that is full of homeless people right outside the door begging for change.

We love this property. Close to the Ferry Building (shops and farmers market on Saturdays) and the wharf area (Bay Tours, Ferry Boats and Exploratorium). Walking distance to AT&T Park (Giants) and some of the very best dining in the City's SOMA area. You can walk out of the hotel and catch a Cable Car to take you up to Union Square, Nob Hill and more wonderful sightseeing and dining. Just a few blocks from Chinatown and within walking distance or a short BART or Muni ride to the theater district. The hotel staff is super friendly and helpful with directions or sightseeing ideas. Cars and luggage are handled with speed and care. Housekeeping is friendly and efficient and ready with any forgotten items. Hotel has several onsite dinning and room service options, if desired, providing more flexibility when it's time to refuel or grab a snack without leaving the hotel. During the winter holidays you can walk outside and rent a pair of ice skates and take a spin around the outdoor ice rink with the kids! Then shop the vast variety of vendor stalls that line Market Street. Rooms are family friendly with refrigerators and in room coffee fixins. Nomini bar in room, but a lively bar scene off the lobby. Loads of high tech options in the lobby for working travelers, and wi-fi throughout.

Traveling on business. Excellent room, food at concierge level was flavorful and varied

First, the staff is truly 5 star. Every person we interacted with was beyond exceptional. The location of the hotel was perfect for our stay, street trolley's 25 feet from hotel to Chinatown/other places Street Cars to the Ports are 4-5 minute walk - take these to Alcatraz, Wharf, SAF Port, Aquarium Hotel was clean, quiet, tons of restaurants within 5 min walk.

Across street from ferry building. Great location for public transportation and walking. Nice view. Nice room.

5 Embarcadero Center San Francisco CA

Hotel highlights

  • Walking distance to Exploratorium and TransAmerica Pyramid
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown San Francisco, Hyatt Regency San Francisco is a leisurely stroll from popular sights such as Exploratorium and TransAmerica Pyramid. This 4-star hotel has 804 guestrooms and offers conveniences like a restaurant, a 24-hour fitness center, and free in-room WiFi. On the boardwalk, it's also near Pier 39 and Lombard Street.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11:30 AM.


Rooms

All of Hyatt Regency San Francisco's 804 recently renovated rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect to find free WiFi and 47-inch flat-screen TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Safes, phones, and ironing boards are other standard amenities.


Property features

Renovated in 2015, Hyatt Regency San Francisco offers a 24-hour fitness center, free WiFi in public areas, and 39 meeting rooms. Valet parking is available for USD 72.96 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a business center, and a computer station.

Guest reviews for Hyatt Regency San Francisco

Everyone (52) Couples (60) Business (28) Family (20) Other (13) Friends (10)
2

no motorcycles

Everyone

I researched the hotel and it states parking is available. However it does not say parking is available at a public garage a block away. I parked my motorcycle in the garage and checked in (15th floor, nice room with balcony). Then renturned to collect my motorcycle from the garage because I needed luggage and I didn’t like the fact that the garage close at midnight. So I opt to park in the front of the hotel or valet park my motorcycle at full rate . There was more than enough room in front of the hotel, my bike would have been out of the way and I would have left the key so they’re move it if they needed to, but valet wouldn’t allow it. Now here’s why I had to give it 2-stars: The price of the hotel room stay, the price of dining at the hotel and drinking at bar is not on par with the fact that my motorcycle had to be parked on the street. Great hotel, but if you’re traveling by motorcycle do not come here.

By , from Ft. Lewis, Wa on Apr 10, 2018

5
Everyone

Stayed the night for our one year anniversary. Got a room with balcony and beautiful view of the ocean.

By , from San Jose on Apr 9, 2018

Review comment responded on Apr 11, 2018

Congratulations on your anniversary and thank you for staying with us. We look forward to welcoming you back and celebrate many more special occasions in the future!

4
Everyone

The lobby of the hotel was one of the more lavish ones I've seen and was hands down the main attraction. The staff was friendly throughout the establishment and the amenities were fair (though we barely used them). I thought their parking could've been a bit more accommodating as valet parking ran $70 for hotel guests but included in and out privileges. You can also self park 1 block down at Embarcadero Center 4 (make a right onto Clay Street) for $34 a night WITHOUT in and out access. We were fortunate enough to be upgraded to an ocean view room without having to request one so that was a plus! The room itself was nothing to be excited about; typical decor, carpeting, blinds, lamps etc. If anything, I felt the layout and decor were a bit dated and lacking exuberance since the colors consisted mainly of neutrals i.e. black, brown, beige etc. The bathroom was the usual tub and shower curtain set up; don't expect glass shower stalls and fancy backsplashes. The door hinges looked like they were beginning to rust or have rusted but painted over due to the condensation from shower steam. Overall, our experience was an OK one, the location was convenient and the staff was accommodating; I would recommend this hotel to others.

By , from Brooklyn, NY on Apr 7, 2018

Review comment responded on Apr 11, 2018

Thank you for your review. It is disappointed to hear your experience with us was not exceptional but glad that you find our location convenient. Your compliment on our associates and recommendation is much appreciated. We certainly look forward to welcoming you back in the future!

5
Everyone

Clean and fast room service. Friendly and helpful staff.

By on Apr 3, 2018

Review comment responded on Apr 11, 2018

Thank you for your kind words! We look forward to seeing you again soon!

5
Everyone

This is a beautiful hotel with a very helpful staff. Also, the food in the restaurant was very good.

By on Mar 31, 2018

Review comment responded on Apr 11, 2018

Thank you for your review!

5
Everyone

It was a nice stay close to the piers nice rooms greqt staff parking a little high though

By on Mar 25, 2018

Review comment responded on Mar 27, 2018

Thank you for your review. We look forward to welcoming you back in the future!

5
Everyone

The staff was friendly and attentive. The room was spacious in the bed very comfortable. I had a great view. Everything was in great condition. I would stay there again.

By on Mar 19, 2018

Review comment responded on Mar 27, 2018

Thank you so much for your review. We are so glad you had a wonderful time with us. We look forward to welcoming you back soon!

4

uncf gala

Everyone

We enjoyed our stay and would definitely book a room at this hotel again.

By on Feb 26, 2018

Review comment responded on Mar 6, 2018

Thank you for your comment!

5

nice hotel close to the ferry building.

Everyone

Nice clean hotel in a good area by the ferry building. Its a very big hotel with over 15 floors. Nice staff, good service. We were just there in the room for maybe 5-6 hours in our entire 2 day trip, but the rooms were comfy, bed was comfy, it was clean and spacious. Just the outside area at night can be a bit sketchy but nothing to fret over. It is super close to the ferry building (5 min walk) and its steps away (literally) to the SF cable cars. Lots of shopping stores near by as well. Overall a good quailty hotel in a good area, would highly recommend it.

By , from LA on Feb 19, 2018

Review comment responded on Mar 7, 2018

Thank you so much for your review. Sounds like you had a great time exploring the neighborhood and enjoyed your stay with us! We appreciate your compliment and your recommendation. Please come back and see us again soon!

4

great location, close to bart, street cars

Everyone

Business trip. Quiet for the city on higher floors. Very friendly and professional staff. Avoid the restaurant for breakfast as it is very pricy with substandard food. In house market and coffee shop is a good value.

By , from san francisco on Jan 12, 2018

Review comment responded on Mar 7, 2018

Thank you so much for the review and feedback!