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Recent guest reviews

The Hyatt was in a great location.

Went for a short staycation with family. Hotel was very clean and service was great. Reasonably priced for San Francisco. CVS store, AMC theater, and a Target store were very close. Good restaurants within walking distance. Definitely recommend for a family with kids.

Clean, accessible to attractions, and welcoming.

The location and the courtesy and professionalism of Hotel’s staff.

Great

After reading all the recent bad reviews of this hotel I was hesitant to stay here. I am glad we decided to keep the reservation. The hotel is clean, staff is very friendly, is close to shopping and dining. There were minor renovations happening but nothing that disrupt our stay. The rooms were clean. Cons- their stop and go market was not open. Their restaurant was and it was decent.

Excellent service, super clean, awesome customer service.

So clean and modern. Felt new. Bathroom esp shower was amazing. Kevin at the front desk was so helpful

Remodel not yet done, so a lot of things that we expected when booking, that were part of our decision to book, were not ready. No bar, no grab and go food, no restaurant. Our studio picked the hotel for this GDC because of those items, so it was disappointing that they were not done and open yet. Beyond that, everything is looking nice and the room was great.

No soap and asked the desk 4x, but was never delivered as promised. Had to walk to Target to buy my hand soap . They also didn’t clean/service my room one time after multiple requests. Air conditioning wasn’t working properly and I was told someone would look at it, but never happened.

By far the cleanest and quietest hotel I’ve ever had in the city. 10/10 will stay here again!

Concerns: Under construction, limited food options What works: Friendly and responsive staff, valet parking

* No vending machines or ice machines. * Small refrig, could barely hold more than couple water. * Asked for coffee without chocolate due to allergy (and just got more coffee with chocolate, that’s all they have) * No pen or paper in rooms * wifi did not seem to support 2 computers using wifi at same time

Excellent location. Friendly staff. Clean comfortable rooms. I would definitely stay at this hotel again.

Rooms were clean and comfortable, but everything was closed for either renovation or because of Covid restrictions. Even the lobby was closed; I had to enter through a side door and check in at a temporary kiosk.

The room was poorly laid out and several things didn't work properly (sink clogged, fridge broken, etc)

Remodel

Will was very friendly from checkin to check out. Always greeted us when coming in and out.

Clean

3rd St San Francisco CA

Hotel highlights

  • Walking distance to San Francisco Museum of Modern Art and Moscone Convention Center
  • Free in-room wired Internet
  • Onsite dining
  • 24-hour fitness center

Located in Union Square, Hyatt Regency San Francisco Downtown SOMA is adjacent to San Francisco Museum of Modern Art and within a 5-minute walk of other popular sights like Moscone Convention Center. This 681-room, 4-star hotel has a restaurant and a bar/lounge, along with a 24-hour gym.


Dining

This hotel is home to a restaurant and a bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.


Rooms

Guests can expect WiFi, free wired Internet, and 55-inch flat-screen TVs with cable channels and pay movies. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and laptop-compatible safes are also standard. Housekeeping is available on request.


Property features

Hyatt Regency San Francisco Downtown SOMA features a 24-hour gym, free WiFi in public areas, and conference space. Transportation is made easy with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include express check-out, free newspapers, and laundry facilities.

Room options

Premium Suite, 1 Bedroom, City View

1 King Bed | Sleeps 3

Room, 2 Queen Beds, City View

2 Queen Beds | Sleeps 4

Club Access - 2 Queen Room

2 Queen Beds | Sleeps 4

Premier Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Hyatt Regency San Francisco Downtown SOMA

Everyone (19) Couples (11) Family (19)
5
Everyone

The Hyatt was in a great location.

By on Jun 20, 2022

Review comment responded on Jun 22, 2022

Thank you for sharing your experience. We appreciate your feedback.

5
Family

Went for a short staycation with family. Hotel was very clean and service was great. Reasonably priced for San Francisco. CVS store, AMC theater, and a Target store were very close. Good restaurants within walking distance. Definitely recommend for a family with kids.

By on Jun 5, 2022

Review comment responded on Jun 9, 2022

Thank you for sharing your experience. We appreciate your feedback.

5
Friends

Clean, accessible to attractions, and welcoming.

By on Jun 2, 2022

Review comment responded on Jun 9, 2022

Thank you for sharing your experience. We appreciate your feedback.

5
Everyone

The location and the courtesy and professionalism of Hotel’s staff.

By on May 14, 2022

Review comment responded on May 16, 2022

Thank you for sharing your experience. We appreciate your feedback.

5
Family

Great

By on May 9, 2022

Review comment responded on May 11, 2022

Thanks for staying. We appreciate your feedback and look forward to welcoming you back in the near future.

5
Family Family with small children

After reading all the recent bad reviews of this hotel I was hesitant to stay here. I am glad we decided to keep the reservation. The hotel is clean, staff is very friendly, is close to shopping and dining. There were minor renovations happening but nothing that disrupt our stay. The rooms were clean. Cons- their stop and go market was not open. Their restaurant was and it was decent.

By on Apr 21, 2022

Review comment responded on May 2, 2022

Thank you for sharing your experience. We appreciate your feedback.

5
Family

Excellent service, super clean, awesome customer service.

By , from Lexington on Apr 17, 2022

Review comment responded on Apr 18, 2022

Thank you for sharing your experience. We appreciate your feedback.

5
Family

So clean and modern. Felt new. Bathroom esp shower was amazing. Kevin at the front desk was so helpful

By on Apr 9, 2022

Review comment responded on Apr 9, 2022

Thank you so much for the great review! I am so happy to hear you enjoyed your stay and that Kevin at our front desk was so helpful to you during your stay. Please come see us again soon!

4
Business Business

Remodel not yet done, so a lot of things that we expected when booking, that were part of our decision to book, were not ready. No bar, no grab and go food, no restaurant. Our studio picked the hotel for this GDC because of those items, so it was disappointing that they were not done and open yet. Beyond that, everything is looking nice and the room was great.

By , from Eugene on Mar 28, 2022

Review comment responded on Mar 29, 2022

Thank you for your feedback. We will address your concern.

2
Business Business

No soap and asked the desk 4x, but was never delivered as promised. Had to walk to Target to buy my hand soap . They also didn’t clean/service my room one time after multiple requests. Air conditioning wasn’t working properly and I was told someone would look at it, but never happened.

By on Mar 26, 2022

Review comment responded on Mar 29, 2022

Thank you for your feedback. We will address your concern.

Hyatt Regency San Francisco Downtown SOMA

50 3rd St, San Francisco, CA 94103
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