The Hyatt was in a great location.
Went for a short staycation with family. Hotel was very clean and service was great. Reasonably priced for San Francisco. CVS store, AMC theater, and a Target store were very close. Good restaurants within walking distance. Definitely recommend for a family with kids.
Clean, accessible to attractions, and welcoming.
The location and the courtesy and professionalism of Hotel’s staff.
Great
After reading all the recent bad reviews of this hotel I was hesitant to stay here. I am glad we decided to keep the reservation. The hotel is clean, staff is very friendly, is close to shopping and dining. There were minor renovations happening but nothing that disrupt our stay. The rooms were clean. Cons- their stop and go market was not open. Their restaurant was and it was decent.
Excellent service, super clean, awesome customer service.
So clean and modern. Felt new. Bathroom esp shower was amazing. Kevin at the front desk was so helpful
Remodel not yet done, so a lot of things that we expected when booking, that were part of our decision to book, were not ready. No bar, no grab and go food, no restaurant. Our studio picked the hotel for this GDC because of those items, so it was disappointing that they were not done and open yet. Beyond that, everything is looking nice and the room was great.
No soap and asked the desk 4x, but was never delivered as promised. Had to walk to Target to buy my hand soap . They also didn’t clean/service my room one time after multiple requests. Air conditioning wasn’t working properly and I was told someone would look at it, but never happened.
By far the cleanest and quietest hotel I’ve ever had in the city. 10/10 will stay here again!
Concerns: Under construction, limited food options What works: Friendly and responsive staff, valet parking
* No vending machines or ice machines. * Small refrig, could barely hold more than couple water. * Asked for coffee without chocolate due to allergy (and just got more coffee with chocolate, that’s all they have) * No pen or paper in rooms * wifi did not seem to support 2 computers using wifi at same time
Excellent location. Friendly staff. Clean comfortable rooms. I would definitely stay at this hotel again.
Rooms were clean and comfortable, but everything was closed for either renovation or because of Covid restrictions. Even the lobby was closed; I had to enter through a side door and check in at a temporary kiosk.
The room was poorly laid out and several things didn't work properly (sink clogged, fridge broken, etc)
Remodel
Will was very friendly from checkin to check out. Always greeted us when coming in and out.
Clean
Located in Union Square, Hyatt Regency San Francisco Downtown SOMA is adjacent to San Francisco Museum of Modern Art and within a 5-minute walk of other popular sights like Moscone Convention Center. This 681-room, 4-star hotel has a restaurant and a bar/lounge, along with a 24-hour gym.
This hotel is home to a restaurant and a bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Guests can expect WiFi, free wired Internet, and 55-inch flat-screen TVs with cable channels and pay movies. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and laptop-compatible safes are also standard. Housekeeping is available on request.
Hyatt Regency San Francisco Downtown SOMA features a 24-hour gym, free WiFi in public areas, and conference space. Transportation is made easy with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include express check-out, free newspapers, and laundry facilities.
The Hyatt was in a great location.
Went for a short staycation with family. Hotel was very clean and service was great. Reasonably priced for San Francisco. CVS store, AMC theater, and a Target store were very close. Good restaurants within walking distance. Definitely recommend for a family with kids.
Thank you for sharing your experience. We appreciate your feedback.
Clean, accessible to attractions, and welcoming.
Thank you for sharing your experience. We appreciate your feedback.
The location and the courtesy and professionalism of Hotel’s staff.
Thank you for sharing your experience. We appreciate your feedback.
Great
Thanks for staying. We appreciate your feedback and look forward to welcoming you back in the near future.
After reading all the recent bad reviews of this hotel I was hesitant to stay here. I am glad we decided to keep the reservation. The hotel is clean, staff is very friendly, is close to shopping and dining. There were minor renovations happening but nothing that disrupt our stay. The rooms were clean. Cons- their stop and go market was not open. Their restaurant was and it was decent.
Thank you for sharing your experience. We appreciate your feedback.
Excellent service, super clean, awesome customer service.
Thank you for sharing your experience. We appreciate your feedback.
So clean and modern. Felt new. Bathroom esp shower was amazing. Kevin at the front desk was so helpful
Thank you so much for the great review! I am so happy to hear you enjoyed your stay and that Kevin at our front desk was so helpful to you during your stay. Please come see us again soon!
Remodel not yet done, so a lot of things that we expected when booking, that were part of our decision to book, were not ready. No bar, no grab and go food, no restaurant. Our studio picked the hotel for this GDC because of those items, so it was disappointing that they were not done and open yet. Beyond that, everything is looking nice and the room was great.
Thank you for your feedback. We will address your concern.
No soap and asked the desk 4x, but was never delivered as promised. Had to walk to Target to buy my hand soap . They also didn’t clean/service my room one time after multiple requests. Air conditioning wasn’t working properly and I was told someone would look at it, but never happened.
Thank you for your feedback. We will address your concern.
Thank you for sharing your experience. We appreciate your feedback.