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Recent guest reviews

LOVE EVERYTHING ABOUT IT.. GREAT LOCATION, GREAT FOOD

Great old hotel in a perfect location for getting around SF.

The hot tub wasn’t working the pool was cold the beds need to be queen size . The hotel was beautiful and staff very nice.

Location, history, classy - easy to walk and plenty of space to spend time with friends & family in public areas and restaurants.

The pool was great! The check in and check out process was quick and easy.

Large, spacious rooms and excellent staff service. All around a lovely property.

old hotel with updated amenities available. lobby gorgeous

The Palace Hotel is set apart by its opulence and gracious service.

It's a beautiful hotel. The rooms were very clean. The staff was very friendly, and it was in a great location.

Accommodating to service dogs and staff was very nice.

The staff and manager were unhelpfull.they didnt take care of the issues -they took every incident poorly.

This hotel is so beautiful, the staff was so nice and friendly. I loved everything. The location was perfect for us too. Definitely recommend!

Very beautiful inside. Very big and comfortable bed. Very good location. I like the restroom best!

The place was beautiful and classy. It was a fast and easy check in. The staff there were helpful and friendly. The hotel is very nicely located amongst restaurants and shopping. I enjoyed my stay.

Beautiful old world property with rooms that have been upgraded to a modern simplistic clean design of white and black. No chintzz

Excellent location, grand and almost over-the-top traditional big city hotel with lots of amenities and services. Room was large and comfortable. Because it was an inside courtyard room, minimal traffic noise, but there were various compressors and service units with background noise when window was opened. Service was pleasant but did not always follow through on requests (extra luggage stand, refill toilet paper, etc.) Health club and swimming pool were great, except that the Jacuzzi hot tub was too small for the number of users. Parking with the hotel lot is extortionate.

New Montgomery St San Francisco CA

Hotel highlights

  • Walking distance to San Francisco Museum of Modern Art and Moscone Convention Center
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Indoor pool

Located in Downtown San Francisco, Palace Hotel, a Luxury Collection Hotel, San Francisco is within a 10-minute walk of popular sights such as San Francisco Museum of Modern Art and Moscone Convention Center. This 556-room, 5-star hotel welcomes guests with conveniences like an indoor pool, a fitness center, and a spa tub.


Dining

Enjoy dining at Garden Court, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.


Rooms

The 556 rooms have an array of amenities, including free weekday newspapers, free bottled water, and laptop-compatible safes. 48-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport Frette Italian sheets. Phones, ironing boards, and desks are also available.


Property features

At Palace Hotel, a Luxury Collection Hotel, San Francisco, guests enjoy an indoor pool, a fitness center, and a spa tub. Valet parking is available for USD 72 per day, and there's also an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a business center.

Room options

Premier Room, 1 King Bed

1 King Bed | Sleeps 2

Premier Room, 2 Double Beds, Partial View

2 Double Beds | Sleeps 4

Junior Studio Suite, 1 Bedroom

1 King Bed | Sleeps 3

Deluxe Suite, 1 Bedroom

1 King Bed | Sleeps 4

Guest reviews for Palace Hotel, a Luxury Collection Hotel, San Francisco

Everyone (62) Couples (47) Business (25) Family (30) Friends (12) Other (9)
5
Everyone

By on Mar 14, 2020

Review comment responded on Apr 7, 2020

Dear Guest, thank you for the nice rating. It is always exciting to know that we met all your expectations, and we are glad you enjoyed your stay. It was our pleasure serving you at the Palace Hotel, A Luxury Collection Hotel and we hope to see you again soon. Sincerely, Aimee King Director of Sales and Marketing

5
Family

LOVE EVERYTHING ABOUT IT.. GREAT LOCATION, GREAT FOOD

By , from AUBURN, WA on Mar 9, 2020

5
Everyone

By on Jan 14, 2020

5
Family

Great old hotel in a perfect location for getting around SF.

By on Dec 17, 2019

4
Family

The hot tub wasn’t working the pool was cold the beds need to be queen size . The hotel was beautiful and staff very nice.

By , from Merced on Dec 3, 2019

4
Family Family

Location, history, classy - easy to walk and plenty of space to spend time with friends & family in public areas and restaurants.

By on Dec 1, 2019

5
Partner Couples

The pool was great! The check in and check out process was quick and easy.

By on Nov 27, 2019

5
Everyone

By on Nov 11, 2019

5
Friends

Large, spacious rooms and excellent staff service. All around a lovely property.

By on Oct 20, 2019

5
Business Business

old hotel with updated amenities available. lobby gorgeous

By on Sep 5, 2019

Palace Hotel, a Luxury Collection Hotel, San Francisco

2 New Montgomery St, San Francisco, CA 94105
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