Palace Hotel, a Luxury Collection Hotel, San Francisco

5.0 star property
Luxury hotel with 2 restaurants and bars

Choose dates to view prices

Photo gallery for Palace Hotel, a Luxury Collection Hotel, San Francisco

View from property
View from property
2 bars/lounges, cocktail bar
Banquet hall
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Free WiFi

Explore the area

View in a map
2 New Montgomery St, San Francisco, CA, 94105
  • Place, Union Square
    ‪5 min walk‬
  • Place, Moscone Convention Center
    ‪8 min walk‬
  • Place, Oracle Park
    ‪19 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

Superior Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(78 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(61 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 465 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(18 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Grand Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 360 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Studio Suite, 1 Bedroom, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 405 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 630 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • 900 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite, 1 Bedroom, Non Smoking

  • 2000 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Hearing Accessible)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Studio Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 405 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

San Francisco

Located in Downtown San Francisco, Palace Hotel, a Luxury Collection Hotel, San Francisco is within a 5-minute walk of San Francisco Museum of Modern Art and within 15 minutes of other popular attractions like Moscone Convention Center. This 556-room, 5-star hotel welcomes guests with conveniences like an indoor pool, a gym, and a conference center.

What's nearby

  • Palace Hotel - 2 min walk - 0.1 miles
  • San Francisco Museum of Modern Art - 5 min walk - 0.3 miles
  • Union Square - 5 min walk - 0.3 miles
  • Moscone Convention Center - 8 min walk - 0.5 miles
  • Oracle Park - 19 min walk - 1.0 mile

Getting around

  • Market St & New Montgomery St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Ghirardelli Ice Cream & Chocolate Shop - ‬1 min walk
  • ‪Uno Dos Tacos - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪House of Shields - ‬1 min walk

About this property

Palace Hotel, a Luxury Collection Hotel, San Francisco

Luxury hotel with 2 restaurants and bars
At Palace Hotel, a Luxury Collection Hotel, San Francisco, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 72 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include meeting rooms, a conference center, and a business center.
48-inch flat-screen TVs come with satellite channels, and guests can stay connected with WiFi and wired internet. Bathrooms offer hair dryers and designer toiletries, and beds sport Frette Italian sheets. Other amenities include free weekday newspapers, free local calls, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of Historic Hotels of America.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 72 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 49 for adults and USD 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Court
  • GC2GO
  • Pied Piper

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center (53,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1875
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per accommodation, per stay
  • Dogs only
  • 1 total (40 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 50.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 49 for adults and USD 25 for children
  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palace Hotel Luxury Collection
Palace Hotel Luxury Collection San Francisco
Palace Luxury Collection
Palace Luxury Collection San Francisco
Palace Hotel Luxury Collection Hotel San Francisco
Palace Hotel Luxury Collection Hotel
Palace Hotel, a Luxury Collection Hotel, San Francisco Hotel

Frequently asked questions

Is free cancellation available at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Palace Hotel, a Luxury Collection Hotel, San Francisco offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Palace Hotel, a Luxury Collection Hotel, San Francisco?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Palace Hotel, a Luxury Collection Hotel, San Francisco on Oct 17, 2025 start from $278.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Palace Hotel, a Luxury Collection Hotel, San Francisco?

This hotel is situated in Downtown San Francisco within a 10-minute walk of San Francisco Museum of Modern Art, Union Square, and Embarcadero Center. You'll also find Oracle Park and Ferry Building less than a mile away.

Is there parking available at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Yes, valet parking is offered for USD 72 per day with in/out privileges. Electric car charging is also available for guests.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco feature a casino on the premises?

No, Palace Hotel, a Luxury Collection Hotel, San Francisco doesn't have a casino.

Will I find an indoor pool at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Palace Hotel, a Luxury Collection Hotel, San Francisco?

This historic hotel offers plenty of amenities for couples including an indoor pool, 2 bars, and 2 restaurants.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a hot tub?

No, there isn't a spa tub at this hotel.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a restaurant with a breakfast menu?

Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Palace Hotel, a Luxury Collection Hotel, San Francisco allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Palace Hotel, a Luxury Collection Hotel, San Francisco for a fee of USD 150.00 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Palace Hotel, a Luxury Collection Hotel, San Francisco?

The closest major airport to Palace Hotel, a Luxury Collection Hotel, San Francisco is Oakland Intl. Airport (OAK), which is 18.5 mi away (25 minutes by car). Another top airport is San Francisco Intl. Airport (SFO), which is located 14.3 mi away (28-minute drive).

Are there rooms with balconies at Palace Hotel, a Luxury Collection Hotel, San Francisco?

No, there aren't any guestrooms with balconies at Palace Hotel, a Luxury Collection Hotel, San Francisco.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Palace Hotel, a Luxury Collection Hotel, San Francisco.

Palace Hotel, a Luxury Collection Hotel, San Francisco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 745 out of 1002 reviews
Rating 8 - Good. 140 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room and clean! Friendly staff!
Stayed 1 night in Jun 2025

10/10 Excellent

Shiva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The one and only palace hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Jenia, TURLOCK

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcoming consistent staff
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Stayed 1 night in Jun 2025

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel is absolutely gorgeous. The service was exceptional, and the location was convenient.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ambreen

Excellent property, can’t wait for the next visit
Stayed 4 nights in Jun 2025

10/10 Excellent

Hilary

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Lilly

Traveled with family

Not a 5 star hotel

Rooms are small. Bathrooms are tiny. Not sure it’s a 5 star hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

charles, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!!!
Stayed 1 night in Jun 2025

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great, except that they charge $15 per day for WiFi.
Stayed 1 night in Jun 2025

8/10 Good

Jaimie

Liked: Cleanliness, staff & service, property conditions & facilities
Grand property, particulary the lobby. The rooms are small with older bathrooms, and you can very much hear whats happening in the hallways from the room. Be mindful of the area at night, and if taking long walks be very mindful of where your route back to the hotel is going through.
Stayed 3 nights in May 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Stayed 2 nights in Jun 2025

10/10 Excellent

Carl

Stayed 1 night in Jun 2025

10/10 Excellent

Kadaryna

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Experience

We had an amazing stay for my husband’s birthday. The staff were great and friendly the entire time, going above and beyond. They brought a surprise to our room for his birthday, even bringing the kids something. This was our second time and brought our family. This is the only place for us to stay when visiting.
Stayed 2 nights in Jun 2025

8/10 Good

Iva

Stayed 1 night in May 2025

10/10 Excellent

Mark

Stayed 5 nights in Apr 2025

10/10 Excellent

Al

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, beautiful property, location worked out perfectly.
Stayed 3 nights in May 2025

6/10 Okay

hasan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
2025 senesinde 5 yıldızlı otelde wifiyi hala ücretli satıyorlar. Verdikleri su avuç içi kadar. İki asansör var ve bakımları zayıf.
Stayed 3 nights in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in May 2025

10/10 Excellent

Mae Beverly, Camarillo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Palace Hotel is a grand stage where San Francisco’s past and present meet in timeless elegance..
Stayed 1 night in May 2025

8/10 Good

Joshua

Stayed 2 nights in May 2025

6/10 Okay

Alexander

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The bellhop said the elevators which are always too busy are not functional most of the time. So most people take the stairs every time.
Stayed 2 nights in May 2025