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Palace Hotel, a Luxury Collection Hotel, San Francisco

5.0 star property
Historic San Francisco hotel in Downtown San Francisco with 2 restaurants

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Photo gallery for Palace Hotel, a Luxury Collection Hotel, San Francisco

Property amenity
Indoor pool
Exterior
Frette Italian sheets, premium bedding, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Californian cuisine

Reviews

9.0

Wonderful

Popular amenities

  • Pool
    PoolPool
  • Air conditioning
    Air conditioningAir conditioning
  • Bar
    BarBar
  • Pet friendly
    Pet friendlyPet friendly
  • Housekeeping
    HousekeepingHousekeeping
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

4:00 PM

Check-out time

12:00 PM

Explore the area

Map
2 New Montgomery St, San Francisco, CA, 94105
  • Popular LocationMoscone Convention Center8 min walk
  • Popular LocationEmbarcadero Center10 min walk
  • Popular LocationOracle Park19 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)22 min drive

Room options

Deluxe Suite, 1 Bedroom

  • 630 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Studio Suite, 1 Bedroom

  • 405 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed

  • 360 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Suite, 1 Bedroom

  • 465 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 2 Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom

  • 2000 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 900 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Mobility Accessible, Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds (Mobility Accessible, Tub)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Hearing Accessible)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Studio Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 405 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

San Francisco

Located in Downtown San Francisco, Palace Hotel, a Luxury Collection Hotel, San Francisco is within a 5-minute walk of San Francisco Museum of Modern Art and within 15 minutes of other popular attractions like Moscone Convention Center. This 556-room hotel welcomes guests with conveniences like 2 restaurants, an indoor pool, and a gym.

What's nearby

  • San Francisco Museum of Modern Art - 4 min walk
  • Moscone Convention Center - 8 min walk
  • Embarcadero Center - 10 min walk
  • Oracle Park - 19 min walk
  • Chase Center - 4 min drive

Getting around

  • Market St & New Montgomery St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • The nearest major airports are:<br />Oakland Intl. Airport (OAK): 25-min drive, 18.5 mi/29.8 km<br /> San Francisco Intl. Airport (SFO): 22-min drive, 14.3 mi/23 km<br /> San Carlos, CA (SQL): 28-min drive, 24.9 mi/40 km<br /> Concord, CA (CCR-Buchanan Field): 34-min drive, 28.6 mi/46 km<br /> <p>The preferred airport is San Francisco Intl. Airport (SFO). </p>

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Ghirardelli Ice Cream & Chocolate Shop - ‬1 min walk
  • ‪Uno Dos Tacos - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Garden Court - ‬1 min walk

About this property

Palace Hotel, a Luxury Collection Hotel, San Francisco

Historic San Francisco hotel in Downtown San Francisco with 2 restaurants
At Palace Hotel, a Luxury Collection Hotel, San Francisco, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 72 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this historic hotel include meeting rooms, a conference center, and a business center.
Guests can expect WiFi, wired internet, and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and designer toiletries, and beds sport Frette Italian sheets. Other amenities include free weekday newspapers, free local calls, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 72 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 49 for adults and USD 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Court
  • GC2GO
  • Pied Piper

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Free crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center (53,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1875
  • Comprehensive food waste policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150.00 per accommodation, per stay
  • Dogs only
  • 1 total (40 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 50.00 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 49 for adults and USD 25 for children
  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Palace Hotel Luxury Collection
Palace Hotel Luxury Collection San Francisco
Palace Luxury Collection
Palace Luxury Collection San Francisco
Palace Hotel Luxury Collection Hotel San Francisco
Palace Hotel Luxury Collection Hotel
Palace Hotel, a Luxury Collection Hotel, San Francisco Hotel

Frequently asked questions

Is free cancellation available at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Palace Hotel, a Luxury Collection Hotel, San Francisco offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Palace Hotel, a Luxury Collection Hotel, San Francisco?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Palace Hotel, a Luxury Collection Hotel, San Francisco on Aug 2, 2024 start from $299.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Palace Hotel, a Luxury Collection Hotel, San Francisco?

This hotel is situated in Downtown San Francisco within a 10-minute walk of San Francisco Museum of Modern Art, Union Square, and Embarcadero Center. You'll also find Oracle Park and Ferry Building less than a mile away.

Will I be able to park at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Yes, valet parking is offered for USD 72 per day with in/out privileges. Electric car charging is also available for guests.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco feature a casino on the premises?

No, Palace Hotel, a Luxury Collection Hotel, San Francisco doesn't have a casino.

Will I find an indoor pool at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Yes, this hotel has an indoor pool.

Is Palace Hotel, a Luxury Collection Hotel, San Francisco good for couples?

This historic hotel offers plenty of amenities for couples including an indoor pool, 2 bars, and 2 restaurants.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a hot tub?

No, there isn't a spa tub at this hotel.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a restaurant with a breakfast menu?

Yes, Palace Hotel, a Luxury Collection Hotel, San Francisco has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Palace Hotel, a Luxury Collection Hotel, San Francisco allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Palace Hotel, a Luxury Collection Hotel, San Francisco for a fee of USD 150.00 per accommodation, per stay. The property also provides food and water bowls.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Palace Hotel, a Luxury Collection Hotel, San Francisco?

The closest major airport to Palace Hotel, a Luxury Collection Hotel, San Francisco is Oakland Intl. Airport (OAK), which is 18.5 mi away (25 minutes by car). Another top airport is San Francisco Intl. Airport (SFO), which is located 14.3 mi away (22-minute drive).

Are there rooms with balconies that I can book at Palace Hotel, a Luxury Collection Hotel, San Francisco?

No, there aren't any guestrooms with balconies at Palace Hotel, a Luxury Collection Hotel, San Francisco.

Does Palace Hotel, a Luxury Collection Hotel, San Francisco offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Palace Hotel, a Luxury Collection Hotel, San Francisco.

Palace Hotel, a Luxury Collection Hotel, San Francisco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 688 out of 1000 reviews" "
Rating 8 - Good. 173 out of 1000 reviews" "
Rating 6 - Okay. 73 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 31 out of 1000 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Karlee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & the pool area was amazing for kids. Very pretty building. Would have loved a better grab and go area for breakfast/snacks. Our room was connected to another by a door & you could hear the man talking on the phone very clearly. Safe area.
Stayed 4 nights in Jun 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Room was quiet with nice view. Hym and pool are great.
Stayed 1 night in May 2024

10/10 Excellent

El Sayed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a great time and city of San Francisco my family really love it service excellent
Stayed 3 nights in Apr 2024

6/10 Okay

Claire

Stayed 4 nights in Mar 2024

8/10 Good

sachie

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, and clean. We as a family felt safe. The employees were all very helpful. The parking was very convenient and our cars were secure
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and staff.
Stayed 7 nights in Apr 2024

10/10 Excellent

danee m

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Literally the best hotel I’ve ever stayed at! It’s super clean, nice, classy, and the staff was so sweet! I wish our stay had been longer! I can’t wait to go back!
Stayed 1 night in Apr 2024

10/10 Excellent

Reina

Liked: Cleanliness, property conditions & facilities
The staff was extremely friendly and very accommodating. My husband and I took my son and his two friends see a concert. The front desk was helpful with locating a restaurant near the venue For my husband and I to have dinner while the kids were at the concert.
Stayed 2 nights in Apr 2024

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel, great service.
Stayed 1 night in Apr 2024

8/10 Good

masha, boca raton

Liked: Cleanliness, property conditions & facilities
The hotel is OK understaffed in terms of management The hotel is understaffed Management and security take a very long time to respond, they have rowdy guests, Drunken parties at all hours of the night, and no control...
Stayed 3 nights in Apr 2024

10/10 Excellent

kulwant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms very comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Weekend at The Palace!
This was a weekend getaway for my husband and I at the Palace Hotel. The hotel is incredible, it’s part of the Marriott Bonvoy Luxury Collection for good reason. The room was beautiful, bed was comfortable, amenities were great. The dining is excellent. Can’t wait to stay here again.
The Garden Court- excellent buffet breakfast
Bites with cocktails at The Pied Piper Lounge.
Cocktails at The Pied Piper Lounge.
Stayed 1 night in Apr 2024

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with lots of amazing architecture. Rooms are elegant and comfortable, really nice bed. Lovely stay all around.
Stayed 1 night in Apr 2024

8/10 Good

Nydia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel:)
Stayed 1 night in Mar 2024

10/10 Excellent

Abhijeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Suki

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, good amenities, local and very helpful staff.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mary

Stayed 1 night in Apr 2024

10/10 Excellent

Christina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and friendly environment
All the hotel staff I encountered were class acts—lovely and professional. The bell staff ensured all patrons were acknowledged and delivered outstanding guest service. The area was safe, and the hotel offered all the amenities I required for my trip. I will stay here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Sue, Oakland

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable
Stayed 2 nights in Mar 2024

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Severely overpriced …
Stayed 2 nights in Apr 2024

10/10 Excellent

ARTIKA

Stayed 4 nights in Mar 2024