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Recent guest reviews

Transportation is very convenient just around the corner, only bad thing is the homeless or drug addicts just outside the hotel on either side of the street

The information shows that it is a 4-star hotel, but not as good as a 3-star hotel. The carpet is so dirty, the air conditioner is old and dirty, the room is small, no desk, can't work, the bathroom is small and dirty. It is the worst 4 star hotel I have ever stayed . The day I checked in, I immediately booked another hotel and left. Because of the non-refundable option, there is no way to get the lost money back. Only admit bad luck, I will tell all my friends, don't book this hotel, be deceived.

Do not recommend. I have used Wyndham multiple times in the past and really liked them. This Wyndham hotel was NOT up to Wyndham status. The rooms: no fridge, no drawers or shelves no table no chairs. Literally 2 beds and TV with all the wires showing, and a very small nightstand. Even the decals on the window to prevent bird crashes were just scotch tape! Garbage in halls for 2 days. Will be emailing Wyndham for a partial refund. AVOID AT ALL COSTS

The hotel itself is nice but the area is super sketch. Lots of homeless people outside but as long as you’re attentive of your surroundings and don’t make eye contact with them you’re fine. The staff here was really nice especially Steven who helped check me in. That man needs a raise!

Very clean and new rooms. Just the area around the hotel is filled with homeless people. Unlike what many people have written, i didn't find the place to be very dangerous. But, it's certainly not okay to be that way on the streets

Walking from property did not feel safe. Significant homeless group surrounds the hotel. And the mess that comes with it. If u have business near by stay else where.

Homeless camps outside the front desk are very concerning. Midnight fire alarm and grouchy front desk agent. Down town area is filthy and disgusting. Surprise parking fee of $42.00 per night. We could’ve stayed Sonya lot nicer for the expensive fees charged.

the property was conveniently located. Safe secure parking. I arrived and my room was not cleaned. the staff remedied it and gave me an upgrade. The next morning Steven took good care of me, late check out and extended the parking. The staff was quick and hospitable. Enjoyed interaction with night and day staff.

A very nice hotel to stay in and most of the staff was friendly too. The maid service was excellent. The area around the hotel is awful though. Watch where you step all the time. I've never been to a city with this problem.

Very nice. Clean, nice staff— good value.

Ac didnt work, dirty carpet, slow running faucet, uncomfortable pillows

I didn’t like the fact I wasn’t able to enjoy the view from window since it was super dirty. As well as I don’t believe both beds were queen one was definitely smaller!

Very friendly staff.

8th Street San Francisco CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • Business center

Located in Downtown San Francisco, BEI San Francisco, Trademark Collection by Wyndham is within a mile (2 km) of popular sights such as Moscone Convention Center and San Francisco Museum of Modern Art. This 4-star hotel has 396 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. For your convenience, a to-go breakfast is served each morning for a fee.


Rooms

60-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Safes, phones, and ironing boards are other standard amenities.


Property features

Guests of BEI San Francisco, Trademark Collection by Wyndham enjoy a 24-hour gym, free WiFi in public areas, and conference space. Self parking is available for USD 55 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, an arcade/game room, and express check-out.

Room options

Superior Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Studio, Non Smoking, Terrace

1 Twin Murphy Bed | Sleeps 2

Executive Room, 1 King Bed, Non Smoking, City View (High Floor)

1 King Bed | Sleeps 3

1 DBL Bed, Mobility and Hearing Impaired Access Room, Roll-In Shower, Non Smoking

1 Double Bed | Sleeps 2

Guest reviews for BEI San Francisco, Trademark Collection by Wyndham

Everyone (4) Couples (4) Family (2)
4
Partner Couples

Transportation is very convenient just around the corner, only bad thing is the homeless or drug addicts just outside the hotel on either side of the street

By , from Taylorsville on Oct 18, 2022

Review comment responded on Oct 20, 2022

Thanks for your feedback! we wish you safe travels ahead.

1
Partner Couples Business Business

The information shows that it is a 4-star hotel, but not as good as a 3-star hotel. The carpet is so dirty, the air conditioner is old and dirty, the room is small, no desk, can't work, the bathroom is small and dirty. It is the worst 4 star hotel I have ever stayed . The day I checked in, I immediately booked another hotel and left. Because of the non-refundable option, there is no way to get the lost money back. Only admit bad luck, I will tell all my friends, don't book this hotel, be deceived.

By on Oct 13, 2022

Review comment responded on Oct 13, 2022

Hi Jing,I'm sorry your stay did not meet your expectations. We will be addressing your feedback with our team. I do have good news; we were able to reverse back the second night of your reservation. Please speak with Expedia regarding the refund for the second night. Take care and safe travels ahead!

2
Friends

Do not recommend. I have used Wyndham multiple times in the past and really liked them. This Wyndham hotel was NOT up to Wyndham status. The rooms: no fridge, no drawers or shelves no table no chairs. Literally 2 beds and TV with all the wires showing, and a very small nightstand. Even the decals on the window to prevent bird crashes were just scotch tape! Garbage in halls for 2 days. Will be emailing Wyndham for a partial refund. AVOID AT ALL COSTS

By on Oct 11, 2022

Review comment responded on Oct 12, 2022

Hi Lee,Thank you for your feedback. I am sorry we feel short with your experience due to this, I am honoring a reversal of 145.55 back on your card. We will share your feedback with our team as we strive to improve our guest experience.

3
Friends

The hotel itself is nice but the area is super sketch. Lots of homeless people outside but as long as you’re attentive of your surroundings and don’t make eye contact with them you’re fine. The staff here was really nice especially Steven who helped check me in. That man needs a raise!

By on Sep 30, 2022

Review comment responded on Oct 3, 2022

Thank you for staying with us!

5
Family with small children

Very clean and new rooms. Just the area around the hotel is filled with homeless people. Unlike what many people have written, i didn't find the place to be very dangerous. But, it's certainly not okay to be that way on the streets

By on Sep 5, 2022

Review comment responded on Sep 8, 2022

Thank you for your review Dinesh. We are glad you enjoyed your stay with us and we are working with the city to improve the area. Safe travels ahead!

3
Everyone

Walking from property did not feel safe. Significant homeless group surrounds the hotel. And the mess that comes with it. If u have business near by stay else where.

By on Aug 3, 2022

Review comment responded on Aug 14, 2022

Hi Ryan, I am very sorry that your experience at the BEI Hotel did not meet your expectations. San Francisco has an empathetic and welcoming attitude towards all people. We share the city and encourage inclusivity and kindness. It is a dense urban environment; not unlike most major US cities. We do our best to provide a very safe and comfortable stay to all. I apologize to you that nature of the location was not ideal for your situation.

2
Partner Couples

Homeless camps outside the front desk are very concerning. Midnight fire alarm and grouchy front desk agent. Down town area is filthy and disgusting. Surprise parking fee of $42.00 per night. We could’ve stayed Sonya lot nicer for the expensive fees charged.

By on Jun 21, 2022

Review comment responded on Jul 16, 2022

Hi Brady, Thank you for sharing your experience with us and for your feedback. We are working with our local authorities to improve the conditions of our neighborhood and I can tell you that we no longer have any encampments. Our parking is consider pretty reasonable rate for San Francisco, most places charge $60+ per night. We wish you safe travels ahead.

4
Family Business Business

the property was conveniently located. Safe secure parking. I arrived and my room was not cleaned. the staff remedied it and gave me an upgrade. The next morning Steven took good care of me, late check out and extended the parking. The staff was quick and hospitable. Enjoyed interaction with night and day staff.

By , from Ladera Ranch on Feb 9, 2022

Review comment responded on Feb 9, 2022

Thank you for staying with us and for sharing your experience. We are happy to hear Steven and the night staff provided you with great service during your stay. Take care!

4
Family

A very nice hotel to stay in and most of the staff was friendly too. The maid service was excellent. The area around the hotel is awful though. Watch where you step all the time. I've never been to a city with this problem.

By on Nov 17, 2021

Review comment responded on Nov 18, 2021

Thank you for your feedback. We're glad you have a great overall stay! in regards to the area, the city is working to clean up the streets, San Francisco as whole was heavily impacted by Covid and not enough shelters in the city. We wish you safe travels ahead, take care!

5
Family with small children

Very nice. Clean, nice staff— good value.

By on Oct 10, 2021

Review comment responded on Oct 16, 2021

Thank you for staying with us! we are very happy you had a wonderful stay with us!

BEI San Francisco, Trademark Collection by Wyndham

50 8th Street, San Francisco, CA 94103
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