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Hotel Nikko San Francisco

4.0 out of 5.0

Recent guest reviews

Great hotel, nice facilities. Pool is very nice. Impeccable service, really top, whater you want or need, service is top. Food is excellent and room service is top. A little noisy in the streets, and you ear it even on the 19th floor, but the whole area is like this...

Very clean Hotel that had helpful staff. The hotel was located near many restaurants and in walking distance to transportation.

Newly remodeled hotel was very nice. The front lobby could be more welcoming.

Great hotel, excellent location for shopping. Only negatives are $50 a day parking and although our room was available early, had to pay extra to check in early.

Really nice hotel. Happy friendly staff. Welcoming. Room is very nice. And district is cool and interesting we will come back. Hmmm

Hotel staff was prompt to deliver extra towels. Check in was easy. Concierge was helpful. Valet was great.

Staff was very welcoming and friendly! The staff were good at remembering names and greeting you each time you left or returned to the hotel. Would highly recommend this hotel! Only downside was that “Buster” the dog was not available during the time of our stay

Well maintained hotel with excellent location. We would use this hotel again .

Had a corner room. Very nice view. Bed was comfortable. Room was clean. The staff were very nice.

Only literally 2 blocks away from union square this hotel is amazing. Clean friendly staff modern and best of all near the final trolie stop, high end shops, Chinatown and very good area.

Location was perfect in the heart of Union Square. We didnt have to take our car out. We just walked for shopping and dining. Friendly staff. Easy check in and out. We text the hotel for special requests which were fulfilled within 10 minutes. Our room was clean and bed was soft. We enjoyed our stay and will definitely come back.

Nice place, no question. Good pool. The bar drinks are wayyyyyy too expensive. Laundry service at $4.50 per T-shirt. If you're not on an expense account think twice.

Hotel Nikko is located on the edge of Union Square, just a block or two from the Tenderloin are which is well-known for homelessness and crime. The location was adequate but not ideal. We arrived home Saturday night to a room that had not been cleaned. We had ordered room service early that morning and were rather disappointed to return at 10 p.m. to a room with all the tableware and food laid out, no fresh towels, etc. They neglected to clean the room all day (we did not put up a do not disturb notice). We also forgot our phone charger at a prior hotel during our travels, and the concierge would not provide a loaner iPhone charger for our stay. We were disappointed in this overall experience.

Room carpet was worn and had some stains, but overall was really nice and quiet.

Great hotel with great ammenities pet friendly good staff

Pool was nice and friendly people very close to are food we eat Macy had sale 40%off thank you very very much.

We had a wonderful experience. The upgrade to the rooms - perfect. Nice touches ensure an enjoyable stay.

The Nikko is an easy walk to BART, has many dining options nearby, and comfortable well-designed rooms. And it's spotless throughout.

We stayed here for one night and it was perfect. Large room and bathroom. CLEAN and great location for most things in the city.

Overall, the hotel is great. It's clean, the staff friendly, and such great access to Union Square and the theater. Only problem was there were no washcloths or hand towels anywhere, so drying your hands or face, we had to use the bath towels that you want clean after you take a shower.

222 Mason St San Francisco CA

Hotel highlights

  • Walking distance to Westfield San Francisco Centre and San Francisco Museum of Modern Art
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Nightclub

Located in Downtown San Francisco, Hotel Nikko San Francisco is within a 5-minute walk of Westfield San Francisco Centre and within 15 minutes of other popular attractions like San Francisco Museum of Modern Art. This 532-room, 4-star hotel has a restaurant, an indoor pool, and a 24-hour health club. Located centrally in San Francisco, it's also close to Lombard Street and Pier 39.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a lobby lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is available for a fee.


Rooms

All of Hotel Nikko San Francisco's 532 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. 42-inch flat-screen TVs come with pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free local calls, safes, and ironing boards.


Property features

Hotel Nikko San Francisco features a nightclub, an indoor pool, and a 24-hour health club. Valet parking is available for USD 50.00 per night, and there's also an airport shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a spa tub, a sauna, and a rooftop terrace.

Guest reviews for Hotel Nikko San Francisco

Everyone (33) Couples (152) Business (80) Family (54) Other (36) Friends (23)
5

great hotel, great service

Everyone

Great hotel, nice facilities. Pool is very nice. Impeccable service, really top, whater you want or need, service is top. Food is excellent and room service is top. A little noisy in the streets, and you ear it even on the 19th floor, but the whole area is like this...

By , from canada on Mar 12, 2018

5

good location

Everyone

Very clean Hotel that had helpful staff. The hotel was located near many restaurants and in walking distance to transportation.

By , from Detroit on Mar 7, 2018

5
Everyone

Newly remodeled hotel was very nice. The front lobby could be more welcoming.

By on Mar 5, 2018

4

nice hotel within walking distance of shopping

Everyone

Great hotel, excellent location for shopping. Only negatives are $50 a day parking and although our room was available early, had to pay extra to check in early.

By on Mar 4, 2018

5

john’s steak and seafood down the road was amazing

Everyone

Really nice hotel. Happy friendly staff. Welcoming. Room is very nice. And district is cool and interesting we will come back. Hmmm

By on Feb 18, 2018

4

nice hotel close to everything

Everyone

Hotel staff was prompt to deliver extra towels. Check in was easy. Concierge was helpful. Valet was great.

By on Jan 22, 2018

5
Everyone

Staff was very welcoming and friendly! The staff were good at remembering names and greeting you each time you left or returned to the hotel. Would highly recommend this hotel! Only downside was that “Buster” the dog was not available during the time of our stay

By on Jan 15, 2018

5

san francisco superior hotel.

Everyone

Well maintained hotel with excellent location. We would use this hotel again .

By , from longview, washington on Jan 5, 2018

5

very nice room

Everyone

Had a corner room. Very nice view. Bed was comfortable. Room was clean. The staff were very nice.

By on Jan 2, 2018

5

excellent location

Everyone

Only literally 2 blocks away from union square this hotel is amazing. Clean friendly staff modern and best of all near the final trolie stop, high end shops, Chinatown and very good area.

By , from new york city on Dec 21, 2017