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Recent guest reviews

Beautiful, modern and clean room! Very comfortable bed and pillow! Staff is very warm and friendly! A property

I really loved this property much more than I thought I would. A fantastic value considering the price of hotels in San Fran. I would most definitely stay here again!

This property exceeded my expectations. The room was beautiful and the indoor pool was beautiful and serene. The workout center was huge with many treadmills. The hotel did not have much of a gift shop or lounge for drinks. There was a restaurant but I never used it. Also, the person who checked us in did not tell us about the housekeeping button by door. One can ask for privacy or housekeeping daily by the touch of button on light switch by door. We didn’t notice and did not have housekeeping one day.

Was taken away with the how beautiful the hotel is, and how the staff are extremely professional and helpful. Didn’t know it was dog friendly!! Will come back again!

Nice hotel...i will come back and love the pool....

Very nice modern property

Excellent but the general area where the hotel is not very nice. Too many homeless people milling around. It’s a city’s problem not the hotel’s though.

I liked the spaciousness and cleanliness of the rooms. We were on a high floor with a view but the window was very dirty. We felt they were understaffed and missed having a bar in the hotel (the bar is in the hotel restaurant which has limited hours.

Great amenities, location and cleanliness of the hotel.

Very friendly and helpful staff! Clean and comfortable.

Mason St San Francisco CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Nightclub
  • Indoor pool

Located in Union Square, Hotel Nikko San Francisco is within 2 miles (3 km) of popular attractions such as Moscone Convention Center and Pier 39. This 532-room, 4.5-star hotel has a restaurant, an indoor pool, and free in-room WiFi.


Dining

In addition to a restaurant that serves breakfast and dinner, you can also enjoy a drink at the piano bar. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 10:30 AM.


Rooms

47-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Minibars, coffee makers, and free newspapers are other standard amenities. Limited housekeeping is available.


Property features

Hotel Nikko San Francisco features a nightclub, an indoor pool, and a gym. Valet parking is available for USD 65 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.

Room options

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Deluxe Room, 1 Queen Bed, Accessible

1 Queen Bed | Sleeps 2

Deluxe Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Junior Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Hotel Nikko San Francisco

Everyone (15) Couples (6) Family (2)
5
Business Business

Beautiful, modern and clean room! Very comfortable bed and pillow! Staff is very warm and friendly! A property

By on Sep 16, 2022

Review comment responded on Sep 17, 2022

Good Day,Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable.Sincerely, The Quality Assurance and Guest Experience Team

5
Everyone

By on Aug 2, 2022

5
Everyone

By on Aug 1, 2022

5
Everyone

I really loved this property much more than I thought I would. A fantastic value considering the price of hotels in San Fran. I would most definitely stay here again!

By on Jul 16, 2022

Review comment responded on Jul 19, 2022

Good Day, Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable. Sincerely, The Quality Assurance and Guest Experience Team

5
Everyone

By on Jun 22, 2022

5
Family

This property exceeded my expectations. The room was beautiful and the indoor pool was beautiful and serene. The workout center was huge with many treadmills. The hotel did not have much of a gift shop or lounge for drinks. There was a restaurant but I never used it. Also, the person who checked us in did not tell us about the housekeeping button by door. One can ask for privacy or housekeeping daily by the touch of button on light switch by door. We didn’t notice and did not have housekeeping one day.

By on Jun 9, 2022

Review comment responded on Jun 10, 2022

Good Day, Thank you for taking the time to submit a review of your recent stay at the Hotel Nikko San Francisco. Your feedback is essential in helping the team at the hotel Nikko to offer a service that promotes Fantastic Memories. We are delighted to hear that you enjoyed your stay, and we are looking forward to welcoming you back to the Hotel Nikko upon a future trip to San Francisco. Please do not hesitate to contact us if there is anything the team can do to make your next trip memorable. Sincerely, The Quality Assurance and Guest Experience Team

5
Partner Couples

Was taken away with the how beautiful the hotel is, and how the staff are extremely professional and helpful. Didn’t know it was dog friendly!! Will come back again!

By on May 15, 2022

Review comment responded on May 17, 2022

Good day Jean Pierre, Thank you for taking the time to submit a review of your stay with us, your feed back is extremely important. We are delighted to hear that you enjoyed your stay and are looking forward to a return trip. Please do not hesitate to contact us upon your return if there is anything we can do to make your next trip just as memorable. Sincererly, Lesley Dill

5
Everyone

Nice hotel...i will come back and love the pool....

By on Feb 16, 2022

Review comment responded on Feb 17, 2022

Dear Kevin, Thank you very much for your great rating of Hotel Nikko. We are very pleased that you loved our 5th Floor indoor pool area and look forward to your return. Thank you for staying with us.

5
Partner Couples

By on Feb 14, 2022

Review comment responded on Feb 15, 2022

Good Day Joey, Thank you for taking the time to submit a review of your stay with us, your feedback is extremely important. We are delighted to hear that you enjoyed your stay and are looking forward to a return trip. Please do not hesitate to contact us upon your return if there is anything we can do to make your next trip just as memorable. Sincerely, Lesley Dill - Assistant Director of Quality

4
Everyone

By on Oct 31, 2021

Hotel Nikko San Francisco

222 Mason St, San Francisco, CA 94102
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