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Hotel Nikko San Francisco

4.0 out of 5.0

Recent guest reviews

Overall is good, Just got one problem- as Platinum Member and booked the VIP Hotel. The hotel staff never offered any upgrade and thought that I booked from hoteltonight App. My last stay, I have asked the front desk about the premium Internet, and she’s upgraded me to the premium internet, but still got charged for $35 on my credit card about this charge.

Good location for shopping. Very helpful staff. Convenient location.

Very spacious rooms! Love the view of the city. Tank you for the complimentary upgrade! will come back again when visiting the bay

We enjoyed our stay at the Nikko. It was close to shopping and restaurants which was nice. The room got a little stuffy while we were there however otherwise it was perfect.

Elegant hotel. in the heart of SanFrancisco shopping district. i had a wonderful time and will definitely make it my hotel next time i'm in SF.

Great hotel, nice facilities. Pool is very nice. Impeccable service, really top, whater you want or need, service is top. Food is excellent and room service is top. A little noisy in the streets, and you ear it even on the 19th floor, but the whole area is like this...

Very clean Hotel that had helpful staff. The hotel was located near many restaurants and in walking distance to transportation.

Newly remodeled hotel was very nice. The front lobby could be more welcoming.

Great hotel, excellent location for shopping. Only negatives are $50 a day parking and although our room was available early, had to pay extra to check in early.

Really nice hotel. Happy friendly staff. Welcoming. Room is very nice. And district is cool and interesting we will come back. Hmmm

Hotel staff was prompt to deliver extra towels. Check in was easy. Concierge was helpful. Valet was great.

Staff was very welcoming and friendly! The staff were good at remembering names and greeting you each time you left or returned to the hotel. Would highly recommend this hotel! Only downside was that “Buster” the dog was not available during the time of our stay

Well maintained hotel with excellent location. We would use this hotel again .

Had a corner room. Very nice view. Bed was comfortable. Room was clean. The staff were very nice.

Only literally 2 blocks away from union square this hotel is amazing. Clean friendly staff modern and best of all near the final trolie stop, high end shops, Chinatown and very good area.

Location was perfect in the heart of Union Square. We didnt have to take our car out. We just walked for shopping and dining. Friendly staff. Easy check in and out. We text the hotel for special requests which were fulfilled within 10 minutes. Our room was clean and bed was soft. We enjoyed our stay and will definitely come back.

Nice place, no question. Good pool. The bar drinks are wayyyyyy too expensive. Laundry service at $4.50 per T-shirt. If you're not on an expense account think twice.

Hotel Nikko is located on the edge of Union Square, just a block or two from the Tenderloin are which is well-known for homelessness and crime. The location was adequate but not ideal. We arrived home Saturday night to a room that had not been cleaned. We had ordered room service early that morning and were rather disappointed to return at 10 p.m. to a room with all the tableware and food laid out, no fresh towels, etc. They neglected to clean the room all day (we did not put up a do not disturb notice). We also forgot our phone charger at a prior hotel during our travels, and the concierge would not provide a loaner iPhone charger for our stay. We were disappointed in this overall experience.

Room carpet was worn and had some stains, but overall was really nice and quiet.

Great hotel with great ammenities pet friendly good staff

222 Mason St San Francisco CA

Hotel highlights

  • Walking distance to Westfield San Francisco Centre and San Francisco Museum of Modern Art
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Nightclub

Located in Downtown San Francisco, Hotel Nikko San Francisco is within a 5-minute walk of Westfield San Francisco Centre and within 15 minutes of other popular attractions like San Francisco Museum of Modern Art. This 532-room, 4-star hotel has a restaurant, an indoor pool, and a 24-hour health club. Located centrally in San Francisco, it's also close to Lombard Street and Pier 39.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a lobby lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is available for a fee.


Rooms

Guests can expect free WiFi and 42-inch a flat-screen TV with pay movies. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a minibar, a coffee maker, and free newspapers.


Property features

Hotel Nikko San Francisco features a nightclub, an indoor pool, and a 24-hour health club. Valet parking is available for USD 50.00 per night, and there's also an airport shuttle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include a spa tub, a sauna, and a rooftop terrace.

Room options

Junior Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Imperial Club Room

King 1 | Sleeps 3

Deluxe Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Hotel Nikko San Francisco

Everyone (37) Couples (153) Business (80) Family (54) Other (36) Friends (23)
4

convenient location, nice decoration

Everyone

Overall is good, Just got one problem- as Platinum Member and booked the VIP Hotel. The hotel staff never offered any upgrade and thought that I booked from hoteltonight App. My last stay, I have asked the front desk about the premium Internet, and she’s upgraded me to the premium internet, but still got charged for $35 on my credit card about this charge.

By , from Thailand on Jul 25, 2018

5
Everyone

Good location for shopping. Very helpful staff. Convenient location.

By on Jul 21, 2018

4
Couples

Very spacious rooms! Love the view of the city. Tank you for the complimentary upgrade! will come back again when visiting the bay

By on Jun 8, 2018

4

nice hotel close to shopping

Everyone

We enjoyed our stay at the Nikko. It was close to shopping and restaurants which was nice. The room got a little stuffy while we were there however otherwise it was perfect.

By on May 29, 2018

5
Everyone

Elegant hotel. in the heart of SanFrancisco shopping district. i had a wonderful time and will definitely make it my hotel next time i'm in SF.

By , from Paris, France on May 13, 2018

5

great hotel, great service

Everyone

Great hotel, nice facilities. Pool is very nice. Impeccable service, really top, whater you want or need, service is top. Food is excellent and room service is top. A little noisy in the streets, and you ear it even on the 19th floor, but the whole area is like this...

By , from canada on Mar 12, 2018

5

good location

Everyone

Very clean Hotel that had helpful staff. The hotel was located near many restaurants and in walking distance to transportation.

By , from Detroit on Mar 7, 2018

5
Everyone

Newly remodeled hotel was very nice. The front lobby could be more welcoming.

By on Mar 5, 2018

4

nice hotel within walking distance of shopping

Everyone

Great hotel, excellent location for shopping. Only negatives are $50 a day parking and although our room was available early, had to pay extra to check in early.

By on Mar 4, 2018

5

john’s steak and seafood down the road was amazing

Everyone

Really nice hotel. Happy friendly staff. Welcoming. Room is very nice. And district is cool and interesting we will come back. Hmmm

By on Feb 18, 2018