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Recent guest reviews

Great location within walking distance of Bart stop, cable car, shops, very clean, friendly staff

Loved the pool and hot tub. We called twice for a dental kit to be delivered to our room and never received it, otherwise room service food was delicious and the room was clean and comfortable.

The room was spacious and very comfortable with a nice view of the city and and the Bay.

Very clean and well maintained property. Did not have shampoo in bathroom and when requested a toothbrush to be provided, it never showed up.

The property was clean with modern updates. The staff was very friendly and accommodating during my stay here. The valet service was organized with very nice staff members. I would recommend staying here for anyone traveling and wanting to stay in downtown SF.

Cute, calm, friend place! Perfect location as well!

Modern amenities. Large rooms. Close proximity to shopping and restaurants.

The room I booked(deluxe king) I personally felt was too small and since they were almost fully booked they couldn't upgrade me complementary. However, I was able to upgrade to a club level king room for an additional cost per night. The front desk agent even showed me both rooms so I could personally chose myself which was really nice of her to do. Once I upgraded, my club level room was very nice and spacious. I also enjoyed having the buffet breakfast included in my stay. Stacey the server at the restaurant for breakfast was AMAZING. She was so nice and accommodating. She helped me figure out how to get to the attractions and even got me a map and drew routes for me. The next day she checked on me again to see how it went which is really nice especially when its your first interaction in the morning it helps set the tone for the day. I would defiantly come back due to her.

Mason St San Francisco CA

Hotel highlights

  • Steps from SHN Curran Theatre and Powell and Market Cable Car Turnaround
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Nightclub

Located in Downtown San Francisco, Hotel Nikko San Francisco is next to popular attractions like SHN Curran Theatre and Powell and Market Cable Car Turnaround. This 532-room, 4-star hotel has a restaurant, an indoor pool, and a 24-hour health club.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a lobby lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is available for a fee.


Rooms

All of Hotel Nikko San Francisco's 532 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. 42-inch flat-screen TVs come with pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free local calls, safes, and ironing boards.


Property features

Hotel Nikko San Francisco features a nightclub, an indoor pool, and a 24-hour health club. Valet parking is available for USD 65 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a spa tub, a sauna, and a rooftop terrace.

Room options

Junior Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Imperial Club Room

King 1 | Sleeps 3

Deluxe Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Hotel Nikko San Francisco

Everyone (58) Couples (157) Business (80) Family (57) Other (36) Friends (23)
5
Partner Couples

Great location within walking distance of Bart stop, cable car, shops, very clean, friendly staff

By on Sep 14, 2019

Review comment responded on Sep 16, 2019

Good day, Thank you for your great rating of Hotel Nikko. We are pleased to see that you found our location ideal for your San Francisco needs. We are in such close proximity to the bart, cable cars, and shopping areas in San Francisco. Thank you for your kind words in regards to our friendly staff. We look forward to welcoming you back in the very near future. Thank you for staying with us. Anna Marie Presutti- GM Hotel Nikko, San Francisco

5
Everyone

By on Aug 30, 2019

Review comment responded on Aug 30, 2019

Good day, Thank you very much for your 100% positive rating of Hotel Nikko. We are very pleased that you enjoyed your overall stay with us. We look forward to welcoming you back in the very near future. Thank you for staying with us. Anna Marie Presutti- GM Hotel Nikko, San Francisco

5
Everyone

By on Aug 23, 2019

Review comment responded on Aug 26, 2019

Good day, Thank you very much for your great rating of Hotel Nikko. We are so pleased to see that you enjoyed your overall stay with us. We look forward to welcoming you back in the very near future. Thank you for staying with us. Anna Marie Presutti-GM Hotel Nikko, San Francisco

5
Everyone

By on Aug 1, 2019

Review comment responded on Aug 2, 2019

Good day, Thank you very much for your wonderful rating of Hotel Nikko. We are so pleased to see that you enjoyed your overall stay with us. We do look forward to welcoming you back in the very near future. Anna Marie Presutti-GM Hotel Nikko, San Francisco

5
Partner Couples

Loved the pool and hot tub. We called twice for a dental kit to be delivered to our room and never received it, otherwise room service food was delicious and the room was clean and comfortable.

By on Jul 30, 2019

Review comment responded on Jul 30, 2019

Good day, Thank you very much for your feedback of Hotel Nikko. We are pleased that you were satisfied with our room service, the delicious food, and your overall cleanliness of your room. We deeply apologize that you never received your dental kit after requesting it twice. We will surely investigate as we want to ensure all items are delivered in a timely manner. Thank you for staying with us and we look forward to welcoming you back in the very near future.

5
Partner Couples

The room was spacious and very comfortable with a nice view of the city and and the Bay.

By on Jul 2, 2019

Review comment responded on Jul 4, 2019

Good day, Thank you very much for your wonderful feedback. We are so delighted to know that you found the room to be comfortable, spacious, and full of beautiful views of San Francisco. We do hope to see you in the very near future. Thank you for staying with us.

5
Everyone

By on Jun 24, 2019

Review comment responded on Jul 4, 2019

Good day, Thank you for your wonderful feedback. We appreciate your stay and do hope to welcome you back in the very near future.

3
Everyone

By on Jun 18, 2019

Review comment responded on Jul 6, 2019

Good day, Thank you for your rating of Hotel Nikko. Thank you for staying with us and we do hope to welcome you back when you travels bring you back to San Francisco.

4
Everyone

Very clean and well maintained property. Did not have shampoo in bathroom and when requested a toothbrush to be provided, it never showed up.

By on May 20, 2019

5
Everyone

By on Apr 30, 2019

Hotel Nikko San Francisco

222 Mason St, San Francisco, CA 94102
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