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Riviera hotel

2.0 star property

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Photo gallery for Riviera hotel

Quadruple Room (Quad Room Shared Bath, 2 Queens) | Terrace/patio
A bathroom with a shower enclosure, a white tiled floor, and a white wall with a shelf.
Double Room (Basic Double Shared Bath, 1 Queen) | Egyptian cotton sheets, premium bedding, down comforters
Double Room, Private Bathroom | Bathroom | Bathrobes, towels, soap, shampoo
Double Room, Private Bathroom | Bathroom | Bathrobes, towels, soap, shampoo

Reviews

5.2 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
420 Jones St, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪5 min walk‬
  • Place, Union Square
    ‪7 min walk‬
  • Place, SF Masonic Auditorium
    ‪8 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Double Room (Basic Double Shared Bath, 1 Queen)

Double Room (Basic Double Shared Bath, 1 Queen) | Egyptian cotton sheets, premium bedding, down comforters

Double Room (Basic Double Shared Bath, 1 Queen)

  • 144 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room (Quad Room Shared Bath, 2 Queens)

Quadruple Room (Quad Room Shared Bath, 2 Queens) | Egyptian cotton sheets, premium bedding, down comforters

Quadruple Room (Quad Room Shared Bath, 2 Queens)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | Bathroom | Bathrobes, towels, soap, shampoo

Double Room, Private Bathroom

  • 155 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

A corner room with a flat-screen TV mounted on the wall, a microwave on a small table, and a power outlet on the wall.

Single Room

  • 87 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Basic Shared Dormitory

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

San Francisco

Located in Union Square, Riviera hotel is within a 10-minute walk of popular sights such as Union Square and SF Masonic Auditorium. The 34 rooms at this hotel include microwaves, minibars, and flat-screen TVs.

What's nearby

  • Warfield Theatre - 5 min walk - 0.3 miles
  • Westin St Francis Hotel Glass Elevators - 5 min walk - 0.3 miles
  • Union Square - 7 min walk - 0.4 miles
  • SF Masonic Auditorium - 8 min walk - 0.5 miles
  • Moscone Convention Center - 15 min walk - 0.8 miles

Getting around

  • San Francisco Station - 3 min drive
  • Powell St & O'Farrell St Stop - 6 min walk
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪Cinnabar - ‬1 min walk
  • ‪Cityscape Bar & Restaurant | Hilton San Francisco Union Square - ‬3 min walk
  • ‪Herb N'Kitchen - ‬3 min walk
  • ‪Bourbon & Branch - ‬1 min walk
  • ‪Cantoo Latin Asian Rotisserie - ‬2 min walk

About this property

Riviera hotel

Guests of Riviera hotel enjoy features like free WiFi in public areas. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
Flat-screen TVs come with satellite channels and first-run movies. Bathrooms offer bathrobes, and Select Comfort beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other amenities include microwaves, minibars, and desks. Bathrooms are shared; change of towels is available on request.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Shampoo
  • Shared bathroom (in-room sink)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • Microwave
  • Minibar

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet (varies based on length of stay), plus a deposit of USD 50 per stay
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What can I see near Riviera hotel ?

This hotel is situated in Union Square within a 10-minute walk of Union Square and SF Masonic Auditorium. You'll also find Bill Graham Civic Auditorium and Palace Hotel less than a mile away.

How much does it cost to stay at Riviera hotel ?

As of Aug 1, 2026, prices found for a 1-night stay for 2 adults at Riviera hotel on Aug 4, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Riviera hotel ?

No, there isn't parking available at the hotel.

Does Riviera hotel feature a casino on the premises?

No, Riviera hotel doesn't have a casino.

Will I find an indoor pool at Riviera hotel ?

No, there is no indoor pool at this hotel.

Is Riviera hotel a good place to stay for couples?

Amenities that appeal to couples at this hotel include Egyptian cotton sheets, a minibar, and streaming services.

Does Riviera hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Riviera hotel feature a restaurant that includes a breakfast menu?

No, Riviera hotel doesn't have a restaurant that serves breakfast.

Will Riviera hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Riviera hotel for a fee of USD 20 per pet, per night. A deposit of USD 50 per stay is collected.

Does Riviera hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Riviera hotel ?

The closest major airport to Riviera hotel is San Francisco Intl. Airport (SFO), which is 14 mi away (28 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 19.8 mi away (38-minute drive).

Can I book a room with a balcony at Riviera hotel ?

No, there aren't any guestrooms at Riviera hotel that offer a balcony.

Riviera hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 35 out of 117 reviews
Rating 8 - Good. 6 out of 117 reviews
Rating 6 - Okay. 8 out of 117 reviews
Rating 4 - Poor. 9 out of 117 reviews
Rating 2 - Terrible. 59 out of 117 reviews

4.4/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

3.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown very helpful staff. Near very good Yucatan restaurants also.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Not sure what kind of place this is or how it is in any type of business.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Staff brought in new TV and frig and helped with my luggage
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Paula

skip
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place, great value
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Joseph

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was clean. Stayed only one day but for a night stay was ok.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Emmanuel

Disliked: Cleanliness, staff & service, amenities
Don’t go here
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities
Completely misrepresented by pictures. Filthy, Unsafe, no toilet/shower in room. The property should be condemned.
Stayed 7 nights in Mar 2026
Verified review

2/10 Terrible

Robert

Disliked: Property conditions & facilities
Room smelled of smoke. Water flow in sink was a trickel. Outside noise was loud.
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Melika

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
very dirty, Unsafe, smell bad, old, the staff were rude.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, safe walking neighborhood in The Marina. Convenient to jogging, restaurants, Pilates. Spin, short rides by uber to downtown and public transportation. Clean!! Comfortable, safe in room, closet, towels, soaps, etc what you expect at a hotel, no frills, great price. Will stay here again
Stayed 4 nights in Jan 2026
Verified review

2/10 Terrible

Lauren

Disliked: Cleanliness, property conditions & facilities
Staff were helpful but the room is not air conditioned and you share a bathroom w the other guest. No elevator but the staff had one that was super old and they did help me bring it up to our room. The environment was not the best outside the room. But sf is not the best area. Hotels were booked out for a cyber security conference otherwise I wouldn’t have stayed here.
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Zaher

Disliked: Cleanliness, amenities, property conditions & facilities
Lots of homeless people ,not safe
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Paula

The Indian gentlemen who run this hotel go above and beyond to help out I am a disabled senior and couldnt have been treater better. My nahhage was carried up the elevator to my room The linens were fresh and the tile bathrooms My baggage was cheerfully carried to my room since I am a disabled senior. As for the comments about the noise and homeless on the street? get earplugs- this is the Tenderloin and enjoy the ambience since you are saving a lot of money. Highly recommended for adventurous travelers who appreciate historical buildings
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Tanner

Liked: Staff & service
Nice staff, good service, area is a little sketchy, but it doesn’t seem that anybody will mess with you
Stayed 3 nights in Sep 2025
Verified review

4/10 Poor

JESS

Disliked: Staff & service, amenities
It’s in the tenderloin of sf so prepare for that. The rooms are cold and make sure to ask for a towel. For the cost maybe worth it but wow that neighborhood is beyond noisy.
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

mohtisham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please dont book this hotel, it was a traumatizing experience - i booked it for 3 nights and literally left at midnight on thr 1st night. I just couldnt take it anymore, The sink had so many cockroaches around, the room felt like it had not been cleaned for a week, stains on the wall and door and bed, no towel, no sanitary in the room or the bathroom. Ah shared bathroom was so stinky, stains and i never used it once but rather went to a gym for a guest pass and used theirs. DONT BOOK IT, Youll regret it - I wasted money and regretting it.
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Nicholas

Disliked: Cleanliness, amenities, property conditions & facilities
The area was dreadful and smelled awful. Room was “clean” but bathroom floors needed to be cleaned and there was visible rotting. There was literally noise 24/7. From the I houses arguing on the street, yelling to music blasting all night. 0/10
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on the edge of the Pacific Heights neighborhood, so the prices are budget friendly. Glide Church several corner markets, cafes, mail and laundry service shops are nearby. Recommended for the adventerous traveler who doesnt mind experiencing local color and seeing the real San Francisco. The public transportation is excellent, the BART underground train, MUNI buses & streetcars and the iconic cable cars will get you around the city easily. Parking is expensive and with one way streets and Market St cutting thru at an angle, driving downtown can be frustrating. Highly recommended are the great variety of restaurants, close by are Indian, Turkish, Mexican, Salvadorian, Yucatan, Chinese,Japanese, Mongolian , Thai and Nepalese cafes! It has been said that you could eat out everyday of the year in SF and never run out of new places to dine!! If you want to practice your Hindi ,talk to the staff and the Uber and Door Dash drivers who also stay there.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
It’s the combination of all of it. They were very professional and made my stay there as relaxing as possible!! I recommend it !! Thank you !!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities
Room was simple but clean. Very friendly and helpful staff. Fridge and microwave provided. Good value for proximity to Union Square. Be aware the street is sketchy at times, but security is good and only 2 blocks to restaurants and shopping.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place Great Price

The room was clean. The shower was hot. The staff were really friendly and accomodating. I will definitely be back
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Pat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here unless you have no other choice. One of the worst experiences from all the hotel stays in 2025. Probably better camping outside or in your car then staying here.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Luis Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, thank you
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

George

Disliked: Staff & service, property conditions & facilities
Just a place to sleep in bunk bed. Elevator y
Stayed 2 nights in Sep 2025

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