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Riviera hotel

2.0 star property

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Photo gallery for Riviera hotel

Quadruple Room, 2 Queen Beds, Non Smoking | Terrace/patio
Egyptian cotton sheets, premium bedding, down comforters
Terrace/patio
Double Room, Private Bathroom | Bathroom | Bathrobes, towels, soap, shampoo
Basic Double Room, 1 Queen Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters

Reviews

4.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
420 Jones St, San Francisco, CA, 94102
  • Place, Warfield Theatre
    ‪5 min walk‬
  • Place, Union Square
    ‪7 min walk‬
  • Place, SF Masonic Auditorium
    ‪8 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

View all photos for Basic Double Room, 1 Queen Bed, Non Smoking

Basic Double Room, 1 Queen Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters

Basic Double Room, 1 Queen Bed, Non Smoking

  • 144 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, 2 Queen Beds, Non Smoking

Quadruple Room, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters

Quadruple Room, 2 Queen Beds, Non Smoking

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | Bathroom | Bathrobes, towels, soap, shampoo

Double Room, Private Bathroom

  • 155 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Terrace/patio

Single Room

  • 87 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Basic Shared Dormitory

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

San Francisco

Riviera hotel places you in Union Square, within a leisurely stroll of popular sights such as Union Square and San Francisco Museum of Modern Art. The 34 rooms at this hotel include microwaves, minibars, and flat-screen TVs.

What's nearby

  • Warfield Theatre - 5 min walk - 0.3 miles
  • Westin St Francis Hotel Glass Elevators - 5 min walk - 0.3 miles
  • Union Square - 7 min walk - 0.4 miles
  • SF Masonic Auditorium - 8 min walk - 0.5 miles
  • Moscone Convention Center - 14 min walk - 0.8 miles

Getting around

  • San Francisco Station - 3 min drive
  • Powell St & O'Farrell St Stop - 6 min walk
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪Cinnabar - ‬1 min walk
  • ‪Cantoo Latin Asian Rotisserie - ‬2 min walk
  • ‪Azalina’s - ‬3 min walk
  • ‪Herb N'Kitchen - ‬3 min walk
  • ‪Bourbon & Branch - ‬1 min walk

About this property

Riviera hotel

Guests of Riviera hotel enjoy features like free WiFi in public areas. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
Flat-screen TVs come with satellite channels and first-run movies. Bathrooms offer bathrobes, and Select Comfort beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other amenities include microwaves, minibars, and desks. Bathrooms are shared; change of towels is available on request.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Shampoo
  • Shared bathroom (in-room sink)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • Microwave
  • Minibar

More

  • Desk
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet (varies based on length of stay), plus a deposit of USD 50 per stay
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What can I see near Riviera hotel ?

This hotel is situated in Union Square within a short 7-minute walk of Union Square and also 15 minutes on foot from San Francisco Museum of Modern Art. You'll also find Oracle Park and Pier 39 within a short drive.

How much does it cost to stay at Riviera hotel ?

As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at Riviera hotel on Mar 16, 2026 start from $76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Riviera hotel ?

No, there isn't parking available at the hotel.

Does Riviera hotel feature a casino on the premises?

No, Riviera hotel doesn't have a casino.

Will I find an indoor pool at Riviera hotel ?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Riviera hotel ?

Amenities that appeal to couples at this hotel include a comfy mattress, a minibar, and streaming services.

Does Riviera hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Riviera hotel feature a restaurant that includes a breakfast menu?

No, Riviera hotel doesn't have a restaurant that serves breakfast.

Will Riviera hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Riviera hotel for a fee of USD 20 per pet, per night. A deposit of USD 50 per stay is collected.

Does Riviera hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Riviera hotel ?

The closest major airport to Riviera hotel is San Francisco Intl. Airport (SFO), which is 14 mi away (28 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 19.8 mi away (38-minute drive).

Are there rooms with balconies that I can book at Riviera hotel ?

No, there aren't any guestrooms with balconies at Riviera hotel .

Riviera hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 18 out of 72 reviews
Rating 8 - Good. 4 out of 72 reviews
Rating 6 - Okay. 5 out of 72 reviews
Rating 4 - Poor. 6 out of 72 reviews
Rating 2 - Terrible. 39 out of 72 reviews

4.4/10

Cleanliness

4.8/10

Staff & service

4.0/10

Amenities

3.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Majidy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Dear Orbitz, this hotel didn’t have a heater at the time we checked in 2:30am, also in front of Rivera Hotel there were so many homeless people sleeping, such a scary neighborhood and unsafe location, I called Orbitz at 8am, and Orbitz agent said you can check out the hotel and Orbitz will refund my money, I did not see the refund in my account and I had to call Orbitz again, and the agent refunded only $115, I am very frustrated at Orbitz as to why they accept these hotels in their system and even though I checked out, why I am not getting my full refund??! I have been with Orbitz over 30 years, and don’t understand why I get treated like this?!
Stayed 3 nights in Nov 2025

4/10 Poor

Stephanie

Stayed 1 night in Nov 2025

2/10 Terrible

Clint, Sterling Heights

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Walking to and from this place even during broad daylight is frightening. Lots of druggies. Room was small. Shared bathroom. No heat. Extremely loud. The manager was conveniently never there. The absolute worst stay in my entire life. Zero stars.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
It’s the combination of all of it. They were very professional and made my stay there as relaxing as possible!! I recommend it !! Thank you !!
Stayed 3 nights in Nov 2025

2/10 Terrible

Bobbie

Stayed 1 night in Nov 2025

2/10 Terrible

Kevin

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property is not a true hotel and was in unacceptable and unsafe condition. The room we were shown was extremely dirty—there was dog hair throughout the space, dog food on the floor, and visible stains on the bed. The bathroom had no door, and the toilet did not function. Additionally, the overall building and surrounding area were unsafe. We were harassed by individuals outside, and there was a ton human feces on the sidewalk directly in front of the entrance. Given these conditions, we did not stay at the property. Instead, we stayed with a friend in Oakland that night and booked an actual hotel for the following night.
Stayed 2 nights in Nov 2025

2/10 Terrible

Soong, Duluth

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
1) very bad location and unsafe 2) no private bathroom, so terrible 3) funny smells, marijuana and curry cooking 4) so scary to go out and come back
Stayed 2 nights in Nov 2025

2/10 Terrible

Jarrod

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Unclean, dirty
Stayed 1 night in Nov 2025

2/10 Terrible

Tumnee

Stayed 1 night in Oct 2025

2/10 Terrible

Juan Angel

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Julie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Desiree

Stayed 1 night in Oct 2025

4/10 Poor

Irwin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to share my recent experience at this establishment. While it served as a last resort for an overnight stay, I would not recommend it for a longer duration. I understand that this is a Single Occupancy Room (SOR) and sharing a toilet and bath with other tenants on the floor is part of the arrangement. However, the bath was dirty, and the noise from outside my room made it very difficult to sleep. It is in the TL Given these issues, I believe the price paid was too high.
Hallway
Mixed/shared dormitory
Stayed 2 nights in Oct 2025

6/10 Okay

Andinet

Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Candis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kumar and his staff members were extremely courteous and professional. I had inadvertently booked the wrong kind of room on Expedia and Kumar worked out a deal for me to get the room that I wanted.
Stayed 5 nights in Oct 2025

8/10 Good

Forrest

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was awesome and better than most in the area but the bathroom near my room didn't have a working shower and I accidently cut my hand trying to get the shower to work. It's nothing even worth mentioning. Security is AWESOME!
Stayed 2 nights in Oct 2025

2/10 Terrible

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

kyle

Stayed 1 night in Oct 2025

2/10 Terrible

Henry, Chandler

Disliked: Cleanliness, amenities, property conditions & facilities
The beds (2 bunk bed sets) had no bedding on them; bare of sheets. The room was not clean The whole condition of the place was unkept There a population of homeless people living up and down the street. It seemed unsafe.
Stayed 4 nights in Oct 2025

2/10 Terrible

Roland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was charged twice
Stayed 1 night in Oct 2025

2/10 Terrible

Kameron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

kyle

Stayed 1 night in Oct 2025

8/10 Good

Nikki

Satisfactory, but know what you're getting

Bare bones, low-cost, but clean and satisfactory Tenderloin hotel. Far more personality than you'll find in your standard Motel 6 type establishment. There is no bathroom within the unit. There appeared to be about 1 or 2 bathrooms per floor (~20 units). Those bathrooms seemed to be pretty inconsistent in terms of locks. But within each bathroom there's a toilet area and a shower area. Things were surprisingly clean when I was there. This could probably be a problem if there were too many people using the bathroom at once, but for a one-night stay, it was fine. As another review pointed out, there's no AC, and no screen on the windows, so it won't be ideal for a summer heatwave. However, there is a heater. We went in September though, so there was no need for either. Bedsheets were all clean and nice. Being able to look out the window at the busy streets of San Francisco was pretty exciting. There's a cafe, a falafel place, multiple corner stores, and much more, immediately outside the hotel. There's also a parking garage around the corner. The hotel was very secure, and only guests were allowed to enter. I love how classic and SF the narrow staircases and stuff were. And yes, there are homeless people in the Tenderloin. Grow up. Overall, definitely satisfactory for a single-night San Francisco trip. But know what you're getting, and don't expect Hilton level amenities.
Stayed 1 night in Sep 2025

8/10 Good

Luis Felipe

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities
Room was simple but clean. Very friendly and helpful staff. Fridge and microwave provided. Good value for proximity to Union Square. Be aware the street is sketchy at times, but security is good and only 2 blocks to restaurants and shopping.
Stayed 2 nights in Sep 2025