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Recent guest reviews

Check in was super easy. Attendant was very nice and answered all our questions regarding San Francisco. Recommended a local restaurant which turned out to be a huge success. I wish this hotel would have had a computer and printer for customer use. We actually had to use another source to check in with our airlines. Other than that, service as perfect.

Great staff! Convenient location from my appointment.

Great location and price. Rooms are small but clean. The outside noise was a problem — it quieted down around 11pm and started up around 5:30 am. The place could benefit a lot from better windows to at least muffle a little of the noise. Inside, it was good — didn’t hear other guests much at all.

Best hotel I’ve stayed at, ever! Friendly staff, clean environment, good selection for breakfast. Worth the price!

The hotel is very nice but the valet parking is around the corner. Please call ahead of time to know where to park so you don’t have to go around the block because there is construction everywhere and it’s a hassle. There is no attendant so you have to leave your car and go into the hotel. Valet is $55 and they tax you over $15 on top of that. I would find another lot close by and save yourself stress and money. There is also a bar below that you can hear even on the 5th floor so if you’re a light sleeper bring earplugs.

I love this place! Great location! Close to Bart station, within walking distance of a lot things. I'd stay here again. Only down side is how many homeless people are in union square.

I recently traveled to San Francisco with a coworker and the staff at the Holiday Inn Express were extremely accommodating to our request to put our rooms together. They took care of our luggage when we needed to wait for our room, due to arriving so early. The room was spotless and the bed was so comfortable! I enjoyed my stay and would definitely go back!

Stayed for business, everyone was very friendly & helpful

Was great the staff was friendly great location was clean n was comfortable they have free breakfast to was great

O Farrell Street San Francisco CA

Hotel highlights

  • Walking distance to SHN Curran Theatre and Westfield San Francisco Centre
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • 24-hour fitness center

Located in Downtown San Francisco, Holiday Inn Express San Francisco Union Square, an IHG Hotel is adjacent to SHN Curran Theatre and within a 5-minute walk of other popular sights like Westfield San Francisco Centre. This 59-room hotel has conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay.


Rooms

Holiday Inn Express San Francisco Union Square, an IHG Hotel's 59 rooms are air-conditioned and provide refrigerators, coffee makers, and ceiling fans. Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Phones, ironing boards, and desks are also standard.


Property features

At Holiday Inn Express San Francisco Union Square, an IHG Hotel, guests have access to a 24-hour fitness center, free WiFi in public areas, and a business center. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. This hotel also has free newspapers.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room

1 Queen Bed | 1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Express San Francisco Union Square, an IHG Hotel

Everyone (6) Couples (1) Family (1)
4
Friends

Check in was super easy. Attendant was very nice and answered all our questions regarding San Francisco. Recommended a local restaurant which turned out to be a huge success. I wish this hotel would have had a computer and printer for customer use. We actually had to use another source to check in with our airlines. Other than that, service as perfect.

By , from inverness on Oct 11, 2020

4
Business Business

Great staff! Convenient location from my appointment.

By , from Juneau,AK on Sep 6, 2020

4
Business Business

Great location and price. Rooms are small but clean. The outside noise was a problem — it quieted down around 11pm and started up around 5:30 am. The place could benefit a lot from better windows to at least muffle a little of the noise. Inside, it was good — didn’t hear other guests much at all.

By on Jun 5, 2019

5
Partner Couples Family

Best hotel I’ve stayed at, ever! Friendly staff, clean environment, good selection for breakfast. Worth the price!

By on Apr 23, 2019

4
Everyone

By on Feb 26, 2019

4
Everyone

The hotel is very nice but the valet parking is around the corner. Please call ahead of time to know where to park so you don’t have to go around the block because there is construction everywhere and it’s a hassle. There is no attendant so you have to leave your car and go into the hotel. Valet is $55 and they tax you over $15 on top of that. I would find another lot close by and save yourself stress and money. There is also a bar below that you can hear even on the 5th floor so if you’re a light sleeper bring earplugs.

By , from Los Angeles on Sep 23, 2018

5

great location, i'd stay here again!

Everyone

I love this place! Great location! Close to Bart station, within walking distance of a lot things. I'd stay here again. Only down side is how many homeless people are in union square.

By on Aug 24, 2018

5

fabulous stay!

Everyone

I recently traveled to San Francisco with a coworker and the staff at the Holiday Inn Express were extremely accommodating to our request to put our rooms together. They took care of our luggage when we needed to wait for our room, due to arriving so early. The room was spotless and the bed was so comfortable! I enjoyed my stay and would definitely go back!

By on Aug 2, 2018

5

very nice, clean. close to downtown

Everyone

Stayed for business, everyone was very friendly & helpful

By , from fresno, ca on Jan 30, 2018

Review comment responded on Feb 27, 2018

Dear Valued Guest, Thank you for your recent business and taking a moment to share your experiences. We value your feedback to better improve our services and hope to accommodate you again soon. Safe Travels. John N. Operations Manager

5

nice hotel n staff

Everyone

Was great the staff was friendly great location was clean n was comfortable they have free breakfast to was great

By , from san francisco on Nov 6, 2017

Review comment responded on Nov 16, 2017

Dear Valued Guest, Thank you for your recent stay and taking a moment to share your experiences. We are pleased to receive such great feedback from you. We wish you safe travels and hope to see you again soon.

Holiday Inn Express San Francisco Union Square, an IHG Hotel

235 O Farrell Street, San Francisco, CA 94102
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