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Recent guest reviews

Beautiful hotel sitting right by Union Square. Stores are near by and a short walk anywhere! We were greeted kindly at all times. Door was held open at times. The only down side is that they only have one entrance and exit. Especially being that cars also use the same entrance. But other than that I definitely recommend you stay at Westin St. Francis in the heart of San Francisco!

The only thing we needed was another blanket in room.

I loved staying at this hotel, they were very friendly and very helpful

Next to everything - Union square Macy’s etc historical place - next to cable cars

Charging $80 per night for parking. Even for SF it's too much.

OMG. Where do I start? Booked 3 rooms through Orbitz. Got to the hotel. They kept me and my family waiting for 1.5 hours at after 9:30 PM "looking for the reservation". In the meantime their parking lot attendant was scolding my kids for having the car on the curb of their deserted guest check in (with ample room for cars to pass on the side) and threatening to charge them. They made me pay again for three rooms, promising to refund me the next day when the reservation came through. Talked to the manager the next day. He said it would take them a couple more days. Offered me a 50 dollar credit. Came back to LA. Waited a week and no refund. Called them. After finally getting through they asked me for documentation which I sent while they are still on the phone with me. Said they had everything they needed. Gave me a case number. No one ever got back. Called them again today... the case numbers was wrong. They can't find me or any of the stuff I had sent to them. Need to start over tomorrow. They must be going out of business or having cash flow problems. It's really too bad. They were my favorite chain. Ever.

The room was welcoming and the view was breathtaking. I will certainly visit again.

Beautiful property, friendly staff and great location!

Location could not have been better. Easy access to BART!

Powell Street San Francisco CA

Hotel highlights

  • Walking distance to SHN Curran Theatre and Westfield San Francisco Centre
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown San Francisco, The Westin St. Francis San Francisco on Union Square is within a 5-minute walk of popular attractions such as SHN Curran Theatre and Westfield San Francisco Centre. This 1195-room, 4.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and a 24-hour fitness center.


Dining

This hotel serves as home to a cocktail bar, along with a restaurant that specializes in American cuisine. You can sip a beverage at the coffee shop/café. To-go breakfast is offered for a fee each morning from 7:00 AM to noon.


Rooms

The Westin St. Francis San Francisco on Union Square's 1195 rooms provide coffee makers, laptop-compatible safes, and phones. Guests can expect to find WiFi and 37-inch LCD TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Ironing boards, desks, and wardrobes or closets are also available. Housekeeping is available on request.


Property features

Guests of The Westin St. Francis San Francisco on Union Square enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. Valet parking is offered for USD 68 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include express check-in, express check-out, and laundry facilities.

Room options

Junior Suite, 1 King Bed, View, Tower (Coit Tower view)

1 King Bed | Sleeps 3

Suite, 1 Double Bed, Non Smoking, View (Landmark Building)

1 Double Bed | Sleeps 8

Grand Deluxe Room, 2 Double Beds, City View, Tower

2 Double Beds | Sleeps 4

Grand Deluxe Room, 1 King Bed, City View, Tower

1 King Bed | Sleeps 3

Guest reviews for The Westin St. Francis San Francisco on Union Square

Everyone (60) Couples (7) Family (9)
5
Everyone

By on Apr 14, 2021

1
Everyone

By on Apr 8, 2021

5
Partner Couples

Beautiful hotel sitting right by Union Square. Stores are near by and a short walk anywhere! We were greeted kindly at all times. Door was held open at times. The only down side is that they only have one entrance and exit. Especially being that cars also use the same entrance. But other than that I definitely recommend you stay at Westin St. Francis in the heart of San Francisco!

By on Apr 5, 2021

Review comment responded on Apr 7, 2021

Thank you so much for the feedback! We are happy to hear that you were greeted kindly at all times and that the door was held open for you. I will share your feedback about the one entrance/exit with the operations team.

5
Everyone

By on Mar 29, 2021

Review comment responded on Apr 16, 2021

thank you for the 5 out of 5 review!

4
Family Family

The only thing we needed was another blanket in room.

By on Mar 22, 2021

5
Everyone

By on Feb 15, 2021

5
Partner Couples

I loved staying at this hotel, they were very friendly and very helpful

By on Feb 13, 2021

4
Everyone

Next to everything - Union square Macy’s etc historical place - next to cable cars

By on Jan 18, 2021

1
Family

Charging $80 per night for parking. Even for SF it's too much.

By , from Los Angeles on Sep 7, 2020

1
Family

OMG. Where do I start? Booked 3 rooms through Orbitz. Got to the hotel. They kept me and my family waiting for 1.5 hours at after 9:30 PM "looking for the reservation". In the meantime their parking lot attendant was scolding my kids for having the car on the curb of their deserted guest check in (with ample room for cars to pass on the side) and threatening to charge them. They made me pay again for three rooms, promising to refund me the next day when the reservation came through. Talked to the manager the next day. He said it would take them a couple more days. Offered me a 50 dollar credit. Came back to LA. Waited a week and no refund. Called them. After finally getting through they asked me for documentation which I sent while they are still on the phone with me. Said they had everything they needed. Gave me a case number. No one ever got back. Called them again today... the case numbers was wrong. They can't find me or any of the stuff I had sent to them. Need to start over tomorrow. They must be going out of business or having cash flow problems. It's really too bad. They were my favorite chain. Ever.

By , from Malibu on Aug 13, 2020

The Westin St. Francis San Francisco on Union Square

335 Powell Street, San Francisco, CA 94102
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