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SureStay by Best Western San Francisco Marina District

2.5 star property

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Photo gallery for SureStay by Best Western San Francisco Marina District

In-room safe, desk, laptop workspace, iron/ironing board
Reception
Free daily continental breakfast
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
1940 Lombard St, San Francisco, CA, 94123
  • Place, Chestnut Street
    ‪3 min walk‬
  • Place, Fort Mason
    ‪11 min walk‬
  • Place, Lombard Street
    ‪16 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll in Shower, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Accessible-1 Double, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Fireplace, Microwave and Refrigerator, Walk in Shower

  • Sleeps 4

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

2 Double Beds, Non-Smoking, Microwave and Refrigerator

  • Sleeps 4

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About the neighborhood

San Francisco

Located in Marina District within a short walk of Fort Mason, SureStay by Best Western San Francisco Marina District is within a mile (2 km) of other popular sights such as Ghirardelli Square. The 37 rooms at this hotel include microwaves and coffee makers and guests can enjoy free breakfast.

What's nearby

  • Chestnut Street - 3 min walk - 0.2 miles
  • Fort Mason - 11 min walk - 0.6 miles
  • Lombard Street - 16 min walk - 0.9 miles
  • Presidio of San Francisco - 18 min walk - 1.0 mile
  • Palace of Fine Arts - 2 min drive - 0.9 miles

Getting around

  • San Francisco Station - 7 min drive
  • Hyde St & Chestnut St Stop - 16 min walk
  • San Francisco Intl. Airport (SFO) - 39 min drive

Restaurants

  • ‪Balboa Cafe - ‬5 min walk
  • ‪Komeya No Bento - ‬4 min walk
  • ‪Westwood - ‬3 min walk
  • ‪Mel's Drive-In - ‬5 min walk
  • ‪White Rabbit - ‬5 min walk

About this property

SureStay by Best Western San Francisco Marina District

Renovated in 2024, SureStay by Best Western San Francisco Marina District offers free WiFi in public areas, microwave in a common area, and express check-out. You'll find limited parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a vending machine, a water dispenser, and a TV in a common area.
Guests can expect to find free WiFi and 43-inch TVs with satellite channels and Netflix. Other amenities include microwaves, coffee makers, and free local calls.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1960
  • Eco-friendly cleaning products used
  • Renovated entire property - January 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with premium cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 17 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Masks are required in public areas for unvaccinated guests.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Howard Johnson Hotel San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District Hotel
Howard Johnson Wyndham San Francisco Marina District
Howard Johnson San Francisco Marina District
Howard Johnson by Wyndham San Francisco Marina District
SureStay by Best Western San Francisco Marina District Hotel
Hotel Howard Johnson by Wyndham San Francisco Marina District
Howard Johnson Wyndham Hotel
Howard Johnson Wyndham

Frequently asked questions

What's there to do near SureStay by Best Western San Francisco Marina District?

This hotel is situated in Marina District within a short 17-minute walk of Lombard Street and also 17 minutes on foot from Presidio of San Francisco. You'll also find Pier 39 and Golden Gate Bridge within a short drive.

How much does it cost to stay at SureStay by Best Western San Francisco Marina District?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at SureStay by Best Western San Francisco Marina District on May 10, 2026 start from $136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at SureStay by Best Western San Francisco Marina District?

Yes, there is wheelchair-accessible parking available.

Does SureStay by Best Western San Francisco Marina District have a casino?

No, SureStay by Best Western San Francisco Marina District doesn't have a casino.

Will I find an indoor pool at SureStay by Best Western San Francisco Marina District?

No, there is no indoor pool at this hotel.

Is SureStay by Best Western San Francisco Marina District good for couples?

Couples staying at this hotel will appreciate amenities like Netflix as well as a free daily breakfast and concierge services.

Does SureStay by Best Western San Francisco Marina District have a hot tub?

No, there isn't a spa tub at this hotel.

Does SureStay by Best Western San Francisco Marina District feature a restaurant that includes a breakfast menu?

SureStay by Best Western San Francisco Marina District offers free continental breakfast each morning though there is no restaurant.

Will SureStay by Best Western San Francisco Marina District allow pets to stay free of charge?

No, pets aren't allowed at SureStay by Best Western San Francisco Marina District.

Does SureStay by Best Western San Francisco Marina District have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from SureStay by Best Western San Francisco Marina District?

The closest major airport to SureStay by Best Western San Francisco Marina District is San Francisco Intl. Airport (SFO), which is 16.1 mi away (39 minutes by car). Another top airport is Oakland Intl. Airport (OAK), which is located 21.4 mi away (47-minute drive).

Can I book a room with a balcony at SureStay by Best Western San Francisco Marina District?

No, there aren't any guestrooms with balconies at SureStay by Best Western San Francisco Marina District.

SureStay by Best Western San Francisco Marina District Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 226 out of 623 reviews
Rating 8 - Good. 187 out of 623 reviews
Rating 6 - Okay. 111 out of 623 reviews
Rating 4 - Poor. 65 out of 623 reviews
Rating 2 - Terrible. 34 out of 623 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Timothy

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was clean and manager was nice but a drugged woman came in off the street at breakfast, started to hassle us and the manager simply ignored the situation. I won't stay there again.
Stayed 1 night in Jan 2026

4/10 Poor

Sevanna

Stayed 2 nights in Jan 2026

8/10 Good

Anil, Livermore

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Matt

Stayed 1 night in Jan 2026

10/10 Excellent

Katrina

Stayed 3 nights in Jan 2026

10/10 Excellent

Gilberto

Stayed 3 nights in Jan 2026

6/10 Okay

Angelina

Stayed 4 nights in Jan 2026

6/10 Okay

John Aidan

Business traveler
Disliked: Cleanliness, property conditions & facilities
Staff were pleasant and generally helpful - but this hotel has seen better days. My sheets etc. were clean but there was a lot of long dark hair in the shower and occasionally on the towels (may have been picked up off the counter but I have very short and light hair). Bathtub mat definitely needed to be replaced and made me worry about nail fungus. Honestly I don’t want this to be a mean review but I was really put off by the superficial fixes and general sense of a lack of cleanliness (to be clear, it’s cleanliness beyond what a staff person can do in a shift. The place needs a full refurbishment if it’s to get business travellers). The staff I encountered were helpful and pleasant, and the bed itself was comfortable and clean. I travel a lot and always do a bedbug check (even high end places) and there was no evidence that it had any issues.
Stayed 2 nights in Jan 2026

8/10 Good

ANDRES

Traveled with family
Liked: Staff & service
We had a problem with the bathroom door locked and somebody from the hotel came to rescue my sister. Good location to walk to Fisherman wharf and Pier 36. Good dining options. Breakfast was ok
Stayed 2 nights in Jan 2026

8/10 Good

Rim

Traveled with family
Liked: Cleanliness
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Carlos

Stayed 1 night in Nov 2025

4/10 Poor

Karen

Stayed 1 night in Dec 2025

6/10 Okay

Jacob

Traveled with family
Disliked: Amenities
Horrible breakfast options, hotel does the job though in terms of stay
Stayed 2 nights in Jan 2026

8/10 Good

Chantal

Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel was a great find in San Francisco. It was clean, very helpful staff, comfortable bed, close to restaurants and UCSF. We will stay there again on our next trip to SF.
Stayed 1 night in Dec 2025

10/10 Excellent

michaela

Stayed 1 night in Dec 2025

10/10 Excellent

Anil, Livermore

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good amenities, great staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lombard street is convenient to go anywhere in the city. The hotel is a very good value for the price.
Stayed 2 nights in Jan 2026

8/10 Good

LaTasha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu included, fresh Waffles, danishes, nutrition bars, variety of yogurt flavors and oatmeal, cereal ,fruit and 24hrs fresh coffee& tea.
Stayed 3 nights in Jan 2026

10/10 Excellent

rosa

Stayed 2 nights in Jan 2026

10/10 Excellent

Raquel

Stayed 1 night in Dec 2025

10/10 Excellent

PING

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 1 night in Dec 2025

2/10 Terrible

Graciela

Stayed 2 nights in Dec 2025

2/10 Terrible

Daniel

Stayed 1 night in Dec 2025

4/10 Poor

dana

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities
Waffles, coffee and water. Thats breakfast. The rooms were clean but was very damp and musky. You hear everything outside your room and the rooms next to you. I didnt feel safe staying here. Parking is extremely limited. First come fist serve. Probably around 10 spots. Definitely not what i expected.
Stayed 2 nights in Dec 2025

10/10 Excellent

love

Liked: Cleanliness, amenities, property conditions & facilities
Clean room .. safe parking
Stayed 1 night in Dec 2025

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