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Jackson Court

2.5 out of 5.0

Recent guest reviews

I gave my mom a week's stay at Jackson Court as a gift. Unfortunately, the concierge, Paz, at the front desk was unhelpful, impatient, and blatantly rude to my mom, who's a senior. The concierge told my mom she complains too much. My mother found her room to be musty and stale. She asked if the pillows and sheets could be changed. She was told that housekeeping doesn't come every day and my mom would have to change them herself. I was horrified by the repeated discourteous service provided by Jackson Court. I had to call RCI and Jackson Court Manager, Ms. Jingco, to intervene. The staff at Jackson Court needs a crash course in customer service. Avoid Jackson Court San Francisco.

We stayed for three pleasant nights at Jackson Court. I chose the location based on friends living nearby, but the charm of the building and neighborhood were definitely pluses. Continental breakfast of coffee, juice, yogurt, cut fruit, breads, bagels, muffins, peanut butter, cottage cheese, etc. was light, but enough to get us up and out. Please note that room 4 (Jackson Room) is right next to the breakfast room so you will hear noise between staff set up (around 7am) and guests chatting while having breakfast (7:30am onwards). The bed is right next to the room's door.

The Jackson Court is an old Pacific Heights Mansion that has been converted into a small, quiet hotel that is immaculately maintained. It has an old world feel and that it lovely. The staff couldn't be more accommodating. Beds are firm, showers excellent. Nice kitchen for complementary continental breakfast. Easy walk to Fillmore and Union Streets with lots of restaurants and shops. Importantly the Jackson Court is reasonably priced! Hard to find in SF. Would stay here again in a minute and would not hesitate to recommend to others.

I stayed at the Jackson Court Inn for 4 days at the end of June and the beginning of July 2017. My reason for visiting San Francisco was to visit my daughter and I specifically chose the Jackson Court because it was 4 blocks away from my daughter’s apartment. Unfortunately, I did not realize that there were four very steep blocks between my hotel and my daughter’s apartment. Nonetheless, this proved to not be that much of an issue. I arrived in the afternoon and was greeted nicely by a reception staff member. It took only minutes to check-in, and I was soon escorted to Room 3, the Library Room, on the 2nd floor. The hotel has a traditional Bed and Breakfast feel with multiple sitting areas on the first and second floors. My room faced the front on Jackson Street, and featured a Queen sized bed, a sofa sitting area with wood burning fireplace, TV, and desk as well as bathroom with shower. I felt that I had a good amount of room, and I enjoyed the TV sitting area. The room was nicely furnished and very clean. There were adequate towels and amenities in the bathroom. I was able to find various outlets to charge my electronics, and I found that the Internet Wifi was adequate for checking emails and downloading files. Overall the the hotel was very comfortable and quiet throughout my stay. There was a separate room on the second floor for breakfast, which I made use of each morning. The continental breakfast included croissants muffins, breads, cereals, fruit, juices, tea, and coffee. It was plenty for me, and I enjoyed having a little something to eat before I left each day. I think the main reason to stay at the Jackson Court Inn is because you have business or are visiting someone in the Pacific Heights area. It is a long walk to touristy areas such as Fisherman’s Wharf and downtown. You can easily walk to Fillmore Street, but a walk to Cow Hollow area will require navigating 5 steep blocks up and down. I did not have a car, but if you bring one, you will have to park on the street and follow the many parking regulations posted in the area. Nonetheless, getting around the city without a car was not a problem because I found it very easy to summon an Uber driver to get me to areas I needed to go. Overall, I really enjoyed this place and appreciated the homey feel. It was a really nice place to stay, and I will definitely stay here again the next time I visit my daughter in San Francisco.

Cozy hotel within walking distance to public transportation. Delightful staff, very accommodating and warm. Nice kitchen for complimentary breakfast. Would definitely stay again. Each room is different. Generous with extra bedding. Afternoon tea is a nice touch.

Our daughter lives in the City and I grew up there so we go up to quite often ,this time for Mothers Day. it was our first time at The Jackson Court and we loved it. The service is very good,the breakfast room always very clean and Evelyn and her staff always accommodating. We stayed in room 3 which is spacious with a queen bed and a sitting area with fire place. What we loved is there are three windows allowing tons of light in and they open and close allowing us to breathe the beautiful ,cool, San Francisco air. The Pacific Heights location is quiet,very beautiful and a two blocks from Fillmore St. for bars,restaurants and a movie theater. Union St. is four blocks down the hill for more of the same. Neighborhood parking is 2 hours from 8am to 4pm. After that we parked and were good till the next morning, saving forty to fifty dollars a nite and ever had a problem finding parking. The breakfast could do with hard boiled eggs but all else was good. The wi-fi's a bit slow, but who cares? The Jackson Court is our new favorite place to stay in SF!

Had an enjoyable one week stay in February 2016. We were fortunate to get a top floor room that had a one window glimpse of the bay. Clean & comfortable, with a nice continental breakfast and afternoon tea. Bus stop only one block away.

My husband and I stayed here because we wanted something kind of half way between Fisherman's Wharf area and Golden Gate Park. It was originally a home built in 1900 and they have done an amazing job of keeping it nice. Basically there are 4 rooms on each floor, very tastefully decorated each with its on bathroom. They even have fireplaces in each bedroom with logs to light. The kitchen is open for everyone and you can store your food items there. They have breakfast every morning and tea time every evening. It was very quiet and peaceful and all of the staff were wonderful.

We stayed in this Bed and Breakfast the second week of June 2016. It was not a bad place by any means, however the mattress on the bed was very old and lumpy. The bed linens were very cheep - made of polyester and scratchy. I am not a fussy person and don't require 1000 thread count sheets, but these were really bad. No AC in the room and I sweated all night. A ceiling fan, new mattress, and better quality sheets and blankets would have really helped. I may be spoiled on B&B's, but I am used to a hot breakfast every morning. The breakfast here was very sparse - much like you would receive at a Holliday Inn Express. The room was nice and the bathroom was big. We had a fireplace which was nice also. All, in all I guess it would depend on personal preference as to your experience at this B&B. Some people might not mind the amenities - but to me they could have been improved and I would have enjoyed my stay more.

This is an old San Francisco home that has been remodeled into a quasi-bed & breakfast. The rooms are well appointed with old fashion furniture, antique type pictures, and historic memorabilia. The morning breakfast is a basic fresh fruit, bread and cereal bar with coffee, tea and juices. Not real fancy but fresh and filling. The employees are very friendly, helpful and can provide lots of great tourist advice. The only downside to this hotel is that there is no elevator and all the rooms are on the 2nd and 3rd floor. You need to hump your bags up the stairs to your room. Sometimes there is hotel help and sometimes you end up doing it yourself. The hotel is very close to a number of the trendy areas of San Francisco. We would stay here again, just bring fewer suitcases.

2198 Jackson St San Francisco CA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Concierge services

Located in Pacific Heights, Jackson Court is within 2 miles (3 km) of popular attractions such as Lombard Street and Palace of Fine Arts. This 10-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and concierge services. Also close to this San Francisco hotel are University of San Francisco and Pier 39.


Free continental breakfast is included with your stay.


All 10 individually decorated rooms feature free local calls and desks. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries.

Property features

Jackson Court features free WiFi in public areas and free newspapers. Front-desk staff can assist with dry cleaning/laundry and concierge services.

Reviews from Trip Advisor

Trip Advisor aggregated rating

85.0% of guests recommend this hotel

Total of 73 reviews