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Recent guest reviews

Great stay. Staff was great. Room had more than expected.

In the heart of downtown, next to Bart station. 200 meters from closest city tour stop. Close to shops.

Overall Stay Was Okay. Biggest Problem Is The Beds Are Small. Location Is Great Though! Close To Everything.

Very friendly staff. They were committed to do our experience the best that they could. However the hotel was not in good conditions.

Nice place to stay, close to Union Square and Bart. Would stay here again.

Room need better Furniture no were comfortable to sit in a Room. , Hotel furniture very stiff not relaxing enough From couches in lobby to restaurant chairs

The best thing about the hotel was its location. A block from Market St, it had ready access to all the public transportation one could want and was in easy walking distance to many attractions and restaurants. The two main things that detracted from the experience were the bed and the noise. The bed was a king but was too soft and gave both of us sore backs from sleeping on it. We were also in a street side room, which was quite noisy but not unexpected. What was unexpected was the fact that the hotel sits above a night club and Saturday night was loud well past 2AM. Fortunately there were only two nights when the noise was a huge problem.

Clean and comfortable. Great staff. Room was smaller than expected, but was comfortable for one person. Restaurant and bar on site.

The hotel staff was great and the location was unbeatable for downtown conference experience at Moscone West. Very close to Powell St. BART station and good base for exploring city. The room was quite small and ironing clothes was a challenge in tight quarters. I used the dry cleaning service and turned in two jackets on Saturday morning with the expectation of receiving them Sunday evening, but they were not returned until Monday morning. Overall though, the experience was quite good and staff were very helpful.

Right in the heart of SF, 2 blocks from Powell station, (BART). 2 blocks from Union Square. Easy public transportation within 1-2 blocks: Cable Cars, Street Cars, Muni bus, & BART. Area seemed safe, day or night. Typical downtown homeless & schizo's, but nothing dangerous. Lobby & rooms have all undergone a recent renovation. Rooms & bathrooms are VERY small, but nicely appointed and everything worked perfectly. Don't expect views or a pool. (Our view was of the brick building next door, 8 ft away). No AC, but we just left the windows open and were quite comfortable. The staff was efficient, friendly, and always there to help with suggestions and directions. Things to do: Take the Muni bus, ($2.50pp), to Golden Gate Park and visit the California Academy of Sciences. Huge aquarium, planetarium, penguin show, butterfly/rain forest walk. Rent a bike through Groupon, and bike across the Golden Gate Bridge, then ferry back to Pier 1. See Beach Blanket Babylon, hilarious! Visit Alcatraz. (Book ahead on both these, they fill up weeks in advance).

Took aunts to sf n this hotel was n center of our waLk to trolleys n mall. Very convent n staff was very hospitable. Recommend to all family n friends.

The location is excellent! Our room was small but plenty for both of us. I'll return to this hotel

Location was good. Many places to eat nearby. A nice Walgreens around the corner for misc supplies. Staff was very friendly. Dislikes: Room are very small. I stay in many hotels and I haven't had small like this since I visited Japan years ago. Uses window air conditioners. Very noisy in morning. Woke me between 3am-6am every day. They need replaced. Friend had same issue in his room. Parts of building under construction, couldn't access fitness room. Restaurant only serving a limited menu, had to leave hotel for lunches. For part of a day the elevator didn't work.

Great stay great staff great room. Some minor construction but not during evenings. Lounge was closed but was hoping to try it. Clean room, awesome water pressure in the shower and Air conditioning that will actually run all night! Great experience overall will stay here again during future visits If budget allows.

A few months ago, I stayed down near Union Square in another boutique hotel and really enjoyed it, so I thought I would try Hotel Fusion. The front desk person when I arrived was pleasant, and they valet parked my car (for $55/night!). After the longest elevator wait/ride ever, I went to my room, which was comfortable enough. They had an aging bowl of candy bars on top of the small fridge, which contained $5 bottles of water. The shower was so tiny, and the door opened inwards requiring a magic act to get wet. The room was advertised with a free continental breakfast, but when I came down the stairs at just after 7am, I was told they were still getting it together. I just walked out the door to the excellent Walgreens around the corner and purchased coffee and food. The second day was the same, in fact I never saw a breakfast period, and the man at the desk in the am was not exactly chipper. All-in-all, the rooms were clean and pretty comfy though. My room was pretty quiet given it's downtown SF. The high point was their Infusion Lounge next door, which in the evening is a pretty good place for cocktails and a bite. The bartender and the wait staff were great, drinks and food were great. I actually watched the bartender dust the bottles in between a slow night. I had the best Moscow Mule and sliders with homemade frites with a super friendly helpful waiter. All-in-all, the Hotel Fusion seemed to be well-intentioned, but still trying to get it together

Hotel Fusion is in the heart of Union Square so there are lots of shops and restaurants within steps. Hotel parking is expensive but there are cheaper lots close by. The room was very large and comfortable. Great water pressure in the shower! The wifi worked great and multiple devices were included. The staff was polite but not overly friendly or informed. Saturday night it got very loud on the street and we were awoken at 2 in the morning by partiers. But that is SF night life. Hard to avoid the noise no matter where you stay. All is all it was a good experience.

Small but cozy little room. Hair dryer didn't work and we didn't ask them to fix it as we were only there for one night and in a hurry. Decent breakfast service. Great location -- close to the BART and many good restaurants nearby

Used as a business hotel for a major international conference. Convenient to venue without being overwhelming. Room was spacious and well laid out.

The place is nice. It was close to everything in downtown. We took the cable cars to the Fisherman's Wharf, Chinatown. We enjoyed our experience in San Francisco

Ellis Street San Francisco CA

Hotel highlights

  • Steps from Powell and Market Cable Car Turnaround and Westfield San Francisco Centre
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Downtown San Francisco, Hotel Fusion, a C-Two Hotel is within a 10-minute walk of popular sights such as Moscone Convention Center and San Francisco Museum of Modern Art. This 3.5-star hotel has 110 rooms and welcomes guests with a restaurant, free in-room WiFi, and a fitness center.


Dining

Enjoy a bite to eat at Fire Bird Hot Pot, the hotel's onsite restaurant. You can sip a beverage at the coffee shop/café. Start each morning with cooked-to-order breakfast, available for a fee from 7 AM to 11 AM.


Rooms

All of Hotel Fusion, a C-Two Hotel's 110 heated rooms provide minibars, coffee makers, and safes. 32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Phones and ironing boards are other standard amenities.


Property features

Renovated in 2016, Hotel Fusion, a C-Two Hotel offers a fitness center, free WiFi in public areas, and a meeting room. Valet parking is available for USD 65 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, a computer station, and free newspapers.

Room options

Classic Room, 1 Twin Bed

1 Twin Bed | Sleeps 1

Classic Room, 2 Twin Beds

2 Twin Beds | Sleeps 2

Deluxe Queen Room with a Twin Daybed

1 Queen Bed and 1 Twin Bed | Sleeps 3

Classic Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Guest reviews for Hotel Fusion, a C-Two Hotel

Everyone (13) Couples (27) Business (16) Family (2) Friends (4) Other (9)
4
Partner Couples

Great stay. Staff was great. Room had more than expected.

By on Jan 7, 2020

Review comment responded on Jan 7, 2020

Thank you for the great score and feedback! Have a great day!

4
Everyone

By on Nov 18, 2019

Review comment responded on Nov 19, 2019

Thank you for the great score! Have a great day!

3
Partner Couples

In the heart of downtown, next to Bart station. 200 meters from closest city tour stop. Close to shops.

By , from San José, Costa Rica on Jul 24, 2019

Review comment responded on Jul 24, 2019

Hello Ginnette. Thank you so much for your feedback. Have a good day!

3
Everyone

Overall Stay Was Okay. Biggest Problem Is The Beds Are Small. Location Is Great Though! Close To Everything.

By , from Downtown San Francisco on Jul 5, 2018

Review comment responded on Jul 10, 2018

Hello Thony. Thank you for staying with us at Hotel Fusion and thank you for your great review. We apologize we were not able to exceed your expectations. I am happy you did enjoy our great location. Have a great day! Cheers.

3

ok hotel

Couples

Very friendly staff. They were committed to do our experience the best that they could. However the hotel was not in good conditions.

By on Jun 23, 2018

Review comment responded on Jun 29, 2018

Hello. Thank you so much for staying with us at Hotel Fusion. We also would like to thank you for your feedback. I apologize we were not able to exceed your expectations. Please let us know if you come back our way. Have a great day! Cheers.

5
Everyone

Nice place to stay, close to Union Square and Bart. Would stay here again.

By , from Hawaii on Mar 29, 2018

Review comment responded on Apr 4, 2018

Thank you for your review of Hotel Fusion. We hope you enjoyed your stay and looking forward to welcoming you back.

3

great location.. good food , furniture not comfor

Everyone

Room need better Furniture no were comfortable to sit in a Room. , Hotel furniture very stiff not relaxing enough From couches in lobby to restaurant chairs

By , from north carlona on Dec 18, 2017

Review comment responded on Jan 22, 2018

Thank you for your review. We are delighted to know you enjoyed the food in our restaurant. We apologize our furniture are not to your standards.

3

decent hotel in heart of san francisco

Everyone

The best thing about the hotel was its location. A block from Market St, it had ready access to all the public transportation one could want and was in easy walking distance to many attractions and restaurants. The two main things that detracted from the experience were the bed and the noise. The bed was a king but was too soft and gave both of us sore backs from sleeping on it. We were also in a street side room, which was quite noisy but not unexpected. What was unexpected was the fact that the hotel sits above a night club and Saturday night was loud well past 2AM. Fortunately there were only two nights when the noise was a huge problem.

By , from Maine on Oct 8, 2017

4

i would stay there again.

Everyone

Clean and comfortable. Great staff. Room was smaller than expected, but was comfortable for one person. Restaurant and bar on site.

By on May 9, 2017

Review comment responded on May 17, 2017

Thank you for choosing Hotel Fusion as part of your San Francisco experience and thank you for your feedback. We hope to see you again on your next visit to San Francisco.

4

nice hotel with smaller single rooms

Business

The hotel staff was great and the location was unbeatable for downtown conference experience at Moscone West. Very close to Powell St. BART station and good base for exploring city. The room was quite small and ironing clothes was a challenge in tight quarters. I used the dry cleaning service and turned in two jackets on Saturday morning with the expectation of receiving them Sunday evening, but they were not returned until Monday morning. Overall though, the experience was quite good and staff were very helpful.

By , from Fayetteville, AR on May 4, 2017

Review comment responded on Jun 28, 2017

Thank you for choosing Hotel Fusion as part of your San Francisco experience and thank you for your feedback. Thank you for your kind words regarding our staff. We apologize that the room was not to your standards. We are a boutique hotel in downtown San Francisco; rooms tend to be small. We hope you will give us another try the next time you are in San Francisco.

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