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Holiday Inn Golden Gateway

3.5 out of 5.0

Recent guest reviews

Excellent hotel. Nice area. Highly recommend. Short walk to restaurants, bakeries and TRX Training Center.

Great location, the facilities are super clean, the price is perfect,

This hotel has all the basics but the location is great. There are tons of restaurants & cool shops within walking distance (including the Batter Bakery!). Parking is steep but typical of SF. Would stay again.

Great hospitality, area is within walking distance of nice bars and restaurants. Nice restaurant inside of hotel. May look a little sketchy outside but it is really a beauty inside.

The area was nice and safe compared to other areas is SF. Also the hotel was super clean and had a nice bar down stairs.

Whoever checked us in offered to downgrade us from our 2 beds to 1 bed when we already paid for 2....really? I would be impressed with a free upgrade but not downgrade. Also, they didn't seem to want to talk to you for even a second unless you were going to give them a good tip. Public transport wasn't the easiest nearby. We ended up using way more taxis than we intended.

Went down with the guys to the Bay Bridge baseball series. Stayed in SF the first night at this hotel...within two miles of ATT Park so we walked back after. Long walk but not bad; around lots of shopping, food etc.

Nice room with view. Great bar And Resturant. Centrally located and close to everything

I have not checked out yet on the last day , but when I come back to my room at Noon to take my valuables , I found the safe opened and the valuables were not there and the room is empty , cleaned . I called the security and the manager told me that they think that I left already and they entered my room to check . they opened the safe and keep all my valuables for " Lost and Found " . They did return all my valuables to me , thinking that I left already and I forgot stuff in my room . I told them that I never checked out with the front staff then they did not have the right to enter my room before noon. This is the first time that happened to me and It makes me upset and worried .

Great Staff! Room service quick and the food was excellent. Stayed for an entire week and there was only one problem with a young group partying next door. The staff took care of it quickly. concierge was helpful and got us some great discounts! I would stay there again in a heartbeat!

Our stay was very nice. We had a beautiful view of the bay and all of San Francisco. The staff was nice and helpful i enjoyed my stay. And will stay again in the future.

Overall this is a good hotel with secure access on elevators to rooms. Rooms were clean and maintained well, with adequate room for belongings and a room safe. The restaurant had consistently slow service and at least once the order was placed incorrectly. Overall I would stay here again.

Stayed for a long weekend. Great location for Sightseeing- short trips to any of the cool districts in town. Hotel concierge and bellhops were super helpful. Bar/restaurant staff are excellent! Didn't get a warm vibe from front desk (hence 4 stars vs 5), but they were efficient enough. Room was very clean and comfortable. We Uber'ed everywhere but cabs are readily accessible. Would stay again for sure.

Close to good restaurants and transportation to get anywhere in the city.

Good location, nice hotel. Staff could be more helpful and accommodating

We enjoyed staying in this hotel. The bed was comfortable and the view from the window was very beautiful. Location is great.

Good location, walking to reaturants and public transportion. The concierge was great help. They help with tours, transportion and places to eat. The only thing that wrong was the room was hot and no vents for the steam from showers to escape.

We had everything we needed. Parking is pricey. Breakfast in hotel pricey but alternate choices nearby.

We got there early and a room wasn't available but the gentleman at the front desk was wonderful. He said to just park the car in parking garage and come back in an hour and a half. We can get you checked in then. When I arrived he remembered and gave us a great room with a view of the bay.

Great hotel, right in the heart of SF. Close to many restaurants, not that far from the fisherman's warth. Clean rooms, friendly staff.

Guest reviews for Holiday Inn Golden Gateway

Everyone (18) Couples (36) Business (19) Family (40) Friends (17) Other (10)
5
Everyone

Excellent hotel. Nice area. Highly recommend. Short walk to restaurants, bakeries and TRX Training Center.

By , from Wisconsin on Jul 30, 2017

5
Everyone

Great location, the facilities are super clean, the price is perfect,

By on Jul 23, 2017

5

decent hotel in fun location

Everyone

This hotel has all the basics but the location is great. There are tons of restaurants & cool shops within walking distance (including the Batter Bakery!). Parking is steep but typical of SF. Would stay again.

By , from Sacramento, CA on Jul 19, 2017

5

nice view, close to union square and civic center.

Everyone

Great hospitality, area is within walking distance of nice bars and restaurants. Nice restaurant inside of hotel. May look a little sketchy outside but it is really a beauty inside.

By on May 16, 2017

5
Everyone

The area was nice and safe compared to other areas is SF. Also the hotel was super clean and had a nice bar down stairs.

By , from Los Angeles CA. on May 15, 2017

3

staff & ease of public transport nearby....

Everyone

Whoever checked us in offered to downgrade us from our 2 beds to 1 bed when we already paid for 2....really? I would be impressed with a free upgrade but not downgrade. Also, they didn't seem to want to talk to you for even a second unless you were going to give them a good tip. Public transport wasn't the easiest nearby. We ended up using way more taxis than we intended.

By , from MN on Apr 29, 2017

4

affordable, clean rooms, in downtown setting

Everyone

Went down with the guys to the Bay Bridge baseball series. Stayed in SF the first night at this hotel...within two miles of ATT Park so we walked back after. Long walk but not bad; around lots of shopping, food etc.

By , from Reno on Apr 9, 2017

5

overnight stay

Everyone

Nice room with view. Great bar And Resturant. Centrally located and close to everything

By on Mar 26, 2017

2

be aware of this hotel

Everyone

I have not checked out yet on the last day , but when I come back to my room at Noon to take my valuables , I found the safe opened and the valuables were not there and the room is empty , cleaned . I called the security and the manager told me that they think that I left already and they entered my room to check . they opened the safe and keep all my valuables for " Lost and Found " . They did return all my valuables to me , thinking that I left already and I forgot stuff in my room . I told them that I never checked out with the front staff then they did not have the right to enter my room before noon. This is the first time that happened to me and It makes me upset and worried .

By on Mar 25, 2017

5

clean and friendly hotel close transportation!

Everyone

Great Staff! Room service quick and the food was excellent. Stayed for an entire week and there was only one problem with a young group partying next door. The staff took care of it quickly. concierge was helpful and got us some great discounts! I would stay there again in a heartbeat!

By , from Boston on Mar 18, 2017