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Recent guest reviews

Overall good experience

The property itself is super cool because it’s a 1920s building. The service was sub par from the first interaction. They have one ice machine and it was broken. There were many miscommunications with the staff and let’s just say, I didn’t feel well taken care of :( The restaurant next door was great. Sadly, we won’t be staying at this hotel again.

it was ok.

Great friendly staff and excellente value for money

We arrived early in the morning prepared to drop off our bags and return later but our room was ready at 9 am!! It was so nice to settle in and rest before starting the trip. The staff was friendly and answered my questions plus provided me with extras as requested. The rooms were very clean and comfortable. I felt very safe despite covid still being something to worry about. The surrounding area was great- located next to plenty of places to eat and shop and public transportation. I’d definitely stay there again!!

Great location. Great value. Amenities need some updating; however, definitely adequate for cost. Enjoyed my stay. Will rebook here next SF trip

Great hotel, close to lots of things. It is an older hotel and it shows in places. Parking was a bit tricky and pricy, but it seemed safe. Staff were friendly and helpful.

Great location near Union Square. Be prepared, it is an older hotel and you will notice its age. However, property is clean and room is comfortable.

It was dirty . Not maintained needed painting curtains about to fall down.

Staff is very friendly and accommodating. Excellent location ! Rooms could be a little more modern and walls much too thin. You can hear everything happening in the next room and above via vent

Pickwick is an historic treasure. The rooms ooze historic elegance. Parking is so easy which in San Francisco is always a challenge. If you are looking for something that is memorable The Pickwick is it

A nice property in a convenient location. The hotel is old so the closet and bathroom are both quite small. The room was very clean, and nicely updated, and the staff was very nice. We would definitely stay again at the Pickwick.

The location was reasonably close to Chinatown and other touristy destinations. The room was tiny, poorly maintained, located on a busy street, very poor water pressure with unpredictable hot water availability, and the room heater was inoperable. The staff seemed robotic and unable to make decisions.

Hotel rooms are very clean and staff is very accommodating. This is an older hotel and it has it's quirks but overall a very pleasant stay. The location was great and convenient to Moscone West Convention Center, shopping and transit center with access to Cable Cars. Middle Eastern restaurant was good and we enjoyed the Happy Hour beer prices in the bar.

Our ac in the room doesn’t work and it gets really hot in the rooms

Nice hotel, friendly staff. Location was in an ok area. A/C was not working and we had to open windows for air circulation but the property next door received deliveries at 3 am and kept us awake. The staff was understanding and credited our parking fees to compensate the inconvenience

5th St San Francisco CA

Hotel highlights

  • Walking distance to Warfield Theater and San Francisco Museum of Modern Art
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Downtown San Francisco, The Pickwick Hotel is adjacent to Westfield San Francisco Centre and within a 10-minute walk of other popular attractions like San Francisco Museum of Modern Art. This 3.5-star hotel has 192 rooms and welcomes guests with a restaurant, free in-room WiFi, and a gym.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant.


Rooms

All 192 air-conditioned accommodations feature a separate bedroom. Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and video-game consoles. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are other standard amenities. Housekeeping is available once per stay.


Property features

Guests of The Pickwick Hotel enjoy a gym, free WiFi in public areas, and a business center. Self parking is offered for USD 45 per night. The front desk has multilingual staff that can help with securing valuables and luggage storage. Additional amenities include express check-out, free newspapers, and an ATM.

Room options

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Deluxe Room, 2 Double Beds

2 Double Beds | Sleeps 4

Superior King

1 King Bed | Sleeps 2

Superior Double/Double

2 Double Beds | Sleeps 4

Guest reviews for The Pickwick Hotel

Everyone (20) Couples (7) Family (9)
4
Partner Couples

Overall good experience

By on Oct 8, 2021

Review comment responded on Oct 11, 2021

Thank you very much for taking the time to review our property. We appreciate your feedback. We hope you will come back and visit us soon!

3
Partner Couples

The property itself is super cool because it’s a 1920s building. The service was sub par from the first interaction. They have one ice machine and it was broken. There were many miscommunications with the staff and let’s just say, I didn’t feel well taken care of :( The restaurant next door was great. Sadly, we won’t be staying at this hotel again.

By on Sep 19, 2021

Review comment responded on Sep 20, 2021

Thank you very much for taking the time to review our property. We appreciate your feedback.

5
Partner Couples

it was ok.

By on Sep 6, 2021

Review comment responded on Sep 10, 2021

Thank you very much for taking the time to review our property. We appreciate your feedback. We hope you will come back and visit us soon!

5
Everyone

Great friendly staff and excellente value for money

By on Aug 15, 2021

Review comment responded on Aug 16, 2021

Thank you very much for taking the time to review our property. We appreciate your feedback. We hope you will come back and visit us soon!

5
Everyone

By on Jun 26, 2021

Review comment responded on Jul 6, 2021

Thank you for choosing the Pickwick Hotel and we hope to see you again.

5
Family

We arrived early in the morning prepared to drop off our bags and return later but our room was ready at 9 am!! It was so nice to settle in and rest before starting the trip. The staff was friendly and answered my questions plus provided me with extras as requested. The rooms were very clean and comfortable. I felt very safe despite covid still being something to worry about. The surrounding area was great- located next to plenty of places to eat and shop and public transportation. I’d definitely stay there again!!

By on Jun 24, 2021

Review comment responded on Jun 25, 2021

Thank you for choosing the Pickwick Hotel and for taking the time writing this great review about your experience with us! Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal.

4
Everyone

By on Jun 17, 2021

Review comment responded on Jun 29, 2021

Thank you for choosing the Pickwick Hotel and we hope to see you again.

4
Family

Great location. Great value. Amenities need some updating; however, definitely adequate for cost. Enjoyed my stay. Will rebook here next SF trip

By on Dec 18, 2019

Review comment responded on Dec 19, 2019

Thank you very much for taking the time to review our property. It is always heartwarming to hear that our location was appreciated. We hope you will come back and visit us soon!

4
Everyone

By on Aug 26, 2019

Review comment responded on Aug 27, 2019

Thank you very much for taking the time to review our property. We appreciate your feedback. We hope you will come back and visit us soon!

5
Family Family

Great hotel, close to lots of things. It is an older hotel and it shows in places. Parking was a bit tricky and pricy, but it seemed safe. Staff were friendly and helpful.

By on Aug 1, 2019

Review comment responded on Aug 1, 2019

Thank you very much for taking the time to review our property. It is always heartwarming to hear that our staff was appreciated. We hope you will come back and visit us soon!

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