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The Pickwick Hotel

3.5 out of 5.0

Recent guest reviews

Hidden parking fees. Definitely ask about all fees

This hotel was unbelievably disappointing; especially for the price. The rooms are a million years old with uncomfortable beds and a feeling that everything is dirty, although it’s likely not.

Great little hotel. Close to food and bars. Hotel staff was very welcoming and friendly. The bartender was awesome.

Older hotel with some serious wear and tear. The staff is great and the hotel was clean but the rooms were older with peeling paint and water stains on the walls in the rooms along with several other things that showed they building was not maintained or updated recently.

The Pickwick is probably one of the oldest hotels in the downtown San Fran area, but this is no excuse! After comparing the prices for the other hotels in the downtown San Francisco area and based on the pics of the hotel, I was convinced that I made a smart choice. BOY WAS I WRONG!!! First of all, the pictures displayed is probably from 15 years ago or 100% airbrushed. The downstairs lobby was "ok" at best. If you venture off to the left side of the lobby, the picture shows a lounge area, but they actually have bikes for rent instead... making it look more like a motel than hotel. There were two elevators and only one worked and it was very slow, so we simply took the stairs. The room was nice, because I requested an upgrade. It was comfortable at best, but the bathroom was very outdated and small. We were able to hear everything than went on in our neighbor's bathroom, because the vent was simply carrying every sound. The staff was friendly... when they acknowledged us, but really didn't go out of their way to even greet us. The only really good thing about this place, was the location. It's in the middle of the business district and 3 blocks from the Miscone Conference Center. However, one can't help but negate the homeless that literally lives outside hotel entrance. I have to say that when I first read the reviews of this place, I thought others were exaggerating. Believe me, there's no exaggeration here. This was a very disappointing "hotel."

It's in a convenient location for Moscone Center events and has easy access to Market St, BART, and Caltrain (to get to/from the airport). The room I was in has peeling paint and a few more cosmetic issues. Everything worked, but the bed was very uncomfortable. I bought a mattress topper for $17 at Target across the street because I couldn't sleep. It's also fairly loud at night if your room faces Mission like mine did.

Great location and good value. No major complaints. Room was of modest size, typical of an older, urban hotel. It was clean and bed and pillows were comfortable. Towels and linens were of good quality. Furnishings were in generally good shape but not at all trendy. Heat worked well. Gym equipment worked and was of decent quality.. This is NOT a boutique hotel. Sloppy painting in room. One headboard was crooked. Carpets were a bit worn. Minor mildew on bathroom ceiling. Heater was a big, ugly metal box on one wall. Hair dryer didn't work. Room had two bottles of conditioner and no shampoo. Hard to find bathroom light switch. Room was quiet from 10pm-7:30am, but only window faced airshaft and pipes. Little natural light.

Nice hotel except for the shower and water temperature. Water never got hot and the shower head sprayed water all over.

Old hotel that could use some up grades - but if you want a clean, safe affordable hotel in a great location, it fits the bill.

It was not what i expected. It was too old, the wall edges were peeling off. The bed squeeked whenever you turned.

Overall fine hotel in great location. However, the AC controls are a little confusing and outdated. Also the walls in the bathroom are thin, or the sounderlying ia coming frim the vent. Either way, I could hear other guests very well.

Hotel needs a renovation. Very old but city location was centralized

Decent hotel, clean, comfortable, no frills. Great location. One huge draw back are the paper thin walls. If you are a light sleeper I would not recommend.

My friends and I needed one night's accommodations in the SoMa / Union Square area, and we needed a room that slept 3. The Pickwick was at least a $100 cheaper than any other non-hostel option (I didn't feel like sharing a bathroom). After I booked, I read some reviews that made me question my decision, but I stuck with the reservation anyways. What I ended up getting was a charming, older hotel with a wonderful staff, comfortable beds, in-room K-cup coffee and fridge, a fabulous location, and an overall wonderful stay. My friends and I (three women) felt comfortable walking back to the room at 1AM and we slept soundly (no obstructive street noise) even with the windows open. Yes, the walls in the room were a bit smudgy from years of wear and tear, the closet was a little musty, and the bathroom was a little small (but clean and modern-enough), but those were minor issues for me. You don't even notice the cosmetic stuff unless you are really looking and/or feeling snobby. I live in a small beach cottage in San Diego and this actually reminded me a lot of home! I stay in a lot of hotels - from the Ritzes to the Motel 6s of the world - and the Pickwick is somewhere I would stay again and somewhere I'd be happy to stay at longer.

Staff where helpful & Friendly. Location was great, close to all the shops. Have to use public parking garage which is close by. Overall great!

I stayed at this hotel with a colleague from work to avoid bay area traffic for a early morning city meeting. We arrived at 10:30 pm with unoccupied staff who didn't feel they need to help as my colleague and I struggled to get our luggage on the trolley into the hotel and through there tiny little elevator. The room was much smaller then portrayed in pictures, the bathroom barely had enough space to turn around in. My colleague and I soon were asleep because of our late arrival and early morning wake up call only to be awoken at 2:30 AM by a man screaming at the top of his lungs from his hotel room every 3-5 min. After repeated calls to the front desk who informed as there bell hop was preoccupied helping another guest which i thought odd not only at 2:30 AM but also after the service we received earlier in the night when the bell hop just stood there and starred at two guest needing helping and did nothing. The man continued screaming for the next 30 mins without any sign of stopping we called the front desk again to be told they dint think it was important enough to come up and check so they were now going to come up and check. REALLY!!! then the screaming continued for another 15-30 with no sign of hotel staff & then in the morning when we approached the front desk about the situation we were told that if we had not already paid for breakfast they would have paid but didn't offer to pay the $46 overnight parking fee. This hotel was awful!

The rooms were clean and it's within walking distance to many destinations.

Location is great. That's about it. Other than location, nothing much to recommend.

shabby, but not shabby chic. This hotel needs complete renovation. And policy that if you book through Orbitz for additional nights, and attempt to check out BEFORE the official check-out time (noon) and rescind the additional night, the hotel will charge you for that additional night even though you are not staying. Talk about inflexible. And the Pickwick 'blames' this on Orbitz policy. This happened to me, and nearly cost me over eight hundred dollars. Fortunately the desk reception worked extra hard to 'resell' my room because of the unbelievable demand in SF at the time. Be wary of 'policies' that, if your travel plans change, can cost you hundreds even thousands. Pickwick should be on the side of the guest, not allied to Orbitz, or better yet blame Orbitz for thier outrageous policy of charging a nights' stay when you are not at the hotel. so sad!

No heat for 1 night! Space heater shorted out. No power outlets to connect anyhing. good staff wasted in bad facilities

85 5th St San Francisco CA

Hotel highlights

  • Walking distance to Westfield San Francisco Centre and San Francisco Museum of Modern Art
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown San Francisco, The Pickwick Hotel is adjacent to Westfield San Francisco Centre and within a 5-minute walk of other popular sights like Powell and Market Cable Car Turnaround. This 3.5-star hotel welcomes guests with 192 rooms and conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center. Centrally located in San Francisco, the hotel is also a short walk from Warfield Theater and Moscone Convention Center.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Get an energy boost at the 2 coffee shops/cafés, or grab a drink at the bar/lounge. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 10 AM.


Rooms

The 192 air-conditioned accommodations afford space to spread out with separate bedrooms and sitting areas. 32-inch flat-screen TVs come with cable channels and video-game consoles, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and safes.


Property features

Guests of The Pickwick Hotel enjoy a 24-hour fitness center, free WiFi in public areas, and 3 meeting rooms. Self parking is available for USD 45 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Deluxe Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for The Pickwick Hotel

Everyone (26) Couples (38) Business (36) Family (18) Friends (13) Other (6)
3

hidden parking fees. definitely ask about all fees

Everyone

Hidden parking fees. Definitely ask about all fees

By , from martinez,ca on May 18, 2018

2
Everyone

This hotel was unbelievably disappointing; especially for the price. The rooms are a million years old with uncomfortable beds and a feeling that everything is dirty, although it’s likely not.

By on Apr 29, 2018

4
Everyone

Great little hotel. Close to food and bars. Hotel staff was very welcoming and friendly. The bartender was awesome.

By , from NV on Apr 9, 2018

3
Everyone

Older hotel with some serious wear and tear. The staff is great and the hotel was clean but the rooms were older with peeling paint and water stains on the walls in the rooms along with several other things that showed they building was not maintained or updated recently.

By on Apr 6, 2018

2

disappointing is an understatement!!!

Everyone

The Pickwick is probably one of the oldest hotels in the downtown San Fran area, but this is no excuse! After comparing the prices for the other hotels in the downtown San Francisco area and based on the pics of the hotel, I was convinced that I made a smart choice. BOY WAS I WRONG!!! First of all, the pictures displayed is probably from 15 years ago or 100% airbrushed. The downstairs lobby was "ok" at best. If you venture off to the left side of the lobby, the picture shows a lounge area, but they actually have bikes for rent instead... making it look more like a motel than hotel. There were two elevators and only one worked and it was very slow, so we simply took the stairs. The room was nice, because I requested an upgrade. It was comfortable at best, but the bathroom was very outdated and small. We were able to hear everything than went on in our neighbor's bathroom, because the vent was simply carrying every sound. The staff was friendly... when they acknowledged us, but really didn't go out of their way to even greet us. The only really good thing about this place, was the location. It's in the middle of the business district and 3 blocks from the Miscone Conference Center. However, one can't help but negate the homeless that literally lives outside hotel entrance. I have to say that when I first read the reviews of this place, I thought others were exaggerating. Believe me, there's no exaggeration here. This was a very disappointing "hotel."

By , from New York, NY on Mar 20, 2018

3

convenient, but not in great shape

Everyone

It's in a convenient location for Moscone Center events and has easy access to Market St, BART, and Caltrain (to get to/from the airport). The room I was in has peeling paint and a few more cosmetic issues. Everything worked, but the bed was very uncomfortable. I bought a mattress topper for $17 at Target across the street because I couldn't sleep. It's also fairly loud at night if your room faces Mission like mine did.

By , from Santa Fe, NM on Feb 23, 2018

3

clean but tired older hotel. great location.

Everyone

Great location and good value. No major complaints. Room was of modest size, typical of an older, urban hotel. It was clean and bed and pillows were comfortable. Towels and linens were of good quality. Furnishings were in generally good shape but not at all trendy. Heat worked well. Gym equipment worked and was of decent quality.. This is NOT a boutique hotel. Sloppy painting in room. One headboard was crooked. Carpets were a bit worn. Minor mildew on bathroom ceiling. Heater was a big, ugly metal box on one wall. Hair dryer didn't work. Room had two bottles of conditioner and no shampoo. Hard to find bathroom light switch. Room was quiet from 10pm-7:30am, but only window faced airshaft and pipes. Little natural light.

By on Feb 15, 2018

3

affordable sf hotel on convenient location

Everyone

Nice hotel except for the shower and water temperature. Water never got hot and the shower head sprayed water all over.

By on Dec 14, 2017

3

location, location

Everyone

Old hotel that could use some up grades - but if you want a clean, safe affordable hotel in a great location, it fits the bill.

By on Oct 23, 2017

2
Everyone

It was not what i expected. It was too old, the wall edges were peeling off. The bed squeeked whenever you turned.

By on Sep 11, 2017