Classic Run of House
from $179
The Pickwick Hotel
3.5 out of 5.0
3.5
out of 5
Average Guest Review
See all 126 reviews
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Recent guest reviews
Hotel needs a renovation. Very old but city location was centralized
Decent hotel, clean, comfortable, no frills. Great location. One huge draw back are the paper thin walls. If you are a light sleeper I would not recommend.
My friends and I needed one night's accommodations in the SoMa / Union Square area, and we needed a room that slept 3. The Pickwick was at least a $100 cheaper than any other non-hostel option (I didn't feel like sharing a bathroom). After I booked, I read some reviews that made me question my decision, but I stuck with the reservation anyways. What I ended up getting was a charming, older hotel with a wonderful staff, comfortable beds, in-room K-cup coffee and fridge, a fabulous location, and an overall wonderful stay. My friends and I (three women) felt comfortable walking back to the room at 1AM and we slept soundly (no obstructive street noise) even with the windows open. Yes, the walls in the room were a bit smudgy from years of wear and tear, the closet was a little musty, and the bathroom was a little small (but clean and modern-enough), but those were minor issues for me. You don't even notice the cosmetic stuff unless you are really looking and/or feeling snobby. I live in a small beach cottage in San Diego and this actually reminded me a lot of home! I stay in a lot of hotels - from the Ritzes to the Motel 6s of the world - and the Pickwick is somewhere I would stay again and somewhere I'd be happy to stay at longer.
Staff where helpful & Friendly. Location was great, close to all the shops. Have to use public parking garage which is close by. Overall great!
I stayed at this hotel with a colleague from work to avoid bay area traffic for a early morning city meeting. We arrived at 10:30 pm with unoccupied staff who didn't feel they need to help as my colleague and I struggled to get our luggage on the trolley into the hotel and through there tiny little elevator. The room was much smaller then portrayed in pictures, the bathroom barely had enough space to turn around in. My colleague and I soon were asleep because of our late arrival and early morning wake up call only to be awoken at 2:30 AM by a man screaming at the top of his lungs from his hotel room every 3-5 min. After repeated calls to the front desk who informed as there bell hop was preoccupied helping another guest which i thought odd not only at 2:30 AM but also after the service we received earlier in the night when the bell hop just stood there and starred at two guest needing helping and did nothing. The man continued screaming for the next 30 mins without any sign of stopping we called the front desk again to be told they dint think it was important enough to come up and check so they were now going to come up and check. REALLY!!! then the screaming continued for another 15-30 with no sign of hotel staff & then in the morning when we approached the front desk about the situation we were told that if we had not already paid for breakfast they would have paid but didn't offer to pay the $46 overnight parking fee. This hotel was awful!
The rooms were clean and it's within walking distance to many destinations.
Location is great. That's about it. Other than location, nothing much to recommend.
shabby, but not shabby chic. This hotel needs complete renovation. And policy that if you book through Orbitz for additional nights, and attempt to check out BEFORE the official check-out time (noon) and rescind the additional night, the hotel will charge you for that additional night even though you are not staying. Talk about inflexible. And the Pickwick 'blames' this on Orbitz policy. This happened to me, and nearly cost me over eight hundred dollars. Fortunately the desk reception worked extra hard to 'resell' my room because of the unbelievable demand in SF at the time. Be wary of 'policies' that, if your travel plans change, can cost you hundreds even thousands. Pickwick should be on the side of the guest, not allied to Orbitz, or better yet blame Orbitz for thier outrageous policy of charging a nights' stay when you are not at the hotel. so sad!
No heat for 1 night! Space heater shorted out. No power outlets to connect anyhing. good staff wasted in bad facilities
Hotel staff is not nice. Housekeeper of my room is not nice.
Despite apparent recent upgrades to the rooms, the hotel was a bit tired. The location is superb and the staff were friendly. It is a good value hotel given its location.
No recomiendo este hotel por nada del mundo. Las habitaciones son sumamente frías y no tienen calefacción. Respirar duele, debido a que el aire está literalmente helado.
The sheets were dirty, walls were all banged up and the room looked like it had been lived in without a deep clean. The shower was hard to turn on. Not worth the money
Don't expect to get the Ritz Carlton for what Pickwick is charging. Having said that, this is a very reasonable place to stay, in a great location, at an incredible price. The hallway is a bit musty, and road noise is pretty bad in the exterior rooms (this place would be greatly helped if the front desk made ear plugs available). Still, I found that I slept very well here once I got earplugs. Not luxurious, but a very good value.
It was Ok, location only recommendable aspect, room clean
I booked this hotel because of the location and because I have never stayed here. Sadly, this will be my first and last time staying at the Pickwick. First, the check-in was easy and the staff was very nice. But when we went in to the room, I went in to the bathroom first, and found some random man's underwear hanging behind the bathroom door!!! I was horrified. We switched room, but the bed squicked with every tossing and turning- I could hear next door talking on the phone (clearly). Other than the location being right at the union square, there wasn't much.
The elevators would not work, hot water takes a while in the sink and the shower, old dried up paint on the doors and inefficient air conditioning. Very few amenities and struggled to print a boarding pass. They could work on improving these basic services.
very nice place to stay close parking and places to eat and play
This hotel is very nice. It has all the amenities I needed. Only compliant in had was that there was not ventilation in the bathroom, but being so old this is understandable. very clean and staff was very accommodating.
Location is perfect, good to go to everywhere in SF.
Hotel highlights
- Walking distance to Westfield San Francisco Centre and San Francisco Museum of Modern Art
- Free WiFi in rooms and public areas
- Onsite dining
- 24-hour fitness center
Located in Downtown San Francisco, The Pickwick Hotel is adjacent to Westfield San Francisco Centre and within a 10-minute walk of other popular attractions like San Francisco Museum of Modern Art. This 3.5-star hotel welcomes guests with 192 rooms and conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center. Located in central San Francisco, the hotel is also near Lombard Street and Pier 39.
Dining
This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Get an energy boost at the 2 coffee shops/cafés, or grab a drink at the bar/lounge. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 10 AM.
Rooms
The 192 air-conditioned accommodations feature balconies and afford space to spread out with separate bedrooms and sitting areas. 32-inch flat-screen TVs come with cable channels and video-game consoles, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and phones.
Property features
Guests of The Pickwick Hotel enjoy a 24-hour fitness center, free WiFi in public areas, and 3 meeting rooms. Self parking is available for USD 45 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.
Guest reviews for The Pickwick Hotel
good location
Everyone
Hotel needs a renovation. Very old but city location was centralized
weekend getaway
Everyone
Decent hotel, clean, comfortable, no frills. Great location. One huge draw back are the paper thin walls. If you are a light sleeper I would not recommend.
can't beat the value for this area!
Everyone
My friends and I needed one night's accommodations in the SoMa / Union Square area, and we needed a room that slept 3. The Pickwick was at least a $100 cheaper than any other non-hostel option (I didn't feel like sharing a bathroom). After I booked, I read some reviews that made me question my decision, but I stuck with the reservation anyways. What I ended up getting was a charming, older hotel with a wonderful staff, comfortable beds, in-room K-cup coffee and fridge, a fabulous location, and an overall wonderful stay. My friends and I (three women) felt comfortable walking back to the room at 1AM and we slept soundly (no obstructive street noise) even with the windows open. Yes, the walls in the room were a bit smudgy from years of wear and tear, the closet was a little musty, and the bathroom was a little small (but clean and modern-enough), but those were minor issues for me. You don't even notice the cosmetic stuff unless you are really looking and/or feeling snobby. I live in a small beach cottage in San Diego and this actually reminded me a lot of home! I stay in a lot of hotels - from the Ritzes to the Motel 6s of the world - and the Pickwick is somewhere I would stay again and somewhere I'd be happy to stay at longer.
Everyone
Staff where helpful & Friendly. Location was great, close to all the shops. Have to use public parking garage which is close by. Overall great!
awful experience
Everyone
I stayed at this hotel with a colleague from work to avoid bay area traffic for a early morning city meeting. We arrived at 10:30 pm with unoccupied staff who didn't feel they need to help as my colleague and I struggled to get our luggage on the trolley into the hotel and through there tiny little elevator. The room was much smaller then portrayed in pictures, the bathroom barely had enough space to turn around in. My colleague and I soon were asleep because of our late arrival and early morning wake up call only to be awoken at 2:30 AM by a man screaming at the top of his lungs from his hotel room every 3-5 min. After repeated calls to the front desk who informed as there bell hop was preoccupied helping another guest which i thought odd not only at 2:30 AM but also after the service we received earlier in the night when the bell hop just stood there and starred at two guest needing helping and did nothing. The man continued screaming for the next 30 mins without any sign of stopping we called the front desk again to be told they dint think it was important enough to come up and check so they were now going to come up and check. REALLY!!! then the screaming continued for another 15-30 with no sign of hotel staff & then in the morning when we approached the front desk about the situation we were told that if we had not already paid for breakfast they would have paid but didn't offer to pay the $46 overnight parking fee. This hotel was awful!
a good experience
Everyone
The rooms were clean and it's within walking distance to many destinations.
close to union square
Everyone
Location is great. That's about it. Other than location, nothing much to recommend.
ridiculously high price for a incredibly ave hotel
Everyone
shabby, but not shabby chic. This hotel needs complete renovation. And policy that if you book through Orbitz for additional nights, and attempt to check out BEFORE the official check-out time (noon) and rescind the additional night, the hotel will charge you for that additional night even though you are not staying. Talk about inflexible. And the Pickwick 'blames' this on Orbitz policy. This happened to me, and nearly cost me over eight hundred dollars. Fortunately the desk reception worked extra hard to 'resell' my room because of the unbelievable demand in SF at the time. Be wary of 'policies' that, if your travel plans change, can cost you hundreds even thousands. Pickwick should be on the side of the guest, not allied to Orbitz, or better yet blame Orbitz for thier outrageous policy of charging a nights' stay when you are not at the hotel. so sad!
convenient but hotel is old and not well kept
Everyone
No heat for 1 night! Space heater shorted out. No power outlets to connect anyhing. good staff wasted in bad facilities
hotel staff is not nice.
Everyone
Hotel staff is not nice. Housekeeper of my room is not nice.
