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The Pickwick Hotel

3.5 out of 5.0

Recent guest reviews

Staff where helpful & Friendly. Location was great, close to all the shops. Have to use public parking garage which is close by. Overall great!

I stayed at this hotel with a colleague from work to avoid bay area traffic for a early morning city meeting. We arrived at 10:30 pm with unoccupied staff who didn't feel they need to help as my colleague and I struggled to get our luggage on the trolley into the hotel and through there tiny little elevator. The room was much smaller then portrayed in pictures, the bathroom barely had enough space to turn around in. My colleague and I soon were asleep because of our late arrival and early morning wake up call only to be awoken at 2:30 AM by a man screaming at the top of his lungs from his hotel room every 3-5 min. After repeated calls to the front desk who informed as there bell hop was preoccupied helping another guest which i thought odd not only at 2:30 AM but also after the service we received earlier in the night when the bell hop just stood there and starred at two guest needing helping and did nothing. The man continued screaming for the next 30 mins without any sign of stopping we called the front desk again to be told they dint think it was important enough to come up and check so they were now going to come up and check. REALLY!!! then the screaming continued for another 15-30 with no sign of hotel staff & then in the morning when we approached the front desk about the situation we were told that if we had not already paid for breakfast they would have paid but didn't offer to pay the $46 overnight parking fee. This hotel was awful!

The rooms were clean and it's within walking distance to many destinations.

Location is great. That's about it. Other than location, nothing much to recommend.

shabby, but not shabby chic. This hotel needs complete renovation. And policy that if you book through Orbitz for additional nights, and attempt to check out BEFORE the official check-out time (noon) and rescind the additional night, the hotel will charge you for that additional night even though you are not staying. Talk about inflexible. And the Pickwick 'blames' this on Orbitz policy. This happened to me, and nearly cost me over eight hundred dollars. Fortunately the desk reception worked extra hard to 'resell' my room because of the unbelievable demand in SF at the time. Be wary of 'policies' that, if your travel plans change, can cost you hundreds even thousands. Pickwick should be on the side of the guest, not allied to Orbitz, or better yet blame Orbitz for thier outrageous policy of charging a nights' stay when you are not at the hotel. so sad!

No heat for 1 night! Space heater shorted out. No power outlets to connect anyhing. good staff wasted in bad facilities

Hotel staff is not nice. Housekeeper of my room is not nice.

Despite apparent recent upgrades to the rooms, the hotel was a bit tired. The location is superb and the staff were friendly. It is a good value hotel given its location.

No recomiendo este hotel por nada del mundo. Las habitaciones son sumamente frías y no tienen calefacción. Respirar duele, debido a que el aire está literalmente helado.

The sheets were dirty, walls were all banged up and the room looked like it had been lived in without a deep clean. The shower was hard to turn on. Not worth the money

Don't expect to get the Ritz Carlton for what Pickwick is charging. Having said that, this is a very reasonable place to stay, in a great location, at an incredible price. The hallway is a bit musty, and road noise is pretty bad in the exterior rooms (this place would be greatly helped if the front desk made ear plugs available). Still, I found that I slept very well here once I got earplugs. Not luxurious, but a very good value.

It was Ok, location only recommendable aspect, room clean

I booked this hotel because of the location and because I have never stayed here. Sadly, this will be my first and last time staying at the Pickwick. First, the check-in was easy and the staff was very nice. But when we went in to the room, I went in to the bathroom first, and found some random man's underwear hanging behind the bathroom door!!! I was horrified. We switched room, but the bed squicked with every tossing and turning- I could hear next door talking on the phone (clearly). Other than the location being right at the union square, there wasn't much.

The elevators would not work, hot water takes a while in the sink and the shower, old dried up paint on the doors and inefficient air conditioning. Very few amenities and struggled to print a boarding pass. They could work on improving these basic services.

very nice place to stay close parking and places to eat and play

This hotel is very nice. It has all the amenities I needed. Only compliant in had was that there was not ventilation in the bathroom, but being so old this is understandable. very clean and staff was very accommodating.

Location is perfect, good to go to everywhere in SF.

Hotel was old and needs renovation. Very small sink in bathroom(approx 8 inches), shower was tiny. Hotel location was in middle of everything. No wifi signal, no bars, in room.

I was promised a room on a higher floor and was given a room on a second floor right over a loading area. There were deliveries to the hotel in the middle of the night and they woke me up, I could not get back to sleep due to it being so noisy. The staff manager would not return my call to discuss it after the stay and I have never received a accomidation

Cable cars are very close on Powell and Market to get down to fisherman a wharf and other sights. Staff were super friendly at the front desk! Rooms were clean at first sight but wall have paint chipping off and layers of dust behind beds and dressers and by outlets! A little paint and some better cleaning and this place would be amazing!

85 5th St San Francisco CA

Located in Downtown San Francisco, The Pickwick Hotel is adjacent to Westfield San Francisco Centre and within a 10-minute walk of other popular attractions like San Francisco Museum of Modern Art. This 3.5-star hotel welcomes guests with 189 rooms and conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center. Located in central San Francisco, the hotel is also near Lombard Street and Pier 39.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Get an energy boost at the 2 coffee shops/cafés, or grab a drink at the bar/lounge. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 10 AM.


Rooms

The 189 air-conditioned accommodations feature balconies and afford space to spread out with separate bedrooms and sitting areas. 32-inch flat-screen TVs come with cable channels and video-game consoles, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and phones.


Property features

Guests of The Pickwick Hotel enjoy a 24-hour fitness center, free WiFi in public areas, and 3 meeting rooms. Self parking is available for USD 45 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Deluxe Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for The Pickwick Hotel

Everyone (12) Couples (38) Business (36) Family (18) Friends (13) Other (6)
4
Everyone

Staff where helpful & Friendly. Location was great, close to all the shops. Have to use public parking garage which is close by. Overall great!

By on Apr 17, 2017

1

awful experience

Everyone

I stayed at this hotel with a colleague from work to avoid bay area traffic for a early morning city meeting. We arrived at 10:30 pm with unoccupied staff who didn't feel they need to help as my colleague and I struggled to get our luggage on the trolley into the hotel and through there tiny little elevator. The room was much smaller then portrayed in pictures, the bathroom barely had enough space to turn around in. My colleague and I soon were asleep because of our late arrival and early morning wake up call only to be awoken at 2:30 AM by a man screaming at the top of his lungs from his hotel room every 3-5 min. After repeated calls to the front desk who informed as there bell hop was preoccupied helping another guest which i thought odd not only at 2:30 AM but also after the service we received earlier in the night when the bell hop just stood there and starred at two guest needing helping and did nothing. The man continued screaming for the next 30 mins without any sign of stopping we called the front desk again to be told they dint think it was important enough to come up and check so they were now going to come up and check. REALLY!!! then the screaming continued for another 15-30 with no sign of hotel staff & then in the morning when we approached the front desk about the situation we were told that if we had not already paid for breakfast they would have paid but didn't offer to pay the $46 overnight parking fee. This hotel was awful!

By , from Santa Cruz on Mar 29, 2017

5

a good experience

Everyone

The rooms were clean and it's within walking distance to many destinations.

By on Mar 28, 2017

2

close to union square

Everyone

Location is great. That's about it. Other than location, nothing much to recommend.

By , from LA on Mar 26, 2017

2

ridiculously high price for a incredibly ave hotel

Everyone

shabby, but not shabby chic. This hotel needs complete renovation. And policy that if you book through Orbitz for additional nights, and attempt to check out BEFORE the official check-out time (noon) and rescind the additional night, the hotel will charge you for that additional night even though you are not staying. Talk about inflexible. And the Pickwick 'blames' this on Orbitz policy. This happened to me, and nearly cost me over eight hundred dollars. Fortunately the desk reception worked extra hard to 'resell' my room because of the unbelievable demand in SF at the time. Be wary of 'policies' that, if your travel plans change, can cost you hundreds even thousands. Pickwick should be on the side of the guest, not allied to Orbitz, or better yet blame Orbitz for thier outrageous policy of charging a nights' stay when you are not at the hotel. so sad!

By , from New Orleans on Jan 12, 2017

2

convenient but hotel is old and not well kept

Everyone

No heat for 1 night! Space heater shorted out. No power outlets to connect anyhing. good staff wasted in bad facilities

By on Dec 19, 2016

2

hotel staff is not nice.

Everyone

Hotel staff is not nice. Housekeeper of my room is not nice.

By on Dec 9, 2016

3

good location

Everyone

Despite apparent recent upgrades to the rooms, the hotel was a bit tired. The location is superb and the staff were friendly. It is a good value hotel given its location.

By on Dec 2, 2016

2

dirty room, dirty sheets.

Everyone

The sheets were dirty, walls were all banged up and the room looked like it had been lived in without a deep clean. The shower was hard to turn on. Not worth the money

By on May 7, 2016

3

good value

Everyone

Don't expect to get the Ritz Carlton for what Pickwick is charging. Having said that, this is a very reasonable place to stay, in a great location, at an incredible price. The hallway is a bit musty, and road noise is pretty bad in the exterior rooms (this place would be greatly helped if the front desk made ear plugs available). Still, I found that I slept very well here once I got earplugs. Not luxurious, but a very good value.

By on Apr 12, 2016