4/10 Poor
Emily
Traveled with family and small children
Mar 16, 2026
Liked: Staff & service
Disliked: Cleanliness, amenities
I wanted to like this hotel for its charm and excellent location, but in my opinion the negatives outweigh the positives. The staff were helpful with dining and public transit info, and the location is great. Yes, the parking is pricy, but it’s SF so I was just happy there was parking. The hotel is old, but well maintained. However the non-functional AC was brutal. The rooms get hot, and there is little to no air movement making the rooms stuffy all day and night. Also, two of us were bitten by bedbugs the first night. Though I didn’t see any major infestation evidence, the mattresses don’t have protective covers and beneath the headboard is incredibly dusty and grimy. Once we realized the bedbug situation, we checked out immediately. We were offered to change rooms, but I wouldn’t have been able to sleep after being consumed the first night. Overall, great location and reasonable rates, but not worth the price of comfort and piece of mind.
Emily
Stayed 2 nights in Mar 2026