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The Pickwick Hotel

3.5 out of 5.0

Recent guest reviews

It was an older building, but they kept it up quite nicely. There weren’t a lot of amenities, one elevator was broke, no A/C (not that we needed it really), but staff was very friendly and location was nice!

Very small bathroom. Staff unhelpful and unknowledgeable. Broken elevator, leaky facet, cracked sink, old tub looks dirty, thin walls, horrible parking. I would not stay again.

Entire experience was beyond disappointing... night staff, parking, room, hotel itself... sadly, nothing good to say about any of it.

Very expensive for the condition of the hotel. Not enough staff, no drinking water, no coffee service , very small bath room. Paid $400 + per night but it is motel standard hotel.

Nice place close to the beach, and mountains, and race track and football stadium

Unfortunately, sleeping here is difficult at best. It is an older facility and they have not updated the windows in a way to help block sounds from the streets. Garbage trucks come by at least twice a night with incredible banging that goes on for a few minutes each time, sirens are a regular occurrence, even people outside yelling or talking is easy to hear from the rooms — all typical city sounds, however, they might just as well be in your room with you in this we’ll trafficked area. I was on the fourth floor and it was a sleepless three nights.

Check in took for ever and there was no heater in the room. I was freezing cold all night . The hotel was very noisy .

Basic hotel. Good location but with that being said it was SUPER noisy outside our window- didn't get much sleep with all the action going on downstairs (sidewalk/ street). Room was basic only thing couldn't find how to adjust thermostat. Other negative- we stayed on 6th floor and ice machine was all the way in the lobby.

Nice location and a very good room. Everything is great except for a little sink.

Very clean room, new paint would be good and cleaner carpets but good. Neighborhood ok

Very dirty bedsheets, pillowcases; floor is dirty; bathtub is broken. Having to pay more than $500 for a night just for the location. The hotel room is really terrible and dirty.

Right downtown within walking distance of many places. This strength also makes it a bit noisy at night. May be better on higher floors. Older hotel with charm and I would stay here again.

The friendly staff was a nice welcome after a hectic schedule. Room was small and nice looking. All was good except for the King bed, which was an older spring bed, that made a lot of noise with box springs and spring mattresses. I slept well enough but the springs would make a boing sound when using an elbow or be moving to any position. It was near Westfield Shopping mall which made it a good location for me. All in all, a nice stay.

Loved the location close to the mall, china town, other areas. Fun spot.

85 5th St San Francisco CA

Hotel highlights

  • Walking distance to Westfield San Francisco Centre and Powell and Market Cable Car Turnaround
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown San Francisco, The Pickwick Hotel is adjacent to Westfield San Francisco Centre and within a 5-minute walk of other popular sights like Powell and Market Cable Car Turnaround. This 3.5-star hotel welcomes guests with 192 rooms and conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Get an energy boost at the 2 coffee shops/cafés, or grab a drink at the bar/lounge. Cooked-to-order breakfast is offered for a fee each morning from 6 AM to 10 AM.


Rooms

Guests can expect to find free WiFi and 32-inch a flat-screen TV with cable channels and a video-game console. Pillowtop beds sport premium bedding and pillow menus, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and a safe.


Property features

Guests of The Pickwick Hotel enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. Self parking is available for USD 45 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-out.

Room options

Deluxe Room, 2 Double Beds

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for The Pickwick Hotel

Everyone (43) Couples (38) Business (36) Family (19) Friends (13) Other (6)
4
Families

It was an older building, but they kept it up quite nicely. There weren’t a lot of amenities, one elevator was broke, no A/C (not that we needed it really), but staff was very friendly and location was nice!

By on Mar 1, 2019

Review comment responded on Mar 1, 2019

Thank you very much for taking the time to review our property. It is always heartwarming to hear that our location & staff were appreciated. We hope you will come back and visit us soon!

2
Business Business Travelers

Very small bathroom. Staff unhelpful and unknowledgeable. Broken elevator, leaky facet, cracked sink, old tub looks dirty, thin walls, horrible parking. I would not stay again.

By on Feb 23, 2019

Review comment responded on Feb 27, 2019

Thanks for staying with us. We appreciate your feedback. Please feel free to contact the hotel directly in order to speak with management regarding your issue.

2
Everyone

Entire experience was beyond disappointing... night staff, parking, room, hotel itself... sadly, nothing good to say about any of it.

By on Feb 17, 2019

Review comment responded on Feb 21, 2019

Thanks for staying with us. We appreciate your feedback. Please feel free to contact the hotel directly in order to speak with management regarding your issue.

2
Business Business Travelers

Very expensive for the condition of the hotel. Not enough staff, no drinking water, no coffee service , very small bath room. Paid $400 + per night but it is motel standard hotel.

By on Feb 13, 2019

Review comment responded on Feb 15, 2019

Thanks for staying with us. We appreciate your feedback. Please feel free to contact the hotel directly in order to speak with management regarding your issue.

5
Everyone

Nice place close to the beach, and mountains, and race track and football stadium

By on Jan 29, 2019

Review comment responded on Jan 29, 2019

Thank you very much for taking the time to review our property. We appreciate your feedback. We hope you will come back and visit us soon!

2
Everyone

Unfortunately, sleeping here is difficult at best. It is an older facility and they have not updated the windows in a way to help block sounds from the streets. Garbage trucks come by at least twice a night with incredible banging that goes on for a few minutes each time, sirens are a regular occurrence, even people outside yelling or talking is easy to hear from the rooms — all typical city sounds, however, they might just as well be in your room with you in this we’ll trafficked area. I was on the fourth floor and it was a sleepless three nights.

By on Jan 26, 2019

Review comment responded on Jan 31, 2019

Thanks for staying with us. We appreciate your feedback. Please feel free to contact the hotel directly in order to speak with management regarding your issue.

5
Everyone

By on Jan 13, 2019

Review comment responded on Jan 14, 2019

Thank you very much for taking the time to review our property. We appreciate your feedback. We hope you will come back and visit us soon!

2
Everyone

Check in took for ever and there was no heater in the room. I was freezing cold all night . The hotel was very noisy .

By on Jan 5, 2019

Review comment responded on Jan 7, 2019

Thank you for taking the time to review our hotel! I apologize that everything wasn't what you had hoped for.

3
Everyone

Basic hotel. Good location but with that being said it was SUPER noisy outside our window- didn't get much sleep with all the action going on downstairs (sidewalk/ street). Room was basic only thing couldn't find how to adjust thermostat. Other negative- we stayed on 6th floor and ice machine was all the way in the lobby.

By on Jan 3, 2019

Review comment responded on Jan 3, 2019

Thank you very much for taking the time to review our property. We appreciate your feedback. We hope you will come back and visit us soon!

4
Everyone

By on Nov 22, 2018

Review comment responded on Nov 27, 2018

Thank you very much for taking the time to review our property. We appreciate your feedback. We hope you will come back and visit us soon!