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The Pickwick Hotel

3.5 out of 5.0

The Pickwick Hotel

3.5 out of 5.0
Overview Reviews Amenities & Policies
5th St, San Francisco, CA
1-844-663-2276
3.4
out of 5
Average Guest Review
See all 152 reviews
Room cleanliness 3.5
Service & staff 3.5
Room comfort 3.0
Hotel condition 2.5

This hotel is most popular for:

  • Everyone
  • Couples
  • Business

Recent guest reviews

Check in took for ever and there was no heater in the room. I was freezing cold all night . The hotel was very noisy .

Basic hotel. Good location but with that being said it was SUPER noisy outside our window- didn't get much sleep with all the action going on downstairs (sidewalk/ street). Room was basic only thing couldn't find how to adjust thermostat. Other negative- we stayed on 6th floor and ice machine was all the way in the lobby.

Nice location and a very good room. Everything is great except for a little sink.

Very clean room, new paint would be good and cleaner carpets but good. Neighborhood ok

Very dirty bedsheets, pillowcases; floor is dirty; bathtub is broken. Having to pay more than $500 for a night just for the location. The hotel room is really terrible and dirty.

Right downtown within walking distance of many places. This strength also makes it a bit noisy at night. May be better on higher floors. Older hotel with charm and I would stay here again.

The friendly staff was a nice welcome after a hectic schedule. Room was small and nice looking. All was good except for the King bed, which was an older spring bed, that made a lot of noise with box springs and spring mattresses. I slept well enough but the springs would make a boing sound when using an elbow or be moving to any position. It was near Westfield Shopping mall which made it a good location for me. All in all, a nice stay.

Loved the location close to the mall, china town, other areas. Fun spot.

Hidden parking fees. Definitely ask about all fees

This hotel was unbelievably disappointing; especially for the price. The rooms are a million years old with uncomfortable beds and a feeling that everything is dirty, although it’s likely not.

Great little hotel. Close to food and bars. Hotel staff was very welcoming and friendly. The bartender was awesome.

Older hotel with some serious wear and tear. The staff is great and the hotel was clean but the rooms were older with peeling paint and water stains on the walls in the rooms along with several other things that showed they building was not maintained or updated recently.

The Pickwick is probably one of the oldest hotels in the downtown San Fran area, but this is no excuse! After comparing the prices for the other hotels in the downtown San Francisco area and based on the pics of the hotel, I was convinced that I made a smart choice. BOY WAS I WRONG!!! First of all, the pictures displayed is probably from 15 years ago or 100% airbrushed. The downstairs lobby was "ok" at best. If you venture off to the left side of the lobby, the picture shows a lounge area, but they actually have bikes for rent instead... making it look more like a motel than hotel. There were two elevators and only one worked and it was very slow, so we simply took the stairs. The room was nice, because I requested an upgrade. It was comfortable at best, but the bathroom was very outdated and small. We were able to hear everything than went on in our neighbor's bathroom, because the vent was simply carrying every sound. The staff was friendly... when they acknowledged us, but really didn't go out of their way to even greet us. The only really good thing about this place, was the location. It's in the middle of the business district and 3 blocks from the Miscone Conference Center. However, one can't help but negate the homeless that literally lives outside hotel entrance. I have to say that when I first read the reviews of this place, I thought others were exaggerating. Believe me, there's no exaggeration here. This was a very disappointing "hotel."

It's in a convenient location for Moscone Center events and has easy access to Market St, BART, and Caltrain (to get to/from the airport). The room I was in has peeling paint and a few more cosmetic issues. Everything worked, but the bed was very uncomfortable. I bought a mattress topper for $17 at Target across the street because I couldn't sleep. It's also fairly loud at night if your room faces Mission like mine did.

85 5th St San Francisco CA

Hotel highlights

  • Walking distance to Westfield San Francisco Centre and Moscone Convention Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown San Francisco, The Pickwick Hotel is adjacent to Westfield San Francisco Centre and within a 10-minute walk of other popular attractions like Moscone Convention Center. This 3.5-star hotel welcomes guests with 192 rooms and conveniences like a 24-hour fitness center, free in-room WiFi, and a 24-hour business center. It's in central San Francisco and also close to San Francisco Museum of Modern Art and San Francisco City Hall.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Get an energy boost at the 2 coffee shops/cafés, or grab a drink at the bar/lounge. Cooked-to-order breakfast is offered for a fee each morning from 6 AM to 10 AM.


Rooms

Guests can expect to find free WiFi and 32-inch a flat-screen TV with cable channels and a video-game console. Pillowtop beds sport premium bedding and pillow menus, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and a safe.


Property features

Guests of The Pickwick Hotel enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. Self parking is available for USD 45 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-out.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2
from $129

Deluxe Room, 2 Double Beds

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for The Pickwick Hotel

Everyone (41) Couples (38) Business (36) Family (18) Friends (13) Other (6)
5
Everyone

By on Jan 13, 2019

Review comment responded on Jan 14, 2019

Thank you very much for taking the time to review our property. We appreciate your feedback. We hope you will come back and visit us soon!

2
Everyone

Check in took for ever and there was no heater in the room. I was freezing cold all night . The hotel was very noisy .

By on Jan 5, 2019

Review comment responded on Jan 7, 2019

Thank you for taking the time to review our hotel! I apologize that everything wasn't what you had hoped for.

3
Everyone

Basic hotel. Good location but with that being said it was SUPER noisy outside our window- didn't get much sleep with all the action going on downstairs (sidewalk/ street). Room was basic only thing couldn't find how to adjust thermostat. Other negative- we stayed on 6th floor and ice machine was all the way in the lobby.

By on Jan 3, 2019

Review comment responded on Jan 3, 2019

Thank you very much for taking the time to review our property. We appreciate your feedback. We hope you will come back and visit us soon!

4
Everyone

By on Nov 22, 2018

Review comment responded on Nov 27, 2018

Thank you very much for taking the time to review our property. We appreciate your feedback. We hope you will come back and visit us soon!

5
Everyone

By on Nov 5, 2018

Review comment responded on Nov 7, 2018

Thank you very much for taking the time to review our property. We appreciate your feedback. We hope you will come back and visit us soon!

5
Everyone

Nice location and a very good room. Everything is great except for a little sink.

By , from Houston, TX on Nov 5, 2018

Review comment responded on Nov 6, 2018

Thank you very much for taking the time to review our property.We appreciate your feedback. We hope you will come back and visit us soon!

2
Everyone

By on Oct 29, 2018

Review comment responded on Nov 4, 2018

Thanks for staying with us. We appreciate your feedback. Please feel free to contact the hotel directly in order to speak with management regarding your issue.

4
Everyone

Very clean room, new paint would be good and cleaner carpets but good. Neighborhood ok

By , from San Fran on Oct 27, 2018

Review comment responded on Nov 2, 2018

Thank you very much for taking the time to review our property.We appreciate your feedback. We hope you will come back and visit us soon!

4
Everyone

By on Oct 14, 2018

Review comment responded on Nov 2, 2018

Thanks for staying with us. We appreciate your feedback!

1

a $500-per-night hotel in a $50-motel condition

Everyone

Very dirty bedsheets, pillowcases; floor is dirty; bathtub is broken. Having to pay more than $500 for a night just for the location. The hotel room is really terrible and dirty.

By on Sep 13, 2018

The Pickwick Hotel

85 5th St, San Francisco, CA 94103

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