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El Capitan Hotel

2.0 out of 5.0
Overview Reviews Amenities & Policies
2361 Mission St, San Francisco, CA
1-844-663-2269
1.9
out of 5
Average Guest Review
See all 16 reviews
Room cleanliness 2.0
Service & staff 2.5
Room comfort 1.5
Hotel condition 1.5

This hotel is most popular for:

  • Everyone
  • Couples
  • hotel.reviews.categoryPartner

Recent guest reviews

I liked the price and location. I just wish there was a designated smoking section so you're not just out on Mission Street at night when you need a smoke break.

The biggest issue was there was no shower. Not every room has a bathroom and they are not conveniently located for people

It was just fine. Clean enough, neighborhood not as terrible as other reviewers suggested. For the price, it was just fine.

Once we arrived the hotel offered us the same room I paid $134 for, for $63. This was a huge rip off.

Hi We left the hotel within 20 minutes of being there, junkies everywhere, our room was run down,hotel staff are helpful, area around the hotel is a very angry

The very first night I was there, I had the displeasure of finding towels with bloodstains in my bathroom. The floors were very dirty, and the adjacent room next to where I was staying had a constant smell of urine that was not cleaned for the 2 nights I slept there. I had intended to stay for an extra night but I couldn't bear staying another night in that terrible place. I suggest everyone to stay away from this hotel.

when we arrived there we found that the were 2 flights of stairs and no elevator, we are handicapped we rang the bell and no one came. so we just left

No bathroom and no Ac the stuff was rude and the room was very dirty. I would not recommend this place to anyone. The whole hotel stink

Bathroom toilet was broken and they did not fix it (although they did try to as soon as I reported it). It is a cheap hotel which is good in SF, but I've stayed in other cheap hotels which were much better.

Parking in the back of hotel will cost You an additional $20. Very scary place with a lot of homeless people that are looking to still something from Your vehicle. I have made my check in, then went for business for couple hours. When I returned, two cars on the parking were broke in. Do not live anything in the car, that can provoke these homeless bandits. Looks like San Francisco administration do not care about eliminating these crimes.

In a scary neighborhood. Smelly and dirty. Bums hang out right outside the door

This hotel is dirtier than room per hour. Photos are faked. I am 52 and never stayed in hotels worse than this.

Very scary neighborhood. People standing around being loud.

We didn't expect much because the price was really great (compare to other hotels and hostels), we needed just basic things. The hotel is next to a bus staiton, only the cleanliness could be better - in the room and bathroom and there was some bad smell in the corridor. However, we needed just a low price, so for us it was OK.

Chill location easy access to food and transportation

never again , waste money for a better quality is what I suggest and a better location or area

2361 Mission St San Francisco CA

Hotel highlights

  • Walking distance to Mission Dolores Park
  • Free WiFi in rooms and public areas
  • Nightclub
  • Laundry facilities

Located in Mission District within a short walk of Mission Dolores Park, El Capitan Hotel is within a mile (2 km) of other popular sights such as Castro Street. This 89-room hotel welcomes guests with conveniences like free in-room WiFi, a nightclub, and laundry facilities.


Rooms

Guests can enjoy a TV and stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker and an ironing board.


Property features

Guests of El Capitan Hotel enjoy features like a nightclub, free WiFi in public areas, and laundry facilities. Airport transportation is made easy with a shuttle from the hotel to the airport (available 24 hours) for USD 20 per person. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and tours or tickets. This adults-only hotel also has an ATM.

Room options

Standard Room, 1 Double Bed, Shared Bathroom

Full 1 | Sleeps 2
from $66

Deluxe Room, 1 Queen Bed, Private Bathroom

Queen 1 | Sleeps 2

Standard Room, 2 Double Beds, Shared Bathroom

Full 2 | Sleeps 4

Deluxe Room, 2 Double Beds, Private Bathroom

Full 2 | Sleeps 4

Deluxe Room, 1 Double Bed, Private Bathroom

Full 1 | Sleeps 2

Guest reviews for El Capitan Hotel

Everyone (15) Couples (1)
5
Partner Couples

I liked the price and location. I just wish there was a designated smoking section so you're not just out on Mission Street at night when you need a smoke break.

By on Mar 18, 2019

2
Everyone

The biggest issue was there was no shower. Not every room has a bathroom and they are not conveniently located for people

By , from Berkeley, Ca on Jan 22, 2019

4
Everyone

It was just fine. Clean enough, neighborhood not as terrible as other reviewers suggested. For the price, it was just fine.

By on Oct 8, 2018

1
Everyone

Once we arrived the hotel offered us the same room I paid $134 for, for $63. This was a huge rip off.

By on Aug 28, 2018

1
Everyone

Hi We left the hotel within 20 minutes of being there, junkies everywhere, our room was run down,hotel staff are helpful, area around the hotel is a very angry

By , from Los Angeles on Aug 24, 2018

1
Everyone

The very first night I was there, I had the displeasure of finding towels with bloodstains in my bathroom. The floors were very dirty, and the adjacent room next to where I was staying had a constant smell of urine that was not cleaned for the 2 nights I slept there. I had intended to stay for an extra night but I couldn't bear staying another night in that terrible place. I suggest everyone to stay away from this hotel.

By , from Lompoc, CA on May 3, 2018

1

we didn't stay there

Everyone

when we arrived there we found that the were 2 flights of stairs and no elevator, we are handicapped we rang the bell and no one came. so we just left

By , from australia on Oct 21, 2017

1
Everyone

No bathroom and no Ac the stuff was rude and the room was very dirty. I would not recommend this place to anyone. The whole hotel stink

By on Sep 22, 2017

1

do not recommend.

Everyone

Bathroom toilet was broken and they did not fix it (although they did try to as soon as I reported it). It is a cheap hotel which is good in SF, but I've stayed in other cheap hotels which were much better.

By on Jan 10, 2017

3

be aware about the car.

Everyone

Parking in the back of hotel will cost You an additional $20. Very scary place with a lot of homeless people that are looking to still something from Your vehicle. I have made my check in, then went for business for couple hours. When I returned, two cars on the parking were broke in. Do not live anything in the car, that can provoke these homeless bandits. Looks like San Francisco administration do not care about eliminating these crimes.

By , from California on Oct 30, 2016

El Capitan Hotel

2361 Mission St, San Francisco, CA 94110

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