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Parc 55 San Francisco - A Hilton Hotel

4.0 out of 5.0

Parc 55 San Francisco - A Hilton Hotel

4.0 out of 5.0

Recent guest reviews

The hotel was so nice and the staff was great with providing what I need it.

The hotel was nice, but check-in took a long time. There were not many customers, and there were 3 or 4 people behind the desk. Two people went on break rather than complete the check-ins or check-outs of the people waiting. As a result, it took unusually long to get my room.

The rooms do need a little update/deep cleaning as far as the decor/wear n tear but they were clean, the location was great and the price was fair. No extra fees with anything-I would def stay here again without hesitation.

Great location, excellent customer service... 6th time back and counting!

Nice location, right in the financial district, lost of places to eat

paid for the room 6 month prior with points. got shafted and put in a disability access room. complained and finally got the room I paid for. the staff gave attitude because it was a 3rd party booking. further had to request 4 times that feathers be removed from the room. I called 3 days before to request, I called the day of to request and I requested at check-in. then I had to request they be removed at 1130 at night. service is lacking to say the least.

my room was very comfortable. The only negative aspect was the city itself. It's a very dirty city with an extreme problem with homelessness.

I absolutely loved the hotel, and staff!!!! I would definitely recommend this to friends, and family...

From the moment we arrived, the representatives at check-in were wonderful. This was followed up with a clean room, daily texts from hotel management, responsive service when requested all with a good location to the happenings down town. We ate and drank at one of the places inside the hotel. Great drinks with tasty food. I would definitely recommend this hotel to friends and family. I would also stay there again. Great value for the price.

The overall hotel had a very cold feel. Despite having a reservation, and not being early, my room was not ready. When I checked into the room it was small and the micro-fridge that was in the room was not even plugged in. Everything was overpriced and not worth the cost. We tried to have a dessert at the restaurant and they didn't have anything except a small bowl of ice cream for $8.00 and a soda for $5.00. Parking my car was even more expensive at this hotel than NYC. I expect hotels in large cities to be expensive, but this one hit a tipping point for me where the exorbitant prices were not worth the stay. The one positive I will give is that the exercise facility was nice.

The room was clean and tidy, no weird smells or stains. The staff was friendly, respectful and knowledgeable. I enoyed my stay here. It was very pleasant. I would book this hotel again.

I am AARP member and found Hilton honor that. But they told me I had to apply that at booking.

good location for our needs very large room great Thai restaurant in lobby good bathroom, closet space, shower head not luxurious or beautiful, but fine

I had booked a suite with a view and when i got to my room smallest suite ive ever seen! no view! I asked for a switch to a room with a view and they said ok but all suites were booked! they charged me the same price for a regular room!!

We chose this hotel because it seemed the nicest most reasonably priced hotel in walking distance of a relative's apartment. It was very convenient to that apartment and to shopping, eating, and many San Francisco sights. The area (between Union Square and Market St) is noisy at night, but the rooms probably screened out more of the noise than some hotels (I couldn't hear anything from other rooms, so I think the walls are good).

Nice place. Stayed there before. Had reservations for a king got two double sized beds instead. No big deal but the beds weren't comfortable. Didn't complain, like I said, no big deal. Will visit again.

Overall nice hotel to stay in with lots of restaurants around, easy transportation to interesting spots. However, out of six nights stay, two days the room was not cleaned and not very good response from management. Bathroom needs a few hooks to hang your clothes and towels on. There should be two chairs in the room.

Absolutely perfect central location for first time visit!

It was good, didn't like that you have to pay for WIFI.

The hotel is located next to the Powell Station, close to 5 minutes walking to Union Square, but very close to Eddy Street, the most horrendous street in the area where you can find a lot of homeless and scary people, not good for a family of even a couple stay. They offered me to "upgrade" my room by paying 50 USD more per night on top of the 215 USD that i had payed already, they charged 50 USD per night "just-in-case" or would not be able to stay inn, also i was told that my room was ready for me, but if i wanted to receive the keys of my room i had to pay 25 USD more, due to early check-in.

55 Cyril Magnin St San Francisco CA

Hotel highlights

  • Walking distance to Westfield San Francisco Centre and San Francisco Museum of Modern Art
  • Onsite dining
  • 24-hour fitness center
  • WiFi in rooms and public areas (fees apply)

Located in Downtown San Francisco, Parc 55 San Francisco - A Hilton Hotel is adjacent to Westfield San Francisco Centre and within a 15-minute walk of popular sights like San Francisco Museum of Modern Art. This 1024-room, 4-star hotel has conveniences like 2 restaurants, a bar/lounge, and a 24-hour fitness center. Located in central San Francisco, the hotel is also near Lombard Street and Pier 39.


Dining

Enjoy dining at one of 2 onsite restaurants including Cable 55, which specializes in American cuisine. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11 AM.


Rooms

Guests can expect to find WiFi and 49-inch an LCD TV with satellite channels and a video-game console. Pillowtop beds sport premium bedding and down comforters, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an MP3 dock, a refrigerator, and a coffee maker.


Property features

At Parc 55 San Francisco - A Hilton Hotel, guests have access to a 24-hour fitness center, WiFi in public areas, and 15 meeting rooms. Valet parking is available for USD 87.78 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Accessible

King 1 | Sleeps 2

Room, 1 King Bed with Sofa bed

King 1 | Sleeps 3

Deluxe Room, 2 Double Beds, Accessible, View

Full 2 | Sleeps 4

Room, 1 King Bed, Accessible

King 1 | Sleeps 2

Guest reviews for Parc 55 San Francisco - A Hilton Hotel

Everyone (51) Business (92) Couples (206) Family (90) Friends (65) Other (55)
4
Everyone

The hotel was so nice and the staff was great with providing what I need it.

By , from Los Angeles on Oct 30, 2018

Review comment responded on Oct 31, 2018

We're so happy that you enjoyed your stay, Jenny! It sounds like our friendly staff made you feel right at home. We hope to welcome you back!

3
Everyone

The hotel was nice, but check-in took a long time. There were not many customers, and there were 3 or 4 people behind the desk. Two people went on break rather than complete the check-ins or check-outs of the people waiting. As a result, it took unusually long to get my room.

By on Oct 8, 2018

Review comment responded on Oct 10, 2018

We're very sorry for any inconvenience you experienced during check-in. We will take your feedback into serious consideration. We hope that the rest of your stay was pleasant.

4
Everyone

The rooms do need a little update/deep cleaning as far as the decor/wear n tear but they were clean, the location was great and the price was fair. No extra fees with anything-I would def stay here again without hesitation.

By , from Baker Oregon on Oct 2, 2018

Review comment responded on Oct 3, 2018

We're very happy that you were satisfied with your stay, and that you appreciated our central location. Thank you for your feedback. We look forward to welcoming you back!

5
Everyone

Great location, excellent customer service... 6th time back and counting!

By , from Los Angeles on Oct 1, 2018

Review comment responded on Oct 1, 2018

We truly appreciate our return guests, and we're so happy that you had another wonderful stay with us! Thank you for your feedback, and we look forward to welcoming you back.

4
Everyone

Nice location, right in the financial district, lost of places to eat

By on Aug 6, 2018

Review comment responded on Aug 6, 2018

We are happy that you enjoyed our convenient location!

4
Everyone

paid for the room 6 month prior with points. got shafted and put in a disability access room. complained and finally got the room I paid for. the staff gave attitude because it was a 3rd party booking. further had to request 4 times that feathers be removed from the room. I called 3 days before to request, I called the day of to request and I requested at check-in. then I had to request they be removed at 1130 at night. service is lacking to say the least.

By , from vancouver on Jul 3, 2018

Review comment responded on Jul 5, 2018

We are very sorry for the inconveniences you experienced, Dennis. We promise to do better in the future, and we hope you will consider staying with us again so we can Make it Right.

4

nice hotel downtown

Everyone

my room was very comfortable. The only negative aspect was the city itself. It's a very dirty city with an extreme problem with homelessness.

By on May 30, 2018

Review comment responded on Jun 1, 2018

We are happy that you enjoyed your comfortable room. This said, we understand that there are improvements to be made in our city, and we are working on this with community partners and the city of San Francisco. We hope that you will consider staying with us again in the future.

5
Everyone

I absolutely loved the hotel, and staff!!!! I would definitely recommend this to friends, and family...

By on Apr 24, 2018

5

great hospitality!

Everyone

From the moment we arrived, the representatives at check-in were wonderful. This was followed up with a clean room, daily texts from hotel management, responsive service when requested all with a good location to the happenings down town. We ate and drank at one of the places inside the hotel. Great drinks with tasty food. I would definitely recommend this hotel to friends and family. I would also stay there again. Great value for the price.

By , from San Antonio, TX on Feb 5, 2018

Review comment responded on Feb 24, 2018

Hello Trenton, I would like to thank your for your praise for us at the Parc 55. We strive daily to make sure our valued guests feel welcomed and enjoy their stay! Please visit us again soon.

3

hotel ok-but not as special as should be for price

Everyone

The overall hotel had a very cold feel. Despite having a reservation, and not being early, my room was not ready. When I checked into the room it was small and the micro-fridge that was in the room was not even plugged in. Everything was overpriced and not worth the cost. We tried to have a dessert at the restaurant and they didn't have anything except a small bowl of ice cream for $8.00 and a soda for $5.00. Parking my car was even more expensive at this hotel than NYC. I expect hotels in large cities to be expensive, but this one hit a tipping point for me where the exorbitant prices were not worth the stay. The one positive I will give is that the exercise facility was nice.

By , from Washington, DC on Dec 26, 2017

Parc 55 San Francisco - A Hilton Hotel

55 Cyril Magnin St, San Francisco, CA 94102