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Parc 55 San Francisco - A Hilton Hotel

4.0 out of 5.0

Recent guest reviews

This was our second experience staying at the Parc 55 Hotel. Great location, walking distance from the BART, lots of shopping areas, restaurants of all kinds. The hotel is beautiful, the rooms are very comfortable, clean and roomy, the staff is friendly and accommodating. My only complaint is that we arrived at 11am, with check in being at 3pm. We were told that no rooms were available, so we had to occupy ourselves until then. After a long flight, we were hoping to get into a room and rest before getting out.

Carpets were old and smelled need to be replaced. Escalator broken.

Hotel was great, service very good , rooms were nice with everything you needed. Only complaint was the dining options. Breakfast was $34.00 per person and nothing more then a typical buffet. They had a option out in the lobby for a to/go coffee and muffin for $7.00. Typically we like to start our day with breakfast at the hotel and move on from there and a occasional dinner or drink. Cost for this restaurant were not in comparison with hotel.

Lobby looks like that of a 4 star hotel except they lock their bathrooms from the transients and guests need a key. So, when a homeless person does come by and you are trying to open the door they go in with you. Rooms are mediocre, like a 3 star hotel. Pretty small and dated.

Nice workout room with view of neighborhood. Location of hotel is a plus. The lobby is upstairs (escalator), so the entrance itself is not very impressive. Close to tendeloin district, so fringe element is virtually 2 blocks or so from hotel entrance. I would rate this a nice option for those seeking a large brand hotel with amenities.

The staff was extremely pleasant and very helpful. Location was excellent. Beds were like sleeping on clouds. Minor thing was lack of exhaust fan in bathroom. Still I give the hotel a 5 rating

Great location but disappointing for a Hilton Hotel. The room's aircon was really noisy. The beds pillows were flat. If you can get a great price it may be worth it for the location.

We enjoyed our stay at Parc 55. Rooms re: comfort and cleanliness were excellent. Staff that we encountered were nice but no one went out of their way to be extremely helpful. The girl in the store when buying water was very rude. She couldn't be bothered to get off her phone and help us. The front desk people were nice but again did not go out of their way to answer questions. I have stayed at Parc 55 before and would happily stay again. Overall a very good experience. A pleasant discovery -- we rented a car for a day from Enterprise,which is just a block away, and learned that we could return it to our valet service at Parc 55 and they would get it back to Enterprise at no charge. So we did not have to have the car back before 6 pm when Enterprise closed we just returned it to our valet after 10 pm when we got back. That was really great as we could get to wine country and beach!!

Some of the reviews had me running for the hills after booking but in reality these reviewers are not likely very "sophisticated" travellers. The area is not DANGEROUS, there are some "characters" and plenty of homeless if you walk south but I comfortably, and without fear, strolled with my 3 year old and 6 month old and I'm a 5ft2 woman. Otherwise the rooms were clean, not sure why but they upgraded us to a high floor, gave us wifi (I've read it isn't free but think it is) and all was clean. A bit small to be honest and honestly the bathroom, while clean, could use updating but great staff and great stay!!!

The hotel has beautiful views, I had the urban view which was great.

Sadly to say everything at your facility was about money, $6 for a bottle of water that was left in room, parking at hotel not included, breakfast costs. Everything cost money we were almost afraid to use anything.

At time of booking request for higher floor but when I ask during check in for higher floor, she told me unless I pay for it??? Orbitz representative did not tell me when I make a booking !

I especially appreciated a great bed and a super clean room!

Had a great time, got to see a lot of sites hotel was very clean, and staff very friendly

Easy check in. They even allowed me to do an early check in. Room is very clean. Walkable to the main shopping area in San Francisco.

We weren't there a lot because we were exploring the town. But it was great. Very comfortable beds

NEED MORE HELP AT THE FRONT DESK LONG LINES AT THE CHECK OUT

Hotel was very nice and clean but is directly across the street from big drug area...not safe at all....cab driver, front desk man , and police referred to it as tender loin. ...bad very bad lol

Great hotel near plenty shopping, restaurants, trolley and tour bus stops. Highly recommended, as long as you walk to the east, great. Avoid walking west into Tenderloin district, especially in evening.

We booked a room with view but I wasnt the view we wanted.....

55 Cyril Magnin St San Francisco CA

Located in Downtown San Francisco, Parc 55 San Francisco - A Hilton Hotel is adjacent to Westfield San Francisco Centre and within a 15-minute walk of popular sights like San Francisco Museum of Modern Art. This 1024-room, 4-star hotel has conveniences like 2 restaurants, a bar/lounge, and a 24-hour fitness center. Located in central San Francisco, the hotel is also near South Park and Lombard Street.


Dining

Enjoy dining at one of 2 onsite restaurants including Cable 55, which specializes in American cuisine. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11 AM.


Rooms

The 1024 rooms are air-conditioned and have an array of amenities, including MP3 docks, coffee makers, and safes. 37-inch LCD TVs come with cable channels and video-game consoles, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include phones, ironing boards, and desks.


Property features

At Parc 55 San Francisco - A Hilton Hotel, guests have access to a 24-hour fitness center, WiFi in public areas, and 15 meeting rooms. Valet parking is available for USD 70.68-82.08 per day, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Classic Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 King Bed, Non Smoking, View (URBAN CONTEMPORARY)

King 1 | Sleeps 2

Room, 2 Double Beds, Non Smoking (URBAN CONTEMPORARY)

Full 2 | Sleeps 4

Classic Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Guest reviews for Parc 55 San Francisco - A Hilton Hotel

Everyone (29) Couples (206) Business (91) Family (89) Friends (65) Other (55)
4

beautiful hotel

Everyone

This was our second experience staying at the Parc 55 Hotel. Great location, walking distance from the BART, lots of shopping areas, restaurants of all kinds. The hotel is beautiful, the rooms are very comfortable, clean and roomy, the staff is friendly and accommodating. My only complaint is that we arrived at 11am, with check in being at 3pm. We were told that no rooms were available, so we had to occupy ourselves until then. After a long flight, we were hoping to get into a room and rest before getting out.

By on Feb 21, 2017

4

middle of downtown

Everyone

Carpets were old and smelled need to be replaced. Escalator broken.

By on Feb 6, 2017

4

nice hotel. great location.

Everyone

Hotel was great, service very good , rooms were nice with everything you needed. Only complaint was the dining options. Breakfast was $34.00 per person and nothing more then a typical buffet. They had a option out in the lobby for a to/go coffee and muffin for $7.00. Typically we like to start our day with breakfast at the hotel and move on from there and a occasional dinner or drink. Cost for this restaurant were not in comparison with hotel.

By , from sanfransico on Dec 29, 2016

3
Everyone

Lobby looks like that of a 4 star hotel except they lock their bathrooms from the transients and guests need a key. So, when a homeless person does come by and you are trying to open the door they go in with you. Rooms are mediocre, like a 3 star hotel. Pretty small and dated.

By on Dec 8, 2016

4

good location, solid amenities

Everyone

Nice workout room with view of neighborhood. Location of hotel is a plus. The lobby is upstairs (escalator), so the entrance itself is not very impressive. Close to tendeloin district, so fringe element is virtually 2 blocks or so from hotel entrance. I would rate this a nice option for those seeking a large brand hotel with amenities.

By , from Illinois on Dec 2, 2016

5

great location

Everyone

The staff was extremely pleasant and very helpful. Location was excellent. Beds were like sleeping on clouds. Minor thing was lack of exhaust fan in bathroom. Still I give the hotel a 5 rating

By on Dec 1, 2016

Review comment responded on Dec 22, 2016

Thank you the for fantastic review! I am very pleased to hear you had such a great time with us. We hope you can visit again soon.

3
Everyone

Great location but disappointing for a Hilton Hotel. The room's aircon was really noisy. The beds pillows were flat. If you can get a great price it may be worth it for the location.

By on Nov 28, 2016

4

very good hotel in union square

Everyone

We enjoyed our stay at Parc 55. Rooms re: comfort and cleanliness were excellent. Staff that we encountered were nice but no one went out of their way to be extremely helpful. The girl in the store when buying water was very rude. She couldn't be bothered to get off her phone and help us. The front desk people were nice but again did not go out of their way to answer questions. I have stayed at Parc 55 before and would happily stay again. Overall a very good experience. A pleasant discovery -- we rented a car for a day from Enterprise,which is just a block away, and learned that we could return it to our valet service at Parc 55 and they would get it back to Enterprise at no charge. So we did not have to have the car back before 6 pm when Enterprise closed we just returned it to our valet after 10 pm when we got back. That was really great as we could get to wine country and beach!!

By , from Appleton WI on Oct 18, 2016

Review comment responded on Oct 28, 2016

Thank you for taking the time to provide us with your valuable review Cindy. We are very sorry that your stay was less than excellent. We're so glad to hear you enjoyed the location. We’ll be sure to share your comments with our staff. We hope that we get the chance to impress you during your next visit to San Francisco.

5

i'm a harsh critic but

Everyone

Some of the reviews had me running for the hills after booking but in reality these reviewers are not likely very "sophisticated" travellers. The area is not DANGEROUS, there are some "characters" and plenty of homeless if you walk south but I comfortably, and without fear, strolled with my 3 year old and 6 month old and I'm a 5ft2 woman. Otherwise the rooms were clean, not sure why but they upgraded us to a high floor, gave us wifi (I've read it isn't free but think it is) and all was clean. A bit small to be honest and honestly the bathroom, while clean, could use updating but great staff and great stay!!!

By , from Las Vegas on Sep 27, 2016

5

beautiful view of the city

Everyone

The hotel has beautiful views, I had the urban view which was great.

By , from Q on Sep 16, 2016