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Recent guest reviews

People very helpful

All in all i think everything is great! Very convenient for the traveler with a long layover. Only complaint is that the restaurant and bar were closed but can't blame the hotel for covid restrictions.

Cleaning services did not clean cups. Free water was not provided daily. For a 5 star hotel, amenities were not free as they appeared to be. Everything you used would be charged. I am disappointed.

Location was perfect and staff was amazing. The room was extreamly clean and the bed and pillows were so very comfortable

We absolutely loved our stay here!! It’s the perfect hotel to relax because they have everything you need in the room! Bath robe and slippers, tea, water, espresso! They had automatic under bed and sink lighting too which was so nice! Very clean and comfy! We will definitely be back again!!!

State of the art building right at SFO. Amazing room, comfy beds . Wonderful service.

Helpful staff, clean room and good social distancing guidelines

I loved everything about this place! That’s what I call a world class hotel. A huge thanks to the hotel staff that made my stay at this wonderful place so pleasant. I’ll definitely be back.

Very decent bathroom. Very nice amenities. Super comfortable bed/linens.

Great stay. The front desk are friendly. The hotel is close to airport and convenient. When we had to a do a little late check, the front desk is accommodating.

Just one thing missing for me - microwave. Not absolutely necessary though. Everything else perfect so 5 stars, Easy check in, check out. Comfortable bed and bathroom, classy furniture.

Extremely convenient for the Airport. Very well appointed

N/a.

S McDonnell Rd San Francisco CA

Hotel highlights

  • Free in-room wired Internet
  • Onsite dining
  • 24-hour fitness center
  • 24-hour front desk

Grand Hyatt at SFO is located within a few miles (5 km) of Millbrae Square Shopping Center and Artichoke Joe's Casino. This 351-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and a 24-hour fitness center. It's centrally located in San Francisco, connected to the airport,11.2 mi (18 km) from San Francisco State University, and also 8.3 mi (13.4 km) from Cow Palace.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in fusion cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with to-go breakfast, available for a fee from 6:00 AM to 11:00 AM.


Rooms

All 351 rooms feature refrigerators, coffee makers, and free bottled water. 55-inch flat-screen TVs come with satellite channels and Netflix, and guests can stay connected with free wired Internet. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.


Property features

At Grand Hyatt at SFO, guests have access to a 24-hour fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 36 per day. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and dry cleaning/laundry. Additional amenities include a fireplace in the lobby and a water dispenser.

Room options

Room, 1 King Bed, Accessible (with Shower)

1 King Bed | Sleeps 3

Room, 2 Double Beds, Accessible, Bathtub

2 Double Beds | Sleeps 3

Grand, Suite, 1 King Bed

1 King Bed | Sleeps 3

Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Grand Hyatt at SFO

Everyone (18) Couples (2) Family (13)
5
Partner Couples

People very helpful

By on May 15, 2021

5
Everyone

By on Apr 25, 2021

5
Everyone

All in all i think everything is great! Very convenient for the traveler with a long layover. Only complaint is that the restaurant and bar were closed but can't blame the hotel for covid restrictions.

By on Apr 25, 2021

2
Family Business Business

Cleaning services did not clean cups. Free water was not provided daily. For a 5 star hotel, amenities were not free as they appeared to be. Everything you used would be charged. I am disappointed.

By on Apr 21, 2021

Review comment responded on Apr 22, 2021

I am so sorry to read you did not enjoy your stay. Rest assured I have passed your comments to our operations team and will be addressed with the appropriate departments. We look forward to the next opportunity to welcome you back to Grand Hyatt at SFO if your travels bring you back to San Francisco. I would be happy to assist you with any future reservation needs. Stay safe and be well

5
Family

Location was perfect and staff was amazing. The room was extreamly clean and the bed and pillows were so very comfortable

By on Mar 17, 2021

5
Partner Couples

We absolutely loved our stay here!! It’s the perfect hotel to relax because they have everything you need in the room! Bath robe and slippers, tea, water, espresso! They had automatic under bed and sink lighting too which was so nice! Very clean and comfy! We will definitely be back again!!!

By on Feb 17, 2021

5
Family Family

State of the art building right at SFO. Amazing room, comfy beds . Wonderful service.

By , from Califórnia on Dec 29, 2020

5
Family

Helpful staff, clean room and good social distancing guidelines

By on Nov 7, 2020

5
Everyone

By on Sep 9, 2020

Review comment responded on Sep 12, 2020

Thank you for being our guest and taking the time to review your most recent stay with us! We would love to welcome you back to Grand Hyatt at SFO should your travels bring you to SF in the future!

5
Family

I loved everything about this place! That’s what I call a world class hotel. A huge thanks to the hotel staff that made my stay at this wonderful place so pleasant. I’ll definitely be back.

By , from New York on Sep 4, 2020

Review comment responded on Sep 4, 2020

Thank you for taking the time to review your most recent stay with us. What a treat to read on a Friday Morning! I too believe we are a world class hotel and one of the best in SFO! We hope if your travels bring you back to SFO you will once again think of us at Grand Hyatt at SFO!

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