The young black man at the front desk was so sweet, we initially were only staying 1 night but because he was so kind to us, we decided to extend for many more, as well Carlos at the COffee Bar was wonderful
Gentleman at front desk was so kind and helpful, facilites are i n good shape, centrally licated , good area.
The view!
Excellent value. Very nice facility. A microwave and or breakfast would knock the ball out of the park.
Lack of experience of the front desk staff resulted in disruptions. Housekeeping staff was fine.
Staff are extremely welcoming at front desk and in the restaurant. I had an issue with my reservation and the front desk worked with me until resolved. Breakfast was delicious. I didn't have a car so great that Sonesta is only a block away from a ton of shopping, grocery store, restaurants etc.
Nice
Check in was okay, room was okay nothing special, but clean. No water in the room, front desk didnt offer any when asked. When you spend close to 200 bucks a night a bottle should be free.
The friendly and helpful staff. Overall environment. Access to shopping and dining. Was a good stay.
It was very clean
Good, updated, clean. Parking included. Would love to have free breakfast.
Great location, convenient to highways & dining. Had no hot water 1st day - moved to new room & all was well.
It is really comfortable. Will book this hotel again if I go there again!
Location of the hotel
Clean and comfortable.
Fine hotel-COVID prevents a lot of the amenities from being used. Gyms, pool, restaurants, are not allowed yet.
Sonesta Emeryville - San Francisco Bay Bridge places you next to Bay Street and San Francisco Bay. This 320-room, 3-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. Start each morning with full breakfast, available for a fee from 6:00 AM to 11:00 AM.
Guests can expect to find free WiFi and LCD TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.
At Sonesta Emeryville - San Francisco Bay Bridge, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Onsite parking is available for a fee. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and express check-out.
The young black man at the front desk was so sweet, we initially were only staying 1 night but because he was so kind to us, we decided to extend for many more, as well Carlos at the COffee Bar was wonderful
Gentleman at front desk was so kind and helpful, facilites are i n good shape, centrally licated , good area.
Mark,Thank you very much for submitting a guest review. Our staff is thrilled that you enjoyed the service and accommodations. We hope that you will return to stay with us again.Kindest regards,
The view!
Thank you for your feedback. We hope to see you again soon.
Excellent value. Very nice facility. A microwave and or breakfast would knock the ball out of the park.
Thank you for your feedback. We appreciated your comments and suggestion. It is only by hearing feedback from our guests that I can work to improve service at our property. We hope to welcome you again in the near future.
Lack of experience of the front desk staff resulted in disruptions. Housekeeping staff was fine.
Thank you for your feedback. We appreciated your comments. It is only by hearing feedback from our guests that I can work to improve service at our property. We hope to welcome you again soon.
Staff are extremely welcoming at front desk and in the restaurant. I had an issue with my reservation and the front desk worked with me until resolved. Breakfast was delicious. I didn't have a car so great that Sonesta is only a block away from a ton of shopping, grocery store, restaurants etc.
Thank you for your feedback! We are glad you had a great stay.
Nice
Thank you for staying with us. We are glad you enjoyed your stay.
Check in was okay, room was okay nothing special, but clean. No water in the room, front desk didnt offer any when asked. When you spend close to 200 bucks a night a bottle should be free.
Thank you for your feedback.
Thank you for your feedback. We appreciated your comments. We hope to see you again soon.