At this difficult time the staff and surroundings have been a wonderful place to rest and face some challenges. I'm grateful.
Great overnight stay! Easy freeway access and a beautiful view from the 3rd Floor, who can ask for more.
The Indoor Pool was fabulous along with the extended hours to accomodate travelers. The Front desk staff was so helpful and cheery. The Beds was very comfortable. This Hotel is a 10!! You do have to pay extra for parking and to use laundry facilities. This fees should be waived for Hotel guests.
The property In a horrible condition, the hall ways stinks, and the stuff are unwelcoming, and moody. and way extra charge for parking even you booked room with there own property. will never return to this place.
Great location at the marina! Views of the city and Golden Gate Bridge along trails that are right next to the hotel.
Everything was very pleasant the staff the room all were up tos
I tried to cancel my reservation because I was unable to make the trip, but I couldn’t even get through to anybody at the front desk at the hotel. Orbitz try to help me, but was also unsuccessful
Liked nearness to the water. Nice sea smell. Liked the view from our room. Did not like no food or drink after midnight. Did not like "elevator out of order" when we arrived and walking up 4 flights of stairs. Did not like no hot water in the first morning of our stay. Did not like the lack of wifi in our area of the comples. The road in is verey rough. The parking is very expensive ($30 self park and $32 valet). It's not that the employees don't want to do a god job. They are very friendly. It is not in their power to do a good job. At the bottom of our room pad ther is a note, "Your warm cookie awaits you." never got a single cookie. Wife and daughter loved this place, I am a grump on it.
Older property. Rooms ok but thin walls. Nice views.
The staff was very hopeful and knowledgeable of the area. The check-in process was painless. They even offer the kids warm chocolate chip cookies 😌
The staff at reception were excellent . The welcome cookie was much appreciated . The beds were comfortable . Appreciated the water station at reception. Smelled nice throughout the hotel . The pool could have been a little warmer . My only real criticism was the price of breakfast at the hotel restaurant . Food was not good and over priced . $11 for bowl of oatmeal ??? No fruit or toast with omelette . If you are going to charge $4 for a cup of coffee make it really good coffee or just charge less for pot brewed/ commercial coffee that was not good by the way .
Location is great and staff was friendly but the room were a bit small and the walls were extremely thin. I can hear the neighbors and the people in the hallway very clearly. I can also hear the couple upstairs going at it.
This hotel is located on the Berkeley Marina. It has great views of San Francisco.
It was under construction which was a drag. The morning coffee at the lobby cafe was not strong enough. The staff was friendly and it’s next to the marina park where it was nice to take a walk.
First the parking. Paying $30 a day to park was too much and especially since there was no alternative. Second, we paid for a balcony room and what posed for a balcony was a ledge. Third, in every fairly nice hotel we have stayed out, there is complimentary coffee in the lobby area. The room was fine, but I felt a prisoner to the location, not a welcome guest.
Cesar Chavez Park is within a 5-minute walk of DoubleTree by Hilton Hotel Berkeley Marina while other popular sites like Berkeley Marina are within a 15-minute stroll. This 378-room, 3.5-star hotel has a restaurant, a marina, and an indoor pool.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 11 AM.
All 378 rooms feature coffee makers, safes, and desks. Guests can expect 49-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night.
Guests of DoubleTree by Hilton Hotel Berkeley Marina enjoy a marina, an indoor pool, and a health club. Parking is available for USD 30 per night (USD 32 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
At this difficult time the staff and surroundings have been a wonderful place to rest and face some challenges. I'm grateful.
Great overnight stay! Easy freeway access and a beautiful view from the 3rd Floor, who can ask for more.
The Indoor Pool was fabulous along with the extended hours to accomodate travelers. The Front desk staff was so helpful and cheery. The Beds was very comfortable. This Hotel is a 10!! You do have to pay extra for parking and to use laundry facilities. This fees should be waived for Hotel guests.
Thank you for the five-star rating! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.
The property In a horrible condition, the hall ways stinks, and the stuff are unwelcoming, and moody. and way extra charge for parking even you booked room with there own property. will never return to this place.
Thank you for reviewing us. It is disappointing to read of your experience as it does not sound reflective of our high standards, and we will undoubtedly look into your concerns further. We hope for another chance to improve your perception the next time you are in town.
Great location at the marina! Views of the city and Golden Gate Bridge along trails that are right next to the hotel.
Thank you for reviewing your time with us at the DoubleTree by Hilton Hotel Berkeley Marina. It is wonderful you had time to explore our beautiful nearby trails and soak up some of the stunning Marina views. Join us again anytime!
What a treat to find your near-perfect score, thank you! We hope to see you back soon.
Everything was very pleasant the staff the room all were up tos
It is lovely to read that you found your stay to be worthy of five stars here at The DoubleTree by Hilton Hotel Berkeley Marina. We hope you return for another flawless visit soon!
I tried to cancel my reservation because I was unable to make the trip, but I couldn’t even get through to anybody at the front desk at the hotel. Orbitz try to help me, but was also unsuccessful
Thank you for providing us with your feedback, and we regret to hear of the difficulty you encountered. I hope you were able to reach a resolution, and please know we are always here to help. We hope you can make your trip next time to enjoy everything we have to offer!
Liked nearness to the water. Nice sea smell. Liked the view from our room. Did not like no food or drink after midnight. Did not like "elevator out of order" when we arrived and walking up 4 flights of stairs. Did not like no hot water in the first morning of our stay. Did not like the lack of wifi in our area of the comples. The road in is verey rough. The parking is very expensive ($30 self park and $32 valet). It's not that the employees don't want to do a god job. They are very friendly. It is not in their power to do a good job. At the bottom of our room pad ther is a note, "Your warm cookie awaits you." never got a single cookie. Wife and daughter loved this place, I am a grump on it.
We are very happy our location was a bonus for your travels, but I regret to hear there were some missed opportunities to make your stay perfect. Our friendly team would certainly love one more chance to win you over entirely next time you and your family visit Berkeley!
Thank you for your five-star review. We love that our leisure amenities won you over entirely as well as our friendly team! I will be sure to discuss your helpful feedback with management to see what we can do. Revisit us at the DoubleTree by Hilton Hotel Berkeley Marina anytime!