Basic Room, 1 Queen Bed, Non Smoking, Hill View
from $189
Claremont Club & Spa - A Fairmont Hotel
5.0 out of 5.0
3.8
out of 5
Average Guest Review
See all 69 reviews
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Recent guest reviews
I came in from the East Coast, exhausted from traveling all day & crashed. At 11:00 pm, I was woken up by screaming, loud music, and people running up & down the hallway. NOT what I would expect from a hotel that I paid $350 for one night. On checkout I mentioned this to the front desk, and she basically thanked me for saying something about it. No offer to comp my $28 restaurant bill (for 1 cocktail & some French fries) or even the $4 can of diet coke I drank for my headache. On the positive side: nice bartenders.
Staff was dishonest, condescending and down right rude. Made my teenage son feel unwelcome at the pool and in dinning room. Dinning room hostess was rude, unprofessional and snarky, both nights of our stay.
The Claremont is a nice, mellow escape from the madness. There are tons of activities and beautiful facilities to accommodate ones every wish. The staff is welcoming and friendly. In fact, WE never wanted to leave the resort.
close to home weekend away for my wife and I, arrived at 3:15 had to wait until 4:00 to check in, room was nice good view of the bay. had brunch on sunday as alway very good, main restaurant closed for dinner on sunday went to down town berkeley to eat. check out and went home.
Excellent staff and facility! My only suggestion is to make it easier for guests in the hotel to get to the club facilities (currently they need to walk outside)
The noise from the generators is very loud if your in an inside room
Everything fine except the shower head, and bed. Duvet too hot, no blanket instead.
The hotel was beautiful and the service was amazing. We had a couple drinks at the hotel bar and it was pretty expensive though. Heads up.
Updated hotel. Comfy beds and great bathroom. We used pool and played tennis. Everyone was friendly. Close proximity to Berkley, Oakland and San Francisco. Great resort and will stay again. There was parking fee and resort fee though.
So swanky! Loved the decor, the amenities and the food!
The hotel was perfect. The staff was top notch, the lobby, rooms, work out facility and pool area were wonderful!
The Claremont is a stately grand lady of a hotel, and never disappoints. Acquired by the Fairmont Hotel chain last year, it is undergoing some much-delayed sprucing. Like going to a stylist after a long time of wearing the same clothes and makeup scheme. The staff is always cheerful and courteous, and if the rates seem a bit high, the views of the San Francisco Bay make up for it.
Wonderful! Perfect for our trip! Fitness facility great! Food great in restaurant
A get-away to celebrate the end of the school year, filled with smiles and laughter by the pool. Relaxing in sun and shade, then into the spa for a jacuzzi and delightful shower with nice products.
Everything was as we would have hoped. Terrific experience.
The staff was extremely helpful and friendly. The view from our room window and from the lounge was amazing, you could see down town San Francisco and both bay bridges!
I arrived late afternoon went for a swim took a nap and woke up to a gorgeous sunset
In the past the Hotel has been great. This last trip was not. Major Construction was taking place. Our room did not include a safe or a working refrigerator. When I requested a safe I was told there was not one available. I requested the refrigerator to be fixed twice- it was never adjusted. Overall a disappointing stay.
We had a great time at the Claremont. Great service and a comfortable room!
Great lobby, but it ends there. Service in restaurants is slow. Limited menus.
Hotel highlights
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Spa
- Nightclub
Claremont Club & Spa - A Fairmont Hotel places you within 2 miles (3 km) of popular sights like Berkeley Art Museum and Pacific Film Archive and Greek Theater. This 276-room, 5-star hotel has 2 outdoor pools along with a full-service spa and 2 restaurants. Located centrally in Berkeley, it's also close to University of California - Berkeley and University of California Botanical Garden at Berkeley.
Dining
Enjoy dining at the hotel's 2 onsite restaurants: Limewood Bar & Restaurant specializes in Californian cuisine, and serves lunch; dinner, or Meritage at the Claremont offers relaxing ocean views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with full breakfast, available for a fee.
Rooms
All 276 air-conditioned accommodations feature sitting areas. 47-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Minibars, coffee makers, and free weekday newspapers are also standard.
Property features
A local mainstay since 1915, Claremont Club & Spa - A Fairmont Hotel offers a full-service spa, 2 outdoor pools, and a nightclub. Parking is USD 30 per night (USD 30 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 50 per person one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a fitness center, and a sauna.
Guest reviews for Claremont Club & Spa - A Fairmont Hotel
too expensive for crazy noise at night
Everyone
I came in from the East Coast, exhausted from traveling all day & crashed. At 11:00 pm, I was woken up by screaming, loud music, and people running up & down the hallway. NOT what I would expect from a hotel that I paid $350 for one night. On checkout I mentioned this to the front desk, and she basically thanked me for saying something about it. No offer to comp my $28 restaurant bill (for 1 cocktail & some French fries) or even the $4 can of diet coke I drank for my headache. On the positive side: nice bartenders.
nice location, horrible service
Everyone
Staff was dishonest, condescending and down right rude. Made my teenage son feel unwelcome at the pool and in dinning room. Dinning room hostess was rude, unprofessional and snarky, both nights of our stay.
Everyone
The Claremont is a nice, mellow escape from the madness. There are tons of activities and beautiful facilities to accommodate ones every wish. The staff is welcoming and friendly. In fact, WE never wanted to leave the resort.
Review comment
Len Czarnecki responded on Apr 19, 2017
Thank you for your review, Stan. I am pleased to hear you enjoyed your stay and hope to welcome you back soon. Sincerely, Len Czarnecki General Manager
weekend away
Families
close to home weekend away for my wife and I, arrived at 3:15 had to wait until 4:00 to check in, room was nice good view of the bay. had brunch on sunday as alway very good, main restaurant closed for dinner on sunday went to down town berkeley to eat. check out and went home.
Review comment
Len Czarnecki responded on Apr 22, 2017
Thank you for your review. We appreciate your feedback and are pleased to hear you enjoyed your recent stay. Please note that check-in is at 4:00 pm. We hope to welcome you back for a stay or brunch soon! Sincerely, Len Czarnecki General Manager
business trip
Everyone
Excellent staff and facility! My only suggestion is to make it easier for guests in the hotel to get to the club facilities (currently they need to walk outside)
better looking than it used to be
Everyone
The noise from the generators is very loud if your in an inside room
close to grandson, lives in area.
Everyone
Everything fine except the shower head, and bed. Duvet too hot, no blanket instead.
very nice hotel in berkeley
Everyone
The hotel was beautiful and the service was amazing. We had a couple drinks at the hotel bar and it was pretty expensive though. Heads up.
nice resort
Everyone
Updated hotel. Comfy beds and great bathroom. We used pool and played tennis. Everyone was friendly. Close proximity to Berkley, Oakland and San Francisco. Great resort and will stay again. There was parking fee and resort fee though.
so swanky!
Everyone
So swanky! Loved the decor, the amenities and the food!
Thank you for your review. I am disappointed to hear about your recent stay and would appreciate the opportunity to learn more about your experience. We pride ourselves on providing outstanding service and clearly did not deliver for you and your son. I appreciate your feedback and look forward to speaking with you soon. Sincerely, Len Czarnecki General Manager 510-549-8567