The entire experience from check-in to check-out was amazing
It is an amazing hotel but they are very understaffed. No dining except for the weekend and then limited. No room service. Couldn't even get a coke in the middle of the day.
Beautiful property, very elegant yet relaxed. The staff was very friendly and eager to help. They were very accommodating to allow our family of five to stay in one room by upgrading us to a larger room for a minimal fee. The gym was amazing and yet felt clean and safe (COVID wise). Free parking and very convenient two restaurants and shopping in a more upscale part of Berkeley. Would love to stay there again.
Iconic Fairmont property in the Berkeley hills, wonderful views looking west, could use a little updating in certain common areas to be at the level it aspires to be.
Wow! Great, elegant, tasteful, yet artfully modern remodel of this grand classic hotel. The bar is hip and bustling, and dinner was truly exceptional, (and we are spoiled foodies!). Our room (facing the tennis courts) had a spectacular panoramic view, including downtown San Francisco and the Golden Gate Bridge. Staff were terrific - all charming and professional. All around A plus experience!
We've stayed at the Claremont often over the years and love the historical feel and tie to the UC Berkeley community. Since Fairmont purchased the property, it has seen a dramatic freshening of its appearance. However, it still needs some attention: the AC in one room was very noisy and kept its occupant awake, and the mattress and pillows in the other room were very soft.
The Claremont is my favorite hotel in the US. It combines luxury accommodations, a beautiful & unique spa, two olympic size outdoor swimming pools in the lush Berkeley hills, an incredible helpful and genuinely happy staff. It is, of course, only minutes from downtown Berkeley with all its world renown museums, eateries and other rich cultural attractions. My parents honeymooned at The Claremont in 1945 and i've been going there (almost0 every since!
Great Staff Great location Decently priced for all the good extra service
It’s a beautiful, classic hotel that literally propels you into a sort of early 20th century elegance.
Beautiful hotel, lovely room. Staff was efficient and pleasant.
This hotel used to allow access to pool as part of fairly expensive room fee. They no longer do that. Seems unreasonable. Especially for members of their "President's Club." Otherwise, very nice service, good location.
Located in Claremont Hills within a short walk of University of California, Berkeley, Claremont Club & Spa - A Fairmont Hotel is within 2 miles (3 km) of other popular sights such as Greek Theater. This 276-room, 5-star hotel welcomes guests with 3 outdoor pools, a restaurant, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:30 AM to 10:00 AM.
47-inch Smart TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Coffee makers, free local calls, and video-game consoles are other standard amenities. Housekeeping is available on request.
Guests of Claremont Club & Spa - A Fairmont Hotel enjoy 3 outdoor pools, a children's pool, and a gym. Valet parking is available for USD 49.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and access to locker space. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include outdoor tennis courts, free WiFi in public areas, and a spa tub.
The entire experience from check-in to check-out was amazing
It is an amazing hotel but they are very understaffed. No dining except for the weekend and then limited. No room service. Couldn't even get a coke in the middle of the day.
Beautiful property, very elegant yet relaxed. The staff was very friendly and eager to help. They were very accommodating to allow our family of five to stay in one room by upgrading us to a larger room for a minimal fee. The gym was amazing and yet felt clean and safe (COVID wise). Free parking and very convenient two restaurants and shopping in a more upscale part of Berkeley. Would love to stay there again.
Iconic Fairmont property in the Berkeley hills, wonderful views looking west, could use a little updating in certain common areas to be at the level it aspires to be.
Thank you for choosing to stay with us and taking the time to provide valuable feedback. We are truly sorry your visit fell short of expectations. Our team is dedicated to your satisfaction and hope to have the opportunity to welcome you back. Warm Regards, Peter Houston
Thank you for your feedback! Warm Regards, Peter Houston
Thank you for your feedback. Would you be willing to provide additional information regarding the areas we fell short of expectations? We appreciate your consideration and it is my sincere pleasure to be at your service if there is anything we can do to make it right. Warm Regards, Peter Houston
Thank you for your feedback. We hope to have the opportunity to welcome you back and provide a truly outstanding experience in the future. Warm Regards, Peter Houston
Thank you for sharing your valuable feedback! Warm Regards, Peter Houston
Thank you for choosing to stay with us and taking the time to provide your valuable feedback. Warm Regards, Peter Houston