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Recent guest reviews

Nice and clean room, friendly staff. A lot of options of restaurants in downtown Berkeley.

This is a European style hotel, perfectly situated. My room was small, but jewel-like in its perfection. An incredibly comfortable bed, nice linens, good use of space. The bathroom was beautiful, just perfect and spa-like. The staff was helpful and welcoming. My wish: eliminate the plastic travel size toiletries and get compostible glasses for the water cooler out front. Also, complimentary coffee in the lobby would eliminate the need for eco-bomb Keurigs in the individual rooms. I am trying to reduce my plastics use so, that's where the latter comments are coming from. I really enjoyed my stay here and would certainly like to come back.

Poor customer service related to reservations......................

Love the location, it is so easy to go everywhere.

We liked that the hotel was older and had charm. Our room was not cleaned properly and there were someone elses clothes in our room in the drawers that someone looked to forget. Also, the check in process was long and painful. There was some sort of issue with orbitz and the hotel check in system. The manager finally came to help, but we were there for much longer than needed.

Loved the old building. Everything very clean and updated. Brunch was delicious. Shower however was a bit small and difficult to shower and shave.

The staff -- at the front desk and lobby restaurant -- are wonderful.

I apprecaited the uniqueness of the property. The staff was more than accommodating and very friendly. The parking prices were a bit higher than expected, but overall my stay was wonderful. You won't be disappointed!

It was another lovely stay at the Hotel Shattuck. Brilliant service and ambiance. I felt wonderfully taken care of even before checking in.

Great staff, I checked in late and everyone was accommodating and attentive. Late checkout was fantastic too.

Wonderful staff and great location. Did get a bit of noise from other rooms.

Rooms were on the smaller size but everything else was fantastic!

They have no parking or valet, you have to drive around looking for metered street parking or park in a parking garage at $34 a night with no in or out privileges. Rooms are small, we booked a King deluxe room and there isn't even room to unpack two suitcases.

Property is old. They had no parking garage. Had trouble finding parking until I parked at a public garage next door for an additional $45 per night.

I liked everything with the exception of the room size. The room was too small and especially so for the money we paid.

The staff would have needed to be trained a little better. The activity or lack thereof around accommodation for a room not ready that was booked a month and a half ahead of time, and charged to the credit card a month and a half ahead of the stay, was not ready There is no excuse for that.

Allston Way Berkeley CA

Hotel highlights

  • Walking distance to University of California, Berkeley
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Downtown Berkeley within a 5-minute walk of University of California, Berkeley, Hotel Shattuck Plaza is within a mile (2 km) of other popular attractions like Greek Theater. This 199-room, 4-star hotel has free in-room WiFi along with a fitness center and a 24-hour business center.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Order from room service to satisfy your hunger without leaving your room.


Rooms

The 199 rooms have an array of amenities, including free weekday newspapers, phones, and ironing boards. Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Desks are also standard.


Property features

At Hotel Shattuck Plaza, guests have access to a fitness center, free WiFi in public areas, and a 24-hour business center. Transportation is made easy with limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Deluxe Two Queen

2 Double Beds | Sleeps 2

Shattuck Suite

1 King Bed | Sleeps 2

Business Room

1 Double Bed | Sleeps 2

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Hotel Shattuck Plaza

Everyone (25) Couples (3) Family (5)
5
Family

Nice and clean room, friendly staff. A lot of options of restaurants in downtown Berkeley.

By on Dec 31, 2019

Review comment responded on Jan 1, 2020

Thank you for sharing your thoughts. We are delighted you had a great stay. We hope to see you again soon!

5
Everyone

By on Dec 1, 2019

Review comment responded on Dec 2, 2019

Thank you for sharing your feedback. We hope to see you again soon.

5
Family

This is a European style hotel, perfectly situated. My room was small, but jewel-like in its perfection. An incredibly comfortable bed, nice linens, good use of space. The bathroom was beautiful, just perfect and spa-like. The staff was helpful and welcoming. My wish: eliminate the plastic travel size toiletries and get compostible glasses for the water cooler out front. Also, complimentary coffee in the lobby would eliminate the need for eco-bomb Keurigs in the individual rooms. I am trying to reduce my plastics use so, that's where the latter comments are coming from. I really enjoyed my stay here and would certainly like to come back.

By on Nov 4, 2019

Review comment responded on Nov 4, 2019

Thank you for sharing such great feedback. We are working towards more eco friendly options so we welcome your suggestions. We hope to see you again soon and hopefully you can see our soon to come changes.

2
Everyone

Poor customer service related to reservations......................

By on Sep 24, 2019

Review comment responded on Nov 20, 2019

Good day, I apologize you were not happy with our reservations department. Your comments will be shared with the team. Thank you for sharing so that we are able to better ourselves.

5
Partner Couples Family

Love the location, it is so easy to go everywhere.

By , from Fresno on Aug 2, 2019

Review comment responded on Aug 3, 2019

Thank you Wang for your feedback. We are delighted to hear how much you like our location. We hope to see you again soon.

3
Partner Couples

We liked that the hotel was older and had charm. Our room was not cleaned properly and there were someone elses clothes in our room in the drawers that someone looked to forget. Also, the check in process was long and painful. There was some sort of issue with orbitz and the hotel check in system. The manager finally came to help, but we were there for much longer than needed.

By on Jul 22, 2019

Review comment responded on Jul 22, 2019

Good day, we apologize that you experienced issues during check in. We will address these issues with the respective departments. Have a wonderful day.

5
Everyone

By on Jul 18, 2019

Review comment responded on Jul 18, 2019

Thank you for sharing your feedback with us. We are delighted to hear that you have enjoyed your stay with us. We hope that you come again soon to visit.

4
Partner Couples Family

Loved the old building. Everything very clean and updated. Brunch was delicious. Shower however was a bit small and difficult to shower and shave.

By on Jun 6, 2019

Review comment responded on Jun 14, 2019

Thank you for sharing your feedback with us. We are delighted that you enjoyed your stay with us. Please come back soon!

5
Everyone

The staff -- at the front desk and lobby restaurant -- are wonderful.

By on May 18, 2019

Review comment responded on May 20, 2019

Thank you for sharing your thoughts with us. We are delighted that our staff was able to make your stay wonderful. We hope to see you again soon!

5
Everyone

I apprecaited the uniqueness of the property. The staff was more than accommodating and very friendly. The parking prices were a bit higher than expected, but overall my stay was wonderful. You won't be disappointed!

By , from Albany, Ga on May 1, 2019

Review comment responded on May 1, 2019

Thank you so much for taking time out of your day to share your thoughts. We are delighted that you enjoyed your stay with us. We hope to see you again soon.

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