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Recent guest reviews

Beautiful location and friendly staff.

Safe environment

I loved my room looking out at the harbor

It's location to Jack London Square. Restaurant's and the Marina are within walking distance.

Love this property, always stay when in Oakland, convenient to everything. Didn’t care for the room this time was given a handicap room. Floor and headboard had stains. I will stay again but will ask for a non handicap room next time.

Old and very dated.

The hotel is a first class hotel with beautiful rooms. It is close to the restaurants in Jack London square. The hotel staff went above and beyond the call of duty helping us during our one nite stay. Thank you Hyatt!

It was nice and clean.

Everything is within walking distance

Great Hotel. I always stay here when visiting Oakland. They gave me a great top floor room, with balcony overlooking the harbor and estuary! Very clean property and the staff are nice and professional!

Great spot and dog friendly. The views are beautiful and staff were very helpful. I would stay here again.

I stayed during the CoVID restrictions so there were many things that the staff and property could not do. not their fault and I have every certainty that things would have been amazing

Upon arrival I was greeted by the valet who assisted me out of my vehicle went to the front desk the young lady was very professional invited me to their wine and cheese spread went to my room it was clean Lots of room I would definitely stay again

We have stayed at the Waterfront several times in the past 3 years. We love staying there. The rooms are clean and comfortable, the staff is helpful and friendly and the location is the best!

Great VIP benefits and friendly staff. The room had a great view and the location is great during the day. I didn't feel too safe walking at night.

Loved the ability to walk up and down the waterfront and the farmers market on Sunday

I was not happy with the extra charge for the "happy hour" one and cheese, POOL charge (which we didn't use) because it was cold, coffee/tea and water in the room, which was 1 bottle. That is not right! Shame on you..

Booked a suite for the night of my wedding and room wasn’t ready at check in even though we messaged the property beforehand that we were coming in one hour early. This would’ve been understandable except the staff was NOT empathetic AT ALL. We were downgraded to a junior suite because it was the only thing available and we were on a tight timeline. No price adjustments offered even though we paid for a larger room and stayed in a smaller one. I understand that we were a little early but if that was a problem #1) the property should’ve told us as we mentioned this months ago and #2) at least act like you care it’s my freaking wedding night. Room itself was bare. Phones didn’t work. We had to use our cell phones to call the public general number to get to front desk. When you walk across the room the dresses and tv shakes. Do yourself a favor and stay at the Marriot instead.

Washington Street Oakland CA

Hotel highlights

  • Steps from Jack London Square
  • Free WiFi in rooms and public areas
  • Outdoor pool
  • 24-hour fitness center

Located in Downtown Oakland, Waterfront Hotel, part of JdV by Hyatt is adjacent to Jack London Square and within a mile (2 km) of other popular sights like Fox Theater. This 145-room, 3.5-star hotel has a coffee shop/cafe, an outdoor pool, and a 24-hour gym.


Dining

You can get a quick energy boost at the coffee shop/cafe.


Rooms

Waterfront Hotel, part of JdV by Hyatt's 145 rooms are heated and provide iPod docks, coffee makers, and safes. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.


Property features

At Waterfront Hotel, part of JdV by Hyatt, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 35 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include conference space, a business center, and express check-in.

Room options

Room, 2 Queen Beds, Accessible (Shower)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Junior Suite (2 Queenbeds)

2 Queen Beds | Sleeps 4

Room, 1 King Bed (Water View)

1 King Bed | Sleeps 3

Guest reviews for Waterfront Hotel, part of JdV by Hyatt

Everyone (25) Couples (7) Family (16)
4
Everyone

Beautiful location and friendly staff.

By on Apr 29, 2022

Review comment responded on May 8, 2022

Thank you Melissa for your review. We hope you enjoyed your stay.

4
Family

Safe environment

By on Apr 26, 2022

Review comment responded on May 8, 2022

Thank you Ollie for your feedback. We hope your enjoy stay.

5
Family

I loved my room looking out at the harbor

By on Apr 10, 2022

Review comment responded on May 8, 2022

We are delighted you enjoyed your room Elizabeth. We hope to see you soon!

5
Partner Couples

It's location to Jack London Square. Restaurant's and the Marina are within walking distance.

By on Dec 20, 2021

Review comment responded on Dec 20, 2021

Thank you for leaving us a review Mr. Andy! Jack London is full of treasures!

4
Family

Love this property, always stay when in Oakland, convenient to everything. Didn’t care for the room this time was given a handicap room. Floor and headboard had stains. I will stay again but will ask for a non handicap room next time.

By on Dec 5, 2021

Review comment responded on Dec 6, 2021

Hi Ollie! Thank you so much for the feedback! We try our best to accommodate for the room type you request but you can absolutely inquire about other room options and we can give you our recommendations. I hope you consider a room on the gorgeous waterfront! I think you will really love it!

3
Everyone

Old and very dated.

By on Dec 5, 2021

Review comment responded on Dec 6, 2021

Steve, thank you for the feedback. We are working on improving and your feedback is important to us. Have a great day!

5
Partner Couples

The hotel is a first class hotel with beautiful rooms. It is close to the restaurants in Jack London square. The hotel staff went above and beyond the call of duty helping us during our one nite stay. Thank you Hyatt!

By on Sep 13, 2021

Review comment responded on Sep 28, 2021

Thank you so much David for your kind words. We are delighted to hear all the great things you enjoyed while here. We hope you come again soon to visit us.

4
Family

It was nice and clean.

By on Jul 23, 2021

Review comment responded on Jul 25, 2021

Thank you for your review. We are delighted you enjoyed your stay. We hope to see you again soon.

3
Family

Everything is within walking distance

By on Jul 12, 2021

Review comment responded on Jul 14, 2021

Thank you for your feedback. We are delighted your enjoyed your stay with us. We hope to welcome you back soon.

5
Everyone

Great Hotel. I always stay here when visiting Oakland. They gave me a great top floor room, with balcony overlooking the harbor and estuary! Very clean property and the staff are nice and professional!

By on May 24, 2021

Review comment responded on Jul 12, 2021

Thank you so much for your kind words. We are delighted you enjoyed your stay with us.

Waterfront Hotel, part of JdV by Hyatt

10 Washington Street, Oakland, CA 94607
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