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Recent guest reviews

Stayed 2 days during CV and Indian Wells tennis cancellation. Hotel less than 20% occupied. Asked if we could move to a different room, wanted to charge us to move.... Stayed at 5star st Maurice in Paris once, due to low occupancy moved us to a suite for free. Won’t ever stay at Zoso again.

Location is right in the heart of downtown. Nice decor, friendly, helpful staff, large rooms and bathrooms, quiet. I like that the pool is all one depth, no deep end, so good for cooling off. Pool area is a lot of cement. No trees, needs more umbrellas, but had lots of chaise lounges. Do not like the loud nightclub music played all day Saturday by DJ at the pool.

The room seems ok, but the rest of the property seems outdated and not well maintained. The staff not really professional, overall not really pleasant experience.

The location is great, but the decor is horrendous. I found valet parking to be a nuisance. Customer service was just OK, not warm or welcoming. The pool was OK, but it's 3 feet deep. The hot tub was so crowded and people were practically fighting for space. Honestly, I regret booking this place.

Location is good. Property needs to be updated.. While the look is nice, landscaping needs to be updated and changed. It’s the desert, and if u are trying to have a full exp that should be included. Our ceiling leaked over night and the shower handle was almost broken. Sink was clogged too. I’d stay there again but these things need to be taken care of. Attention to detail is a must at a location like this

i wish i would have told in advance there was no pool

Everyone was very nice, thank you all , and I will come back soon, I love your place

Excellent hotel staff friendly and helpful clean property

fun hotel, area is perfect all places are walking distance and the hotel have so much fun activities at the bar lobby area, my family and I had a great stay.

The hotel is in a great location. That's probably its best attribute. Security seems tight particularly during the weekend pool party. Lots of security members walking around. My credit card showed that I was charged twice. Once by Orbtiz and again by the hotel. The hotel eventually refunded the charge after a couple of weeks. I had to make a couple of calls to get this fixed. The resort fee of $42 (including tax) is excessive. It includes valet parking. I prefer an option to self park. Be careful with the mini-bar. I temporarily moved a couple of items out to make room for some water. It triggered the sensor resulting in a charge. I didn't bother disputing this charge since I was mainly focused on the double booking charge. Not sure I would stay here again.

We loved our stay. It is a convenient location to downtown shopping, food and activities. We enjoyed the street fair! We will be back! Amazing staff, thank you Angela and Cruz! It was a great visit with my daughter for her 28th birthday!

Atmosphere was good. Service was bad. Called twice to have my luggage brought up. Still never came. Had yo go down myself to retrieve. Check in at 4pm is also disappointing

Perfectly located great pool area good size room friendly staff

S Indian Canyon Dr Palm Springs CA

Hotel highlights

  • Walking distance to San Jacinto Mountains and Palm Springs Art Museum
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located in Downtown Palm Springs, Hotel Zoso is within a 10-minute walk of popular sights such as San Jacinto Mountains and Palm Springs Art Museum. This 163-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Start weekends with cooked-to-order breakfast, available for a fee from 8:00 AM to 11:00 AM.


Rooms

All 163 rooms feature balconies or patios, iPod docks, and minibars. Guests can expect free WiFi and 42-inch flat-screen TVs. Beds sport premium bedding and bathrooms offer hair dryers. Coffee makers, free local calls, and safes are also standard.


Property features

At Hotel Zoso, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. There's valet parking for a fee, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Other amenities at this boutique hotel include free WiFi in public areas, conference space, and a porter/bellhop.

Room options

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 4

Premium Room, 1 King Bed, Pool View

1 King Bed | Sleeps 3

Premium Room, 2 Queen Beds, Pool View

2 Queen Beds | Sleeps 4

Guest reviews for Hotel Zoso

Everyone (38) Couples (9) Family (8)
1
Family

Stayed 2 days during CV and Indian Wells tennis cancellation. Hotel less than 20% occupied. Asked if we could move to a different room, wanted to charge us to move.... Stayed at 5star st Maurice in Paris once, due to low occupancy moved us to a suite for free. Won’t ever stay at Zoso again.

By on Mar 18, 2020

Review comment responded on May 1, 2020

Thank you for your feedback. We will be addressing your concerns.I hope you will give us an opportunity to make things better,

5
Friends

Location is right in the heart of downtown. Nice decor, friendly, helpful staff, large rooms and bathrooms, quiet. I like that the pool is all one depth, no deep end, so good for cooling off. Pool area is a lot of cement. No trees, needs more umbrellas, but had lots of chaise lounges. Do not like the loud nightclub music played all day Saturday by DJ at the pool.

By on Mar 3, 2020

Review comment responded on May 1, 2020

Thank you for your feedback. We will be addressing your concerns. Look forward to your next visit,

2
Partner Couples

The room seems ok, but the rest of the property seems outdated and not well maintained. The staff not really professional, overall not really pleasant experience.

By , from San Diego on Feb 19, 2020

4
Everyone

By on Feb 3, 2020

Review comment responded on Feb 5, 2020

Thanks for staying with us. We appreciate your feedback!

3
Partner Couples

The location is great, but the decor is horrendous. I found valet parking to be a nuisance. Customer service was just OK, not warm or welcoming. The pool was OK, but it's 3 feet deep. The hot tub was so crowded and people were practically fighting for space. Honestly, I regret booking this place.

By , from Los Angeles on Jan 28, 2020

4
Everyone

By on Jan 20, 2020

3
Partner Couples

Location is good. Property needs to be updated.. While the look is nice, landscaping needs to be updated and changed. It’s the desert, and if u are trying to have a full exp that should be included. Our ceiling leaked over night and the shower handle was almost broken. Sink was clogged too. I’d stay there again but these things need to be taken care of. Attention to detail is a must at a location like this

By on Jan 14, 2020

4
Everyone

By on Dec 26, 2019

5
Family

i wish i would have told in advance there was no pool

By on Oct 7, 2019

4
Everyone

By on Sep 15, 2019

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