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Hotel Zoso

4.0 out of 5.0

Recent guest reviews

Everyone was very nice, thank you all , and I will come back soon, I love your place

Excellent hotel staff friendly and helpful clean property

fun hotel, area is perfect all places are walking distance and the hotel have so much fun activities at the bar lobby area, my family and I had a great stay.

The hotel is in a great location. That's probably its best attribute. Security seems tight particularly during the weekend pool party. Lots of security members walking around. My credit card showed that I was charged twice. Once by Orbtiz and again by the hotel. The hotel eventually refunded the charge after a couple of weeks. I had to make a couple of calls to get this fixed. The resort fee of $42 (including tax) is excessive. It includes valet parking. I prefer an option to self park. Be careful with the mini-bar. I temporarily moved a couple of items out to make room for some water. It triggered the sensor resulting in a charge. I didn't bother disputing this charge since I was mainly focused on the double booking charge. Not sure I would stay here again.

We loved our stay. It is a convenient location to downtown shopping, food and activities. We enjoyed the street fair! We will be back! Amazing staff, thank you Angela and Cruz! It was a great visit with my daughter for her 28th birthday!

Atmosphere was good. Service was bad. Called twice to have my luggage brought up. Still never came. Had yo go down myself to retrieve. Check in at 4pm is also disappointing

Perfectly located great pool area good size room friendly staff

WE love the staff here. They go above and beyond. The rooms need a new re-vamp. They never change, and there wasnt even water in our rooms.

Super nice staff and comfortable room, bed, and great views!! Great location to alk the sites in Palm Springs...No vending machines or snack panty...just over priced mini bars in the rooms. Very frustrating.

Central downtown location, easy to walk to nearby activities.

For being a property that was take over - I would have imagined the new ownership would have put more money into upgrades. The chair in my room was broken, overall the hotel looked very used and dated. I would not stay at this location again.

The staff was excellent, my wife was on her way on a bus and was not dropped of in Palm Springs. The staff went out of their way to try and get her their. Could not be more surprised to the extent of the hospitality!

Location is perfect for getting around The staff was super accommodating

Hotel Zoso is in a great location for walking to downtown. The pool and hot tub are very nice. The rooms are large, clean and comfortable with outdoor patios. The general decor is a bit worn and very purple. This was a Hard Rock Hotel previously and I assume this is a remenant of that era. Everything was very clean. The staff were super nice. Valet parking- no additional charge .

Location is perfect They were doing construction our entire stay! Entire pool area was dirty and no service! Drilling all day long entire pool area vibrating

150 S Indian Canyon Dr Palm Springs CA

Hotel highlights

  • Walking distance to San Jacinto Mountains and Palm Springs Art Museum
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Located in Downtown Palm Springs, Hotel Zoso is within a 10-minute walk of popular sights such as San Jacinto Mountains and Palm Springs Art Museum. This 4-star hotel has 163 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

42-inch a flat-screen TV are available for entertainment, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer. Other standard amenities include a balcony or patio, an iPod dock, and a minibar.


Property features

Guests of Hotel Zoso have access to an outdoor pool, a fitness center, and a spa tub. There's free valet parking, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Other amenities at this boutique hotel include free WiFi in public areas, conference space, and a business center.

Room options

Premium Room, 1 King Bed, Pool View

King 1 | Sleeps 2

Deluxe Room, 2 Queen Beds

Queen 2 | Sleeps 4

Premium Room, 2 Queen Beds, Pool View

Queen 2 | Sleeps 4

Guest reviews for Hotel Zoso

Everyone (62) Couples (12) Business (2) Family (11) Friends (6)
5
Partner Couples

Everyone was very nice, thank you all , and I will come back soon, I love your place

By on Aug 9, 2019

5
Everyone

By on Aug 3, 2019

5
Everyone

By on Jul 22, 2019

Review comment responded on Jul 22, 2019

Thank you!

5
Everyone

Excellent hotel staff friendly and helpful clean property

By on Jul 8, 2019

Review comment responded on Jul 10, 2019

Our staff loves what they do and we are so thankful to you for recognizing them. Come back soon!

5
Families

fun hotel, area is perfect all places are walking distance and the hotel have so much fun activities at the bar lobby area, my family and I had a great stay.

By on Jul 3, 2019

Review comment responded on Jul 5, 2019

Thank you!

2
Everyone

The hotel is in a great location. That's probably its best attribute. Security seems tight particularly during the weekend pool party. Lots of security members walking around. My credit card showed that I was charged twice. Once by Orbtiz and again by the hotel. The hotel eventually refunded the charge after a couple of weeks. I had to make a couple of calls to get this fixed. The resort fee of $42 (including tax) is excessive. It includes valet parking. I prefer an option to self park. Be careful with the mini-bar. I temporarily moved a couple of items out to make room for some water. It triggered the sensor resulting in a charge. I didn't bother disputing this charge since I was mainly focused on the double booking charge. Not sure I would stay here again.

By on Jun 15, 2019

Review comment responded on Jul 5, 2019

Thank you for your review. Sorry to hear about the billing issue and the time it took to get resolved. That isn't typical and I will follow up with the team. Our Honor Bars do have sensors but we do offer mini fridges upon request. If you had let us know, we would have gladly removed any honor bar charges for items that weren't actually consumed.

5
Families

We loved our stay. It is a convenient location to downtown shopping, food and activities. We enjoyed the street fair! We will be back! Amazing staff, thank you Angela and Cruz! It was a great visit with my daughter for her 28th birthday!

By , from Henderson, NV on Jun 15, 2019

Review comment responded on Jul 5, 2019

Hi Janet, Thank you for the lovely review and taking the time to compliment Angie and Cruz. We are so glad we were able to be part of your daughters 28th birthday celebration and can't wait to see you again!

1
Partner Couples

Atmosphere was good. Service was bad. Called twice to have my luggage brought up. Still never came. Had yo go down myself to retrieve. Check in at 4pm is also disappointing

By on Jun 4, 2019

Review comment responded on Jul 5, 2019

Thank you for sharing. We will review with our front door team.

5
Everyone

Perfectly located great pool area good size room friendly staff

By on Jun 3, 2019

Review comment responded on Jul 5, 2019

Thank you! Come back soon!

4
Everyone

By on May 24, 2019

Review comment responded on May 28, 2019

Thank you!

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.