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Hilton Garden Inn San Francisco/Oakland Bay Bridge

3.0 out of 5.0

Recent guest reviews

We did last minute booking, so a lot of hotel were already booked in San Fran for Thanksgiving week. Luckily we were able to book this one. It was comfortable and clean. The room we stayed in was a little smaller than expected, but overall it was great.

quick friendly check-in free water for being a Hilton member, and comfortable beds

I stayed there for 3 nights. The room was clean and had necessary stuffs. However, the room was small. The bed was also small. Overall, I think it was okay, suitable with price.

Great stay with awesome staff. Highly recommend and hope to return.

This is my second stay at this establishment and I will stay again. The staff is accomodating, well spoken, organized and speedy in checking in and out. They have a shuttle sign up that will go 3 miles from the hotel which eliminates uber need. I called from the airport for info about a close pharmacy and they researched 3 pharmacies and provided phone numbers for me which eliminated a huge stressor! Clean, good food, bar area and other nice ammenities are available.

When we pulled up to the hotel, it was not what was expected based on pictures and the name "Hilton." It was dirty outside and right next to a freeway and gas station. Our room was small, the beds were uncomfortable, the shower had mold in it and the view was terrible. The lobby was the nicest part of the hotel. The staff was friendly for the most part, besides one bartender that made us feel like we were disturbing him, when we came down for food. The website said there was a pool, but in reality it was a large 10 person hot tub. For what you spend, this hotel was not worth it. We wouldn't stay there again.

Long weekend in San francisco. Accommodations were great. Flexible, took care of our every need. Windows and hot tub could use a little vleaning.

Great hotel, it is super close to the city. Just a short Uber ride across the bridge. The staff was very accommodating.

My husband and I spent two very comfortable nights at the Hilton Garden Inn in Emeryville, California, in February. We asked for, and received, a quiet room away from the elevator and ice machine. Staff at the desk were courteous and competent. We will for sure stay there again in the future.

Basic hotel, quality indicative of price. Breakfast was expensive for what is provided. Overnight parking rate is reasonable.

The windows were not clean so not a good view. Also I got mountain view not a good view but overall very nice

It was cool stay could of clean the widows to my room i payed for a ocean view but other than that it was great

Just an overnight stay to continue our travels on the rail. Little more of a walk from the Amtrak station for a better price. Wish shuttle service operated on weekends.

We had excellent service for our entire stay and we will stay again. The only thing is we still have not received out deposit back from our room and we were told it would return 3 to 4 business days and its been five days.

Paid extra for a bayside room with a view, but the windows were so filthy looking out the window was a downer. Very basic accommodation. Not as much as a bottle of water in the room. No greeting or assistance with luggage. Front desk hardly looked up from their computers. Bed linens limp and "tired", smelled of clorox.

The hotel was quiet, but the windows in the room were not sealed well and the wind was howling all night. It was not bad enough to complain. Good location, great staff. High priced but it seems to be on the same level as the surrounding area. Unless you stay in Oakland.

This hotel is a dump... The rooms smelled and had old lumpy mattresses. It desperately needs to be renovated and updated.

I chose this hotel because it is very close to the emeryville Amtrak station. the room was spacious and very clean. it seemed old-fashioned, but very well-maintained.

Amazing staff that went out of the way to make our stay exceptional. Perfect location just a quick drive over to the city. Jeremy, one of the managers, was awesome.

Mountain view thru the dirtiest Windows. Desk clerks blah. Some brown sheet stains.

Room options

Standard King

King 1 | Sleeps 2

Two Double Beds

Full 2 | Sleeps 4

One King Bed Mountain View

King 1 | Sleeps 2

One Queen Bed, Roll In Shower

Queen 1 | Sleeps 2

Guest reviews for Hilton Garden Inn San Francisco/Oakland Bay Bridge

Everyone (29) Couples (34) Business (21) Family (22) Friends (8) Other (4)
4

nice hotel.

Everyone

We did last minute booking, so a lot of hotel were already booked in San Fran for Thanksgiving week. Luckily we were able to book this one. It was comfortable and clean. The room we stayed in was a little smaller than expected, but overall it was great.

By on Nov 29, 2017

4
Everyone

quick friendly check-in free water for being a Hilton member, and comfortable beds

By on Sep 12, 2017

5

a little bit far from city but it is good

Everyone

I stayed there for 3 nights. The room was clean and had necessary stuffs. However, the room was small. The bed was also small. Overall, I think it was okay, suitable with price.

By , from VA on Aug 23, 2017

5

great staff and facility

Everyone

Great stay with awesome staff. Highly recommend and hope to return.

By , from texas on Jun 8, 2017

5

business stay:

Everyone

This is my second stay at this establishment and I will stay again. The staff is accomodating, well spoken, organized and speedy in checking in and out. They have a shuttle sign up that will go 3 miles from the hotel which eliminates uber need. I called from the airport for info about a close pharmacy and they researched 3 pharmacies and provided phone numbers for me which eliminated a huge stressor! Clean, good food, bar area and other nice ammenities are available.

By , from Kentucky on Jun 4, 2017

2

not worth the money

Everyone

When we pulled up to the hotel, it was not what was expected based on pictures and the name "Hilton." It was dirty outside and right next to a freeway and gas station. Our room was small, the beds were uncomfortable, the shower had mold in it and the view was terrible. The lobby was the nicest part of the hotel. The staff was friendly for the most part, besides one bartender that made us feel like we were disturbing him, when we came down for food. The website said there was a pool, but in reality it was a large 10 person hot tub. For what you spend, this hotel was not worth it. We wouldn't stay there again.

By on Apr 6, 2017

4

san francisco holiday

Everyone

Long weekend in San francisco. Accommodations were great. Flexible, took care of our every need. Windows and hot tub could use a little vleaning.

By , from wisconsin on Mar 20, 2017

5

very nice

Everyone

Great hotel, it is super close to the city. Just a short Uber ride across the bridge. The staff was very accommodating.

By on Mar 13, 2017

5

two comfortable nights at the hilton garden inn

Everyone

My husband and I spent two very comfortable nights at the Hilton Garden Inn in Emeryville, California, in February. We asked for, and received, a quiet room away from the elevator and ice machine. Staff at the desk were courteous and competent. We will for sure stay there again in the future.

By , from Milwaukee, WI on Feb 22, 2017

4
Everyone

Basic hotel, quality indicative of price. Breakfast was expensive for what is provided. Overnight parking rate is reasonable.

By on Feb 12, 2017