I always love coming to this hotel. Everything is clean, rooms are comfortable and breakfast food is extensive. The $25 parking fee should be taken away as the price is already high.
Noisy-freeway Trickle shower Sink very slow to drain
Workers at front desk were polite and engaging. I loved the little store with espresso maker for cheaply priced coffees in the morning. The lobby was also very spacious and pretty. I especially appreciated the cucumber water station.
Very clean and a great view from our room
Good location; pet friendly.
upkeep
I had a good stay here. The hotel was clean. Our room was spacious and clean and a comfortable bed. Check in was easy and the staff was professional. It was a good location because the bridge to San Francisco was very close by since the hotel is by the bay. I would recommend this hotel.
Restaraunt on property is very convenient and good. Staff is super helpful, nice, and professional. Laundry for those longer stays is nice to have. Very convenient to downtown SF. Hotel is right over the bridge.
The hotel was nice, the staff was great, the location was great, the cleanliness of the room... not so much. I took one of the white hotel towels, wet it down and proceeded to wipe the counters, headboard, etc. I came back with black, nasty dirt on the towel. The floors were horrendous! I walked around barefoot for 10min waiting for my girlfriend to finish showering so I could take one as well. I stepped into the shower and found I had left black foot prints on the shower floor before I even turned on the water. Absolutely disgusting!!! We ended up placing towels along the path we were going to walk while we were there.
I property was in an ideal location for our travels to the local area as well as San Francisco, the Muir Redwood forest, and Sacramento.
It is disgusting and traumatizing to see condom in the room with having underage kid.
Derry
I would definitely stay here again when traveling to San Francisco/Oakland area facility was outstanding bar and restaurant on property and if you wanted late night snacks they had a concession area open 24hr very convenient
Nice
Hilton Garden Inn San Francisco/Oakland Bay Bridge places you within a short walk of Bay Street and within a mile (2 km) of Berkeley Marina. This 3-star hotel has 278 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Start each morning with buffet breakfast, available for a fee from 6:00 AM to 11:00 AM.
Guests can expect 55-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries. Refrigerators, microwaves, and coffee makers are also standard. Housekeeping is available on request.
Hilton Garden Inn San Francisco/Oakland Bay Bridge offers a 24-hour gym, free WiFi in public areas, and a spa tub. Self parking is offered for USD 25.00 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a business center.
I always love coming to this hotel. Everything is clean, rooms are comfortable and breakfast food is extensive. The $25 parking fee should be taken away as the price is already high.
Noisy-freeway Trickle shower Sink very slow to drain
Dear Eric,Thank you for being our guest during your time in the area and for sharing your feedback. We strive to ensure a fantastic experience for all travelers, so we're disappointed to learn that you had these concerns. Thank you for bringing them to our attention so that we can look into them and make the necessary adjustments. This is not the lasting memory we want you to have of us, so we hope to have another opportunity to deliver the stay you expected should you return to the area.
Workers at front desk were polite and engaging. I loved the little store with espresso maker for cheaply priced coffees in the morning. The lobby was also very spacious and pretty. I especially appreciated the cucumber water station.
Dear Cynthia,Thank you so much for your positive feedback on our staff. It is our goal that we make every guest's experience with us a positive one. We appreciate you choosing Hilton Garden Inn San Francisco/Oakland Bay Bridge. Hope to see you again soon.
Very clean and a great view from our room
Dear Sara,Thank you for choosing to stay at Hilton Garden Inn San Francisco/Oakland Bay Bridge. It's terrific that you liked your clean room with a scenic view! Safe travels, and we hope to see you again when you return to our area.
Good location; pet friendly.
Dear Thomas,We are delighted to receive your five-star review. Pets are our guests too, and serving your loyal companions is our pleasure. It makes us happy that not only did you enjoy staying with us but the surrounding location too. It was an honor to have you. Thank you for choosing to stay with us.
upkeep
Dear Crizaldy,Based on your rating, it appears you had an overall good time with us. Thank you for taking a moment to share your experience, and please keep in mind that we are open to your feedback, as we constantly work hard to improve in the areas that matter most to you. Welcoming you back would be a pleasure, so we hope you return soon for an even better time.
I had a good stay here. The hotel was clean. Our room was spacious and clean and a comfortable bed. Check in was easy and the staff was professional. It was a good location because the bridge to San Francisco was very close by since the hotel is by the bay. I would recommend this hotel.
Dear Irma,Your recommendation is such a fantastic compliment to receive! Thank you for highlighting so many wonderful aspects of our hotel, and we can't wait to host you again at Hilton Garden Inn San Francisco/Oakland Bay Bridge!
Dear Yolanda,Seeing you at Hilton Garden Inn San Francisco/Oakland Bay Bridge is always a treat! We are ecstatic to know that our clean, comfy accommodations and delicious breakfast spread keep you coming back our way. Until next time, we wish you well!