We took a ghost tour which was spooky and fascinating. Didn't expect to after that, but slept like a baby! The bed was extremely comfortable.
Historical location, like stepping back in time. Really amazing!
Very unique place to vacation. Seeing old world style and luxury was a treat. Will definitely stay again.
I understand it’s a historical facility and so it may seem old or outdated. Overall our experience wasn’t bad, and we can at least say we’ve stayed there and experienced it. But for those who are unfamiliar, the rooms are not insulated properly and therefore you can hear EVERYTHING. The whole room was “angled”, I suppose that may be due to structural safety purposes from when the ship was actually in operation, I just thought it was interesting. We arrived later in the evening so not much was happening, the staff was very friendly and informative, and the room was clean.
A stay at this historic ship in itself was already a great experience. I had booked a mini suite because I was meeting up during my stay with an old friend. The idea was to enjoy a single malt in the extra room, and catch up. While the bedroom was nice and as expected, the entertainment room in the suite was not. It had a couch and a TV, nothing else. It was a dark unpleasant room, that resembled nothing like the picture shown. The overall experience was very pleasant, but I would not spend the extra money for staying in a suite again.
There were no amenities. No coffee making in the room. No room service. Everything closed down by 6pm, so it was like a ghost town. The very pricey two restaurants were open until around 10pm during the week. Once there they charged an $19 fee to use anything they had to offer and it was mandatory, non -negotiable. If you did not use anything you still have to pay this fee which is not advertised on Orbitz. The cost of the room on Orbitz was more than what the Queen Mary advertised for the room once I got there. I was stunned to see I was paying approximately $50 more a night than if I had booked directly with the Queen Mary. The elevators were closed down at night except the one that was out by the parking lot.
More shabby than chic. Such a disappointment. The room was fine, some enchanting original pieces & a very comfortable bed. Shredded shower curtain, worn rug that is just old, not authentic, make things a bit depressing. We did observe one great front desk clerk, but that was not our experience, as we felt we could get better service at a Days Inn. Go visit, take one of their tours, but don’t bother staying the night unless it’sa great deal.
Fun place to stay. The property is a little worn (carpet, peeling paint). Had valet parking which we paid extra for but when we checked out and needed the car, the valet attendant didn’t appear to want to retrieve the car and told us the car was in the lot.
No hot water. Heat did not work in the room. Bad beds
.it was fun being on the old ship. it was all good
Most comfortable beds out of any hotel I been in. I do not like that you have to pay for parking 25 a night.
Loved touring this historic living museum. Also its history as a troop transport for US troops during WWII
Overall I love the view, location. Walls in the rooms are thin but I like the hotel.
I liked everything; however; I could not bathe and/or shower, as the bathtub was dirty and the bathmat was full of hair from previous guest. Other than that the food, staff & service were excellent. I would stay there again.
Located in Harbor, The Queen Mary is adjacent to RMS Queen Mary and within a 5-minute walk of other popular sights like Long Beach Cruise Terminal. This 346-room, 3-star hotel has 3 restaurants along with conveniences like a 24-hour health club and a rooftop terrace.
This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Get a pick-me-up at the 3 coffee shops/cafés. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.
The Queen Mary's 346 individually decorated rooms provide safes and phones. Guests can expect to find 32-inch flat-screen TVs with satellite channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. In-room massages are available.
At The Queen Mary, guests have access to a 24-hour health club, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 30.00 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a computer station.
We took a ghost tour which was spooky and fascinating. Didn't expect to after that, but slept like a baby! The bed was extremely comfortable.
Historical location, like stepping back in time. Really amazing!
Thank you so much for such a positive score! We look forward to serving you in the future!
Very unique place to vacation. Seeing old world style and luxury was a treat. Will definitely stay again.
Thank you so much for such a positive score! We look forward to serving you in the future!
I understand it’s a historical facility and so it may seem old or outdated. Overall our experience wasn’t bad, and we can at least say we’ve stayed there and experienced it. But for those who are unfamiliar, the rooms are not insulated properly and therefore you can hear EVERYTHING. The whole room was “angled”, I suppose that may be due to structural safety purposes from when the ship was actually in operation, I just thought it was interesting. We arrived later in the evening so not much was happening, the staff was very friendly and informative, and the room was clean.
Thank you for staying with us. We appreciate your wonderful feedback.
A stay at this historic ship in itself was already a great experience. I had booked a mini suite because I was meeting up during my stay with an old friend. The idea was to enjoy a single malt in the extra room, and catch up. While the bedroom was nice and as expected, the entertainment room in the suite was not. It had a couch and a TV, nothing else. It was a dark unpleasant room, that resembled nothing like the picture shown. The overall experience was very pleasant, but I would not spend the extra money for staying in a suite again.
Thank you so much for such a positive score and constructive feedback! We look forward to serving you in the future!
There were no amenities. No coffee making in the room. No room service. Everything closed down by 6pm, so it was like a ghost town. The very pricey two restaurants were open until around 10pm during the week. Once there they charged an $19 fee to use anything they had to offer and it was mandatory, non -negotiable. If you did not use anything you still have to pay this fee which is not advertised on Orbitz. The cost of the room on Orbitz was more than what the Queen Mary advertised for the room once I got there. I was stunned to see I was paying approximately $50 more a night than if I had booked directly with the Queen Mary. The elevators were closed down at night except the one that was out by the parking lot.
Thank you for your feedback. We apologize you did not have a good stay. I will forward your concerns to management.
Thank you for staying with us. We appreciate your feedback.
More shabby than chic. Such a disappointment. The room was fine, some enchanting original pieces & a very comfortable bed. Shredded shower curtain, worn rug that is just old, not authentic, make things a bit depressing. We did observe one great front desk clerk, but that was not our experience, as we felt we could get better service at a Days Inn. Go visit, take one of their tours, but don’t bother staying the night unless it’sa great deal.
Thank you for staying with us. We appreciate your feedback.
Fun place to stay. The property is a little worn (carpet, peeling paint). Had valet parking which we paid extra for but when we checked out and needed the car, the valet attendant didn’t appear to want to retrieve the car and told us the car was in the lot.
Thank you for your feedback. We will be addressing your concerns.
Thank you for staying with us. We appreciate your wonderful feedback.
Thank you so much for such a positive score! We look forward to serving you in the future!