- Charges for extra guests may apply and vary depending on the property's policy.
- A credit card for incidental charges and a government-issued photo ID are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
- The following credit cards are accepted: American Express, Diners Club, Discover, MasterCard, and Visa.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
- No cribs or infant beds are available.
The Queen Mary
3.0 out of 5.0
3.6
out of 5
Average Guest Review
See all 424 reviews
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Recent guest reviews
We loved being on the Queen Mary and being able to stay the night there. It’s a lovely ship and a cool experience and we enjoyed learning more about her history. Our room was modest which was fine. A few not good details stuck out though. Much of the ship is in need of repair and upkeep. It must be very expensive to do but it was noticeable. The blanket was very thin, an extra in the closet would help. The music in the restaurant was 80’s and annoying. Old time music would have been so much more appropriate and pleasant. And I wish they would at least let us look into the Queens ball room through a window. I missed the tour which is the only time you can see it and I feel a bit jipped. But those are small things and I would definitely come back again.
Great history on board, and close to cruise ship, but hot water for showers and/or amenities are lacking
We stayed 1 night for the experience and explored the ship before moving to our next destination. It is what it is, it's old dark and so on, we would have been disappointed if it wasn't how you rate it depends what you are looking for.
Could use some upgrades, staff are great, bed was bad.
We enjoyed our stay on the queen Mary. It isn't about being on the fanciest of ships it is about the history. My kids thought the ship replica made out of logos was really awesome.
My husband and I stayed with our two teens overnight prior to a cruise. We enjoyed everything about the ship. We had a 2 queen bed room and it was plenty large for the 4 of us and included a table with 2 chairs. The Observation Bar had cool decor and my husband thought the yard beers were cool. We had read reviews about slow service at the restaurants but did not find that to be the case for us. Service was quick and the food was really good at the cafe and Chowder House.
The only issue was that at 10 p.m. the fire alarm sounded and we had to evacuate. That was OK but after we got back in our room, the alarm kept sounding for over an hour. The staff told us to ignore the alarm, there wasn't a fire, which was good. I just don't understand why the alarm kept sounding so long.
The historical rooms are great! Make sure and specify if you want one.
so much character! My teenage girls just had the best overall time. the accommodations are nice and the boat is just unbelievable.
Highly disappointed in our stay. I rented a suite that smelled like urine. The room was cold with no heat. The carpets were disgusting and had to use shoes to walk around. In the morning we left without showering because I couldn't wait to get out of there! Such a beautiful ship shame on the owners for allowing this to happen. I would never stay there again.
Quirky sort of Hotel. The room was a little bigger than our recent cruise ship cabin. But this porthole actually opened! The shower was a full sized tub and the water was a good temperature. The plumbing was original, for the most part, and that included leaky toilets, although unique. One of the big down side was the walls were not very sound-proof. They say that is because there is no white noise from the engines, but as a hotel, a good nights sleep is a desirable outcome. Bed was fine, but the folks next door shouldn't have to be told to "use your indoor voices". Breakfast was good but a bit pricey.
The room was nothing like the pictures I seen online. You have to request the heater on and it doesn’t automatically come on; another thing the water doesn’t get hot at all and the pressure is very low. Those were my main concerns. I will say the Staff were understanding and made some accommodations for me. It was a experience I can say I’ve done but will not be doing it again.
The only glitch was no hot water. Otherwise everything including the room was perfect
It was nice to visit the ship and see the displays and exhibit, but the hotel stay was disappointing and had a lot of extra expenses. I recommend just visiting a the museum portion and restaurant and staying at a different hotel.
We had a room on the main floor and it was very noisy. The hotel immediately gave us a much upgraded room which was large and comfortable. Staying at the Queen Mary is like walking into the past. While the hotel is in need of repair/upgrade, it is a unique experience. The restaurant Chowder House was very good and the service was excellent.
This is a destination, not just a hotel. The only reason I gave it a 4 on the condition is it is an old place the condition adds to the character. I was amazed at how cool this is you could easily spend a whole day just exploring it. If you are an old movie buff this is a must stay, you feel like you walked onto the set of the Titanic or one of the many old flicks that take place on the classic liners. In this world of all the hotels look the same this is a highlight of someplace special. What other hotel can you open your port hole to get some fresh air in.
The pictures of the rooms did not match the real rooms. There were ants in our room, we killed about 10-20 over night.
I'm local and have stayed on the ship before in the same and other room categories but this twin room was in very poor shape. The sink didn't stop running, the walls in the bathroom were damaged and peeling and it was by far the smallest room I've ever stayed in. There was no a/c (on a 100 degree day) and the lamp outlets didn't work to charge my phone . To make it worse, despite paying an extra $16.95 "resort fee" for wifi, gym use and water, the wifi never worked anywhere on the ship, the gym was tiny and useless and the water in the room cost $3.50. While I appreciate the historic nature of the ship, this room (B415) is in desperate need of maintenance and the wifi situation is unacceptable.
We felt like we went back in time. Was a fun experience. Staff was great. If your into history, you must stay here. Take a tour. We will go back.
Had to move rooms three times before we found one that the air, Tv, water, and phone worked. Staff called maintenance each time we moved and they couldn't correct the issues so we had told keep moving.
Hotel highlights
- Steps from RMS Queen Mary
- Free WiFi in rooms and public areas
- Onsite dining
- Health club
The Queen Mary places you next to RMS Queen Mary and within 2 miles (3 km) of other popular attractions like Aquarium of the Pacific. This 346-room, 3-star hotel has 4 restaurants along with conveniences like free in-room WiFi and a health club. It's on the waterfront and also close to Long Beach Convention and Entertainment Center and Long Beach Cruise Terminal.
Dining
This hotel is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the 3 coffee shops/cafés. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 10 AM.
Rooms
All 346 individually decorated rooms provide phones and desks. 32-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. In-room massages are available.
Property features
The Queen Mary offers a health club, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 27.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include 20 meeting rooms, conference space, and a computer station.
Guest reviews for The Queen Mary
Everyone
We loved being on the Queen Mary and being able to stay the night there. It’s a lovely ship and a cool experience and we enjoyed learning more about her history. Our room was modest which was fine. A few not good details stuck out though. Much of the ship is in need of repair and upkeep. It must be very expensive to do but it was noticeable. The blanket was very thin, an extra in the closet would help. The music in the restaurant was 80’s and annoying. Old time music would have been so much more appropriate and pleasant. And I wish they would at least let us look into the Queens ball room through a window. I missed the tour which is the only time you can see it and I feel a bit jipped. But those are small things and I would definitely come back again.
great history, little else
Everyone
Great history on board, and close to cruise ship, but hot water for showers and/or amenities are lacking
Everyone
We stayed 1 night for the experience and explored the ship before moving to our next destination. It is what it is, it's old dark and so on, we would have been disappointed if it wasn't how you rate it depends what you are looking for.
close to cruise ship
Everyone
Could use some upgrades, staff are great, bed was bad.
Families
We enjoyed our stay on the queen Mary. It isn't about being on the fanciest of ships it is about the history. My kids thought the ship replica made out of logos was really awesome.
great fun!
Families
My husband and I stayed with our two teens overnight prior to a cruise. We enjoyed everything about the ship. We had a 2 queen bed room and it was plenty large for the 4 of us and included a table with 2 chairs. The Observation Bar had cool decor and my husband thought the yard beers were cool. We had read reviews about slow service at the restaurants but did not find that to be the case for us. Service was quick and the food was really good at the cafe and Chowder House.
Everyone
The only issue was that at 10 p.m. the fire alarm sounded and we had to evacuate. That was OK but after we got back in our room, the alarm kept sounding for over an hour. The staff told us to ignore the alarm, there wasn't a fire, which was good. I just don't understand why the alarm kept sounding so long.
Everyone
The historical rooms are great! Make sure and specify if you want one.
Everyone
so much character! My teenage girls just had the best overall time. the accommodations are nice and the boat is just unbelievable.
Everyone
Highly disappointed in our stay. I rented a suite that smelled like urine. The room was cold with no heat. The carpets were disgusting and had to use shoes to walk around. In the morning we left without showering because I couldn't wait to get out of there! Such a beautiful ship shame on the owners for allowing this to happen. I would never stay there again.
