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Recent guest reviews

We took a ghost tour which was spooky and fascinating. Didn't expect to after that, but slept like a baby! The bed was extremely comfortable.

Historical location, like stepping back in time. Really amazing!

Very unique place to vacation. Seeing old world style and luxury was a treat. Will definitely stay again.

I understand it’s a historical facility and so it may seem old or outdated. Overall our experience wasn’t bad, and we can at least say we’ve stayed there and experienced it. But for those who are unfamiliar, the rooms are not insulated properly and therefore you can hear EVERYTHING. The whole room was “angled”, I suppose that may be due to structural safety purposes from when the ship was actually in operation, I just thought it was interesting. We arrived later in the evening so not much was happening, the staff was very friendly and informative, and the room was clean.

A stay at this historic ship in itself was already a great experience. I had booked a mini suite because I was meeting up during my stay with an old friend. The idea was to enjoy a single malt in the extra room, and catch up. While the bedroom was nice and as expected, the entertainment room in the suite was not. It had a couch and a TV, nothing else. It was a dark unpleasant room, that resembled nothing like the picture shown. The overall experience was very pleasant, but I would not spend the extra money for staying in a suite again.

There were no amenities. No coffee making in the room. No room service. Everything closed down by 6pm, so it was like a ghost town. The very pricey two restaurants were open until around 10pm during the week. Once there they charged an $19 fee to use anything they had to offer and it was mandatory, non -negotiable. If you did not use anything you still have to pay this fee which is not advertised on Orbitz. The cost of the room on Orbitz was more than what the Queen Mary advertised for the room once I got there. I was stunned to see I was paying approximately $50 more a night than if I had booked directly with the Queen Mary. The elevators were closed down at night except the one that was out by the parking lot.

More shabby than chic. Such a disappointment. The room was fine, some enchanting original pieces & a very comfortable bed. Shredded shower curtain, worn rug that is just old, not authentic, make things a bit depressing. We did observe one great front desk clerk, but that was not our experience, as we felt we could get better service at a Days Inn. Go visit, take one of their tours, but don’t bother staying the night unless it’sa great deal.

Fun place to stay. The property is a little worn (carpet, peeling paint). Had valet parking which we paid extra for but when we checked out and needed the car, the valet attendant didn’t appear to want to retrieve the car and told us the car was in the lot.

No hot water. Heat did not work in the room. Bad beds

.it was fun being on the old ship. it was all good

Most comfortable beds out of any hotel I been in. I do not like that you have to pay for parking 25 a night.

Loved touring this historic living museum. Also its history as a troop transport for US troops during WWII

Overall I love the view, location. Walls in the rooms are thin but I like the hotel.

I liked everything; however; I could not bathe and/or shower, as the bathtub was dirty and the bathmat was full of hair from previous guest. Other than that the food, staff & service were excellent. I would stay there again.

Queens Hwy Long Beach CA

Hotel highlights

  • Walking distance to RMS Queen Mary and Long Beach Cruise Terminal
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour health club

Located in Harbor, The Queen Mary is adjacent to RMS Queen Mary and within a 5-minute walk of other popular sights like Long Beach Cruise Terminal. This 346-room, 3-star hotel welcomes guests with conveniences like a 24-hour health club, free in-room WiFi, and a rooftop terrace.


Dining

This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Get a pick-me-up at the 3 coffee shops/cafés. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.


Rooms

The Queen Mary's 346 individually decorated rooms provide safes and phones. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. In-room massages are available.


Property features

At The Queen Mary, guests have access to a 24-hour health club, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 30.00 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this historic hotel include conference space, a business center, and a computer station.

Room options

Room, 1 King Bed (Inside Stateroom)

1 King Bed | Sleeps 2

Family Room, 2 Queen Beds (Stateroom)

2 Queen Beds | Sleeps 4

Room, 2 Twin Beds (Inside Stateroom)

2 Twin Beds | Sleeps 2

Family Room, 1 King Bed (Stateroom)

1 King Bed | Sleeps 3

Guest reviews for The Queen Mary

Everyone (166) Couples (210) Business (37) Family (107) Friends (25) Other (22)
5
Partner Couples

We took a ghost tour which was spooky and fascinating. Didn't expect to after that, but slept like a baby! The bed was extremely comfortable.

By , from Grand Junction, CO on Mar 22, 2020

Review comment responded on Mar 23, 2020

Thank you so much for such a positive score! We look forward to serving you in the future!

4
Everyone

Historical location, like stepping back in time. Really amazing!

By on Mar 21, 2020

Review comment responded on Mar 23, 2020

Thank you so much for such a positive score! We look forward to serving you in the future!

5
Partner Couples

Very unique place to vacation. Seeing old world style and luxury was a treat. Will definitely stay again.

By on Mar 17, 2020

Review comment responded on Mar 23, 2020

Thank you so much for such a positive score! We look forward to serving you in the future!

3
Partner Couples

I understand it’s a historical facility and so it may seem old or outdated. Overall our experience wasn’t bad, and we can at least say we’ve stayed there and experienced it. But for those who are unfamiliar, the rooms are not insulated properly and therefore you can hear EVERYTHING. The whole room was “angled”, I suppose that may be due to structural safety purposes from when the ship was actually in operation, I just thought it was interesting. We arrived later in the evening so not much was happening, the staff was very friendly and informative, and the room was clean.

By on Mar 13, 2020

Review comment responded on Mar 14, 2020

Thank you for staying with us. We appreciate your wonderful feedback.

4
Everyone

A stay at this historic ship in itself was already a great experience. I had booked a mini suite because I was meeting up during my stay with an old friend. The idea was to enjoy a single malt in the extra room, and catch up. While the bedroom was nice and as expected, the entertainment room in the suite was not. It had a couch and a TV, nothing else. It was a dark unpleasant room, that resembled nothing like the picture shown. The overall experience was very pleasant, but I would not spend the extra money for staying in a suite again.

By , from Mesa, AZ on Mar 13, 2020

Review comment responded on Mar 23, 2020

Thank you so much for such a positive score and constructive feedback! We look forward to serving you in the future!

2
Partner Couples Business Business

There were no amenities. No coffee making in the room. No room service. Everything closed down by 6pm, so it was like a ghost town. The very pricey two restaurants were open until around 10pm during the week. Once there they charged an $19 fee to use anything they had to offer and it was mandatory, non -negotiable. If you did not use anything you still have to pay this fee which is not advertised on Orbitz. The cost of the room on Orbitz was more than what the Queen Mary advertised for the room once I got there. I was stunned to see I was paying approximately $50 more a night than if I had booked directly with the Queen Mary. The elevators were closed down at night except the one that was out by the parking lot.

By on Mar 1, 2020

Review comment responded on Mar 2, 2020

Thank you for your feedback. We apologize you did not have a good stay. I will forward your concerns to management.

5
Everyone

By on Feb 27, 2020

Review comment responded on Mar 9, 2020

Thank you for staying with us. We appreciate your feedback.

3
Partner Couples

More shabby than chic. Such a disappointment. The room was fine, some enchanting original pieces & a very comfortable bed. Shredded shower curtain, worn rug that is just old, not authentic, make things a bit depressing. We did observe one great front desk clerk, but that was not our experience, as we felt we could get better service at a Days Inn. Go visit, take one of their tours, but don’t bother staying the night unless it’sa great deal.

By , from Pasadena on Feb 25, 2020

Review comment responded on Mar 9, 2020

Thank you for staying with us. We appreciate your feedback.

4
Partner Couples Family

Fun place to stay. The property is a little worn (carpet, peeling paint). Had valet parking which we paid extra for but when we checked out and needed the car, the valet attendant didn’t appear to want to retrieve the car and told us the car was in the lot.

By , from Norfolk on Feb 20, 2020

Review comment responded on Feb 22, 2020

Thank you for your feedback. We will be addressing your concerns.

5
Everyone

By on Jan 20, 2020

Review comment responded on Jan 30, 2020

Thank you for staying with us. We appreciate your wonderful feedback.

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