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Holiday Inn Los Angeles - LAX Airport

3.0 out of 5.0

Holiday Inn Los Angeles - LAX Airport

3.0 out of 5.0
Overview Reviews Amenities & Policies
9901 S La Cienega Blvd, Los Angeles, CA
1-844-663-2269
3.3
out of 5
Average Guest Review
See all 251 reviews
Room cleanliness 3.5
Service & staff 3.5
Room comfort 3.5
Hotel condition 2.5

This hotel is most popular for:

  • Everyone
  • Business
  • Couples

Recent guest reviews

Easy fast check in but bathroom was dirty there was hair in the tub. Very convenient shuttle service.

Some areas have been remodeled and they look nice and clean. The staff is friendly and attentive. However, the carpet on the room was wet and it look dirty.also, another customer was able to open my room with her key in the middle of the night!!!

Parking was dodgy but doable. The main issue is the deposit equal to the reservation price. Warning to online purchasers. I will not stay here again because of this. I paid my price already, I do t need to pay it twice when I’m on vakay and have budgeted funds for that purpose...even if it is refunded in 3 to 5 business days AFTER!

Basically a nice room. Staff was always friendly and welcoming. However, the room keys would fail each day and need to be reset. The wifi did not work. I reported it but nothing was done. You could see the two Access Points close to our room were turned off. Breakfast was not included, and cost $17 for buffet food lesser quality than Dennys.

Clean, comfortable. Staff was attentive . Easy to find. Close to airport

Clean rooms equipped with all essential amenities. Hotel had a modern look and feel inside the rooms. The location is convenient as a overnight stay hotel near the hotel if you do not care too much about the traffic and surrounding.

Paying for parking entrance to hotel was hard to locate

First impression was excellent. I was checked in cheerfully after 25 hour travel from SE Asia. I asked about breakfast and was told where and when to partake. I asked for 7am wake-up call. Received 0105 wake-up call, much to my horror, as well as 0700 call. Packed and went to breakfast. Was told breakfast was not included in my reservation so I would be charged. Asked to speak to manager, who said the meal would not be charged. Checked out and was told I would be charged, but I explained the situation and was not charged.

I think the water heater needs to be improve taking a shower with cold water is not really pleasant specially in the morning. Staff will knock on our door 11am everyday and open it. do they know that someone is checked in those rooms? My key card is not working i have to call the maintenance to open the door for me. Napkin box is used from the previous customer.

All good and convenient for departure from LAX Second stay Will be back

Tried to call front desk many times from airport for questions about shuttle and no answer. Did not feel safe outside hotel. Room was old and dingy. When I booked I thought we got breakfast but they refused

The internet speed on the 6th floor was apalling, .03mbt download speed and .02 upload speed which is slower that the old dialup days. Not Good.

Have to pay for parking. Breakfast should be complimentary.

easy in and out, would stay again. Courteous staff, good food, good rooms. Easy check in and out.

Friendly and helpful staff. Room is clean. Shuttle service was very convenient .

New rooms just redone bed fantastic all great. Mcdonalds out front and great concierge to help with 5 heavy bags.

Free shuttle to LAX was very convenient. Staff was very friendly. The bathroom was clean but very dated. Needs upgrading. Bed was comfortable.

9901 S La Cienega Blvd Los Angeles CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Located in LAX Area within 2 miles (3 km) of Hollywood Park Casino, Holiday Inn Los Angeles - LAX Airport is within a few miles (5 km) of Los Angeles Forum. This 405-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6 AM to 9 AM.


Rooms

Guests can expect to find free WiFi and 55-inch a flat-screen TV with satellite channels and pay movies. Beds sport pillow menus and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and a safe.


Property features

Guests of Holiday Inn Los Angeles - LAX Airport have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 25.00 per night, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a business center, and express check-in.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2
from $104

Executive Room, 1 King Bed, Non Smoking (High Floor)

King 1 | Sleeps 3

Standard Room, Non Smoking

Full 1 | King 1 | Sleeps 4

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Holiday Inn Los Angeles - LAX Airport

Everyone (85) Couples (38) Business (44) Family (35) Other (29) Friends (15)
5
Everyone

By on Jun 8, 2019

3
Families

Easy fast check in but bathroom was dirty there was hair in the tub. Very convenient shuttle service.

By on Jun 4, 2019

Review comment responded on Jun 7, 2019

We sincerely apologize for any cleanliness issues in your bathroom. Please know that is not typical of our housekeeping staff

4
Everyone

Some areas have been remodeled and they look nice and clean. The staff is friendly and attentive. However, the carpet on the room was wet and it look dirty.also, another customer was able to open my room with her key in the middle of the night!!!

By on Jun 3, 2019

Review comment responded on Jun 7, 2019

We are sorry to hear that you experienced some challenges during your recent stay. We have since shared your review with our executive team for training opportunities

4
Everyone

By on Jun 3, 2019

Review comment responded on Jun 7, 2019

Thank you for choosing the Holiday Inn LAX!

4
Everyone

Parking was dodgy but doable. The main issue is the deposit equal to the reservation price. Warning to online purchasers. I will not stay here again because of this. I paid my price already, I do t need to pay it twice when I’m on vakay and have budgeted funds for that purpose...even if it is refunded in 3 to 5 business days AFTER!

By on May 30, 2019

3
Partner Couples Business Business Travelers

Basically a nice room. Staff was always friendly and welcoming. However, the room keys would fail each day and need to be reset. The wifi did not work. I reported it but nothing was done. You could see the two Access Points close to our room were turned off. Breakfast was not included, and cost $17 for buffet food lesser quality than Dennys.

By on May 20, 2019

Review comment responded on Jun 7, 2019

We apologize for the challenges you experienced during your recent stay

5
Families

Clean, comfortable. Staff was attentive . Easy to find. Close to airport

By on May 15, 2019

Review comment responded on Jun 7, 2019

Thank you for the 5-star rating!

4
Everyone

By on Apr 24, 2019

Review comment responded on Apr 25, 2019

We appreciate your business and look forward to welcoming you back

4
Business Business Travelers

Clean rooms equipped with all essential amenities. Hotel had a modern look and feel inside the rooms. The location is convenient as a overnight stay hotel near the hotel if you do not care too much about the traffic and surrounding.

By on Apr 20, 2019

Review comment responded on Apr 20, 2019

Thank you for letting us know that you enjoyed your stay.

5
Business Business Travelers

Paying for parking entrance to hotel was hard to locate

By on Apr 13, 2019

Review comment responded on Apr 17, 2019

We appreciate your feedback and hope to welcome you back for a future stay

Holiday Inn Los Angeles - LAX Airport

9901 S La Cienega Blvd, Los Angeles, CA 90045