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Holiday Inn Los Angeles - LAX Airport

3.0 out of 5.0

Recent guest reviews

Easy check in/out and shuttle from LAX a bonus. Transport to Downtown or Santa Monica convenient

I booked this hotel based on my past experience with holiday inn express near LAX. But there is nothing positive about this hotel except food. Stay away from this hotel. Room was in terrible condition, bath tub was chipping off, i got couple of insect bites, pillows had to be changed, elevators were in bad condition, no sound proofing as you can hear anyone talking in hallway with big gap between door and floor. my room's lock was not working, hotel staff claimed they will fix it while i am out for sightseeing but they didn't. Anyone could have entered my room while i was gone. Luckily nothing was stolen. Additional Parking fee for 22$ per day is too high. They are reducing daily room rate to attract customers but adding high parking fee on top of it.

Sketchy neighborhood, okay rooms, terrible Wifi (it's 2017 people), bad wayer pressure/temp. One positive is the staff were nice and efficient. Too expensive for what you are getting.

I arrived downstairs to get the airport shuttle, runs "every 20 minutes." To my alarm, there were 20-30 people waiting with twice that many bags. Hotel was well-worn, despite some updates. My one cup in room ☕️-didn't work! I live locally, wanted to be close to LAX, stress less, sleep more. I slept more. Stressed way more when the one mile ride promised to be more daunting than climbing the Himalayas.

A good price. The hotel is convenient. I recommend it.

I only stayed in L.A overnight so i did not stay long.but i did sleep comfortably.

It is very close to LAX. Airport shuttles run every 20 min and it is very convenient to use this hotel for transit. The room is very clean and staff are nice.

Nice hotel. Needs to be updated. Friendly staff. Clean room. Decent food.

Very clean, staff was extremely helpful. Free wi-fi, good restaurant, just a very comfortable stay all around. Highly recommend.

The hotel and staff are great, one person gave me a water bottle when I was looking for a vending machine. Very Nice! The shuttle service needs to up their game as we had to wait a long time at the airport. One person had waited an hour for pickup. That was not good so that needs to be addressed.

It's was ok. The breakfast food was over cooked. The staff was nice.

Very close to car rental returns... Total time from hotel to airport even with dropping off a rental car 15-20 minutes.

I booked the through Orbitz and they didn't tell you it was going to be a $100 deposit. So when I got there I had to go all out of my way to find the closet bank to add money to my card. The only problem I had was getting in and out of parking lot. The room was clean, but the tub was missing paint in the inside of it.

Good staff no hot water in shower, TV needed adjustment, coffee did not work Shuttle service was very poor we were delayed at the airport

For someone who doesn't travel as often as I should, I was unexpectedly pleased and surprised with this hotel. The lobby area was clean and the front desk staff was very helpful despite all my questions. This looked more like an upper tier hotel in my opinion. One of the only problems I had was that the tub slowly drained but it wasn't necessarily a problem because I wasn't in the room very long. The beds were comfy and room was quiet. The Southwestern salad from the hotel restaurant was delicious and McDonald's is a few feet away if you want to eat there. What more do you need? Great experience and if I'm ever in LA again, I will surely stay here.

My mother and daughter and I checked into this hotel at 10:30 PM on October 8, 2016. I was greeted with decent kind staff, when I got up to our room the room was nice and clean and the beds work decently comfortable. As soon as we got settled in we had 10 minutes to order room service which we did. My mother and I ordered the Tuscan chicken sandwiches and my daughter ordered the pulled pork flatbread. That arrived to us by 1115 to 11:20 PM. My mother and I ate our chicken sandwiches while my daughter only ate about three pieces of the pulled pork flatbread we watched a little bit of TV and went to bed by 12:30 AM. I awoke to the sound of my daughter vomiting at 4 AM. She had a mild to moderate case of food poisoning Francis the pulled pork flatbread. My poor little thing was stuck to the toilet for a day and a half vomiting with severe diarrhea. The diarrhea and vomiting was simultaneous so as you can imagine we could not even leave the hotel. When I went down to talk to management I was greeted with condescension and indifference it took me an entire hour just to get a minimal discount to stay the night again which was a forced day due to their lack of quality in their room service kitchen. The morning manager was more concerned about the hotel then the condition of my daughter. I didn't had to do an incident report and give all of my information so their hotel lawyers could call us multiple times to make sure we were not going to sue them.

Pleasant and friendly staff. Comfortable room. Only an overnight stay to see doctor.

The room was decent for an overnight stay the carpet \ room had a wet smell to it and the carpet was stained. There were dirt wine glasses in the hallway right next to my room door I let one of the maids know about them and ask her to remove they were still there the next morning when I checked out. Not sure I would stay here again for the price of the room and the location.

Clean and nice room for a short stay in LA except for that overnight parking is nor for free and it is very close to the airport.

Very bad wi-fi connection very slow, no fridge in the room, not enough possibility of dining near the pool,

9901 S La Cienega Blvd Los Angeles CA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Holiday Inn Los Angeles - LAX Airport places you within a 15-minute drive of Sony Pictures Studios and South Bay Galleria. This 405-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. Near the airport, the hotel is also within a 20-minute drive of Santa Monica Pier and J. Paul Getty Museum.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 9 AM.


Rooms

All of Holiday Inn Los Angeles - LAX Airport's 405 air-conditioned rooms provide coffee makers, safes, and phones. Guests can expect 32-inch flat-screen TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Guests of Holiday Inn Los Angeles - LAX Airport have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you drive, self parking is USD 20.00 per night, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 5 meeting rooms, conference space, and a business center.

Room options

Standard Room, Non Smoking

King 1 | Full 1 | Sleeps 4

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Executive Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Holiday Inn Los Angeles - LAX Airport

Everyone (28) Couples (35) Business (44) Family (32) Other (29) Friends (15)
5

great hotel for overnight stop between flights

Everyone

Easy check in/out and shuttle from LAX a bonus. Transport to Downtown or Santa Monica convenient

By , from Queensland Australia on Jun 6, 2017

1

terrible, stay away.

Everyone

I booked this hotel based on my past experience with holiday inn express near LAX. But there is nothing positive about this hotel except food. Stay away from this hotel. Room was in terrible condition, bath tub was chipping off, i got couple of insect bites, pillows had to be changed, elevators were in bad condition, no sound proofing as you can hear anyone talking in hallway with big gap between door and floor. my room's lock was not working, hotel staff claimed they will fix it while i am out for sightseeing but they didn't. Anyone could have entered my room while i was gone. Luckily nothing was stolen. Additional Parking fee for 22$ per day is too high. They are reducing daily room rate to attract customers but adding high parking fee on top of it.

By , from Seattle on Jun 2, 2017

2

okay, not great.

Everyone

Sketchy neighborhood, okay rooms, terrible Wifi (it's 2017 people), bad wayer pressure/temp. One positive is the staff were nice and efficient. Too expensive for what you are getting.

By on May 23, 2017

3

airport shuttle useless, take lyft or uber

Everyone

I arrived downstairs to get the airport shuttle, runs "every 20 minutes." To my alarm, there were 20-30 people waiting with twice that many bags. Hotel was well-worn, despite some updates. My one cup in room ☕️-didn't work! I live locally, wanted to be close to LAX, stress less, sleep more. I slept more. Stressed way more when the one mile ride promised to be more daunting than climbing the Himalayas.

By , from Hollywood, CA on May 12, 2017

3

good price. good service.

Everyone

A good price. The hotel is convenient. I recommend it.

By on Apr 11, 2017

3

comfortable night's sleep, close to the airport.

Everyone

I only stayed in L.A overnight so i did not stay long.but i did sleep comfortably.

By , from atlanta ga on Apr 11, 2017

5

good hotel

Everyone

It is very close to LAX. Airport shuttles run every 20 min and it is very convenient to use this hotel for transit. The room is very clean and staff are nice.

By , from WA, USA on Mar 16, 2017

4

aging hotel

Everyone

Nice hotel. Needs to be updated. Friendly staff. Clean room. Decent food.

By on Mar 3, 2017

4

clean, safe and comfortable stay near lax

Everyone

Very clean, staff was extremely helpful. Free wi-fi, good restaurant, just a very comfortable stay all around. Highly recommend.

By , from Arizona on Feb 23, 2017

4

great hotel, shuttle from airport not so great

Everyone

The hotel and staff are great, one person gave me a water bottle when I was looking for a vending machine. Very Nice! The shuttle service needs to up their game as we had to wait a long time at the airport. One person had waited an hour for pickup. That was not good so that needs to be addressed.

By , from LAX on Feb 1, 2017