It was ok, it had a old smell to it. it could just be that there was carpet but other then that it was ok.
Staff was fine. The room was not as nice as the pictures, and the walls are very thin so you can hear everything around you. It's also on a very busy street and the door and AC let in a lot of sound so the rooms on the street side are very loud. Bring earplugs.
It nice clean had a great time staff is real friendly and helpful.
The person at the front desk was great. Had an easy check in. They were really nice but majority of guests were not wearing masks. Cleaning staff were half wearing them. I got stuck in an elevator with someone coughing and sneezing. No mask then touching all of the buttons. The room keys didn’t work for me and the whole floor I was on smelled like weed. I think if it wasn’t so busy or they had staff to monitor these things I would have stayed but I left almost as soon as I got there.
Very poor experience. Room smells so bad. Sheets has stain spots... not pleasure to see and even sleep on it... We found bottle of beer behind the curtains. It has pretty back yard but can’t get to it because of big area of broken glass right next to the door. We let know about it front desk and they sent somebody to clean it but they did very bad job and a lot of broken glass still there. Nasty place.
The front office representative / manager was very polite and accommodating.
The location is excellent close to the beach and close to everything
Very nice for the price. Helpful and friendly staff and good location. I would stay again.
Property is pet friendly yet there was no debris from pets or barking. It was very quiet and I enjoyed our stay. All rooms have access to an inner courtyard that is quite nice.
Clean. Outdated. Decent price. Relaxing. Not enough towels. Comfy bed
Located in Harbor within 2 miles (3 km) of California State University Long Beach, Golden Sails Hotel is within a few miles (5 km) of other popular sights such as Walter Pyramid. This 173-room hotel welcomes guests with conveniences like a restaurant, an outdoor pool, and a 24-hour fitness center.
This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning off right with buffet breakfast served for a fee.
All 173 rooms feature microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include free long-distance calls, free local calls, and hair dryers.
Golden Sails Hotel features a nightclub, an outdoor pool, and a 24-hour fitness center. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Additional amenities include a spa tub, free WiFi in public areas, and conference space.
It was ok, it had a old smell to it. it could just be that there was carpet but other then that it was ok.
Staff was fine. The room was not as nice as the pictures, and the walls are very thin so you can hear everything around you. It's also on a very busy street and the door and AC let in a lot of sound so the rooms on the street side are very loud. Bring earplugs.
Thank your very much for taking time to share your recent stay feedback. We sincerely apologize for and shortcomings you experienced. We will look into every aspect of your feedback and address it accordingly. We hope to have the opportunity of welcoming you back and deliver flawless service. Warm Regards
Thank you for your review we use these comments to correct issues so that future guests do no experience the same . Thanks for letting us know.
It nice clean had a great time staff is real friendly and helpful.
Thank you for your good review and nice comments on our team. We hope to see you again real soon at the Golden Sails Hotel.
Thanks for your review we use these comments to correct issues to insure that future guests do not experience the same. Thanks for letting us know.
Thank you for your good review we use these to correct issues to insure that future guests do not experience the same. Thanks again.
The person at the front desk was great. Had an easy check in. They were really nice but majority of guests were not wearing masks. Cleaning staff were half wearing them. I got stuck in an elevator with someone coughing and sneezing. No mask then touching all of the buttons. The room keys didn’t work for me and the whole floor I was on smelled like weed. I think if it wasn’t so busy or they had staff to monitor these things I would have stayed but I left almost as soon as I got there.
Elise thank you for your comments on your recent stay we use these comments to correct issues to insure that future guests do not experience the same. Thanks for letting us know.
Thanks for your review we use these to correct issues to insure that future guests do not experience the same.
Very poor experience. Room smells so bad. Sheets has stain spots... not pleasure to see and even sleep on it... We found bottle of beer behind the curtains. It has pretty back yard but can’t get to it because of big area of broken glass right next to the door. We let know about it front desk and they sent somebody to clean it but they did very bad job and a lot of broken glass still there. Nasty place.
Lara thanks for letting us know we use these comments to correct issues so that future guest do not experience the same.
We are sorry you were not happy with your stay we use these comment to correct issues to insure that future guest do not experience the same ones. Thanks for letting us know.
Thank you for your review we appreciate the 5 star rating, We use these comment to correct issues to insure that future guests do not experience the same. We hope to see you again very soon Warmest Regards