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Recent guest reviews

Inside a great hotel around a busy city area . Pay 10 dollars for parking , but the hotel was nice

Great location, very clean, modern, beautiful pool courtyard, friendly staff.

One of the best property I stayed at. Staff was super friendly and helpful. The room was clean and don’t get us talking about the shower. My mom said to me, “the next time you buy another house, I want this style of shower installed.” I would highly recommend everyone to book here.

My stay was good....I plan so stay again when I visit Long Beach

Property was clean. Lacked amenities. Pool was nice. Staff was not friendly.

Very friendly stuff, comfortable room and the pool area was beautiful. The only downside was when a lot of people smoking weed or cigarettes from their balconies while I was chilling on the pool area with my daughter. The smell came from all over the place.I saw a guy with his wife walking Around the pool area holding a cigarette on his hand. Besides that everything was perfect. The stuff need to be more attentive for this things. Makes the stay uncomfortable for other guests.

Newly renovated hotel gave a vibe of a clean, modern space. Hotel room was huge, difficult to find it at upscale hotel chains in the area. Has a sweet little oasis area in the middle of the hotel, which I really liked and spent a couple evenings there to dip my leg after evening run. The staff was fantastic.

The pool is nice, though not cleaned often. Rooms are spacious.

High quality and an excellent value. We had a very positive experience from the moment we stepped into the lobby and were greeted by James at the front desk, who checked us in and then recommended nearby places for dinner. The grounds were clean and nicely landscaped and our room was very spacious and clean. The bathroom looked newly renovated and was spotless. We would definitely stay there again.

Guest room heater was not working. The carpet was not vacuumed.

Diversity in service staff was excellent. Well designed and decorated interior.

This hotel doesn't look like much from the outside but once you get inside the room it feels like home. The bed is very very comfortable and so are the pillows. It is very quiet and many places to eat within walking distance. I would stay here again.

We were very impressed with how nice this hotel was! They let us check in early, the decor, ambiance & cleanliness was top notch! We ended up booking another night to stay here during our vacation because it was so nice & it was also close to the airport. This hotel is a diamond in the rough compared to the surrounding area!

My friend and I recently stayed at this hotel and were pleasantly surprised. The rooms are spacious, quiet and nicely updated. The staff is really friendly and helpful and the pool area is beautiful. We would definitely stay there again.

Friendly staff, great breakfast, spacious and clean rooms!

Very nice place even though construction was going on. Good location ad helpful staff and close to stores and restaurants

E Willow Street Long Beach CA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Bar/lounge
  • Outdoor pool
  • 24-hour business center

Located in Harbor, The Cove Hotel, Ascend Hotel Collection is within a few miles (5 km) of sights such as City Place Shopping Center and 4th Street Retro Row. This 3.5-star hotel has 76 guestrooms and offers an outdoor pool, free in-room WiFi, and a 24-hour business center.


Dining

Cooked-to-order breakfast is offered for a fee each morning from 6 AM to 10:30 AM. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free daily manager's reception.


Rooms

All of The Cove Hotel, Ascend Hotel Collection's 76 rooms are individually decorated and have an array of amenities, including iPod docks, microwaves, and refrigerators. Guests can expect 50-inch Smart TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include coffee makers, free local calls, and free bottled water.


Property features

Renovated in 2018, The Cove Hotel, Ascend Hotel Collection offers an outdoor pool, free WiFi in public areas, and a meeting room. Self parking is offered for USD 10 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and express check-out.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Soaking Tub, Non-Smoking

1 King Bed | Sleeps 3

Standard Room, 2 Queen Beds, Accessible, Non-Smoking

2 Queen Beds | Sleeps 4

1 Bedroom Suite, 1 King Bed with Living and Dinning Room, Non-Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for The Cove Hotel, Ascend Hotel Collection

Everyone (9) Business (9) Couples (3) Family (14)
4
Family Family

Inside a great hotel around a busy city area . Pay 10 dollars for parking , but the hotel was nice

By on Dec 26, 2020

Review comment responded on Dec 29, 2020

Thank you for choosing The Cove Hotel and taking the time to provide us with this review... next time I hope we can ask for an Excellent! Kind regards, Deone

5
Everyone

By on May 2, 2020

Review comment responded on May 6, 2020

Thank you for staying with us during these difficult times. Thank you for your glowing review!

5
Business Business

Great location, very clean, modern, beautiful pool courtyard, friendly staff.

By on Feb 6, 2020

Review comment responded on Feb 10, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Deone O. Dempcy General Manager The Cove Hotel, an Ascend Hotel Collection Member

5
Family Family

One of the best property I stayed at. Staff was super friendly and helpful. The room was clean and don’t get us talking about the shower. My mom said to me, “the next time you buy another house, I want this style of shower installed.” I would highly recommend everyone to book here.

By on Jan 16, 2020

Review comment responded on Jan 17, 2020

That's awesome! Thank you for staying with us, and taking the time to share the positivity!!

4
Family

My stay was good....I plan so stay again when I visit Long Beach

By on Dec 28, 2019

Review comment responded on Dec 30, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Deone Dempcy General Manager The Cove Hotel, an Ascend Hotel Collection Member

3
Friends Business Business

Property was clean. Lacked amenities. Pool was nice. Staff was not friendly.

By on Nov 18, 2019

Review comment responded on Dec 2, 2019

Dear Anonymous, We are terribly disappointed to learn you did not enjoy your stay... staff was not friendly is one comment that stings and I would love to learn more about your experience... this is typically our strongest attribute. Maybe we have something to fix? Best wishes, Deone

5
Everyone

By on Aug 12, 2019

Review comment responded on Aug 13, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Deone Dempcy General Manager The Cove Hotel, an Ascend Hotel Collection Member

5
Everyone

By on Jul 21, 2019

Review comment responded on Jul 24, 2019

Thank you for choosing The Cove Hotel and taking the time to provide this rating.

5
Family

Very friendly stuff, comfortable room and the pool area was beautiful. The only downside was when a lot of people smoking weed or cigarettes from their balconies while I was chilling on the pool area with my daughter. The smell came from all over the place.I saw a guy with his wife walking Around the pool area holding a cigarette on his hand. Besides that everything was perfect. The stuff need to be more attentive for this things. Makes the stay uncomfortable for other guests.

By on Jul 7, 2019

Review comment responded on Jul 9, 2019

Dear Anonymous, Thank you so much for bringing this to my attention. We are a smoke free property and my evening team must be more attentive to this. I sill speak to each of them individually. kindest regards, Deone

5
Business Business

Newly renovated hotel gave a vibe of a clean, modern space. Hotel room was huge, difficult to find it at upscale hotel chains in the area. Has a sweet little oasis area in the middle of the hotel, which I really liked and spent a couple evenings there to dip my leg after evening run. The staff was fantastic.

By on Jul 1, 2019

Review comment responded on Jul 2, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Deone Dempcy General Manager The Cove Hotel, an Ascend Hotel Collection Member

The Cove Hotel, Ascend Hotel Collection

200 E Willow Street, Long Beach, CA 90806
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