Showers are great. Staff not so friendly from the moment I arrived elena was rude and did not respond to my request for extra pillows. After a horrible night with no sleep i requested pillows for the second time and finally received them. No breakfast available not even grab and go. Was not warned about parking fee. They have a total of $100 for 2 nights on hold for security deposit and parking was a total of $80 dollars. Is the security deposit for parking? It does not add up. Booked through orbitz wich explains the missing information about parking. Not happy at all
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Horrible property that fell well below any standard you could hope for. The bathroom was incredibly small and their beds had no fitted sheet. Unfortunately due to my late travel time, I was unaware of the fact that they did not have fitted sheets. I woke up on the bare mattress and now my skin is breaking out. I will be taking this up with their management team however I wouldn’t recommend this hotel to my worst enemy!
I loved everything about the this hotel except for parking but overall I enjoyed
Second time staying here. Price is right but cosmetically there are opportunities.
It was nice clean nice beds airport sounds not heard
I booked a room with a king size bed and when I checked in the attendant didn't even tell me that she was putting me in a room with two tiny beds. My husband and I were very uncomfortable for the two nights we stayed. The staff was nice and the room was clean though. We will NOT stay here again.
The property is perfectly located, the staff is fantastic but the rooms need to be updated and freshened up.
Very friendly staff. Buildig outdated and in need of overhaul Bar food very limited.
First night was good although the Room is small . When we got back 2nd day the pillows case was stained and the ac did NOT work so our room was super comfortably hot. I will definitely not be booking this hotel again.
Washing machine wasn't working properly.otherwise okay.
The staff was super helpful and accommodating. Front desk upgraded us, they found us a great town car service to go to the football game, and the breakfast staff were very friendly.
Four Points by Sheraton Los Angeles International Airport places you within a few miles (5 km) of Los Angeles Forum and Hollywood Park Casino. This 3.5-star hotel has 561 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café.
All 561 rooms feature coffee makers, free weekday newspapers, and free bottled water. Guests can expect to find free WiFi and 32-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include phones, ironing boards, and desks.
Guests of Four Points by Sheraton Los Angeles International Airport enjoy an outdoor pool, free WiFi in public areas, and conference space. Parking is USD 38.00 per day (USD 42.00 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a business center, a computer station, and express check-out.
Showers are great. Staff not so friendly from the moment I arrived elena was rude and did not respond to my request for extra pillows. After a horrible night with no sleep i requested pillows for the second time and finally received them. No breakfast available not even grab and go. Was not warned about parking fee. They have a total of $100 for 2 nights on hold for security deposit and parking was a total of $80 dollars. Is the security deposit for parking? It does not add up. Booked through orbitz wich explains the missing information about parking. Not happy at all
Tgyjjjbgvigg7gyjh8gugugibcyfugihigufyfuguvugiguguguvuguguguguh
Horrible property that fell well below any standard you could hope for. The bathroom was incredibly small and their beds had no fitted sheet. Unfortunately due to my late travel time, I was unaware of the fact that they did not have fitted sheets. I woke up on the bare mattress and now my skin is breaking out. I will be taking this up with their management team however I wouldn’t recommend this hotel to my worst enemy!
I loved everything about the this hotel except for parking but overall I enjoyed
Second time staying here. Price is right but cosmetically there are opportunities.
Dear Guest, thank you for returning to stay at Four Points by Sheraton Los Angeles International Airport. We are glad you had a pleasant time here. We value your feedback and hope to have the opportunity to welcome you back for a future visit. Mr. Kym Myers, General Manager
Dear Guest, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Four Points by Sheraton Los Angeles International Airport. Mr. Kym Myers, General Manager
Dear Guest, first and foremost, we would like to offer you our apologies for the inconveniences you experienced during your stay with us. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Mr. Kym Myers, General Manager