Nice for a short stay.
Front desk staff are excellent
No luggage carts. At 9pm check-in, Only ONE! front desk employee and 16 people checking in - waited in line for 30 min! Rooms are not what advertised - I had a queen size bed and EXACTLY 20 inches around the bed space - mousetrap!!! It is exactly like cheap motel…
I like the quality of the mattress
Lobby was nice which made the outdated rooms disappointing. No water pressure in bath. Few outlets to charge phone and other devices. AND THE REDICULUOUSE $42 TAX CHARGE FOR OVERNIGHT PARKING
Horrible experience! Noise hotel, the staff is so rude. No restaurants inside.the room Smell horrible, so please don’t waste your money in this hotel. Never go here again!
The room was outdated, but I did sleep fine. Found a cockroach in my room on the last day. The stay was fine, but the cockroach was gross.
Great check in nice room
Some people open the door with a card in the morning when I sleep.
Propertywas excellent. Clean and well maintained
The AC was not workingit was really hot asked them to fix it and said they were going to send someone and never did.
Clean and convenient airport shuttle services.
It’s close to the beach! The breakfast was great! The room was so clean and the hotel was quiet. Great location near the ocean. Staff was so nice!
The room is outdated and looked like it was under construction. I used the iron which was spilling out debree of some sort. The room smelled like mold or musty. I cannot describe the smell.
This hotel is awful. The room was dirty, worn out, and smelled. No wi-fi, others complained to the desk as well. The power went out so we couldn't use the elevator. There was human feces in the stairwell. Very surprised this carries the Sheraton name.
Friendly staff
Very good hotel
Located 2.8 mi (4.5 km) from Hollywood Park Casino, Four Points by Sheraton Los Angeles International Airport is within a 10-minute drive of other popular attractions like Loyola Marymount University. This 3.5-star hotel has 561 rooms and welcomes guests with a coffee shop/cafe, an outdoor pool, and free in-room WiFi.
You can get a quick energy boost at the coffee shop/cafe.
All 561 rooms feature coffee makers, free weekday newspapers, and free bottled water. Guests can expect to find free WiFi and 32-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include safes, phones, and ironing boards. Housekeeping is available once per stay.
Guests of Four Points by Sheraton Los Angeles International Airport enjoy an outdoor pool, free WiFi in public areas, and conference space. If you drive, self parking is USD 40 per day, or you can take advantage of the free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, a computer station, and express check-out.
Nice for a short stay.
Front desk staff are excellent
Thank you for sharing this glowing review, Huong! We are delighted to hear about your experience at Four Points Los Angeles International Airport! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future.
No luggage carts. At 9pm check-in, Only ONE! front desk employee and 16 people checking in - waited in line for 30 min! Rooms are not what advertised - I had a queen size bed and EXACTLY 20 inches around the bed space - mousetrap!!! It is exactly like cheap motel…
We appreciate the feedback, Gennady. It's unfortunate your time with us was less than ideal. We regret your challenges during check-in and that we couldn't exceed your expectations. We strive to provide all of our guests with the highest caliber service. Your feedback regarding our check-in system is much appreciated. We do hope you give us another opportunity to share a more positive experience with you soon.
I like the quality of the mattress
Thank you for the great rating, Erika! The team at Four Points Los Angeles International Airport is always working very hard to provide a high-quality experience for all of our guests. It's great to hear that you had a lovely stay with us! We hope you plan on staying with us again soon! We'd love to share an even better experience with you. Given your rating, please let us know how we can make your next visit perfect! Thanks again!
Lobby was nice which made the outdated rooms disappointing. No water pressure in bath. Few outlets to charge phone and other devices. AND THE REDICULUOUSE $42 TAX CHARGE FOR OVERNIGHT PARKING
We appreciate you taking the time to share your feedback, Christopher. Your experience is not up to the quality and standard we usually provide for our guests. It's unfortunate you had such challenges with our policies and that our rooms and accommodations failed to exceed your expectations. We hold ourselves to a much higher caliber of service so we'll be sure to discuss your concerns moving forward. We do hope you allow us another opportunity to share a more positive experience with you soon.
Horrible experience! Noise hotel, the staff is so rude. No restaurants inside.the room Smell horrible, so please don’t waste your money in this hotel. Never go here again!
We appreciate you taking the time to share your feedback, Karla. Your experience is not up to the quality and standard we usually provide for our guests. It's unfortunate you had such challenges with our on-site accommodations and facilities and that our service failed to exceed your expectations. We hold ourselves to a much higher caliber of service so we'll be sure to discuss your concerns moving forward. We do hope you allow us another opportunity to share a more positive experience with you soon.
The room was outdated, but I did sleep fine. Found a cockroach in my room on the last day. The stay was fine, but the cockroach was gross.
Great check in nice room
Thank you for the fantastic rating, Barbara! It's outstanding you had such a wonderful experience at Four Points Los Angeles International Airport. We care about the satisfaction of our guests. We can't wait to see you again soon!
Some people open the door with a card in the morning when I sleep.
We appreciate the feedback, Yijun. We deeply regret the challenges you had during your time with us. The security and safety of our guests is of the utmost importance so we're disheartened that you had such problems. We hold ourselves to a much higher standard of service so we'll be sure to address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
Propertywas excellent. Clean and well maintained
Thanks for the perfect rating, David! We can't wait to see you again soon for another amazing experience at Four Points Los Angeles International Airport. Have a great day!
Thank you for the great rating, Kimberly! It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Four Points Los Angeles International Airport. We'd like to share an even better experience with you soon.