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Four Points by Sheraton Los Angeles International Airport

3.5 out of 5.0

Recent guest reviews

Friendly staff and incredible service as always!!!

I’ve stayed in quite a few four points and this didn’t live up to the same standards. It really seemed like this used to be a hotel that Sheraton purchased, slapped some paint and changed the furniture. The main lobby was nice, but the rooms were much smaller than what I’ve been used to and the bathrooms horribly cramped. It was very clean though.

Location good Costumers services not too good thanks

I liked the location. The bathroom was very small. There was hardly any room between bathroom door and the toilet.

The staff wasn't very friendly. The rooms were pretty ghetto! Not at all what I was expecting out of the "Sheraton" brand. I will definitely go with "Hilton" next time!

I did not like that one tower has no climate control within each individual room. We had to switch rooms at 1am because the heat in the tower was turned on and our room became unbearably warm.

the location is favorable to the airport. other than that, the room was a joke tucked back in an area on the second floor that is embarrassing and feels like a motel. In addition, I checked in and paid for a room with a king and only received a twin. One of the worst overall experiences with a hotel, in terms of the appeal of the room that I have had and I travel every month.

The parking situation is confusing. They charge $32 to park for one night. Only one elevator worked. There was a half drank water bottle left in our room.

Hotel was nice and the staff were pleasant, however, I had a vehicle parked for one night ($32) and my final bill showed three nights worth of charges for parking.

First room they gave us was aweful. We walked in and the chemical odor was unbearable. We had to haul our luggage back down to the front desk and demand a different room. After several minutes, they conceded. The second room was much better than the first one.

Nice hotel close to the airport . We took the shuttle they had to the airport that was very convenient.

9750 Airport Blvd Los Angeles CA

Hotel highlights

  • Free WiFi in rooms and ...
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Located in LAX Area, Four Points by Sheraton Los Angeles International Airport is within a few miles (5 km) of sights such as Los Angeles Forum and Hollywood Park Casino. This 3.5-star hotel welcomes guests with 557 rooms and conveniences like an outdoor pool, free in-room WiFi, and a free airport shuttle.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 11 AM.


Rooms

Guests can expect to find free WiFi and 32-inch an LCD TV with cable channels and pay movies. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a coffee maker, free weekday newspapers, and free bottled water.


Property features

At Four Points by Sheraton Los Angeles International Airport, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. Parking is USD 35.00 per day (USD 42.00 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a computer station.

Room options

Junior Suite, 1 King Bed

King 1 | Sleeps 3

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 3

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 3

Standard Room, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Four Points by Sheraton Los Angeles International Airport

Everyone (138) Couples (113) Business (133) Family (79) Friends (26) Other (67)
4
Everyone

By on May 15, 2019

Review comment responded on May 16, 2019

Thank you for taking the time to complete the Guest Experience Survey. We are pleased to hear that you enjoyed your stay. It is our goal to provide our guests a magical and memorable visit

5
Everyone

By on May 14, 2019

Review comment responded on May 15, 2019

Thank you for taking the time to complete the Guest Experience Survey. We are pleased to hear that you enjoyed your stay. It is our goal to provide our guests a magical and memorable visit.

5
Everyone

By on May 4, 2019

Review comment responded on May 5, 2019

We are pleased to hear that you enjoyed your stay. It is our goal to provide our guests a magical and memorable visit.

5
Partner Couples

Friendly staff and incredible service as always!!!

By on Apr 29, 2019

Review comment responded on May 4, 2019

We are pleased to hear that you enjoyed your stay. It is our goal to provide our guests a magical and memorable visit

3
Family with small children

I’ve stayed in quite a few four points and this didn’t live up to the same standards. It really seemed like this used to be a hotel that Sheraton purchased, slapped some paint and changed the furniture. The main lobby was nice, but the rooms were much smaller than what I’ve been used to and the bathrooms horribly cramped. It was very clean though.

By on Apr 17, 2019

Review comment responded on May 1, 2019

Thank you again for your candid feedback. In your shoes I would have been very upset and frustrated. I sincerely apologize that we didn’t get it right for you this time

2
Families

Location good Costumers services not too good thanks

By on Apr 16, 2019

Review comment responded on May 1, 2019

I sincerely apologize that we didn’t get it right for you this time.

4
Families

I liked the location. The bathroom was very small. There was hardly any room between bathroom door and the toilet.

By , from Queens, NY on Apr 14, 2019

Review comment responded on Apr 14, 2019

Thank you for taking the time to complete the Guest Experience Survey. We are pleased to hear that you enjoyed your stay. It is our goal to provide our guests a magical and memorable visit.

2
Families

The staff wasn't very friendly. The rooms were pretty ghetto! Not at all what I was expecting out of the "Sheraton" brand. I will definitely go with "Hilton" next time!

By on Mar 29, 2019

4
Partner Couples Business Business Travelers

I did not like that one tower has no climate control within each individual room. We had to switch rooms at 1am because the heat in the tower was turned on and our room became unbearably warm.

By , from Denver, CO, USA on Mar 27, 2019

Review comment responded on Mar 31, 2019

Thank you for taking the time to complete the Guest Experience Survey. We are pleased to hear that you enjoyed your stay. It is our goal to provide our guests a magical and memorable visit

4
Everyone

By on Mar 2, 2019

Four Points by Sheraton Los Angeles International Airport

9750 Airport Blvd, Los Angeles, CA 90045