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Four Points by Sheraton Los Angeles International Airport

3.5 out of 5.0

Recent guest reviews

the location is favorable to the airport. other than that, the room was a joke tucked back in an area on the second floor that is embarrassing and feels like a motel. In addition, I checked in and paid for a room with a king and only received a twin. One of the worst overall experiences with a hotel, in terms of the appeal of the room that I have had and I travel every month.

Hotel was nice and the staff were pleasant, however, I had a vehicle parked for one night ($32) and my final bill showed three nights worth of charges for parking.

First room they gave us was aweful. We walked in and the chemical odor was unbearable. We had to haul our luggage back down to the front desk and demand a different room. After several minutes, they conceded. The second room was much better than the first one.

Nice hotel close to the airport . We took the shuttle they had to the airport that was very convenient.

I enjoyed the hotel and staff vary much.. but i disliked the room. No view and no fridge. Poor lighting in the room. Vending machine was empty most of our trip.

Nice hotel close to LAX- shuttle service every 20 min🤗

Hotel very nice I like love it, I will come back and tell my friend stay hotel

I would not stay at another Sheraton property. I recently stayed at a Sheraton in Atlanta during July and the facility was about the same. Horrible image of this hotel brand. I won't be spending my money with them in the future.

I found the room and premises a bit outdated and the room had a particular odd odor. If booking s room here, request a room away from the stairway as people come and go the metal door shuts loud. The staff was friendly and the shuttle service was on time for early pickup. Great hotel if you don’t have anyone to take you to the airport for early flight. Safe travels!!!

Very confortable hotel, nice room, big bed, big bathroom, very close to the airport, with free shuttle service, nice bar, very affordable, definitely i reccomend this hotel.

Air did not work. Had to move rooms 3 times to find room that worked.

It was nice but the carpet needs to be replaced...................

Please put better and well-lit exit signs out of the parking lot. Very confusing, especially at night.

Good overnight stay - Close to airport with 24hr free shuttle (awesome helpful shuttle drivers) Staff are professional/friendly and courteous. I was checked in to a room at first with a noisy A/C and staff was able to move me to a different room (upgraded) immediately without hassle. Kids loved the pool and the WiFi. Plenty of space and equipments in Fitness room and it is nice and clean. Hotel’s bar/restaurant food are expectedly a bit pricey but are good. Parking space are kinda closed to each other and the elevators are molasses slow - but management made it known through their room flyers all of renovations and improvements they are making including these elevators and parking lots - meaning they value customer’s feedbacks/concerns and they are doing something about it.

Needed a hotel close to LAX. The staff was excellent, very friendly, helpful and professional. Disappointed with how small the room was and the lamp wasn’t working. Especially for the price we were paying.

9750 Airport Blvd Los Angeles CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Located in LAX Area, Four Points by Sheraton Los Angeles International Airport is within a few miles (5 km) of sights such as Los Angeles Forum and Hollywood Park Casino. This 3.5-star hotel welcomes guests with 557 rooms and conveniences like an outdoor pool, free in-room WiFi, and a free airport shuttle.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 11 AM.


Rooms

Guests can expect to find free WiFi and 32-inch an LCD TV with cable channels and pay movies. Pillowtop beds sport premium bedding and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a coffee maker, free weekday newspapers, and free bottled water.


Property features

At Four Points by Sheraton Los Angeles International Airport, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, self parking is USD 32.00 per day, or you can take advantage of the free airport shuttle (available 24 hours). The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include conference space, a business center, and a computer station.

Room options

Junior Suite, 1 King Bed

King 1 | Sleeps 4

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 3

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 3

Standard Room, 1 King Bed

King 1 | Sleeps 4

Guest reviews for Four Points by Sheraton Los Angeles International Airport

Everyone (133) Business (133) Couples (110) Family (76) Friends (26) Other (67)
2
Families Business Business Travelers

the location is favorable to the airport. other than that, the room was a joke tucked back in an area on the second floor that is embarrassing and feels like a motel. In addition, I checked in and paid for a room with a king and only received a twin. One of the worst overall experiences with a hotel, in terms of the appeal of the room that I have had and I travel every month.

By on Feb 27, 2019

Review comment responded on Mar 3, 2019

Thank you again for your candid feedback. In your shoes I would have been very upset and frustrated. I sincerely apologize that we didn’t get it right for you this time. I really do appreciate your comments and have already used them as a catalyst for improvement here at the hotel.

2
Everyone

Hotel was nice and the staff were pleasant, however, I had a vehicle parked for one night ($32) and my final bill showed three nights worth of charges for parking.

By on Jan 22, 2019

Review comment responded on Jan 25, 2019

Thank you again for your candid feedback. In your shoes I would have been very upset and frustrated. I sincerely apologize that we didn’t get it right for you this time.

4
Everyone

By on Dec 21, 2018

Review comment responded on Dec 27, 2018

Thank you for taking the time to complete the Guest Experience Survey. We are pleased to hear that you enjoyed your stay. It is our goal to provide our guests a magical and memorable visit

3
Everyone

By on Nov 25, 2018

Review comment responded on Nov 30, 2018

Thank you again for your candid feedback. In your shoes I would have been very upset and frustrated. I sincerely apologize that we didn’t get it right for you this time. I really do appreciate your comments and have already used them as a catalyst for improvement here at the hotel.

2
Everyone

First room they gave us was aweful. We walked in and the chemical odor was unbearable. We had to haul our luggage back down to the front desk and demand a different room. After several minutes, they conceded. The second room was much better than the first one.

By , from LAX on Nov 24, 2018

Review comment responded on Nov 27, 2018

Please accept our sincere apology for issues you experienced during your stay

3
Everyone

By on Nov 18, 2018

Review comment responded on Nov 23, 2018

Thank you again for your candid feedback. In your shoes I would have been very upset and frustrated. I sincerely apologize that we didn’t get it right for you this time

5
Everyone

By on Nov 17, 2018

Review comment responded on Nov 18, 2018

Thank you for taking the time to complete the Guest Experience Survey. We are pleased to hear that you enjoyed your stay. It is our goal to provide our guests a magical and memorable visit.

4
Everyone

Nice hotel close to the airport . We took the shuttle they had to the airport that was very convenient.

By , from Pa on Oct 28, 2018

Review comment responded on Oct 30, 2018

Thank you for taking the time to complete the Guest Experience Survey. We are pleased to hear that you enjoyed your stay. It is our goal to provide our guests a magical and memorable visit

3
Everyone

I enjoyed the hotel and staff vary much.. but i disliked the room. No view and no fridge. Poor lighting in the room. Vending machine was empty most of our trip.

By on Oct 14, 2018

Review comment responded on Oct 25, 2018

we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies

5
Everyone

Nice hotel close to LAX- shuttle service every 20 min🤗

By on Oct 3, 2018

Review comment responded on Oct 4, 2018

Thank you for taking the time to complete the Guest Experience Survey. We are pleased to hear that you enjoyed your stay. It is our goal to provide our guests a magical and memorable visit.

Four Points by Sheraton Los Angeles International Airport

9750 Airport Blvd, Los Angeles, CA 90045