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Recent guest reviews

The only negative thing was the shelter place next to the hotel.

Everything was wonderful besides the bed. The bed was uncomfortable, featured several lumpy pillows, and the only blanket provided was a nearly, sheet-thin comforter.

I enjoyed my stay here! Nice view of the city and plenty of nice places to take pics. I was a little dissatisfied that my night stand in the room looked as though it hadn’t been cleaned when we checked in. However, everything else - sheets, and the bathroom were neat and clean. I would stay again for my next visit. I did love that the hotel was close to everything and it wasn’t hard to get a Lyft or Uber in the area.

Quiet and great customer service. Not much to do in the area

Great property and location in DTLA. If nothing else the architecture is amazing.

I liked the design of the building.

Our stay was good overall. The parking was horrible though if you’re not planning to do valet. We had to park at the public parking the next building over.

High floor, good facilities. My favorite hotel. 1 improvement suggestion would be the shower. The shower head had mediocre pressure and wasnt working optimally.

The customer service and response time to requests from my room was amazing. They followed all safety requirements as well

It was hard to reach the front desk from the hotel room. Twice, a call to the desk went unanswered. I was on the 22nd floor and could still hear the sound of traffic, and on one night there was an all-night party with music blaring.

The hotel is beautiful, I loved the pool.

The check-in process was great. The young lady was on her 3rd consecutive 12-hour shift (after being out of work because of the pandemic) and she was very friendly and helpful. Cleanliness-this was disappointing. There was no coffee or water upon check-in and there was a used bar of soap in the bathroom. The carpet looked very dirty and the white duvet sheet was off-white. It just is not normal for a Westin. Room service and hours of operation for dining was a bust, but I'm sure this is COVID related. There were some staff members who were not as friendly, but I'm guessing they too are short-staffed. Also, parking is $50/day with in-and-out capabilities...IF there isn't an event in the area. If there IS an event, you will find yourself searching for parking.

You can hear all the traffic noises all through the night. Valet parking takes a lot of time. Parking has been a challenge.. with long waiting time.

S Figueroa St Los Angeles CA

Hotel highlights

  • Walking distance to Walt Disney Concert Hall
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Los Angeles within a short walk of Walt Disney Concert Hall, The Westin Bonaventure Hotel and Suites, Los Angeles is within a mile (2 km) of other popular sights such as Crypto.com Arena. This 4-star hotel has 1358 rooms and welcomes guests with 3 restaurants, an outdoor pool, and a 24-hour gym.


Dining

Enjoy dining at LA Prime, one of 3 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with to-go breakfast, available for a fee from 6:00 AM to 11:00 AM.


Rooms

Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Refrigerators, coffee makers, and safes are also available.


Property features

Guests of The Westin Bonaventure Hotel and Suites, Los Angeles have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 49 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a business center, and a computer station.

Room options

Suite, 1 Bedroom, City View, Tower

1 King Bed | Sleeps 4

Grand Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 3

Suite, 1 Bedroom, City View, Tower

1 King Bed | Sleeps 4

Traditional Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 3

Guest reviews for The Westin Bonaventure Hotel and Suites, Los Angeles

Everyone (48) Couples (19) Family (15)
5
Family

The only negative thing was the shelter place next to the hotel.

By on Jun 28, 2022

Review comment responded on Jun 28, 2022

Thanks for the great feedback. We appreciate your business and hope to see you soon

3
Partner Couples

Everything was wonderful besides the bed. The bed was uncomfortable, featured several lumpy pillows, and the only blanket provided was a nearly, sheet-thin comforter.

By on May 9, 2022

Review comment responded on May 9, 2022

Thanks for staying with us. We appreciate your business and will share your feedback with the team for improvement

4
Friends

I enjoyed my stay here! Nice view of the city and plenty of nice places to take pics. I was a little dissatisfied that my night stand in the room looked as though it hadn’t been cleaned when we checked in. However, everything else - sheets, and the bathroom were neat and clean. I would stay again for my next visit. I did love that the hotel was close to everything and it wasn’t hard to get a Lyft or Uber in the area.

By on Mar 25, 2022

Review comment responded on Mar 25, 2022

Thanks for the great feedback. We appreciate your business and will share your feedback with the team. Thanks again for staying with us

3
Partner Couples

Quiet and great customer service. Not much to do in the area

By on Mar 21, 2022

Review comment responded on Mar 21, 2022

Thanks for staying with us. We appreciate your feedback

3
Everyone

By , from San Leandro on Mar 7, 2022

5
Everyone

By , from Fontana on Mar 1, 2022

5
Everyone

By on Feb 26, 2022

5
Everyone

Great property and location in DTLA. If nothing else the architecture is amazing.

By on Feb 14, 2022

Review comment responded on Feb 24, 2022

Thanks for the great review. We appreciate your business!

5
Friends

I liked the design of the building.

By on Feb 3, 2022

Review comment responded on Feb 3, 2022

Thanks for staying with us. We appreciate your feedback

5
Friends

Our stay was good overall. The parking was horrible though if you’re not planning to do valet. We had to park at the public parking the next building over.

By on Jan 31, 2022

Review comment responded on Jan 31, 2022

Thanks for the great review. We appreciate your feedback and hope to see you again

The Westin Bonaventure Hotel and Suites, Los Angeles

404 S Figueroa St, Los Angeles, CA 90071
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