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Recent guest reviews

The staff members were really nice

The hotel and the area was really nice and very convenient with all the restaurants at walking distance. The hotel was really clean and had no problem with it. The only problem I had was that hey wouldn't even provide a bottle of water at all or even provide coffee. Maybe it was because of the area but I had never stayed at a Holiday inn that did not provide any.

Great location, friendly staff, perfect breakfast, only one complaint- just 2 very slow elevators

Helpful friendly staff

Staff was indifferent. AC had a leak that dripped at night so it was hard to sleep. Staff not enforcing mask mandate. Guests working iut in the gym without a mask and staff refused to enforce it. Amenities were non existent - overall terrible. I will spend more money on a nicer hotel next time

Very nice hotel in a very nice neighborhood. Food places were within walking distance and Universal Studios was less than 14 minutes away, Warner Brother Studio Tour was less than 10 minutes down the road and the beach was less than 30 minutes. This will always be my go to place when we go to Cali! Would've been nice to have complimentary breakfast but there was food to purchase. Highly recommend!!!!

I enjoyed my stay. The property was clean. They followed Covid guidelines and I felt comfortable. There’s lots of things to do nearby, eating, shopping etc.

Service

I love the area that it is located in. As for the hotel itself, it is pretty decent. Inside it is very outdated. I can see the tiles from the ceiling are sagging in some areas, and everything looks yellow. The rooms are ok. It had a very small bathroom, looked clean, and had a good view. I will say the bed is very comfortable. Gym has very nice equipment, and the pool was liked by my teens. I think it is a nice hotel, but definitely needs upgrades to its facility.

Curtains were dirty, no microwave and no free breakfast

Great place to stay

Staff was great, breakfast options were good and the food was well prepared. The room was very clean and the cleaning staff was very thorough. I could not get the wi-fi to work on my phone, but I did not bother to ask for help. It could possibly have been an easy fix, I just couldn't be bothered. The hotel is in an excellent location if you want to be near NE Los Angeles, with plenty of options for things to eat, see, and do. I would recommend this hotel and plan to visit again.

I really enjoyed how attentive the staff was at the hotel. They responded to all our needs promptly! I didn't like that the beds were a bit too firm and the pool was extremely small for the size of the hotel. I also enjoyed how close the hotel was to so many restaurants and shops. Everything was within walking distance.

This is my go to hotel when in Burbank. I love the walking distance to all the restaurants, mall and movie theater. Very safe place to walk around during the night time. Beds are comfy and clean room.

Overall the experience was great, staff was welcoming and nice. Just the fact that to park in their garage you’d have to pay a certain amount per day was out of pocket.

This place was just ok. Nothing special. Pay for parking at $19 per day.

E Angeleno Ave Burbank CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • Outdoor pool

Located in Downtown Burbank, Holiday Inn Burbank-Media Center, an IHG Hotel is 2.6 mi (4.2 km) from Warner Brothers Studio and within a 10-minute drive of other popular attractions like Universal CityWalk. This 484-room, 3-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at Peoples Choice, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Start each morning with to-go breakfast, available for a fee from 6:30 AM to 1:00 PM.


Rooms

The 484 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, ironing boards, and desks.


Property features

At Holiday Inn Burbank-Media Center, an IHG Hotel, guests enjoy an outdoor pool, a gym, and a sauna. If you drive, self parking is USD 19 per night, or you can take advantage of the free airport shuttle during limited hours. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Suite, 1 King Bed, Accessible, Non Smoking (Mobility Tub)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Accessible Tub)

1 King Bed | Sleeps 4

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility Tub)

1 Queen Bed | Sleeps 2

Suite, Accessible, Non Smoking (Mobility Roll-In Shower)

1 Twin Bed | Sleeps 4

Guest reviews for Holiday Inn Burbank-Media Center, an IHG Hotel

Everyone (30) Couples (4) Family (33)
4
Family with small children

The staff members were really nice

By on Nov 30, 2021

Review comment responded on Dec 1, 2021

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Edgar Rivera Director of Operations

3
Partner Couples Friends

The hotel and the area was really nice and very convenient with all the restaurants at walking distance. The hotel was really clean and had no problem with it. The only problem I had was that hey wouldn't even provide a bottle of water at all or even provide coffee. Maybe it was because of the area but I had never stayed at a Holiday inn that did not provide any.

By on Nov 21, 2021

Review comment responded on Nov 25, 2021

Thanks for staying with us. We appreciate your feedback!

5
Family Friends

Great location, friendly staff, perfect breakfast, only one complaint- just 2 very slow elevators

By on Nov 12, 2021

Review comment responded on Nov 12, 2021

Thank you so much for your feedback! We are glad you enjoyed your stay and we hope to welcome you back soon.

5
Friends

Helpful friendly staff

By on Nov 8, 2021

Review comment responded on Nov 8, 2021

Thank you so much for your kind feedback! I am glad our customer service shined through during your stay. We hope to welcome you back soon!

1
Everyone

Staff was indifferent. AC had a leak that dripped at night so it was hard to sleep. Staff not enforcing mask mandate. Guests working iut in the gym without a mask and staff refused to enforce it. Amenities were non existent - overall terrible. I will spend more money on a nicer hotel next time

By , from Marina del Rey on Oct 22, 2021

Review comment responded on Oct 22, 2021

Thank you for taking the time to tell us about your experience at Holiday Inn Burbank Media Center. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.

5
Family with small children

Very nice hotel in a very nice neighborhood. Food places were within walking distance and Universal Studios was less than 14 minutes away, Warner Brother Studio Tour was less than 10 minutes down the road and the beach was less than 30 minutes. This will always be my go to place when we go to Cali! Would've been nice to have complimentary breakfast but there was food to purchase. Highly recommend!!!!

By on Oct 9, 2021

Review comment responded on Oct 9, 2021

Thank you so much for your feedback! We love Downtown Burbank - it's such a lovely location! We hope to welcome you back soon.

5
Family

I enjoyed my stay. The property was clean. They followed Covid guidelines and I felt comfortable. There’s lots of things to do nearby, eating, shopping etc.

By , from Canton on Sep 6, 2021

Review comment responded on Sep 6, 2021

Thank you for your stay. We appreciate your feedback.

5
Family with small children

Service

By on Aug 18, 2021

Review comment responded on Aug 18, 2021

Thank you for your review. We value your feedback. We look forward to welcoming you soon.

3
Family

I love the area that it is located in. As for the hotel itself, it is pretty decent. Inside it is very outdated. I can see the tiles from the ceiling are sagging in some areas, and everything looks yellow. The rooms are ok. It had a very small bathroom, looked clean, and had a good view. I will say the bed is very comfortable. Gym has very nice equipment, and the pool was liked by my teens. I think it is a nice hotel, but definitely needs upgrades to its facility.

By on Aug 4, 2021

Review comment responded on Aug 4, 2021

Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn BURBANK-MEDIA CENTER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Sincerely, Edgar Rivera Regional Director of Operations

3
Family

Curtains were dirty, no microwave and no free breakfast

By on Jul 23, 2021

Review comment responded on Jul 25, 2021

Dear Valued Guest, Thank you for taking the time to tell us about your experience at Holiday Inn BURBANK-MEDIA CENTER. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Frank Asseko Guest Services Manager

Holiday Inn Burbank-Media Center, an IHG Hotel

150 E Angeleno Ave, Burbank, CA 91502
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