Waited almost ten minutes for an elevator
Room/Hall did not have a pleasant scent. The rug had a bad wet smell… moldy
Rooms are old and run down
The location is perfect for getting to and from the airport. It’s quiet and the beds are extremely comfortable.
Clean and nice
Decent stay for being next to airport
Nice property. I love the location.
Great for a quick night of sleep on my delayed flight.
Let me be clear staff was great, room was good, the issue I have is that they put a $200.00 per night hold on your room upfront so in essennce you are paying double your room cost until they release the funds back to you in 5 to 7 business days. I travel on a budget so was attracted by their location close to LAX and the price. However if you are trying to be on a limited budget but have to pay for basically two weeks at the hotel when you check in, this kind of cancels out the budget aspect. I wish I knew this upfront I would have chosen a different property, despite the other things that were all positive, including the housekeeper staff, fabulous! Shuttle service was also very good and efficient with a cool driver. Yeah just don't surprise me with that, I have stayed at a lot of hotels I can't think of many that charge you a fee higher than your per room rate for every night you stay there. If they were to make the deposit more reasonable I would stay there again. Room: $124 per night 4 nights so about $500. Deposit $200 per night, do you can do the math. Deposit larger than my total bill. Place was very well populated though so guess not a big deal for them.
Super quick checkin and great rooms.
Sonesta Los Angeles Airport LAX places you within a few miles (5 km) of Toyota Sports Center and Hollywood Park Casino. This 4-star hotel has 613 guestrooms and offers an outdoor pool, a 24-hour gym, and a 24-hour business center.
There are ample dining options with 4 onsite restaurants, including Landings, which specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a full breakfast is served for a fee each morning from 6:00 AM to 11:00 AM.
36-inch flat-screen TVs come with cable channels, and guests can stay connected with WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
At Sonesta Los Angeles Airport LAX, guests enjoy an outdoor pool, a 24-hour gym, and WiFi in public areas. Parking is USD 50 per night (USD 60 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
Waited almost ten minutes for an elevator
Room/Hall did not have a pleasant scent. The rug had a bad wet smell… moldy
Dear Willa, Thank you for staying here at Sonesta LAX. Thank you for letting us know about your experience, and have made note of the issues you mentioned. We have reviewed with the appropriate team members. Thank you for sharing your feedback.
Rooms are old and run down
Dear Albert Fernando Iskandar,Thank you for your stay at Sonesta LAX. Thank you for letting us know about your experience. We hope to welcome you back soon and provide you with a much better stay. Thank you for sharing your feedback.
The location is perfect for getting to and from the airport. It’s quiet and the beds are extremely comfortable.
Dear Colleen,Thank you for your stay at Sonesta LAX. Thank you for letting us know about your experience. We hope to welcome you back soon and provide you with a much better stay. Thank you for sharing your feedback.