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Recent guest reviews

Not worth the cost and not the stress free vacation I was hoping for. Vagrants came in and threatened my friend as she was going into the elevator. Security should be there 24/7 as it's right by the metro and the environment simply requires it. The communication was also unacceptable. No mention of pool events that required a 500$ charge to stay in the bed ($1000 for the cabana, $400 for a sofa lol) that I woke up early to have - a 3rd party event coordinator basically stole 50$ from me saying it was a deposit to the 500$ minimum - this was NOT the case. The hotel did nothing but suggest I dispute it with the bank. No mention of holds on cc I checked in with, no mention that there wouldn't be maid service - I am a very understanding person. If everything is told to me up front, no problem. The shock and surprises for 400$ a night is NOT OK. That being said...The view from the roof, the pool and when we had access to the pool - free as a high paying guest, was actually great. That's it. Don't waste your time and money here. **forgot to mention, they charge you for shoddy wifi too**

Loved all the decor, bars and seating places. Loved the roof top pool. Didn't like that the pool was closed at 5 for a special event. And hated to be charged to use wifi for a day 14.95

Excellent staff! Very pleasant and accommodating! Please fix elevators, thank you!

Microwaves in room. For reheating food and cooling drinks

Wasn’t happy left shower to run down stairs with alarm on and bury my knee and ankle in stair case and the whole experience wasn’t just feeling it

I didn’t like the fact u get no fridge or microwave

Very good Property. they allowed me to check in way early at no extra charge. Very courteous staff

Location, Location, Location this hotel is close to many restaurants including the famous Roscoe's, located right ON the Hollywood Walk of Fame, less than a mile from Hollywood & Highland. If you aren't afraid to catch the metro the train is right outside the hotel. Outside Surroundings can be a little off putting but once you step inside the hotel you will see why it gsins its 4 stars and is worthy of it's price.

$50 for overnight parking when you are staying there? They don’t even do that in Vegas! Ridiculous. Also asked if valet could bring a bag we forgot in our car to our room- and they just blew us off! It had medication I needed in it, and we thought they would at least put it in our room while we were at dinner like we asked, and no dice. It was our anniversary so we asked for a view, and were ignored. Got an inside facing room.

The walls between the rooms were thin and could hear our neighbors.

Hollywood Blvd Los Angeles CA

Hotel highlights

  • Walking distance to Pantages Theatre and Hollywood Walk of Fame
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Located in Hollywood, W Hollywood is adjacent to Pantages Theatre and within a 10-minute walk of other popular attractions like Hollywood Palladium. This 305-room, 4-star hotel has an outdoor pool along with a 24-hour gym and a rooftop terrace.


Dining

Enjoy a bite to eat at Delphine, the hotel's onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with full breakfast, available for a fee from 7:00 AM to 10:00 AM.


Rooms

All 305 rooms feature iPod docks, refrigerators, and minibars. 42-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Coffee makers, free newspapers, and safes are also available.


Property features

Guests staying at W Hollywood enjoy an outdoor pool, a 24-hour gym, and a rooftop terrace. Valet parking is offered for USD 49.50 per night. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.

Room options

Wonderful Room, Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Fantastic Suite, Suite, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 3

Marvelous Suite, Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, View, Corner (SW-M)

1 King Bed | Sleeps 2

Guest reviews for W Hollywood

Everyone (33) Couples (2) Family (9)
1
Friends

Not worth the cost and not the stress free vacation I was hoping for. Vagrants came in and threatened my friend as she was going into the elevator. Security should be there 24/7 as it's right by the metro and the environment simply requires it. The communication was also unacceptable. No mention of pool events that required a 500$ charge to stay in the bed ($1000 for the cabana, $400 for a sofa lol) that I woke up early to have - a 3rd party event coordinator basically stole 50$ from me saying it was a deposit to the 500$ minimum - this was NOT the case. The hotel did nothing but suggest I dispute it with the bank. No mention of holds on cc I checked in with, no mention that there wouldn't be maid service - I am a very understanding person. If everything is told to me up front, no problem. The shock and surprises for 400$ a night is NOT OK. That being said...The view from the roof, the pool and when we had access to the pool - free as a high paying guest, was actually great. That's it. Don't waste your time and money here. **forgot to mention, they charge you for shoddy wifi too**

By on Jul 23, 2021

Review comment responded on Jul 23, 2021

Thank you for choosing to stay at the W Hollywood and providing your honest feedback on the Guest Satisfaction Survey. Every process put in place is aimed at providing you an unforgettable lifestyle experience and from your feedback, we are disappointed to learn that we fell short of your expectations. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

3
Everyone

By on Jun 12, 2021

Review comment responded on Jun 22, 2021

Thank you for choosing to stay at the W Hollywood and providing your honest feedback on the Guest Satisfaction Survey. Every process put in place is aimed at providing you an unforgettable lifestyle experience and from your feedback, we are disappointed to learn that we fell short of your expectations. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

5
Family with small children

Loved all the decor, bars and seating places. Loved the roof top pool. Didn't like that the pool was closed at 5 for a special event. And hated to be charged to use wifi for a day 14.95

By on Apr 12, 2021

Review comment responded on Apr 12, 2021

Thank you for taking the time to share your recent experience with us here at W Hollywood. We genuinely appreciate hearing from our valued guests, as these insights are extremely helpful in cementing W Hollywood as a first class destination on the map. We have always measured success first and foremost by the level of satisfaction experienced by our guests, who no doubt are our most valuable assets. Thank you for being our guest and we look forward to the opportunity to welcome you back again soon! Live it up!

1
Everyone

By on Mar 1, 2021

5
Everyone

By on Feb 19, 2021

3
Everyone

By on Jun 10, 2020

5
Everyone

By on Apr 14, 2020

5
Everyone

Excellent staff! Very pleasant and accommodating! Please fix elevators, thank you!

By , from los Angles on Feb 25, 2020

Review comment responded on Feb 26, 2020

Hi Unknown, Thank you for sharing your feedback on your encounters with our talent! Every process put in place is aimed at providing you an unforgettable lifestyle experience! Elevators are already back up and running so please come back to join us again soon! Live it up!

4
Family

Microwaves in room. For reheating food and cooling drinks

By on Jan 20, 2020

Review comment responded on Jan 20, 2020

Hi Anonymous, Thank you for taking the time to share your recent experience with us here at W Hollywood. We genuinely appreciate hearing from our valued guests, as these insights are extremely helpful in cementing W Hollywood as a first class destination on the map. For your reference, we certainly have microwave available to our guests upon request! Next time you visit us here at W Hollywood, just let us know and we would be more than happy to send one up to you!

1
Friends Business Business

Wasn’t happy left shower to run down stairs with alarm on and bury my knee and ankle in stair case and the whole experience wasn’t just feeling it

By , from Chicago on Dec 17, 2019

Review comment responded on Dec 18, 2019

Hi ShawnHowell, It seems like you stayed with us during our annual fire alarm testing. We left letters in each of our guest rooms to notify everyone of the testing, but we apologize if there was any miscommunication. In the letter, we indicated that if there was an emergency, we would let guests know over the speaker, but the alarm was not any threat. I can assure you, it is rare for our services and methods to fail to live up to the peaceful environment we strive to provide our guests, and should we have the opportunity to restore your confidence and welcome you back to W Hollywood, please don't hesitate to reach out to me directly at Nicole.adelman@whotels.com so I may personally see to it that the red carpet is rolled out for your arrival. All the best!

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