A couple things about this hotel: it’s centrally located right near Little Tokyo so lots of dining and shopping, but it’s noisy. I believe it’s located next to LAPD dispatch so we heard a lot of police sirens and there was a helicopter hovering for a good part of the night - fortunately, early night so it didn’t disturb our sleep. Also, we had a problem with our door getting jammed. I thought we had a faulty key card, but the door is just old we so had to lift it a certain way to get it to open. This was not made aware to us until after the jammed situation. Otherwise a straight forward stay.
overall it was good
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Parking cost is ridiculous. I enjoyed the room and the surrounding area.
Strike on the hotel which were super noisy and hard to sleep. They started at 5am which me and my family weren’t able to sleep well especially my young kids. It’s old place which can easily hear all kinds of noise although we’re in level 18. Property is old and not that great which it is not worth $200 a night. Parking cost $50 each night which sucks.
Close to little Tokyo shopping. Safe and clean.
This was our second stay at this property. The first time was flawless. This time the room had a missing closet knob, dirty curtains, and a bag of drugs under the bed skirt. We paid for self parking and when we left and came back, the lot was full. The valet was kind enough to park our car for us, but I don’t like valet parking. Overall, I was really disappointed.
A
This is not a 4 star … it is more like a 2 old star … the room had some many nasty cracks , mold and bad details . Also hotel was not able to provide a rollout bed as the Orbitz website described .
Tough stay. We arrived at the hotel at 1:30 PM after a long flight from the East Coast, hoping to get a quick lunch and a nap before an event on Friday night. The restaurant was already closed at 1:35, and the lobby store’s premade food is exactly like airport food, so we took a 15 minute walk to Little Tokyo to get something fresh. Upon our return, our room was 78°, but we lowered the AC, took showers to cool off, and tried to nap. When we woke up our room was 82°, and apparently the AC was out in the entire building, so we weren’t exactly looking fresh heading out to dinner. AC was thankfully repaired and beginning to kick in by the time we returned at 11 PM, but our fifth floor room on the street side of the hotel was LOUD. All night long there were ambulances and police cars running their sirens, both nights of our stay. Additionally, the hotel was sold out for the weekend with weddings and a college event, and there are only four elevators, so a 15 minute wait was not uncommon. The hotel itself was clean and pretty, but there are probably better choices in the area.
The staff was fantastic. The location of the hotel is not the best
Located in Downtown Los Angeles, DoubleTree by Hilton Hotel Los Angeles Downtown is within a few miles (5 km) of popular sights such as Crypto.com Arena and Los Angeles Convention Center. This 434-room, 4-star hotel has a restaurant, a gym, and a 24-hour business center.
This hotel is home to a restaurant and a bar/lounge. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:00 AM to 11:00 AM.
42-inch LCD TVs come with satellite channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. IPod docks, refrigerators, and coffee makers are also standard.
At DoubleTree by Hilton Hotel Los Angeles Downtown, guests have access to a gym, WiFi in public areas, and a 24-hour business center. Valet parking is available for USD 54 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include a microwave in a common area, a computer station, and express check-out.
A couple things about this hotel: it’s centrally located right near Little Tokyo so lots of dining and shopping, but it’s noisy. I believe it’s located next to LAPD dispatch so we heard a lot of police sirens and there was a helicopter hovering for a good part of the night - fortunately, early night so it didn’t disturb our sleep. Also, we had a problem with our door getting jammed. I thought we had a faulty key card, but the door is just old we so had to lift it a certain way to get it to open. This was not made aware to us until after the jammed situation. Otherwise a straight forward stay.
overall it was good
Thanks for the amazing rating, Sungrak!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at DoubleTree By Hilton Los Angeles Downtown!
Thank you for this excellent rating, Don!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at DoubleTree By Hilton Los Angeles Downtown! We'd love to host you again someday for yet another unforgettable visit.
Tyrell, thank you for choosing DoubleTree By Hilton Los Angeles Downtown. We're delighted to know you had a wonderful stay. Looking forward to your future visits.
Brenda, it's noted that your recent stay didn't quite meet your expectations. Our team constantly endeavors to ensure guest satisfaction, and we're committed to improving based on your rating. We appreciate this feedback and hope you give us another opportunity to exceed expectations in the future.
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Thank you for the 5 out of 5 rating, Sabris!We're thrilled to see how much you enjoyed staying at DoubleTree By Hilton Los Angeles Downtown. We look forward to hosting you again in the near future! Thank you again for sharing.
Parking cost is ridiculous. I enjoyed the room and the surrounding area.
Christine, we appreciate you sharing your feedback. It's great to hear that you enjoyed your room and our location at DoubleTree By Hilton Los Angeles Downtown. We understand that parking costs can be challenging in a booming downtown area. We strive to provide competitive rates while ensuring secure and convenient parking for all guests. We hope to see you again in the future.
We appreciate you taking the time to share your feedback, Monica.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.
Gissela, thank you for your brilliant rating of DoubleTree By Hilton Los Angeles Downtown. It's encouraging to know we met your expectations and we hope to exceed them on your subsequent visits.
Strike on the hotel which were super noisy and hard to sleep. They started at 5am which me and my family weren’t able to sleep well especially my young kids. It’s old place which can easily hear all kinds of noise although we’re in level 18. Property is old and not that great which it is not worth $200 a night. Parking cost $50 each night which sucks.
Mai Nou, we regret to hear that external noises affected your rest, and apologize for any discomfort pertaining to the structure of the property itself. Our goal is to provide a serene experience, irrespective of the building's vintage character. We understand your remarks about pricing as well. Despite this experience, we hope for a chance to better serve you in the future.
Tou, we're truly glad that the DoubleTree By Hilton Los Angeles Downtown's central location provided you with convenience and plentiful options for dining and shopping. We acknowledge the challenges you experienced due to the noise and the concern with the entry to your room. Our team continues to seek solutions to ensure each guest experiences a comfortable stay. It's heartening to hear that, despite these issues, your stay was generally satisfactory. Looking forward to welcoming you back in hopes of providing an enhanced experience.