Great service. Staff was helpful and very friendly.

One of the reasons we booked this hotel was the advertised shuttle service for a 3 mile radius. We were very disappointed to find it had been discontinued even though it was still advertised and also explained in the in-room information.

Overall the staff Is friendly and informative. Unfortunately there is a construction across the street and it started early which is very annoying.

Convenient to public transportation and friendly staff who are always approachable and informative.

The hotel is OK if you are not planning to spend too much time in your room. Room is reasonably clean but the hotel is a bit old. I was planning to walk to the convention center but I was advised not to do so. It is not the most sketchy place but it is pretty close to the worst part of DTLA.

It was enjoyable. Will stay again.

It’s a jaunt from LAX, but a great place to stay. The restaurant Justice is the best. Greatest staff!!! They made the whole trip wonderful!

Had a great stay, room service was delicious and prompt. It's a nice hotel, just feels a year or two behind the times in terms of fixtures. The card access however was up to date and efficient for entry and parking.

Our room was on the 7th floor and had a nice view of the Asian Gardens and downtown LA. The room was very comfortable. I would definitely stay here again.

It was very comfortable, the view is also amazing. I love staying downtown LA. Also the price for the night wasn't that bad.

Located in Little Tokyo, it is close to some wonderful Japanese style restaurants which I enjoyed. Close to Federal and State Courts.

We had a room full. Great breakfast, especially the omelets and the staff. The bellmen were all very helpful, especiaily Jacob.

beautiful full service hotel in a great central location, clean rooms, friendly staff.

clean room, but parking charge is unfair, asking 36 dollar for one night park

Placed one of my employees there during a trip. Good clean rooms in DTLA.

As with all DT hotels you have to have a warm cookie :). The hotel is clean, beautiful and features one of the best breakfast restaurants I've eaten at. (I assume other meals are served but I wasn't there at those times.

Fantastic staying experience, nothing to be complained about.

Good for a quick stop in LA, nice hotel, clean room. The location is a little isolated, but you can get a ride to near by shopping and LA Live from the doormen, they work on tips :). I would stay here again the next time I'm in LA.

This hotel has some good to it especially the location. We have stayed here multiple times but this time wasn't up to par. Parking has raised since the last time we stayed and maybe just maybe it was summer but we didn't have much parking space available. Everyday was a wedding day so we understand but the water issue was not fun to deal with. The pipe had issues and hot water was not available for a day. Can you imagine being outside the whole day walking a sweating and not able to shower? ewwww...They Kept Saying hot water will be available in a few hours. Few hour passes and they say couple hours. Couple hours later they said the next morning but we had no hot water. So we slept and checked out feeling dirty. Don't get me wrong they have no control over pipes and parking. It was just not a perfect weekend for us but we will stay again. First time was perfect but this time was eh could be better.