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Live Aqua Ciudad de México Bosques de las Lomas

5.0 star property
Luxury Mexico City hotel connected to a shopping center, a quick walk to Arcos Bosques
VIP Access

Photo gallery for Live Aqua Ciudad de México Bosques de las Lomas

Master Suite, One King Bed | Premium bedding, down comforters, pillowtop beds, minibar
Business center
Deluxe Double Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, minibar
Lobby
Banquet hall

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Parking available
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Av. Paseo de los Tamarindos No. 98, Col. Bosques de las Lomas, Mexico City, 05120
  • Arcos Bosques
    ‪5 min walk‬
  • Parque La Mexicana
    ‪3 min drive‬
  • Auditorio Nacional
    ‪10 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪21 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Master Suite, One King Bed

Master Suite, One King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Master Suite, One King Bed

10.0 out of 10
Exceptional
(1 review)
  • 872 sq ft
  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(23 reviews)
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, minibar

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 829 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Santa Fe within a 5-minute walk of Arcos Bosques, Live Aqua Ciudad de México Bosques de las Lomas is within 2 miles (3 km) of other popular sights like Paseo de la Reforma. This 5-star hotel has 135 guestrooms and offers a full-service spa, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Mexico City and also close to Parque La Mexicana and Chapultepec Park.

What's nearby

  • Arcos Bosques - 5 min walk - 0.3 miles
  • Santa Fe Center Mall - 3 min drive - 2.2 miles
  • Parque La Mexicana - 3 min drive - 2.2 miles
  • Auditorio Nacional - 10 min drive - 7.3 miles
  • Angel of Independence Monument - 12 min drive - 8.2 miles

Getting around

  • Santa Fé Station - 4 min drive
  • Mexico City Buenavista Station - 31 min drive
  • Benito Juarez International Airport (MEX) - 41 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Moshi Moshi - ‬1 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Negroni Restaurante - ‬2 min walk
  • ‪Cachava - ‬1 min walk

About this property

Live Aqua Ciudad de México Bosques de las Lomas

Luxury Mexico City hotel connected to a shopping center, a quick walk to Arcos Bosques
Renovated in 2023, Live Aqua Ciudad de México Bosques de las Lomas offers a full-service spa, a 24-hour gym, and free WiFi in public areas. Valet parking is MXN 180 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for MXN 3000 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include meeting rooms, a conference center, and a 24-hour business center.
Guests can expect 65-inch Smart TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include minibars, coffee makers, and laptop-compatible safes.
Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Feel Urban Spa by Live Aqua has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 300 km
  • Limo/town car service
  • Secured, covered valet parking on site (MXN 180 per night)

Food and drink

  • Weekend cooked-to-order breakfast available 6:30 AM to noon for a fee: MXN 400 to 1,500 for adults and MXN 400 to 1,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Carnivore PrimeSteakhouse
  • Egos Cocktail Bar

Things to do

  • 24-hour gym
  • Books
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (10,710 square feet of space)

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in room
  • Elevator (71 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Hardwood flooring in room
  • Magnifying mirror
  • Smooth flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated guestrooms - December 2023
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 2390 per pet, per night
  • Dogs only
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 400 to 1500 for adults, and MXN 400 to 1500 for children
  • Airport shuttle fee: MXN 3000 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 2999 (roundtrip), (from 17 to 18 years old)
  • Covered valet parking fee: MXN 180 per night
  • Pet fee: MXN 2390 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Live Aqua Mexico City Hotel & Spa
Live Aqua México City Hotel Mexico City
Live Aqua México City Hotel
Live Aqua México City Mexico City
Live Aqua México City

Frequently asked questions

Is free cancellation available at Live Aqua Ciudad de México Bosques de las Lomas?

Live Aqua Ciudad de México Bosques de las Lomas provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Live Aqua Ciudad de México Bosques de las Lomas?

As of Sep 13, 2025, prices found for a 1-night stay for 2 adults at Live Aqua Ciudad de México Bosques de las Lomas on Sep 14, 2025 start from $301.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Live Aqua Ciudad de México Bosques de las Lomas?

This hotel is situated in Santa Fe within a short 4-minute walk of Arcos Bosques. You'll also find Paseo de la Reforma and Santa Fe Center Mall within a short drive.

Is parking available on site at Live Aqua Ciudad de México Bosques de las Lomas?

Yes, secured valet parking is offered for MXN 180 per night. Electric car charging is also available for guests.

Is a spa located at Live Aqua Ciudad de México Bosques de las Lomas?

Feel Urban Spa by Live Aqua is the hotel's spa and services include hot stone massages, Swedish massages, couples treatments, and aromatherapy.

Does Live Aqua Ciudad de México Bosques de las Lomas include a casino?

No, Live Aqua Ciudad de México Bosques de las Lomas doesn't have a casino.

Will I find an indoor pool at Live Aqua Ciudad de México Bosques de las Lomas?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Live Aqua Ciudad de México Bosques de las Lomas?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Live Aqua Ciudad de México Bosques de las Lomas?

Yes, guests can enjoy a spa tub at this hotel.

Does Live Aqua Ciudad de México Bosques de las Lomas have a restaurant that serves breakfast?

Yes, Live Aqua Ciudad de México Bosques de las Lomas serves a cooked-to-order breakfast for a surcharge on weekend mornings at Egos Cocktail Bar.

Will Live Aqua Ciudad de México Bosques de las Lomas allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Live Aqua Ciudad de México Bosques de las Lomas for a fee of MXN 2390 per pet, per night. The property also provides food and water bowls.

Does Live Aqua Ciudad de México Bosques de las Lomas have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Live Aqua Ciudad de México Bosques de las Lomas?

The closest major airport to Live Aqua Ciudad de México Bosques de las Lomas is Benito Juarez International Airport (MEX), which is 13.5 mi away (41 minutes by car). Another top airport is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is located 28.1 mi away (43-minute drive).

Can I book a room with a balcony at Live Aqua Ciudad de México Bosques de las Lomas?

No, at Live Aqua Ciudad de México Bosques de las Lomas, there aren't any guestrooms that list a balcony.

Does Live Aqua Ciudad de México Bosques de las Lomas offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Live Aqua Ciudad de México Bosques de las Lomas.

Live Aqua Ciudad de México Bosques de las Lomas Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 838 out of 1002 reviews
Rating 8 - Good. 103 out of 1002 reviews
Rating 6 - Okay. 31 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

fene, MIAMI

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Mar 2025

8/10 Good

Sergio

Liked: Cleanliness, property conditions & facilities, room comfort

Lack of service

The hotel is very nice and clean but the front desk staff not very helpful not that kind of service we were supposed to have in a 5 star hotel …
Stayed 3 nights in May 2025

10/10 Excellent

CARLOS

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Location if you need to stay in Santa Fe or Bosques de las Lomas area, excellent facilities, service, very comfortable rooms, if you're looking for a first quality stay, this is it
Stayed 1 night in Jun 2025

10/10 Excellent

Isaac

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bastante bueno
Stayed 2 nights in Jun 2025

10/10 Excellent

Amir

Stayed 1 night in May 2025

10/10 Excellent

juan pablo guerra, san pedro

Stayed 1 night in May 2025

10/10 Excellent

ENRIQUE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel
Stayed 2 nights in May 2025

10/10 Excellent

ALFREDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good thanks
Stayed 3 nights in May 2025

10/10 Excellent

Eugene

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel, the staff, the cleanliness and decor are all near perfect. It was a great stay! The location is a bit out of the way though but for the price and quality, I didn't mind the extra 20 minutes drive each day.
Stayed 3 nights in May 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, room comfort
.
Stayed 4 nights in May 2025

2/10 Terrible

guadalupe

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Dejé mi arete y bajé a mi evento y cuando volví porque se me cayó ahí ya no lo encontré y cuando subí en la madrugada a buscarlo ya habían hecho servicio de cuarto y nunca lo encontré el hotel jamás me lo regresó
Stayed 1 night in May 2025

10/10 Excellent

Carlos Fis, San Antonio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I’ve been staying there for years and it’s always been one of the best options to stay at in Mexico City
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Suhd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

MARTHA

Stayed 1 night in May 2025

10/10 Excellent

Moises

Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing, starting from the special guest services, all staff were fantastic, very friendly, professional, courteous, always going beyond their way to help out with every aspect of our stay. Also, I highly recommend and encourage to get a package at the spa! Their Feel Urban Spa is a must if you stay at this hotel! Carnivore restaurant, delicious and the proximity of Paseo Arcos Bosques is so convenient since you have amazing restaurants and stores right there just steps up the stairs from the hotel. Highly recommended! ❤️
Stayed 3 nights in May 2025

10/10 Excellent

Miguel Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms with great service.
Stayed 4 nights in Apr 2025

10/10 Excellent

Manuel

Stayed 2 nights in Apr 2025

10/10 Excellent

ALFREDO

Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Roman

Stayed 1 night in Apr 2025

10/10 Excellent

Moises

Stayed 1 night in Apr 2025

10/10 Excellent

Mariana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is top notch, impecable! Property was very conveniently located to the event I was attending, so moving around was easy. Transportation is easily available. Would stay here again!
Stayed 2 nights in Mar 2025