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W Los Angeles - West Beverly Hills

4.0 out of 5.0

Recent guest reviews

The hotel is nice. I stayed here in 2005 or 2006 and it still looks exactly the same. I think it might be time for some interior updating to the rooms. The bathroom door was broken and the heat seemed to be off. Three techs worked at it and brought a small portable heater and extra blankets. It helped a little since we were traveling with a baby. The staff in the lobby and the cleaning staff were excellent. Great customer service! The pool and loungers were the best part. Keep in mind the gratuity for room service is already included. I would definitely stay here again and I am a SPG hotels member. The Miami W was so perfect that I had to point out the minor flaws in the Los Angeles location.

The heating was not enough to keep the room warm with a whooping 48F cold weather. Otherwise it is a nice hotel with spacious rooms and great location in Westwood.

I specifically ordered a balcony room. When I arrived i was told that there was no balconies in the whole place. Make sure when using the orbitz app to have it updated to latest version because it glitched up the reservation to stay at the W with a balcony room. I would have never stayed there if there was no balcony.

Sad to see this hotel falling apart. The rooms and the building needs at least a good paint job. The windows of the hotel were covered with dirt from years of not cleaning. Plus didn't have a coffeemaker in the room nor any of the basic things that are in hotel rooms at this price range. If they want to save money there are so many better ways other than not placing a qtip in the room or a coffeemaker. So many better places and options to stay at this price. Won't recommend it at all. The staff was very nice but it seemed the hotel doesn't have a manager. At times the whole place seemed chaotic not because there were too many guests rather the staff was running around very unorganized. This place was great now it is just another hotel that is tired of serving.

The carpet was still wet from the cleaning but the smell was truly revolting. We got an expeditious room change though. A 58 bucks parking valet seems outrageous to me.

Very nice last-minute stay. Staff were friendly. Great location.

Check in is simple. Rooms are outstanding. Bar, pool, lounge, all excellent. Although we stayed in BH, the staff was even a little to snobby for my liking. Will stay no where else in LA.

The Hotel is nice and clean. There is no staff to help. The W Hollywood is way better

A good rate made this night absolutely perfect. I love the W in general, but the staff here really makes it perfect.

Stayed just for one night, but the staff made it memorable! Cool hotel, great amenities.

Great place to stay! It was centrally located to the places we wanted to be and close to our friends.

the W is always great. consistant, nice vibe. a little trendy. they upgraded me to a jr suite which made me very happy

I stayed here while looking at UCLA and visiting some friends. The hotel was very nice, though a bit busy because of graduation events. It is perfectly located to get to UCLA and in a nice neighborhood.

Cons: - I asked for a room located in a quiet area, since I needed to study and sleep early. They placed me in a room that was directly across from a church that had bells chiming on the hour until 10pm (that's music + 10 long chimes at 10pm). - No blackout shades. Light peeps through the installed white blinds and very see-through white curtains. - AC/heat does not work. I turned it up to 80F since I was freezing (previously set to 70F), but nothing happened. I could also hear the fan blow all of the time in the living room are of the guest suite, even though I had set the thermostat to "auto" NOT "on all the time." - One of the bath towels had stains. Ew. - The only way to get to the lobby or second floor is by using the elevator. There's no option to take the stairs to either of those levels, stairs end in emergency exits only. - A plumber should fix the exposed sink and shower piping as some of the decorative faucet connections were loose and/or rusty. Pros: - Complimentary Dasani bottled water and apples. - Complimentary headphones in gym. - Overall, quiet and clean. - Complimentary lobby internet can somewhat reach the 4th floor rooms. - Extremely enthusiastic and eager valets. - Recycling bin in guest room encourages guests to recycle, YAY! - Decent room lighting in both office and bedroom areas of guest suite.

I have stayed at W's Westwood location so many times over the last five years, I can't even count them. The proximity to UCLA has always been the big draw for me as my husband spent many weeks in UCLA Hospital. He has recently passed, but I found myself exhausted after flying into LAX after a business trip and booked a night to rest. The staff is always welcoming, the rooms quiet and comfortable. The bars and restaurants are great. I just have nothing bad to say about this hotel.

What can I say? It's the W and a great location!! I recommend this to anyone!

Very uneven staff; some excellent, especially valets and some of front desk. Others seemed like they'd never been trained. Rooms are of a holiday Inn level with a pretension at being something else. furnishings, fixtures and bad are not best quality. Pool is much smaller than the advert leads you to believe. Location is a plus.

The staff is fine, ready to help and pleasant, but the swimming pool experience totally destroys the image of the hotel (and of the W brand by the way). I decided to go to LA, not to a party hotel in Vegas, so I do not expect to find people at the swimming pool who are not even guests and who behave like cheap Vegas visitors (eating pizza from a paper plate seated in the pool, really?). Plus as a guest of the hotel I have not even been able to use the pool as I wanted as it was overcrowded. I even had to finally remove myself someone else's dirty pool towel as they had abandoned it there and the pool girl was nowhere to be seen! Rooms are decently nice for that kind of hotel, lack a little 'freshness'. I wanted to try the W brand to see how it would compare to Kimpton that is usually my favorite, and Kimpton is definitely one step higher.

Great hotel that is walking distance to UCLA. The rooms we're very comfortable and quiet for being in the city.

The hotel was very nice, the staff were VERY friendly and helpful. Unfortunately, the hotel was very full, partly because an NBA team was staying there. I ended up with one of the less than spectacular rooms, right across from the elevator. The only real problem was slight noise from outside the room. You could sometimes hear people getting on and off the elevator, and there was some mystery whooshing sound from above. All in all, i'd definitely stay there again, but wouldn't take a room ending in "00"!

930 Hilgard Avenue Los Angeles CA

Hotel highlights

  • Close to University of California Los Angeles
  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool

Located in Westwood, W Los Angeles - West Beverly Hills is 1.8 mi (3 km) from Westfield Century City and within a 10-minute drive of other popular attractions like J. Paul Getty Museum. This 4-star hotel has 297 guestrooms and offers conveniences like 2 restaurants, an outdoor pool, and a 24-hour fitness center. Santa Monica Pier is also within a 15-minute drive.


Dining

Enjoy dining at the hotel's 2 onsite restaurants: STK Los Angeles specializes in American cuisine, and serves dinner; Hideout offers relaxing pool views. Order from 24-hour room service to satisfy your hunger without leaving your room. Continental breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

W Los Angeles - West Beverly Hills's 297 rooms are air-conditioned and provide minibars, free newspapers, and free bottled water. 42-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include video-game consoles, laptop-compatible safes, and phones.


Property features

Guests of W Los Angeles - West Beverly Hills have access to an outdoor pool, a 24-hour fitness center, and a sauna. Valet parking is available for USD 46.00 per night, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include an outdoor tennis court, free WiFi in public areas, and 4 meeting rooms.

Room options

Suite (Fabulous)

King 1 | Sleeps 4

Room, 1 King Bed

King 1 | Sleeps 2

Spectacular Suite, 2 Double Beds

Full 2 | Sleeps 4

Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for W Los Angeles - West Beverly Hills

Everyone (7) Couples (7) Business (8) Family (2) Other (2) Friends (1)
4

nice stay in la near ucla

Everyone

The hotel is nice. I stayed here in 2005 or 2006 and it still looks exactly the same. I think it might be time for some interior updating to the rooms. The bathroom door was broken and the heat seemed to be off. Three techs worked at it and brought a small portable heater and extra blankets. It helped a little since we were traveling with a baby. The staff in the lobby and the cleaning staff were excellent. Great customer service! The pool and loungers were the best part. Keep in mind the gratuity for room service is already included. I would definitely stay here again and I am a SPG hotels member. The Miami W was so perfect that I had to point out the minor flaws in the Los Angeles location.

By , from Berkeley, CA on Feb 13, 2018

4

nice hotel and location. bad heating system.

Everyone

The heating was not enough to keep the room warm with a whooping 48F cold weather. Otherwise it is a nice hotel with spacious rooms and great location in Westwood.

By on Jan 13, 2018

1

don’t trust orbitz app

Everyone

I specifically ordered a balcony room. When I arrived i was told that there was no balconies in the whole place. Make sure when using the orbitz app to have it updated to latest version because it glitched up the reservation to stay at the W with a balcony room. I would have never stayed there if there was no balcony.

By , from chicago on Jan 6, 2018

3

really sad to this hotel falling apart.

Everyone

Sad to see this hotel falling apart. The rooms and the building needs at least a good paint job. The windows of the hotel were covered with dirt from years of not cleaning. Plus didn't have a coffeemaker in the room nor any of the basic things that are in hotel rooms at this price range. If they want to save money there are so many better ways other than not placing a qtip in the room or a coffeemaker. So many better places and options to stay at this price. Won't recommend it at all. The staff was very nice but it seemed the hotel doesn't have a manager. At times the whole place seemed chaotic not because there were too many guests rather the staff was running around very unorganized. This place was great now it is just another hotel that is tired of serving.

By , from newport beach on Jul 21, 2017

2

previous guests vomited on the carpet.

Everyone

The carpet was still wet from the cleaning but the smell was truly revolting. We got an expeditious room change though. A 58 bucks parking valet seems outrageous to me.

By , from Mexico City on Jul 4, 2017

4
Everyone

Very nice last-minute stay. Staff were friendly. Great location.

By , from Minneapolis on Nov 21, 2016

5

the w hotel

Everyone

Check in is simple. Rooms are outstanding. Bar, pool, lounge, all excellent. Although we stayed in BH, the staff was even a little to snobby for my liking. Will stay no where else in LA.

By on Apr 18, 2016

3

poor location

Couples

The Hotel is nice and clean. There is no staff to help. The W Hollywood is way better

By on Nov 30, 2015

5

awesome, as always.

BusinessTravelers

A good rate made this night absolutely perfect. I love the W in general, but the staff here really makes it perfect.

By on Nov 4, 2015

4

one night, but it was awesome

Couples

Stayed just for one night, but the staff made it memorable! Cool hotel, great amenities.

By on Jun 30, 2015