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Recent guest reviews

Cool be better Front staff rude Bathroom shower floor extremely slippery

We requested early check-in and were told it was accepted. When we arrived, we were told it was only a 'request' and that as the hotel had been fully occupied the night before, they could not give us the room early, even though checkout was three hours earlier. At other times at other hotels, I have been told they could not honor an early check in request due to particular circumstances, which I understand, but this is just poor management and weak customer service. Also, the room, while clean, was in need of some minor maintenance.

I was disappointed the pool wasn't heated. My kids would have loved to swim. Parking is insanely expensive (~$50/night) Room was small but clean. Food in the hotel was average and very expensive but staff were very kind. Which the TV had ability to access netflix acct.

Good value

Close to Rodeo Drive, clean, comfortable beds, love the additional sofa in each room.

Nice property and location

Friendly staff. Nice restaurant. Very comfortable beds!

Overall a nice hotel. $46 Parking daily is expensive

Clean and great location! Staff was very friendly! Will plan to stay here again in the future!

I really can't tell you what was unique about the property because they overbooked the hotel the night I was there, and put me up across the street in the residence Inn. They of course didn't notify me of the change until I had already valeted my car and shown up and at their front desk, which wasn't really the news I was looking for at 10:30 PM

This hotel is in Beverly Hills, but it certainly didn't have Beverly Hills amenities! There wasn't a microwave in the entire hotel for 4 days of our stay. Someone sat a glass in the hallway the night we arrived and it stayed there for 4 days before housekeeping saw fit to remove it. No room service, we saw hair in our room from the previous people that stayed there. Horrible experience! No recommendations coming from me at all....

As soon as we entered the room it was really cold so I turned the Heat on. It was not working. I called the front desk and someone promised to help which of course never happened. So I turned the shower hot water and let the steam warm up the room. Then I was able to get in the chilling sheets.

I dont understand why we’re forced to write a public review, it makes no sense

Very dirty no ghouskiping service no breakfast.......,

Beautiful place, convenient valet, Excellent staff at both dinner and breakfast. Menu and Food options were awesome! 5 Star Food! Beds comfortable.

S Beverly Dr Los Angeles CA

Hotel highlights

  • Close to Rodeo Drive
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Pico - Robertson within a short walk of Museum of Tolerance, Beverly Hills Marriott is within a mile (2 km) of other popular sights such as Rodeo Drive. This 260-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with to-go breakfast, available for a fee from 6 AM to 11 AM.


Rooms

Beverly Hills Marriott's 260 rooms are air-conditioned and provide refrigerators, coffee makers, and safes. LCD TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are other standard amenities.


Property features

At Beverly Hills Marriott, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 57.3 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a spa tub, a business center, and a library.

Room options

Suite, 1 Bedroom, Non Smoking (1 King Bed and 1 Sofa Bed)

1 King Bed | Sleeps 3

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking (pure)

1 King Bed | Sleeps 3

Suite, 1 Bedroom, Non Smoking (2 Double Bed and 1 Sofa Bed)

2 Double Beds | Sleeps 4

Guest reviews for Beverly Hills Marriott

Everyone (18) Couples (4) Family (6)
3
Family Partner Couples

Cool be better Front staff rude Bathroom shower floor extremely slippery

By , from Riverview on Apr 10, 2022

Review comment responded on Apr 16, 2022

Thank you for choosing our hotel for your stay. We are disappointed to hear about your experience as this is definitely not up to par with our standards for service. We wish for the opportunity to welcome you back and better service you in the future.

2
Family

We requested early check-in and were told it was accepted. When we arrived, we were told it was only a 'request' and that as the hotel had been fully occupied the night before, they could not give us the room early, even though checkout was three hours earlier. At other times at other hotels, I have been told they could not honor an early check in request due to particular circumstances, which I understand, but this is just poor management and weak customer service. Also, the room, while clean, was in need of some minor maintenance.

By on Feb 23, 2022

Review comment responded on Feb 25, 2022

Thank you for choosing our hotel for your stay. We apologize we were not able to accommodate your early arrival as our hotel was fully committed on the day before. I hope we have the opportunity to welcome you back for a better experience.

4
Family

I was disappointed the pool wasn't heated. My kids would have loved to swim. Parking is insanely expensive (~$50/night) Room was small but clean. Food in the hotel was average and very expensive but staff were very kind. Which the TV had ability to access netflix acct.

By on Dec 5, 2021

Review comment responded on Dec 15, 2021

I am so sorry to hear the pool was not heated for your visit! We will inform our Engineer Department and ensure this issue is fixed right away.

4
Partner Couples

Good value

By on Oct 31, 2021

Review comment responded on Nov 6, 2021

Thank you for choosing Beverly Hills Marriott for your stay!

4
Business Business

Close to Rodeo Drive, clean, comfortable beds, love the additional sofa in each room.

By on Oct 14, 2021

Review comment responded on Oct 14, 2021

It is wonderful to hear you enjoyed a comfortable stay with us! We agree Rodeo Drive is a must see destination when you are in Beverly Hills.

4
Friends

Nice property and location

By on Sep 30, 2021

Review comment responded on Oct 5, 2021

Thank you for choosing Beverly Hills Marriott for your stay. I agree our location is excellent when it comes to exploring LA and Beverly Hills. We look forward to welcoming you back in the future.

5
Everyone

By on Sep 6, 2021

5
Family

Friendly staff. Nice restaurant. Very comfortable beds!

By on Aug 14, 2021

Review comment responded on Aug 16, 2021

Thank you for choosing Beverly Hills Marriott for your stay. It is wonderful you enjoyed such a fantastic stay with us! We appreciate your kind feedback and will definitely share your positive experience with our team! We look forward to welcoming your return for another memorable experience.

5
Business Business

Overall a nice hotel. $46 Parking daily is expensive

By on Jul 30, 2021

Review comment responded on Sep 22, 2021

Thank you for your positive feedback!

5
Everyone

Clean and great location! Staff was very friendly! Will plan to stay here again in the future!

By on Jul 20, 2021

Review comment responded on Jul 21, 2021

Hello, thank you for your kind words. We look forward to having you with us in the future!

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